Mike the Glazier

They were extremely professional. On time service, fast and did a fantastic job. Could not be happier. Thank you guys!!

Everything went smoothly, as on the prior occasion when I used Mike the Glazier. First someone came and measured, then I was given a price, then about two weeks later someone came and installed the windows and screens. Fine and reliable work.

will probably use Mike for my window glass replacement, because he's been around a long time and knows his stuff.

It was a terrible experience. The worker for the company showed up and started to count the hours for the labor. He then tells us that he forgot his equipment. He left to go get them and came back after an hour and half. The entire time he was gone , he included that time for the time of labor even though it was his fault that he forgot his equipment. When he started to work on the door he started to hammer it down to the point that he ended up breaking the lock to one of the doors. We were charged $871.00 for the job. The result of their labor left us with one door that we could open and lock. The other door before they came here. we could open it and lock it. After they came the guy told us that we could not open the door anymore and to keep it closed always. They left us in a worse situation then we were before. On top of that, We paid for the service the day of the job. Since then they have been sending us invoices for the same job requesting payment for a job we already paid and our bank statement shows that our check was deposited by them already. Now we had to pay $17000 to replace the piece that the worker from their company broke. We called the company and the person in charge said that the job was by hour and he could not do anything about it. They did not try to help us and we had to spend more money to fix the mess they made.

He originally quoted a one week delay but finished the product within 3 days. He even sent a technician out to re-install the windows at no additional cost.

Not clear from any advertising that they don't have a manhattan passport. Too bad.

I called for a quote on a glass replacement for my Andersen patio door. I spoke with a guy named Ross. I have explained that the glass in my patio door was broken during the tree stump removal and then later replaced by a non professional who did a really bad job - the glass frame was bent and caulking was very sloppy. I have asked how much would it cost to replace the glass and was told it would be $450 + taxes. When I asked for a written estimate they sent me one with a different price of $706.06 - almost the price of the new door! Here's a quote from the email they sent: " The reason it is expensive is because we know you will be looking at everything we do very carefully." Basically instead of saying that they do not want the job they just decided to give a ridiculously high price! I now have a quote of $350 from another company which I will be using to do this job.

I had old leaking windows and needed to replace them as I was going to rent to a tenant. They installed three good quality windows that match others in the building. No leaks or drafts and am happy with the work. Will call them for a price in a few weeks when is hope for replacements for my home. Did it all over the phone and put a deposit down with a credit card. After work was completed paid balance over the phone. Overall good straightforward guys to deal with. Only reason they don't get an A for all categories is because you need to really wow me for an A. These guys simply did what they said they would do at a fair price and good workmanship which in the end is all you can ask for. My tenant is a real stickler and she had nothing but nice things to say about the installation..

All around fine service -- responsive on the telephone, came for estimate as promised, followed up estimate by phone, took deposit by phone, set up appointment; Don came and did the work expertly and professionally. I will use them again, if needed.

I called for a price quote on a large mirror for my master bathroom. Rather than nicely explaining why they did not want to do the work or maybe even offering alternatives of what they would suggest doing instead, I was met with complete rudeness. The man said I don't want the job and hung up. I would never call this company ever again just by the 5 minute conversation I had with them. Customer service is the most important part of any business and this company completely fails on that. They also lack in mere sales skills- any good company would try and turn around a sale by offering suggestions and alternatives. The man on the phone was just plain disgusting.

technician removed the entire window,brought it outside to his truck and installed and caulked the new pane.

They were very professional. Their price was fair. (I checked the price with Safelite. They wanted close to $200 more.) I brought the car in to their shop and they started working on it shortly after that. They replaced the glass and vacuumed all the glass. The owner and workman were very courteous and friendly. I would definitely recommend them. Ellen

The employees at Mike the Glazier we're professional from start to finish. James showed up on time, was neat, informative, meticulous and did overall great job. I would definitley use them again.

I felt bad for them because they came on a Monday after our last terrible storm and we live at the bottom of a huge hill. They couldn't come Saturday because the storm was coming and we told them to go home because they would never get back up the hill if they came down.Our road was absolutely horrible. I think he came back the next day and was very understanding, so he was very nice. It was reasonable and we were happy with the price. They did a really good job. They're professional and know what they're doing. They come and get to work. They installed it quickly and give you instructions on how to take care of the glass before they leave. He explained about the year warranty for leaks and was just great about explaining everything.

Parking is a problem there, but I later learned they have a lot you can use across from the shop. I brought in my kitchen cabinet door . I needed glass put in. I was greeted by a very nice young guy who immediately gave me a very fair price and said it would be ready for pickup the next day. It was. Good jpb. Good price. I like a place that will cheefully do small jobs as well as bog ones.

He was reputable, but there was a small problem with the service. However, they came back and took care of the problem. I was satisfied with the work.

We only have 2 complaints. When we put down the deposit for the wall size mirror we ordered they had to be reminded to subtract the 5% coupon. When the mirror was delivered there was a small damage where they made the cutout for the light switch . They never said anything until we saw it on the wall. We were fortunate to have a larger switchplate in another room that covered that problem, but if we had to buy one it would have cost at least $25.00 for a decorative one. We should have been advised and given the choice either to not accept the mirror or receive a small discount to cover the cost of a larger switchplate.

They were able to measure everything to perfection, and gave me a new piece of glass right away. They atmosphere was very clean, and everyone was very friendly. If they say they are going to complete something within a certain time frame, they do it.

He is a good man. He is very good. The price was good. The quality of the work was absolutely correct. He cut the glass immediately. He was very good to us. He was nice and respectful. He said the right words and he was obliging. We would absolutely use him again.

Their service was good. They followed up through and they gave inputs regarding glass and mirrors. I got half of it done and they did the other half but basically they were fixing aligned window that I had taken out of my bank of windows. I just dropped it off at their place they did the work while I was there and off I went.

Had to smash glass when locked out of apartment out back. This was an efficient service, would recommend

workers arrived early and on time, they worked quickly and were neat and professional during the job.

I had a broken Andersen window, which was one piece of a 4-part bow window. It was mostly shattered and pieces continued to break off as it got hotter throughout the day. There was a huge mess. I felt I had to seal off the huge hole to keep out pests and keep more glass from crashing in. This took several hours. I found this company first from a friend's recommendation, then saw they were highly rated on Angie's list. Then I called the company and spoke to Chad around 3 pm. I told him I needed a 2-piece vacuum sealed pane for an Andersen bow window. He said no problem. Chad asked for the height of the window, as this was probably a stock size. Since it was getting late, he said he would have it put in 1st thing next day. As promised, he had a worker to my house 8:30 am the next day, with a double glass vacuum sealed window to replace the broken one. Unfortunately, the thickness was off. The worker saw the problem immediately, measured to be certain, and called it in. Not to worry, there are stock thicknesses too. The man cleaned away almost all of the shattered glass, but I still needed to vacuum, and try to clean away debris while he went back. By the time he made the drive back to the store, the new window was ready and waiting. He was back again in maybe 20 minutes and it was in and good to go in a flash. I was really very pleased. Thorough vacuuming and careful cleaning were suggested, to try to get the remainder of the glass, which I did after the worker left. He was right, because I was finding tiny shards in my plants, my rug and on nearby furniture, even the next day.

They were very punctual and very reliable. They were also professional.

It took them around a week to complete the job. They were little bit on the expensive side but I didn?t want to delay the repair. They came on time and the quality of their work was good.