This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
T-Mark Plumbing, Heating, Cooling & Electric was founded over 25 years ago to provide friendly, efficient service to residents and businesses across Buffalo and Western New York. The largest family-owned and operated business in WNY that understands the challenge and frustrations that can occur with plumbing, HVAC, and electrical emergencies. Community voted the # 1 company in 716 and available 24 hours a day 7 days a week. Our day one focus has never changed: 100% customer satisfaction. We take the time, every time, to ensure our customers are left happy and satisfied with not only the quality of our work, but with the entire T-Mark experience.
Business highlights
33 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
HVAC, sewer & drain cleaning, underground repairs, sump pump & water heater installation, water, natural gas, back flow, emergency, trench-less sewer repair, garbage disposal repair, video inspections, & hot water problems.
Services we don't offer
Oil Boiler & Oil Furnace Maintenance & Service. Mobile Home Furnace Service & Installation
I have never been disappointed with this company. They are always professional and able to schedule in a reasonable time frame. I recommend them to anyone needed plumbing and or HVAC services.
Description of Work: I have used T-Matk for multiple projects over the years. From replacing sewer lines to installing air conditioning and humidifier units as well as annual HVAC maintenance and service calls.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Harold M.
12/2021
4.0
plumbing, sewer cleaning
 + 0 more
Well it ended up working out. Had to return when it happened again. Called no problem he was out the next day. An it is all good. Very polite young man.
Description of Work: Plugged sewer
Rating Category
Rating out of 5
Yes, I recommend this pro
Joan L.
12/2021
5.0
sewer cleaning, drain cleaning
 + 0 more
Able to troubleshoot the problem and eventually to clear the clog. Required removing toilet. Knowledgeable and efficient service person. Recommend T-Mark!
Description of Work: Clogged drain from toilet to sewer backed up sewage into basement bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$540
Linda L.
12/2021
5.0
plumbing
 + -1 more
Very well. Work was done as quoted.
Description of Work: Plumbing, disposal replacement, faucet installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Mark M.
12/2021
4.0
sewer cleaning
 + -1 more
They managed to remove 95+% of the tree roots. Well done. A bit pricey though.
Description of Work: Sewer cleaning, and camera
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,300
John M.
12/2021
2.0
heating & air conditioning/hvac
 + -1 more
Installer was not very friendly. Was difficult to get them to install lineset on the opposite side. luckily I had already read through the instructions and it was quite easily done otherwise they would have drilled another hole in the exterior wall through a support beam!! (It was if the installers had never read the manual). Lineset was left with gaps in insulation. They failed to properly level, pitch, and configure the indoor unit for proper drainage. (and yes the salesman was told of the need to have the lineset on the opposite side at time of sale, to which I was told it would not be a problem) When I asked to be shown how to use the remote and set up remote access I was given the classic "That's not my job". Even if it's not your job you should know enough to say something more palatable like "Sir I'll have your salesman contact you about that". A mistake I made was not knowing that they demanded full payment immediately when the job was done. I should have stipulated in the contract for a 30 day grace period so the unit could have been thoroughly tested by me before paying the balance. The first time I used the unit for cooling I ended up with a waterfall in my house from the condensate flowing out of the vents of the indoor unit. This required a second technician to come out. Even though he was much more helpful and had a good attitude by then my opinion of this company had already soured to the point that I would recommend they NOT be used.
Description of Work: Installation of Mini-Split Heat Pump
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$3,500
Thomas L.
12/2021
5.0
sewer cleaning
 + -1 more
Excellent. T-Mark is the best in the area. I refer them all the time.
Description of Work: Sewer cleaning
Rating Category
Rating out of 5
Yes, I recommend this pro
Keith M.
12/2021
5.0
plumbing
 + -1 more
T-Mark Plumbing is the only Plumbing Co. I go to.
Description of Work: T-Mark does all our major plumbing projects.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Karen L.
12/2021
1.0
heating & air conditioning/hvac
 + -1 more
It has not gone at all. The appointment is for 12 days from now, on Dec 14. Unless they magically appeared and worked on the furnace, nothing has been done at this point. Remains to be seen how they will be rated.
Description of Work: They are supposed to be doing a check and fix on our furnace.
Rating Category
Rating out of 5
Christa L.
12/2021
5.0
heating & air conditioning/hvac, plumbing
 + 0 more
All items were installed to my satisfaction. Very easy to work with. Ryan and his team know what they are doing. Will use them again.
Description of Work: New boiler. Install new dog tub in basement. Install new toilet. Fix boiler.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Robert M.
12/2021
5.0
heating & air conditioning/hvac, plumbing, water heater repair
 + 1 more
Great response, promptly came out to repair. Helped me with a rebate too! Thanks tmark
Description of Work: Furnace repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joanne L.
12/2021
1.0
drain cleaning, plumbing
 + 0 more
The man who came to my house told me the snaking of my sink was not working and he requested to see my basement. While down there, he claimed I needed the whole basement floor dug up to put in new drainage pipes to the tune of over $3000. When I told him I didn't think I needed that and couldn't afford it, he said they would run pipes along my basement walls instead, although it wouldn't look pretty, but that would be less than $3000. I told him I would think about it. We went back to the original problem, the clogged kitchen sink, and he said he was 100% sure the snake didn't work. I told him to humor me, put the elbow back on and run the water. Much to HIS amazement, it worked. At that point, I was sure that man from T-Mark was trying to scam me as an older, single woman. I would NOT recommend them and I would never call them for service, if I can help it.
Description of Work: snake kitchen sink to free up clog
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$250
Gerber Collision L.
12/2021
5.0
heating & air conditioning/hvac, plumbing
 + 0 more
Excellent, reliable and professional
Description of Work: N/A
Rating Category
Rating out of 5
Yes, I recommend this pro
James M.
12/2021
4.0
heating & air conditioning/hvac
 + -1 more
Professional job done with respect to Covid 19 guidelines
Description of Work: Air conditioner tuneup
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$59
Brian M.
12/2021
5.0
heating & air conditioning/hvac
 + -1 more
Very quick and seamless install. 10/10 recommend.
Description of Work: Install of Air Conditioner
Rating Category
Rating out of 5
Yes, I recommend this pro
Marques M.
12/2021
5.0
heating & air conditioning/hvac
 + -1 more
Very well. Were friendly and performed the work in a timely manner.
Description of Work: Air conditioner installation
Rating Category
Rating out of 5
Yes, I recommend this pro
Mike M.
12/2021
5.0
heating & air conditioning/hvac
 + -1 more
amazingly organized and very friendly!
Description of Work: new a/c
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Ed M.
12/2021
5.0
plumbing, sewer cleaning
 + 0 more
They did a good job, were consentious and and kept the mess to a minimum.
Description of Work: Sewer line cleaned out
Rating Category
Rating out of 5
Yes, I recommend this pro
Eric G L.
12/2021
5.0
sewer cleaning, plumbing
 + 0 more
The gentlemen were very professional Took care of the problem right away I'd call them again👍🏻
Description of Work: N/A
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Bob M.
12/2021
5.0
heating & air conditioning/hvac
 + -1 more
very well. clean fast and reasonable. would use again if needed
Description of Work: N/Anew furnace
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rodger L.
12/2021
5.0
drain cleaning, plumbing
 + 0 more
Service person was polite, knowledgeable and careful. The work was performed in a timely manner.
Description of Work: Needed a secondary interior drain cleaned
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Rick E.
12/2021
5.0
water heater repair
 + -1 more
The men who came to replace our propane hot water heater with a gas one were very professional. They did their work quickly and efficiently. There was a dent in the first tank they brought and with no problems, they replaced it. Any questions we had were answered. They obviously knew their job.
Description of Work: Replace hot water heater
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Donald G.
12/2021
1.0
heating & air conditioning/hvac
 + -1 more
Used Cellino Plumbing after review of both T Mark quotes. Pricing and knowledge of how to do the projects represented my choice of why I didn't use T Mark. If you want I can add that Cellino did a great job and I am satisfied with both jobs.
Description of Work: sewer vent line/garage heater
Rating Category
Rating out of 5
$6,000
Carol F.
12/2021
5.0
plumbing
 + -1 more
Very well..... professional and friendly
Description of Work: N/A
Rating Category
Rating out of 5
Yes, I recommend this pro
Jennifer H.
12/2021
1.0
water heater repair
 + -1 more
He was cold and definitely didn't want to be there based on our color. Said he could not re-light the pilot and we needed a new water tank and that he would contact us back he never did, but we knew that when he left. Ended up calling a different company and they actually re-lit the pilot with no problems and did not need a new water tank. T-mark please do better with training your people, racism should never be in a work place.
Description of Work: Pilot light went out on hot water tank because of flooding.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Drain Pipe Installation,
Wells and Pumps,
Excavating,
Gutters,
Roofing,
Electrical,
Generator
FAQ
T-Mark Plumbing, Heating, Cooling & Electric is currently rated 4.7 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
T-Mark Plumbing, Heating, Cooling & Electric accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa