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Mike the Glazier
Window Glass - Install or Replace, Mirrors - Install or Replace, Glass Shower Door or Enclosure Installation,
About us
Mike the Glazier is a full service glass company specializing in all aspects of glass fabrication and installation. With over four generations of experience, we will bring our courteous expertise to any project you might have. Whether it is Commercial or Residential, a small job or large, Mike the Glazier will complete it with knowledgeable, professional efficiency & skill. We are your one-stop glass shop; we do it all: ■Patio Doors ■Mirrors ■Premium Home Windows Specializing in Replacement Windows & Thermopane ■Glass Shower Enclosures ■Storms & Screens ■Storefronts Plate glass windows and doors ■Auto Glass Cars, trucks, construction vehicles ■Plexiglass
Business highlights
107 years of experience
Services we offer
Flat glass, Replacement windows., Window repair. Auto glass, mirrors, shower doors
Accepted Payment Methods
- CreditCard
Reviews
4.740 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 80% | ||
| 18% | ||
| 0% | ||
| 0% | ||
| 3% |
Showing 1-25 of 40 reviews
Susan T.
Oct 2017
Came the same day, very pleased.
Nadia F.
Dec 2016
They were extremely professional. On time service, fast and did a fantastic job. Could not be happier. Thank you guys!!
Barton B.
May 2016
Everything went smoothly, as on the prior occasion when I used Mike the Glazier. First someone came and measured, then I was given a price, then about two weeks later someone came and installed the windows and screens. Fine and reliable work.
Sylvie M.
Jan 2016
unknown
Dorothy S.
Jan 2016
unknown
Dan S.
Dec 2015
unknown
Amy B.
Nov 2015
unknown
Nancy C.
Nov 2015
unknown
Russell L.
Nov 2015
unknown
Eden R.
Jul 2015
unknown
Gordon A.
May 2015
will probably use Mike for my window glass replacement, because he's been around a long time and knows his stuff.
Lorraine S.
Apr 2015
unknown
Abraham W.
Feb 2015
unknown
Lilian M.
Jan 2015
It was a terrible experience. The worker for the company showed up and started to count the hours for the labor. He then tells us that he forgot his equipment. He left to go get them and came back after an hour and half. The entire time he was gone , he included that time for the time of labor even though it was his fault that he forgot his equipment. When he started to work on the door he started to hammer it down to the point that he ended up breaking the lock to one of the doors. We were charged $871.00 for the job. The result of their labor left us with one door that we could open and lock. The other door before they came here. we could open it and lock it. After they came the guy told us that we could not open the door anymore and to keep it closed always. They left us in a worse situation then we were before.
On top of that, We paid for the service the day of the job. Since then they have been sending us invoices for the same job requesting payment for a job we already paid and our bank statement shows that our check was deposited by them already.
Now we had to pay $17000 to replace the piece that the worker from their company broke. We called the company and the person in charge said that the job was by hour and he could not do anything about it. They did not try to help us and we had to spend more money to fix the mess they made.
On top of that, We paid for the service the day of the job. Since then they have been sending us invoices for the same job requesting payment for a job we already paid and our bank statement shows that our check was deposited by them already.
Now we had to pay $17000 to replace the piece that the worker from their company broke. We called the company and the person in charge said that the job was by hour and he could not do anything about it. They did not try to help us and we had to spend more money to fix the mess they made.
Response from Mike the Glazier
"I do apologize that you are dissatisfied with our service. Just a few things I wanted to clarify to you, when you called and asked us to come repair the door it was because the door was stuck and unmovable I explained immediately that there could be a host of issues causing the door to be stuck and that we charge an hourly rate to repair such issues. The cause of your issue is a faulty initial storefront installation, this is a totally frameless glass front with a large panel on top of the doors. Unfortunately that large panel above the doors was not correctly secured causing the glass to settle and bear its weight onto the doors below. This is the reason you were not able to move the doors. Upon freeing the doors to be able to move it became apparent that you also had non functioning door closers, because of the scenario put forth by the settling of the top glass it was not possible to remove the doors to change the closers, without redoing the front installation. Our goal was to get your doors to move then if anything needed to be done further we could proceed from there. I apologize if I was unclear in any way while explaining this to you as well as the error with sending you an invoice, we do have record of your payment. We did not charge you for any time where work was not provided, this case was simply caused by a faulty initial installation where one problem was the cause of the next. I would be happy to help you to properly install the glass on the top of the doors to alleviate the problem. Again I sincerely apologize to have left you dissatisfied and if I have the opportunity to serve you again would assure you to be satisfied. Thank you for your time and feedback"
Charles P.
Nov 2014
He originally quoted a one week delay but finished the product within 3 days. He even sent a technician out to re-install the windows at no additional cost.
JANE D.
Aug 2014
unknown
John B.
Jul 2014
unknown
XIAODONG S.
Jul 2014
very well done
Teodora C.
Jul 2014
I had old leaking windows and needed to replace them as I was going to rent to a tenant. They installed three good quality windows that match others in the building. No leaks or drafts and am happy with the work. Will call them for a price in a few weeks when is hope for replacements for my home. Did it all over the phone and put a deposit down with a credit card. After work was completed paid balance over the phone. Overall good straightforward guys to deal with. Only reason they don't get an A for all categories is because you need to really wow me for an A. These guys simply did what they said they would do at a fair price and good workmanship which in the end is all you can ask for. My tenant is a real stickler and she had nothing but nice things to say about the installation..
Lynda M.
Jun 2014
unknown
Barton B.
Jun 2014
All around fine service -- responsive on the telephone, came for estimate as promised, followed up estimate by phone, took deposit by phone, set up appointment; Don came and did the work expertly and professionally. I will use them again, if needed.
Michael C.
Jul 2013
technician removed the entire window,brought it outside to his truck and installed and caulked the new pane.
Ellen B.
Jul 2013
They were very professional. Their price was fair. (I checked the price with Safelite. They wanted close to $200 more.)
I brought the car in to their shop and they started working on it shortly after that. They replaced the glass and vacuumed
all the glass.
The owner and workman were very courteous and friendly.
I would definitely recommend them.
Ellen
I brought the car in to their shop and they started working on it shortly after that. They replaced the glass and vacuumed
all the glass.
The owner and workman were very courteous and friendly.
I would definitely recommend them.
Ellen
Jeff P.
Jul 2013
The employees at Mike the Glazier we're professional from start to finish. James showed up on time, was neat, informative, meticulous and did overall great job. I would definitley use them again.
Marge B.
Jun 2013
See statement above.
Licensing
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FAQ
Mike the Glazier is currently rated 4.7 overall out of 5.
Mike the Glazier accepts the following forms of payment: CreditCard
No, Mike the Glazier does not offer free project estimates.
No, Mike the Glazier does not offer eco-friendly accreditations.
No, Mike the Glazier does not offer a senior discount.
No, Mike the Glazier does not offer emergency services.
No, Mike the Glazier does not offer warranties.