Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

ADT Security Services, Inc

Home Security Systems, Home Automation, Doors,

About us

ADT is one of today's most trusted and well-known brands in the security industry and currently serves more than six million customers, making us the largest company of our kind in both the U.S. and Canada. Our broad and pioneering set of products and services—from interactive home and business solutions to home health services—meet a range of customer needs for today's active and increasingly mobile lifestyles.

Business highlights

151 years of trusted experience
Emergency Services Offered

Services we offer

Home Security, Home Automation, Home Health, ADT Pulse® Solutions, Gold Standard Custom Home Solutions

Amenities

Senior Discount

10 -20%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.5198 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
19%
3
5%
2
5%
1
3%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.5
responsiveness
4.5
punctuality
4.5
Showing 76-100 of 198 reviews

02/2006
5.0
home security systems
  + -1 more
WE HAVE BEEN WITH ADT FOR SOME YEARS NOW. WE HAVE NEVER HAD A PROBLEM WITH THIS COMPANY OR THE SERVICE THAT THEY PROVIDE. THEY CAME AND FIXED MY BOX AND ASKED DO I NEED ANY MORE HELP!
Description of Work: FIXED ALARM BOX.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

02/2006
2.0
home security systems
  + -1 more
I HAVE CALLED THIS COMPANY SEVERAL TIMES FOR SERVICE AND THEY NEVER RESPOND BACK. WHEN SOMETHING NEEDS TO BE REPAIRED THEY CHARGE FOR THE SERVICE. AND THE WORKERS COME OUT ON THEIR TIME NOT ON YOUR TIME.
Description of Work: INSTALLED ALARM SYSTEM.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$150

02/2006
2.0
home security systems
  + -1 more
THEY CAN REALLY BE LOUSY SOMETIMES. THE RATES ARE HORRIBLE. THEY SOMETIMES CALL LATE WHEN THE ALARM GOES OFF. THEY DON'T REALLY CHECK AS MUCH AS THEY CLAIM WHEN THE ALARM TURNS ON. THEY DON'T COME CHECK THE HOUSE. THEY JUST LET THE POLICE RIDE BY. THEY DON'T COME TO THE DOOR. DON'T ALWAYS BELIEVE THE COMMERCIALS.
Description of Work: THEY'RE SUPPOSED TO PROTECT OUR HOUSE. WE HAVE AN ALARM SYSTEM ON THE DOORS.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

$50

02/2006
4.0
home security systems
  + -1 more
I WAS FAMILIAR WITH THIS COMPANY, AND I DECIDED TO USE THEIR SERVICES FOR MY HOME. ADT IS A GOOD COMPANY, I HAVE NEVER HAD ANY PROBLEMS WITH THE SERVICE THAT THEY PROVIDE.
Description of Work: INSTALLED ALARM SYSTEM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

02/2006
5.0
home security systems
  + -1 more
I AM VERY SATISFIED WITH MY LOCAL ALARM COMPANY. ANYTIME MY ALARM SIGNALS THEY ARE RIGHT THERE. I AM A LITTLE OLD LADY SO MY SECURITY IS IMPORTANT. THEY ARE VERY HONEST, TRUSTWORTHY, AND PROFESSIONAL.
Description of Work: INSTALLED ALARM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Antonia C.
02/2006
5.0
home security systems
  + -1 more
THIS COMPANY IS VERY RELIABLE AND PROFESSIONAL. IF MY ALARM SYSTEM GOES OFF THEY CALL IMMEDIATELY TO SEE IF THERE IS A PROBLEM. THE WORKERS ARE VERY EFFICIENT AND PROMPT. I NOW FEEL SAFE IN MY OWN HOME.
Description of Work: INSTALLED ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

02/2006
5.0
home security systems
  + -1 more
ADT IS A GREAT SERVICE TO USE FOR PROTECTING YOUR HOME. THEY INSTALLED SENSORS OVER THE WINDOWS AND BY THE DOOR, SO IF THEY OPEN OR CLOSE THE ALARM WILL TELL YOU THAT IT HAS BEEN OPENED.
Description of Work: INSTALLED ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

