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Crisafulli Bros Plumbing & Heating Contractors Inc

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

We pride ourselves on delivering unbeatable customer service. Our staff is professional, knowledgeable, and friendly and treats every job or project, no matter the size, with the “Red Carpet Treatment” it deserves. We strive to accommodate YOUR schedule, understanding that time is one of your most valuable assets.

Business highlights

86 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

Plumbing, Drain Cleaning, Water Heaters, Heating & Air Conditioning, Water Softeners, Fireplaces, Sewer Cleaning, Ceiling Fans, Boilers, Heat Pumps, Humidifiers, Indoor Air Quality, Duct Cleaning & Sealing, Air Cleaners, Radiant Heat, Geothermal Products, Radiant Heat, Hybrid Heat, Tankless Water Heaters, Sump Pumps, Gas Line Services, Sewer & Water Line Replacement, Water Pressure, & Remodeling - Kitchen & Bathroom.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

ask for details

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6483 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
11%
3
4%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.1
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 251-275 of 483 reviews

SALLY M.
10/2011
5.0
plumbing, drain cleaning
  + 0 more
They are really nice people. They come when they say they will. They will tell me what the issue is and I don't have the feeling of getting taken advantage by them. I can certainly trust them.
Description of Work: They had to snake the kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Carl T.
10/2011
5.0
plumbing, water heater repair
  + 0 more
I have used them over the years. They are easy to get a hold of. They are timely and will be able to get out to you fairly quickly. They came in and cleaned their work area once finished.
Description of Work: Put in gas hot water heater.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Sarah S.
10/2011
4.0
heating & air conditioning/hvac
  + -1 more
Very well. On time, clean and thorough.
Description of Work: Boiler cleaning and maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Mike & Donna H.
10/2011
5.0
plumbing
  + -1 more
They came once for an emergency with our downstairs toilet leaking. When the guy got done, there seemed to still be an issue. We called them to let them know, and they immediately came back to fix it right away. I was happy that I didn’t have to wait and that they wanted to make sure the job was done right.
Description of Work: We have used them about 4 or 5 times now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susanne S.
10/2011
5.0
heating & air conditioning/hvac
  + -1 more
I found them on Angie's List and they are a well known company in the area. They were very good. There was a special for service tune up going on. When I called the office they came highly regarded. I was referred to them from a friend who had used them before. The woman on the phone was very kind and understanding. She answered a lot of questions. I asked them to call me ahead of time when they were coming and the person did call while he was on his way. He came within the time frame allotted. He was polite and professional. He was working at our basement and gave us lot of information. We asked him lot of questions. He was very helpful and explained everything in detail what he was doing. He was very good. He was not messy. He was kind and considerate. He gave us the paper work and explained everything. We gave him the money and after a couple of days we got an envelope in the mail. It was basically thanking us for giving them the job and taking them for our patronage. They also sent us the coupons for our future. They had a nice follow up which I thought was good because many people don't do that. They were very good. They were very competitive and in line with everybody else. If I ever needed them I will definitely give them a call.
Description of Work: We used Crisafulli bros plumbing & heating contractors Inc in September for a service tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Judith G.
09/2011
5.0
wells, drain pipe, drain cleaning
  + 1 more
Very well. Hemmy was very knowledgeable and pleasant and didn’t waste time.
Description of Work: Crisafulli Bros. Plumbing & Heating Contractors, Inc. has installed sump pump and ran drainage pipes, fixed drainage pipes on first sump pump.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$223

George L G.
09/2011
5.0
wells
  + -1 more
The project went well. They were on time. Did the work quickly and neat.
Description of Work: Crisafulli Bros. Plumbing & Heating Contractors, Inc. has replaced three sump pumps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$920

Joseph S.
09/2011
5.0
plumbing, water heater repair
  + 0 more
Called at 8:30 in the morning after noticing that my 12 year old gas water heater was leaking and needed replacing. The plumber arrived at 12:30 to replace it. Since he was here, I also had him replace an older outside faucet (sillcock) with a new "frost-free" faucet. After the jobs were complete, he cleaned up the work areas and took the old water heater. I'm very satisfied with the quality of the work and the professionalism of the plumber. Prior to calling Crisafulli, I had gone to one of the big-box home improvement products stores that advertises in-store and on-line that a water heater will be installed the same day if an order is made by noon. I was told, however, that they could not be sure it could be installed that day. Crisafulli's installed price for a water heater was comparable to the big-box store and I received prompt service with the Crisafulli installer here 4 hours after my phone call.
Description of Work: Installed new water heater and replaced outside faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Daniel M.
09/2011
5.0
plumbing
  + -1 more
It only took a few minutes but their basic charge is $125 for a house call so I was happy to have a $20 coupon from Angie's List. Overall it was a positive experience. Service was prompt, professional and I'd use them again.
Description of Work: He replaced a leaky gasket in my water line.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$116

Dominic B.
08/2011
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Tim from sales was very professional and easy to work with, and submitted a detailed proposal with many options on equipment and cost. Gene did the install and was also very professional and easy to work with. The installation is neat and the unit runs outstanding. Cost was $2,000 less than the competing proposals from Roland Down and DA Bennett for equipment with a 12 year warranty instead of 10. Very pleased and will do business again.
Description of Work: Replaced a failed Carrier ac unit with a Trane High efficiency ac unit and coil. Modified existing ductwork with clean and neat installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Albert G.
08/2011
5.0
plumbing, drain cleaning
  + 0 more
He was extremely professional and punctual. Would use this company again without hesitation.
Description of Work: The plumber had to clear our lines and repair fixtures.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Courtney B.
08/2011
5.0
plumbing
  + -1 more
I tired to fix the faucet, forgot to turn off the water, removed faucet, had a geyser of hot water gushing into the air. had to cut the main water to the house. Called Crisafulli and they were at my house in 20 minutes. They fixed the faucet in the kitchen, the sink and the pipe that I knocked loose in the commotion of the hot geyser in my kitchen. He let me watch him work so I could ask a lot of questions so I now know how to properly fix a faucet myself (but I will never ever attempt to do so again) Cost of repair; 200 dollars Learning not to mess around with things I know nothing about; priceless
Description of Work: Two weeks ago I tired to fix something and created a HUGE mess which Crisafulli Brothers promptly responded to and fixed the problem. I have used them in the past and find them to be responsive, efficient and the plumbers have been willing to let me ask a lot of questions and watch them work so I can learn about how things in my home function. One time I was not in agreement with the price they charged, I called and made my case and the billing issue was resolved in my favor; I was charged 40 dollars less. I will continue to use them and I feel comfortable making a positive recommendation based on my multiple experiences with them

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ellen and Pete N.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
Mr. Tim was the one who came over to our place to do the job. He was nice and friendly. He did the work efficiently and quickly.
Description of Work: Crisaffuli Bros Plumbing & Heating Contractors Inc came over to service the air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Danshera C.
07/2011
5.0
plumbing
  + -1 more
Technician arrived on time, completed the requested work quickly and cleaned up an evidence that he had even been here. After he left the new dryer fit in the laundry closet.
Description of Work: Moved a condensation drain pipe so that the new dryer would fit in the existing laundry closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$125

John M.
07/2011
5.0
plumbing
  + -1 more
Todd was very professional and prompt. He witnessed the water hammer by on/off cycling of several fixtures, and he measured hose bib pressure. He determined and stated the cause of the water hammer problem; recommended installing a new pressure regulating valve, check valve, and expansion tank, and perhaps some sink washers that may have been damaged by water hammer. The Company estimate was received within a week and our response to the quoted five hundred and ninety five dollars for a pressure regulating valve, check valve and globe valve (no expansion tank) is pending. We are pleased with the consultation.
Description of Work: Todd provided testing and consultation services in a professional manner. He tested to determine the probable cause of our water hammer noise problem, recommended replacement or new hardware. the company provided an estimate for most of his recommended solution within a week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$133

Bill B.
07/2011
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
He was on time. Fixed both items. Very professional.
Description of Work: 1) Fix toilet handle. 2) Fix leak washing machine shut off value.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$334

Rosaline Horowitz H.
07/2011
5.0
plumbing
  + -1 more
Our technician was prompt, skilled and professional. He was on time and completed all the work in a timely fashion. He cleaned his work areas thoroughly. He explained everything that he was going to do and then went over all of the work in detail. I would highly recommend this company to others.
Description of Work: The first trip was to repair a leak from the 2nd floor toilet that came through the living room ceiling. In addition, repairs were made to the kitchen faucet. On the second trip, a replacement toilet was installed and the old toilet was removed and hauled away. In addition, two outside faucets were replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Bill B.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
He showed up on time. Price equal $ amount quoted.
Description of Work: Serviced air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124.15

Kathleen D.
06/2011
4.0
plumbing
  + -1 more
I like them for generally plumbing but did not like the specific service we needed them to do at this particular time. I would not recommend them for involved plumbing services. We have used them in the past and they have done a great job, but this particular time I was not impressed.
Description of Work: Crisafulli Bros. Plumbing & Heating Contractors Inc. provided plumbing services for us.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Linda M.
06/2011
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
John arrived on time - very pleasant. Checked inside and outside units - informed me what he was doing. Crisafulli is a great company to do business with.
Description of Work: Service yearly central air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$123

June M.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
Paul was on time - very professional, answered all questions and did a good job.
Description of Work: A/C clean and service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Henry B.
06/2011
5.0
appliance repair, electrician, heating & air conditioning/hvac
  + 1 more
The job was done very well. Joe explained the problem and offered alternative solutions and made recommendations. He was competent. The job was done in time for me to leave for an appointment.
Description of Work: Crisafulli Bros. Plumbing & Heating Contractors Inc. fixed a shot wire between the thermostat and Air conditioner and heater. They also installed a new thermostat.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

William L.
05/2011
5.0
water heater repair
  + -1 more
We are very happy with Crisafulli Bros Plumbing & Heating Co. They came as soon as they could and took care of the problem. They are dependable and we know they can get the job done.
Description of Work: Crisafulli Bros Plumbing & Heating Co. put in a hot water heater this month.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Susan T.
05/2011
5.0
heating & air conditioning/hvac
  + -1 more
The service representative arrived on time. After calling to advise he was on his way. He put "booties" on over his shoes to keep floors clean. He was courteous and efficient.
Description of Work: Crisafulli Bros Plumbing & Heating Cos, serviced A/C conditioning unit - Annual Inspection. This was done on 5/13/2011 for $124.15.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124.15

Thomas K.
05/2011
5.0
plumbing, wells
  + 0 more
We had them provide and install a double check valve and thermal expansion tank on our cold water supply line,run a new water line for a new outside hose bibb, and install hot & cold water lines,a pump and drain and vent piping for a wet bar in our basement.The estimate for the work was in the midrange of those we received from a number of local firms at $1925.All the carpets and finished floor were covered with drop cloths to protect them and the work areas were cleaned while the work was performed.The actual work was professionally done and went the extra step,as Scott said,"like I was doing the work in my own house".The copper work was properly supported and was done so neatly I hated to cover it up.The pex lines were properly supported and neatly run.We are very happy with the work done and would definitely use this firm again in the future.
Description of Work: 1.Provide and install a double check valve. 2.Provide and install a thermal expansion tank on the cold water supply. 3.Provide and install a new 3/4" pex water line and freeze proof hose bibb. 4.Provide and install a pump,drain,and vent piping for a wet bar. 5.Provide and install 1/2" pex hot and cold water lines to wet bar.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,925

Contact information

25 INDUSTRIAL PARK RD, Albany, NY 12206

https://www.crisbro.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Drain Cleaning,
Electrical,
Wells and Pumps,
Natural Gas Lines,
Air Duct Cleaning,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Appliance Repair,
General Remodeling

FAQ

Crisafulli Bros Plumbing & Heating Contractors Inc is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Crisafulli Bros Plumbing & Heating Contractors Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Crisafulli Bros Plumbing & Heating Contractors Inc offers free project estimates.
Yes, Crisafulli Bros Plumbing & Heating Contractors Inc offers eco-friendly accreditations.
No, Crisafulli Bros Plumbing & Heating Contractors Inc does not offer a senior discount.
Yes, Crisafulli Bros Plumbing & Heating Contractors Inc offers emergency services.
Yes, Crisafulli Bros Plumbing & Heating Contractors Inc offers warranties.
Crisafulli Bros Plumbing & Heating Contractors Inc offers the following services: Plumbing, Drain Cleaning, Water Heaters, Heating & Air Conditioning, Water Softeners, Fireplaces, Sewer Cleaning, Ceiling Fans, Boilers, Heat Pumps, Humidifiers, Indoor Air Quality, Duct Cleaning & Sealing, Air Cleaners, Radiant Heat, Geothermal Products, Radiant Heat, Hybrid Heat, Tankless Water Heaters, Sump Pumps, Gas Line Services, Sewer & Water Line Replacement, Water Pressure, & Remodeling - Kitchen & Bathroom.

Contact information

25 INDUSTRIAL PARK RD, Albany, NY 12206

https://www.crisbro.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day