Description of Work: Len's correctly diagnosed the problem with my fridge after another company had incorrectly identified the problem and would not guarantee their work. After the initial service call, Len's ordered the parts and came back the next week to install. Overall I found them very knowledgeable, friendly and efficient.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
$400
Jillian C.
10/2014
5.0
appliance repair
+ -1 more
unknown
Description of Work: They repaired my dishwasher.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$450
Barbara S.
12/2012
5.0
appliance repair
+ -1 more
unknown
Description of Work: They were prompt, fair, and friendly. I will use them over and over when needed.
Rating Category
Rating out of 5
Yes, I recommend this pro
Harry T.
05/2009
4.0
appliance repair
+ -1 more
Good
Description of Work: I was given certain choices which were reasonable. The service was as expected since i set the time for the appt. It was performed cleanly and quickly.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
CAROLINE C.
05/2007
5.0
appliance repair
+ -1 more
Called for an appointment on Thursday, the woman who answered the phone tried to squeeze me in before the weekend, but couldn't find an opening. Called me back within the hour and offered a Wednesday AM appointment. It wasn't the best scenario but I took the appointment. Elliot called me Tuesday afternoon to confirm. Then called me before he came on Wednesday and asked me to describe the machine and what was happening. He diagnosed the problem and brought all necessary parts! Told me he would be here between 9:30 and 10, he showed up at 9:45! This is a family owned and run business. Elliot is Len's son. He was great to have in my home, we talked about our kids, etc. while he was working. I asked him about a few other appliance issues and he gave me an estimate. GREAT GUY! GREAT SERVICE!
Description of Work: Washing machine stopped spinning. Something to do with the door latch. Replaced part, whole process took under an hour.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
DANIEL W.
11/2006
5.0
appliance repair
+ -1 more
The person was prompt, courteous and professional. He called prior to coming to my apartment to confirm the time. The refrigerator is working normally.
Description of Work: My Viking Refrigerator was still on warranty so there was no charge. The freezer wasn't as cold as it should have been. The repairman quickly diagnosed the problem as a small relay switch, which he replaced.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARY A.
10/2006
3.0
appliance repair
+ -1 more
The lady who answered the phone was extremely friendly and courteous. The repairman was on time. But I was told the service call would be $95, and I was charged $125. Which kind of stinks since I still have a broken dishwasher. The repairman also took a quick look at the ice-maker in the freezer, which is constantly icing over, and said we needed a new dispenser. He said he would have the company call me with an estimate on the price of the part, and I never heard from them... it has now been almost a month.
Description of Work: Service call for a broken dishwasher, The repairman came to check it out, but said the problem was electrical and so he could not fix it. It was a problem with either the wiring in the dishwasher or our homes wiring.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0
$125
REBECCA S.
02/2006
5.0
appliance repair
+ -1 more
THIS COMPANY IS ABSOLUTELY WONDERFUL. WHEN I CALL THEY SCHEDULE A TIME FOR THE NEXT DAY. MY OVEN WOULD NOT HEAT PROPERLY AND NOW IT BAKES AND COOKS AS GOOD AS IT DID WHEN I FIRST BOUGHT IT.
Description of Work: REPLACED THERMOSTAT IN OVEN
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
DARLENE B.
02/2006
5.0
small appliance repair
+ -1 more
THEY ARE GOOD PEOPLE TO WORK WITH AND THEY DO AN EXCELLENT JOB. THEY DON'T TRY AND TAKE ADVANTAGE OF YOU. THEIR PRICES ARE VERY REASONABLE. WE HAVE USED THEM MANY TIMES THROUGH OUT THE YEARS.
Description of Work: THIS COMPANY CLEANED OUT THE GARBAGE DISPOSAL BECAUSE IT WAS STUCK.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
01/2006
5.0
appliance repair
+ -1 more
THEY ARE RESPONSIVE AND ON TIME FOR SERVICE. THE WORKERS ARE CLEAN AND EFFICIENT. THE WORK IS GUARANTEED FOR QUALITY. THIS IS A GOOD COMPANY FOR THE SERVICE THEY PERFORM.
Description of Work: REPLACED PARTS IN STOVE AND MICROWAVE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
01/2006
5.0
appliance repair
+ -1 more
THIS COMPANY PROVIDE PROMPT AND COURTEOUS SERVICE. THEY WERE ABLE TO COME THE SAME DAY TO REPAIR MY WASHER. THE SERVICE CALL AND PART WAS INCLUDED IN THE PRICE.
Description of Work: THEY REPAIRED THE CYCLE FUNCTION ON MY WASHING MACHINE.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small,
Heating and Air Conditioning
FAQ
Len's Appliance Service is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 1:00 PM
Len's Appliance Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Len's Appliance Service does not offer free project estimates.
No, Len's Appliance Service does not offer eco-friendly accreditations.
No, Len's Appliance Service does not offer a senior discount.
No, Len's Appliance Service does not offer emergency services.
No, Len's Appliance Service does not offer warranties.
Len's Appliance Service offers the following services: Appliance Repair