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ADT Security Services, Inc

Home Security Systems, Home Automation, Doors,

About us

ADT is one of today's most trusted and well-known brands in the security industry and currently serves more than six million customers, making us the largest company of our kind in both the U.S. and Canada. Our broad and pioneering set of products and services—from interactive home and business solutions to home health services—meet a range of customer needs for today's active and increasingly mobile lifestyles.

Business highlights

151 years of trusted experience
Emergency Services Offered

Services we offer

Home Security, Home Automation, Home Health, ADT Pulse® Solutions, Gold Standard Custom Home Solutions

Amenities

Senior Discount

10 -20%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.5198 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
19%
3
5%
2
5%
1
3%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.5
responsiveness
4.5
punctuality
4.5
Showing 51-75 of 198 reviews

02/2006
5.0
home security systems
  + -1 more
ADT IS A GOOD WAY TO PROTECT YOUR HOME FROM THE OUTSIDERS. THE ALARM SYSTEM IS EVEN ON WINDOWS AND PATIO DOORS. THE SENSORS DETECTS WHEN SOMEONE IS MESSING WITH YOUR HOME.
Description of Work: INSTALLED ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

02/2006
5.0
home security systems
  + -1 more
THIS IS A GOOD COMPANY. THEY SPECIALIZE IN PROTECTING PEOPLE. THEY WERE VERY GENEROUS AND EXPLAINED THEMSELVES WHEN THEY FINISHED INSTALLING THE ALARM SYSTEM.
Description of Work: INSTALLED ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

02/2006
5.0
home security systems
  + -1 more
THE WORKERS INSTALLED THE ALARM SYSTEM IN A PROFESSIONAL MANNER. WHEN THE SYSTEM GOES OFF THEY RESPOND VERY QUICKLY. THEY DID A EXCELLENT JOB CLEANING UP THE CLUTTER. I FEEL VERY SAFE AND SECURE NOW.
Description of Work: INSTALLED ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Paul F.
02/2006
1.0
home security systems
  + -1 more
IT TOOK ME FOREVER TO GET THEM TO COME OUT AND DO THE WORK IN THE FIRST PLACE, THEN THEY USED A BAD BATTERY AND MY SYSTEM WAS OUT FOR TWO DAYS WHEN THE POWER WAS BEING WORKED ON, IT TOOK ANOTHER WEEK TO GET THEM TO COME AND RESET THE SYSTEM AFTER THAT.
Description of Work: SUPPOSED TO UPDATE SYSTEM AND CHANGE BACKUP BATTERY.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$189

Kathy R.
02/2006
4.0
home security systems
  + -1 more
ADT IS THE MOST NATIONWIDE KNOWN HOME SECURITY SYSTEM IN THE US. THEY KNOW HOW TO HELP PROTECT THE GOOD FROM THE BAD. WE CAN COUNT ON THEM TO BE THERE TO PROTECT US.
Description of Work: THEY INSTALLED AN ALARM SYSTEM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

FRANK R.
02/2006
4.0
home security systems
  + -1 more
I LOVE ADT SERVICES! WHEN I HAVE ANY QUESTIONS OR CONCERNS, I CALL THEM. THEY ARE VERY RESPONSIVE TO ALL MY CALLS. I NEVER HAD TO WAIT A LONG TIME WITH ANYTHING.
Description of Work: THEY INSTALLED AN ALARM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,000

02/2006
5.0
home security systems
  + -1 more
I LOVE MY LOCAL SECURITY COMPANY! I HAVE NEVER CALLed AND HUNG UP DISSATISFIED WITH THE CUSTOMER SERVICE REP'S. I HAVE ALREADY REFERRED THEM TO NEIGHBORS.
Description of Work: INSTALLED ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$32

02/2006
5.0
home security systems
  + -1 more
THIS IS A GREAT COMPANY VERY PROFESSIONAL AND EFFICIENT. THE ALARM SYSTEM WAS INSTALLED VERY NEAT AND IT LOOKED NICE. ANY QUESTIONS OR CONCERNS I HAD WERE ANSWERED IMMEDIATELY.
Description of Work: INSTALLED ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Michael B.
02/2006
5.0
home security systems
  + -1 more
THE WORKMAN WAS OK. HE KNEW WHAT HE WAS DOING AND SHOWED ME HOW TO USE THE SYSTEM, SO I HAVE USED IT ACCORDINGLY. HE CAME AND DID THE JOB QUICKLY AND LEFT. I HAVE RECOMMENDED THEM TO OTHER PEOPLE.
Description of Work: INSTALLED HOME ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

02/2006
5.0
home security systems
  + -1 more
I AM SATISFIED WITH THE SERVICES THAT ADT PROVIDED. THEY INSTALLED THE SYSTEM NEATLY AND SECURE. THE WORKERS ARE PROMPT AND PROFESSIONAL. KNOWING I HAVE ADT I FEEL SAFE.
Description of Work: INSTALLED ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

02/2006
4.0
home security systems
  + -1 more
I'M VERY SATISFIED WITH MY LOCAL SECURITY SYSTEM. THEY ARE VERY RESPONSIVE TO MY CALLS. THE CUSTOMER SERVICE REP'S ARE VERY PROFESSIONAL, AND VERY FRIENDLY. I FEEL IT IS VERY WELL WORTH MY MONEY.
Description of Work: INSTALLED ALARM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

02/2006
5.0
home security systems
  + -1 more
WE HAD THEM INSTALL OUR ALARMS IN OUR LAST HOME, AND THEY DID AN EXCELLENT JOB. THAT IS WHY WE DECIDED TO ACTIVATE THE ALARM IN THIS NEW HOUSE. I LIKE THAT THEY ARE A NATIONAL COMPANY. THE BRAND NAME CARRIES A LOT OF WEIGHT WITH ME.
Description of Work: THE SYSTEM WAS ALREADY IN SO WE CHANGED OUT SOME OF THE DIFFERENT MONITORS BECAUSE WE HAVE ANIMALS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

02/2006
5.0
home security systems
  + -1 more
ADT IS A SECURITY SERVICE THAT SERVES MY HOME GREAT. WE FEEL VERY SECURE ABOUT LEAVING OUR HOME FOR THE WEEKEND WHILE WE GO ON VACATION. WE NEVER HAVE TO WORRY ABOUT ANYONE BREAKING IN OUR HOME NOW.
Description of Work: INSTALLED ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

CORYDON H.
02/2006
5.0
home security systems
  + -1 more
THIS IS A GREAT HOME PROTECTION SERVICE. THEY PLACED THREE SENSORS ON MY HOME. THIS SERVICE MAKES ME FEEL A LITTLE MORE AT EASE WHEN IT IS TIME TO GO ON FAMILY VACATIONS.
Description of Work: INSTALLED ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

ROBERT T.
02/2006
5.0
home security systems
  + -1 more
THEY CAME OUT AND INSTALLED THE SYSTEM IN JUST ONE DAY, IT WAS OPERATIONAL BY NIGHTFALL, AND WE HAVEN'T HAD ANY PROBLEMS WITH IT, THEY DO UPDATEs to THE SYSTEM EVERY YEAR AND CHANGE THE BACK UP BATTERY AS WELL AT THAT TIME.
Description of Work: INSTALLED HOME SECURITY SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

02/2006
4.0
home security systems
  + -1 more
I LIKE THE ADT SECURITY TEAM. THEY ARE VERY RESPONSIVE ANYTIME I CALL. THE WORKMEN THAT INSTALLED IT WERE VERY RESPECTFUL & HELPFUL. I HAVE ALREADY GIVEN SOME REFERRALS.
Description of Work: THEY INSTALLED AN ALARM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

02/2006
4.0
home security systems
  + -1 more
ADT IS A GREAT PROTECTION SERVICE FOR HOMES. IT'S NOT A JOKE. IF YOUR ALARM GOES OFF, THEY DO CALL & IF THEY GET A REASONABLE EXPLANATION THEY WILL SEND THE POLICE.
Description of Work: THEY INSTALLED AN ALARM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$400

02/2006
5.0
home security systems
  + -1 more
THIS SECURITY COMPANY MAKES IT SO I CAN FEEL SAFE WHEN I LEAVE MY HOME FOR THE WEEK OR A VACATION. I PAY A SMALL MONTHLY FEE AND THAT'S IT.
Description of Work: INSTALLED ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maryann M.
02/2006
5.0
home security systems
  + -1 more
MY OVERALL EXPERIENCE WITH THIS COMPANY WAS EXCELLENT. THE ALARM SYSTEM WAS INSTALLED WITH NO DAMAGE TO THE WALLS. THE QUESTIONS OR CONCERNS I HAD WERE ANSWERED IMMEDIATELY. I FEEL VERY SAFE NOW.
Description of Work: INSTALLED ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

02/2006
5.0
home security systems
  + -1 more
ADT DID A VERY GOOD JOB IN INSTALLING MY ALARM SYSTEM. THEY WERE VERY PROFESSIONAL AND EASY TO DO BUSINESS WITH. THEY GOT THE WHOLE THING DONE IN A VERY TIMELY MANNER. I WAS VERY SATISFIED WITH THEIR SERVICES.
Description of Work: INSTALLED ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

02/2006
4.0
home security systems
  + -1 more
I HAVE NOT HAD TO DEAL WITH ADT REALLY. THE SALESMAN FOR THE COMPANY IS VERY GENEROUS & CONVINCING. THE COMPANY SEEMS VERY ORGANIZED & PROMPT.
Description of Work: THEY INSTALLED AN ALARM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$120

02/2006
4.0
home security systems
  + -1 more
I HAVE BEEN VERY PLEASED BY ADT'S PERFORMANCE. I HAVE HAD SEVERAL BREAK-INS WITHIN THE LAST 3 YEARS, SO I DECIDED TO GET A SECURITY SYSTEM THROUGH ADT. SINCE THEN I HAVE HAD NO PROBLEMS AT ALL.
Description of Work: THEY INSTALLED AN ALARM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$33

TONI K.
02/2006
5.0
home security systems
  + -1 more
I FEEL THIS IS AN EXCELLENT COMPANY. THE ALARM SYSTEM WAS INSTALLED NEATLY AND PROFESSIONAL. THEY RESPOND QUICKLY TO THE POLICE WHEN WE HAVE FALSE ALARMS.
Description of Work: INSTALLED ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

02/2006
5.0
home security systems
  + -1 more
I AM VERY HAPPY WITH THIS COMPANY. I REALLY HAVE NOT HAD TO USE THEM BUT WHEN THE SYSTEM WAS INSTALLED, THE SERVICE GUYS WERE VERY INFORMATIVE AND PROFESSIONAL.
Description of Work: INSTALLATION OF ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

GARY W.
02/2006
4.0
home security systems
  + -1 more
ADT IS VERY RESPONSIVE TO MY CALL. ANYTIME MY ALARM HAS SIGNALED, THEY HAVE REPLIED IN A TIMELY MANNER. THE SERVICE REPS ARE EXCELLENT! THEY GREET YOU WITH SUCH KIND VOICES.
Description of Work: THEY INSTALLED AN ALARM SYSTEM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$33


Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Security Systems,
Home Automation,
Doors,
Home Healthcare - Medical Alert Systems

FAQ

ADT Security Services, Inc is currently rated 4.5 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

ADT Security Services, Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, ADT Security Services, Inc does not offer free project estimates.
No, ADT Security Services, Inc does not offer eco-friendly accreditations.
No, ADT Security Services, Inc does not offer a senior discount.
Yes, ADT Security Services, Inc offers emergency services.
No, ADT Security Services, Inc does not offer warranties.
ADT Security Services, Inc offers the following services: Home Security, Home Automation, Home Health, ADT Pulse® Solutions, Gold Standard Custom Home Solutions

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM