RAY CASE FLOORS INC

Perfectly smooth! =)

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The company did an excellent job. I had prior experience with this company, and they'd done a good job on a repair so that's why I called them. The estimate was prompt. The quality of the finished job was great. They arrived exactly when they said they would. Since there were a number of other subcontractors working at the same time, they had to 'juggle' the work space and time, which they easily did. When they got to a few transition areas (between wood and tile), they gave suggestions on how to do the transitions, which looked good after the who;e project was finished. The fellows doing the work were courteous and worked hard. They completed when they said they would. They called in advance to keep me updated of minor schedule changes. I'll use this company again always.

Workers were prompt and professional. Answered my questions completely and patiently. As advised by Ray Case when he did the estimate, I had to "move out" for two days due to the strong odor of the finish recommended. However, I will no longer need to wax and polish floors. Matched color to built-in bookcase and stairs. Very satisfied.

Ray Case came to our home, gave us an estimate and told us in detail what to expect. Because of the type of finish that we used, he suggested that we might want to be out of the house for a day and evening because of the odor. Two of our floors were done on the first visit and the third was done a week later. This was our request and allowed us to move furniture as needed. The people who serviced us were friendly and professional. They did a wonderful job and our floors look great. All work was completed when promised and the price was good. Mr. Case has been in business for many years and I can see why. A class company all the way. Use them and you won't be sorry

Very accommodating. Good work. Only complaint is that there was one area where finish either puddled or was not fully worked in. We should have had them back to fix this; just never took the time because it wasn't critical.

They quoted $5 to $6 per square foot. The flooring area was about 400 to 500 square feet. So that worked out to around $25,000. It was a remodeling job. There was no flooring in that area. They had to install new flooring. He was knowledgeable and professional but more expensive than other contractors. If money was not the biggest concern, he would have been an excellent choice. I think he would have done a good job. If one needs to get a decent job done for a decent price, one has to look elsewhere. I will probably not use this company in the future.

They arrived promptly. They were very clean and worked quickly. The job was excellent. I would recommend them to others.

The job started very well, however, when they got to the end of the job, they measured incorrectly and were short 5 peices (and all the trim). It took another week for the additional 5 pieces to arrive. They installed them on a Saturday... but still no finishing trim. We are now 3 weeks out from the start of the job, and we are still waiting for the job to be completed. Ray Case claims that the manufacturer is out of the trim and it is back ordered. We cannot move forward with carpet installation until the job is finished. This may not be the installer's fault, but it is becoming an inconvenience for us as we would like to finish the projects and move into our condo. To Ray Case's credit, he has not asked for any further payments beyond our original deposit. I have used Ray in the past in another home we owned and was satisfied with his work. I hope this is just a little "blip" in his otherwise good reputation.

The work was fantastic and they worked in my time frame.

They do very high quality work. They're not always punctual but their pricing is reasonable. I would recommend them.

Job was done in two steps. Living room, two bedrooms, and porch in first week. Second week was final bedroom and kitchen. Excellent work by a good employee. Job was started on time, and finished when stated. Same person on the entire job.

I would give an A+ if it was an option - and am not a gusher by nature. I got three estimates to refinish my hardwoods throughout my house (upstairs and down) - $6,500, $4,400 & Ray's - $2,700. He had great reviews, my contractor raved - and we have been really impressed. They did a beautiful job - used the finish I wanted (glitsa - as we had wore off a polyurethane finish in our kitchen in 3.5 years) - they were polite, professional and helpful. And the floors look beautiful!!!!!

I am an extremely particular person when it comes to work being done on my home. I worked for a top 10 homebuilder for years and I do most of the work on my home however the hardwood floors were in rough shape and a fairly involved job. Ray Case himself showed up on-time to complete the estimate, scheduled me within 2 weeks and his worker showed up on the 1st day at the agreed upon time...punctuality is not generally a characteristic of contractors but isn't a problem plaguing Ray Case. The worker was courteous, explained to me every day what he had done the previous day and what to expect on the present day. The worker was extremely clean, none of the usual excessive dust that typically permeates every corner of the house. The finished job looks absolutely incredible. I would recommend Ray Case to anyone who is in need of hardwood floor work....I cannot say enough good things about my experience with this contractor.

The first coat that they applied did not turn out well, even though they applied what had been on the floor previously. Thus they came back and applied another type of coating that worked out fine. What impressed me is that there was no question that they would not be satisfied until I was. I am sure that they did not make any money on this job since they had to make more trips to the house than they originally estimated, yet they did not change their price and we paid only the original estimate. Right from the start we felt that the original price was very reasonable, given the work required to do the job.

FANTASTIC PEOPLE WITH PRIDE IN WORKMANSHIP! I can not say enough good things about them from start to finish - excellent, helpful, very professional (Seve and Jeff are tremendous), great job in with my floors, and the best price of four other estimates.

Ray was very easy to work with. Two workers did one room; they were perhaps not quite as tidy going in and out of the house and tracked in some dirt. The second room was done by one guy who was totally neat and clean; I barely had to clean up after he left.

The workmanship was excellent. When the estimate was first done it was recommended we use an underflooring (we were installing on plywood)-- but when the work began, we were told it wasn't necessary. This saved at least $400-500. The bill was further adjusted for unused materials. We're very pleased. The work was beautiful--one of the floor vents had be custom made--it fits so well. The dust for the stair sanding was minimal.

Ray came out to our home and got the information for the estimate. The estimate came in within a few days after the visit. It was comparable to other companies we had gotten estimates from. Ray's employees came in and did the work in about a week. We had some damaged areas that needed to be replaced and they turned out very well.

We had serious scratches and digs in the floor, and had had a very poor sanding job done about 8 years ago. We thought we might have to replace the floor but Ray came out to look it over and said it would be fine. The floor now looks great. The process took about 3 days and we had to leave the house and stay elsewhere as the finish has a caustic odor when first applied, but it was well worth it as the floor looks like new now. We were able to get back in after 3 days and the smell went away quite quickly. I would recommend this company to anyone.

They did an outstanding job. They match everything perfectly even the show molding and there was existing floors in closets and they were able to match the new floors with that so perfectly you can't tell where the new floor ends and begins. They were very clean kept the dust to a minimum. The employees were polite and easy to deal with and I was pleased with the work.

What a great experience! I met with the business owner (Ray Case) to discuss the job, he surveyed the project and made some suggestions about different approaches to take. We had a tight time frame to accomplish the project, due to tenants moving in on the first of the month. He and his crew were able to accommodate our scheduling concerns with no problem. The end results were fantastic (I love how the floor turned out). Pricing seemed comparable to the other companies we received quotes from. We will definitely be calling this company for future projects.

Super! Outstanding work. The floors are beautiful, the workmen pleasant and helpful, cleanup great, price reasonable, and the company a pleasure to deal with. We came home and found no dust. (I first called Ray last winter. He came, gave us an estimate and advised us to have the work done in summer so we could go to the cottage while they worked. We followed his advice. So we saw them get started, left and returned to these beautifully done floors.)

Ray Case responded quickly to my initial call -- important as the work had to be done before the furniture was moved in. From the beginning, he clearly cared as much for the beautiful old floors as I did. The work was done promptly, according to schedule, on budget, and his people took great care of my house. They were very concerned that I be absolutely certain about the color of stain and obligingly applied sample patches in several rooms -- even though they had to re-sand every one of those. It was a good experience, and I'd use him again in a minute.

Ray Case Floors was really great. I would recommend them to anyone. Their dedication to get something done was right was off the charts. They were very neat and thoughtful as well as considerate. They worked so hard to make a specific color for my floor.