Toscano Floor Design, LLC

They are extremely professional and responsive. The Workman are polite. I have no qualms in giving them an excellent Referral.

Excellent service and communication. Work done quickly and very well. Responded immediately to any concerns I had.

Excellent team.

They did a beautiful job and the customer service was excellent. They care about the work they do and will take the time to make sure that you are completely satisfied with the finished product. I would recommend this company to anyone looking to have their floors done.

From the salesman to the concierge service to the worker who performed the job all were on top of their game. Professionalism throughout the entire job.

The team was hardworking and committed to doing their best.The team that set up the service kept their word and communicated in more than a timely fashion.They were efficient and courteous.

gave the mistreated old oak floors new life considering how bad they looked, however felt they could've done a little better to make them look great.

Toscano gave me the lowest bid of the three companies I had come and give me a formal estimate. (Definitely worth getting in-person quotes, despite it being a hassle.) And while the conventional wisdom says that the cheapest company usually isn't the best, the opposite was true here. These guys couldn't have been better. (Btw, if you live in Manhattan, as I do, most companies charge a LOT extra just to come into the city, and they complain about parking, and driving time etc etc. But Toscano is based in Manhattan so they treated my location as a non-issue. Plus, they were very familiar with the requirements of Manhattan co-ops -- Certificates of Insurance, providing written project scope to the management office, etc., and they did all that very quickly and easily and at no additional cost.) But money aside, these were super nice guys - very accommodating and installed the floors while working around my furniture and even without disconnecting my cable/wi-fi, which I needed to have live and didn't want to deal with reconnecting. (Never complained a bit -- not even an eye roll, despite all my special requests.) Also just did an A+ excellent job -- very meticulous and cared about the details. Obviously pros with lots of experience. Good communication too; Tosacano even assigns a project manager to coordinate the job and she called or texted every morning and every evening -- checking in and making sure all was well. The guys were prompt, reliable, efficient, very careful and respectful, and I LOVE my floors! I did the floors throughout my entire apartment, and I tried to minimized the furniture in most rooms, but my bedroom had a lot in it that needed to be moved, and these guys were SO careful and replaced every single thing to exactly the same spot it was originally -- made sure my rug was lined up precisely as I wanted it, etc. I was amazed. Plus, I had an issue about finding the right "transition" pieces to go from my existing kitchen flooring into my new flooring through the rest of the apartment, and the obvious options would not work for me. So I was scrambling to get something that would work, and get it in time. The lead crew guy was surprisingly patient as I explored various options, and he offered suggestions and seemed sincerely to want me to get the right thing that would make me happy -- not just rush through and get it done. In the end, he went above and beyond and did a sort of custom fix so that I could have the metal transition that I wanted, even though it definitely was extra work for him and not part of the original quote. (It was not a lot of extra time for him, but it was also officially not his problem to solve, and yet he did it happily.) I only wish this company did more than floors because I would use them to do my entire apartment remodel. If I have to say one negative thing, I will just mention that the sawing does create a lot of dust, and they kept assuring me that they would come in and vacuu

Good job, floor looks perfect.

Quick, very professional, beautiful job.

Excellent company for your floor needs.competative prices and great work. Highly recommend this company👍👍👍👍👍

Their contracts are easy to read and sign electronically. They have superb customer service and they have other contractors for ease of completing renovation projects. Great company!

Excellent from beginning to end. Everyone was professional, helpful, had good communication, and my floors look spectacular.

Everyone we interacted with was really great. Team is super responsive when it comes to communication. The documenting system is total pro and everything was done digitally and really clear. While the project is still ongoing, I would recommend them to anyone looking for a contractor for that is professional, efficient, communicative AND does good work. Too good to be true? Nope. Give em a call

Great customer service. Professional work. My refinished floors look like newly installed floors. Went with the Sedona Red stain, & couldn't be happier. These guys know what they are doing!

This company impressed me from the start when I met Martin who was the contractor who came to my home to give me an estimate. He was extremely honest and straightforward in answering all of my questions regarding the sanding and staining of my floors. The office staff was prompt and meticulous in arranging dates, preparation requirements, and payment methods. The actual work was done by Moises and his assistant and I was thoroughly pleased with the quality of the work and the cleanup was amazing! My floors look almost brand new! I would most definitely use this company of true professionals again!!!

Prompt and efficient. Finished big job ahead of schedule.

Very good customer service until the job started. They only sent one installer who did not have all the proper tools or skills to finish the job to our specs and I had to assist in the install.

They did a great job which matched the price

Very professional. communicated very well. installers were great,efficient, nice to work with. completed the job ahead of what was estimated.