02/2006
3.0
home security systems
  + -1 more
ADT IS KNOWN NATIONWIDE AND YOU WOULD THINK SINCE THEY ARE SO POPULAR THAT THEY WOULD PROVIDE THE BEST SERVICE EVER. THEY DON'T AND THEY ARE NOT CHEAP, BUT THEY ARE WELL WORTH IT.
Description of Work: INSTALLED ALARM SYSTEM.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$400

ROBERTA L.
02/2006
4.0
home security systems
  + -1 more
ADT IS A GREAT SERVICE PROVIDER. THEY HAVE ACCURATE PRICING. WE RATE THIS COMPANY A "B" BECAUSE WE DON'T REALLY HAVE THAT MUCH INTERACTION WITH THEM.
Description of Work: THEY INSTALLED AN ALARM SYSTEM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$400

02/2006
2.0
home security systems
  + -1 more
ADT IS A COMPANY THAT NEEDS TO GET THEIR BUSINESS TOGETHER. THEY ARE NOT ORGANIZED. WHEN MY ALARM WENT OFF THEY DID NOT CALL OR SEND ANYONE TO HELP.
Description of Work: INSTALLED ALARM SYSTEM.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$400

02/2006
4.0
home security systems
  + -1 more
I'M PLEASED WITH THE SERVICE ADT HAS PROVIDED. THEY ARE VERY RESPONSIVE TO CALLS. THE CUSTOMER SERVICE REPRESENTATIVES ARE VERY RESPECTFUL & KIND.
Description of Work: THEY INSTALLED AN ALARM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$34

02/2006
5.0
home security systems
  + -1 more
I AM COMPLETELY SATISFIED WITH MY LOCAL SECURITY SYSTEM. THEY ARE RESPONSIVE TO ALL MY SIGNAL. THEY ARE PROFESSIONAL, PROMPT, RELIABLE AND VERY HELPFUL.
Description of Work: INSTALLED ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$23

STANLEY N.
02/2006
5.0
home security systems
  + -1 more
I AM VERY SATISFIED WITH MT LOCAL SECURITY COMPANY. I HAD A SMALL SMOKE PROBLEM, AND THE FIRE DEPARTMENT WAS THERE IN A FLASH! EVEN THE CUSTOMER SERVICE REP'S ARE VERY KIND.
Description of Work: INSTALLED ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KIRK W.
02/2006
5.0
home security systems
  + -1 more
THEY CAME OUT INSTALLED THE ALARM SYSTEM AND MADE SURE IT WORKED. THEY THEN CAME BACK A FEW DAYS LATER AND WIRED SMOKE ALARMS INTO THE SYSTEM. THEY WERE ON TIME AND EFFICIENT.
Description of Work: INSTALLED NEW ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,773

02/2006
5.0
home security systems
  + -1 more
AFTER THEY PUT THE ALARM SYSTEM IN YOU REALLY DON'T HAVE TOO MUCH INTERACTION WITH THE COMPANY OTHER THAN SENDING THEM YOUR MONTHLY BILL. WHEN THEY DID VISIT THEY WERE VERY COURTEOUS!
Description of Work: INSTALLED ALARM SYSTEM AND SENSORS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

02/2006
5.0
home security systems
  + -1 more
I WAS SATISFIED WITH THE SERVICES THAT THIS COMPANY PROVIDED. THE WORKERS INSTALLED THE ALARM NEATLY AND SECURE. WHEN THE ALARM GOES OFF THEY CONTACT THE POLICE IMMEDIATELY.
Description of Work: INSTALLED ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

02/2006
5.0
home security systems
  + -1 more
I AM VERY PLEASED WITH THE SYSTEM THEY HAVE INSTALLED, IF THE ALARM GOES OFF THEY CALL VERY QUICKLY TO SEE WHAT THE PROBLEM IS. I FEEL VERY SAFE WITH THEIR MONITORING SYSTEM.
Description of Work: INSTALLED HOME SECURITY SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

02/2006
5.0
home security systems
  + -1 more
I HAVE HEARD ABOUT THIS COMPANY SEVERAL TIMES AND JUST DECIDED TO USE THEM. OVERALL THEY HAVE GIVEN GREAT SERVICE. THE WORKERS INSTALLED THE SYSTEM NEATLY AND PROFESSIONALLY. I FEEL SAFE NOW KNOWING I HAVE ADT.
Description of Work: INSTALLED ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Charles M.
02/2006
3.0
home security systems, doors
  + 0 more
INSTALLED ALARM SECURITY SYSTEM AND SECURITY DOOR. HAVEN'T HAD A PROBLEM WITH THIS COMPANY. THEY HAVE ONLY BEEN MONITORING FOR A FEW MONTHS NOW. FEEL VERY SAFE THAT THEY ARE WATCHING OVER OUR PROPERTY.
Description of Work: INSTALLED MY ALARM SYSTEM AND SECURITY DOOR FOR EXTRA PROTECTION.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$500

02/2006
4.0
home security systems
  + -1 more
I THINK THIS IS A VERY REASONABLE COMPANY. THE WORKERS WERE EFFICIENT & POLITE. IF MY ALARM WAS TO GO OFF, THEY WOULD CALL ME IMMEDIATELY. I FEEL THAT MY FAMILY & MY HOUSE ARE SAFE & SECURE WITH THIS SYSTEM.
Description of Work: THEY REPAIRED MY ALARM SYSTEM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

02/2006
5.0
home security systems
  + -1 more
I THINK THIS IS A RELIABLE AND PROFESSIONAL COMPANY. THE WORKERS ARE ALWAYS ON TIME AND VERY EFFICIENT. I TRUST THIS COMPANY TO SECURE MY HOME AND MY FAMILY AND THEY DO A WONDERFUL JOB AT IT.
Description of Work: REPAIRED ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

02/2006
5.0
home security systems
  + -1 more
I USED ADT BECAUSE THEY WERE RECOMMENDED TO ME BY A FRIEND. THEY HAVE RESPONDED VERY QUICKLY ANY TIME THE ALARM WAS SET OFF. I FEEL VERY WELL PROTECTED WITH ADT.
Description of Work: THEY INSTALLED AN ALARM TO MONITOR MY APARTMENT.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Garrett R.
02/2006
5.0
home security systems
  + -1 more
I WAS PLEASED WITH THE SERVICES THAT ADT PROVIDED. THEY INSTALLED THE SYSTEMS QUICKLY, BUT IN A NEAT AND PROFESSIONAL MANNER. WHEN THE WORK WAS COMPLETE THEY TESTED THE ALARM AND IT SOUNDED LOUD. KNOWING I HAVE ADT I FEEL SAFE IN MY HOME.
Description of Work: INSTALLED ALARM SYSTEMS IN THE FRONT ROOM AND ONE BEDROOM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

02/2006
1.0
home security systems
  + -1 more
I WAS NOT TO HAPPY WITH THE SERVICES THAT ADT PROVIDED. THEY DO NOT MEET THEIR CUSTOMER NEEDS OR WANTS. WHEN I FIGURED I DID NOT WANT TO USE THIS COMPANY ANYMORE THEY CHARGED ME EXTRA MONEY TO TERMINATE THEM.
Description of Work: REPAIRED THE POWER ON THE ALARM SYSTEM

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$185

KERRY G.
02/2006
5.0
home security systems
  + -1 more
I FEEL MUCH SAFER NOW KNOWING THAT I HAVE AN ALARM ON MY HOME. THE REPRESENTATIVE WAS THOROUGH IN EXPLAINING HOW TO USE THE ALARM, AND MADE SURE I UNDERSTOOD HOW TO WORK IT BEFORE LEAVING.
Description of Work: THEY PUT A NEW ALARM IN MY HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35


Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Security Systems,
Home Automation,
Doors,
Home Healthcare - Medical Alert Systems

FAQ

ADT Security Services, Inc is currently rated 4.5 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

ADT Security Services, Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, ADT Security Services, Inc does not offer free project estimates.
No, ADT Security Services, Inc does not offer eco-friendly accreditations.
No, ADT Security Services, Inc does not offer a senior discount.
Yes, ADT Security Services, Inc offers emergency services.
No, ADT Security Services, Inc does not offer warranties.
ADT Security Services, Inc offers the following services: Home Security, Home Automation, Home Health, ADT Pulse® Solutions, Gold Standard Custom Home Solutions

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM