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ADT Security Services, Inc

Home Security Systems, Home Automation, Doors,

About us

ADT is one of today's most trusted and well-known brands in the security industry and currently serves more than six million customers, making us the largest company of our kind in both the U.S. and Canada. Our broad and pioneering set of products and services—from interactive home and business solutions to home health services—meet a range of customer needs for today's active and increasingly mobile lifestyles.

Business highlights

151 years of trusted experience
Emergency Services Offered

Services we offer

Home Security, Home Automation, Home Health, ADT Pulse® Solutions, Gold Standard Custom Home Solutions

Amenities

Senior Discount

10 -20%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.5198 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
19%
3
5%
2
5%
1
3%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.5
responsiveness
4.5
punctuality
4.5
Showing 101-125 of 198 reviews

02/2006
4.0
home security systems
  + -1 more
WE FEEL MUCH SAFER IN OUR HOME NOW. IT'S A LOT EASIER TO COME HOME AT NIGHT KNOWING THAT MY ALARM HAS KEPT INTRUDERS OUT. IT'S REASSURING AROUND THE HOLIDAYS.
Description of Work: INSTALLED NEW HOME SECURITY SYSTEM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$350

Annie T.
02/2006
5.0
home security systems
  + -1 more
ADT CAME OUT AND INSTALLED THE SYSTEMS WITHOUT DAMAGING THE WALLS. THE WORKERS WERE MOTIVATED AND PROFESSIONAL. THEY CLEANED UP LEFTOVER SCREWS AND NAILS THAT WERE LEFT. WHEN THEY TESTED THE ALARM AND IT SOUNDED LOUD, I KNEW I WAS SAFE WITH ADT.
Description of Work: INSTALLED AN ALARM SYSTEM IN FRONT ROOM AND KITCHEN

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

SUSAN C.
02/2006
4.0
home security systems
  + -1 more
I THINK IT WORKS PERFECT. MY HUSBAND HAD IT INSTALLED AND HE JUST PASSED AWAY SO I AM HERE ALONE. IT HAS HELPED ME FEEL SECURE IN OUR HOME AGAIN. I GUESS HE MUST HAVE KNOWN.
Description of Work: INSTALLATION OF HOME SECURITY SYSTEM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,000

02/2006
3.0
home security systems
  + -1 more
THE WORKERS AT ADT ARE NICE BUT THE SERVICE PROVIDED BY THIS COMPANY IS NOT WHAT YOU CALL GOOD SERVICE. THE ALARM SYSTEM IS ALWAYS GOING OFF ON ITS OWN, AND IT TAKES MORE THAN ONE SERVICE CALL BEFORE THEY COME FIX IT.
Description of Work: INSTALLED NEW ALARM SYSTEM IN HOME.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0

$400

02/2006
5.0
home security systems
  + -1 more
THE PRICE WAS REALLY GOOD. WE FEEL SO MUCH SAFER LEAVING THE HOUSE ALONE. EVEN BEING HERE AT NIGHT HAS BECOME EASIER. IT WAS AN INVESTMENT WELL SPENT FOR OUR SECURITY.
Description of Work: INSTALLED HOME SECURITY SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

02/2006
4.0
home security systems
  + -1 more
THE SECURITY SYSTEM IS WORKING PRETTY GOOD. SOMETIMES TOO GOOD. THE TWO GUYS WHO INSTALLED IT WERE VERY NICE AND SHOWED US HOW EVERYTHING WORKS. I THINK WE FEEL MUCH SAFER NOW THAT WE HAVE IT.
Description of Work: INSTALLATION OF HOME SECURITY SYSTEM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,000

PHILIP V.
01/2006
4.0
home security systems
  + -1 more
MY DAUGHTER WAS BAKING SOMETHING AND THE FIRE ALARM WENT OFF, THE FIRE DEPARTMENT CAME OUT. I WAS SO AFRAID THEY WERE GOING TO CHARGE ME. BUT ADT DIDN'T CHARGE ME FOR THEM COMING OUT. THERE CUSTOMER SERVICE IS WONDERFUL.
Description of Work: INSTALLED ALARM SYSTEM

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$75

SUZANNE R.
01/2006
5.0
home security systems
  + -1 more
ADT IS A GREAT SERVICE BUT IF YOU HAVE ANY PROBLEMS IT IS HARD TO GET THEM TO COME TO YOUR HOME AND FIX IT. I HAVE BEEN WAITING ON THEM FOR THREE DAYS NOW.
Description of Work: MY BATTERY WAS NOT WORKING RIGHT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$415

01/2006
5.0
home security systems
  + -1 more
THEY DO A GREAT JOB OF MAKING SURE THAT OUR HOME IS PROTECTED AND THAT WE FEEL SAFE AND SECURE. THEY ALWAYS HELP ME RUN THROUGH OUR ANNUAL SYSTEM CHECK AND THEY ALWAYS ANSWER MY QUESTIONS.
Description of Work: MONITORED ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

01/2006
5.0
home security systems
  + -1 more
THEY ARE A GREAT COMPANY TO HAVE MONITOR YOUR HOME. WHEN I HAVE AN ALARM GO OFF, THEY SEND SOMEONE RIGHT AWAY. THE STAFF THAT YOU TALK WITH IS VERY PROFESSIONAL.
Description of Work: THEY MONITOR MY ALARM SYSTEM FOR MY HOME.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

ROY ALLEN L.
01/2006
5.0
home security systems
  + -1 more
WE NEEDED TO FEEL MORE SECURE WHEN LEAVING OUT OF TOWN. THIS COMPANY HAS INSTALLED SENSORS EVEN ON THE WINDOWS. THEY WORK REALLY FAST BUT SEEM TO DO A WONDERFUL JOB.
Description of Work: INSTALLED ALARM SYSTEM

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$390

01/2006
5.0
home security systems
  + -1 more
I HAVE BEEN WITH THIS COMPANY FOR TWO YEARS AND THEY ARE THE BEST. IF MY ALARM HAPPENS TO GO OFF, THEY RESPOND TO THE POLICE QUICKLY. THE WORKERS ARE EFFICIENT AND PROMPT. I FEEL SAFE KNOWING I HAVE ADT ON MY SIDE.
Description of Work: REPAIRED ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

01/2006
5.0
home security systems
  + -1 more
I USED THE ADT SYSTEM FOR A LONG TIME BUT I THOUGHT THE RESPONSE TIME FROM WHEN THE ALARM WENT OFF TO THE POLICE ARRIVING WAS TOO LONG. I THINK THE OVERALL OPERATION OF THE COMPANY IS GOOD.
Description of Work: I HAVE ADT ALARM SYSTEM FOR THE HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

01/2006
5.0
home security systems
  + -1 more
ADT SECURITY IS A GREAT PROTECTION COMPANY. THEY PROTECT FAMILIES AND GIVE SECURITY TO THE HOME. I LIKE THE WORKERS ALSO BECAUSE THEY ARE VERY RESPECTFUL.
Description of Work: INSTALLED ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

01/2006
4.0
home security systems
  + -1 more
ADT IS A WONDERFUL COMPANY. THE SALES PERSON EXPLAINED EVERYTHING IN GREAT DETAIL. THE INSTALLERS WERE PROMPT, COURTEOUS AND PROFESSIONAL. I AM HAPPY WITH THIS COMPANY.
Description of Work: NEW ALARM SYSTEM INSTALLED IN THE HOUSE.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$250

01/2006
4.0
home security systems
  + -1 more
ADT IS A COMPANY TO USE IF YOU GO OUT OF TOWN A LOT. THEY PROTECT YOUR HOME FROM THE OUTSIDERS WHILE YOU ARE GONE. PLUS WHILE YOU ARE HOME THE ALARM SYSTEM PROTECTS YOU AND YOUR FAMILY.
Description of Work: INSTALLED ALARM SYSTEM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$400

Bonnie K.
01/2006
5.0
home security systems
  + -1 more
THEY CAME IN AND UPDATED OUR ALARM BOARD AND CONNECTIONS. WE HAVEN'T ACTUALLY USED THE ALARM SERVICE YET, BUT I KNOW THAT THEY RESPOND QUICKLY, BECAUSE THEY DID FOR MY NEIGHBOR.
Description of Work: UPDATED ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$258

01/2006
5.0
home security systems
  + -1 more
I HAVE BEEN USING THIS COMPANY FOR TWO YEARS AND, THEY HAVE ALWAYS BEEN THE BEST. THE WORKERS ARE ALWAYS PUNCTUAL AND PROMPT. WHEN MY WIFE FORGOT HER KEYS, AND THE ALARM WENT OFF THE POLICE WAS THERE IN LESS THAN TWO MINUTES.
Description of Work: REPAIRED ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

YVONNE S.
01/2006
5.0
home security systems
  + -1 more
THIS IS A WELL KNOWN COMPANY AND THEY ARE WONDERFUL. THE WORKERS ARE VERY EFFICIENT AND POLITE. THEY INSTALLED THE SYSTEM WITHOUT DAMAGING THE WALLS OR THE SYSTEM. I KNOW I AM SAFE WITH ADT.
Description of Work: INSTALLED ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

01/2006
5.0
home security systems
  + -1 more
ADT IS A GREAT COMPANY, THEY HAVE SPECIALIZED WORKERS THAT KNOW WHAT TO DO TO GET THE JOB DONE. MY FAMILY FEELS MORE PROTECTED NOW THAT WE HAVE THIS SERVICE.
Description of Work: INSTALLED ALARM SYSTEM AND PLACED SENSORS ON WINDOWS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

01/2006
5.0
home security systems
  + -1 more
I WAS VERY SATISFIED WITH ADT. THEY ARE VERY PROMPT AND VERY RESPONSIVE TO ALL MY CALLS. I HAVE NEVER BEEN ON HOLD FOR LONGER THAN TWO TO THREE MINUTES. I WOULD NOT BE ANY HAPPIER.
Description of Work: REPAIR SMOKE DETECTORS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

01/2006
3.0
home security systems
  + -1 more
THEY CAME AND SERVICED IT GREAT FOR THE FIRST SIX MONTHS. WE HAD A TECHNICAL ERROR, SO WE CALLED THEM AND THEY WOULDN'T RESPOND TO THE ALARM GOING OFF. THEY SAID IT WAS JUST A BATTERY. WE PAY THEM THIRTY-SEVEN DOLLARS A MONTH.
Description of Work: INSTALLED AND MONITORED MY ALARM SYSTEM. THEY SERVICED MY ALARM SYSTEM THE FIRST SIX MONTHS JUST FINE. WE ARE LOOKING INTO FIRING THIS COMPANY AND TRYING TO FIND A NEW COMPANY.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$500

01/2006
5.0
home security systems
  + -1 more
THEY DO A WONDERFUL JOB OF BEING THERE TO WATCH OUR HOME WHEN WE CAN NOT. I HAVE NEVER HAD ANY COMPLAINTS OR PROBLEMS WITH ADT. I WOULD DEFINITELY RECOMMEND THEM TO OTHERS.
Description of Work: MONITOR ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

01/2006
5.0
home security systems
  + -1 more
THIS IS A VERY PROFESSIONAL AND WELL KNOWN COMPANY. THE WORKERS ARE ALWAYS ON TIME AND VERY EFFICIENT. WHEN THE ALARM GOES OFF THEY RESPOND VERY QUICKLY. I KNOW THAT MY FAMILY AND I ARE VERY SAFE AND SECURE.
Description of Work: REPAIRED ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

01/2006
5.0
home security systems
  + -1 more
I THINK OVERALL THIS IS A GREAT COMPANY. THEY RESPOND VERY QUICKLY WHEN MY ALARM SYSTEM GOES OFF. THE WORKERS ARE VERY EFFICIENT AND PROMPT. I FEEL VERY SAFE USING THIS COMPANY.
Description of Work: INSTALLED ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250


Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Security Systems,
Home Automation,
Doors,
Home Healthcare - Medical Alert Systems

FAQ

ADT Security Services, Inc is currently rated 4.5 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

ADT Security Services, Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, ADT Security Services, Inc does not offer free project estimates.
No, ADT Security Services, Inc does not offer eco-friendly accreditations.
No, ADT Security Services, Inc does not offer a senior discount.
Yes, ADT Security Services, Inc offers emergency services.
No, ADT Security Services, Inc does not offer warranties.
ADT Security Services, Inc offers the following services: Home Security, Home Automation, Home Health, ADT Pulse® Solutions, Gold Standard Custom Home Solutions

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM