Thank you for considering me for your pool maintenance and repair needs. We are a very small company and only advertise on Angie’s List. It will always be me who answers the phone, no secretary, no operator and no dispatcher and it will always be me you meet first. I always have my phone with me, but if I can’t answer I always return messages promptly and you will never be asked to call back during normal business hours. I am always happy to answer questions over the phone regarding your pool problems. The way I see it, if I can help you by spending ten minutes on the phone with you talking you through an easily fixed issue or answering a question, if you have a major repair or replacement you need to have done, you will call me first. Also, unlike many of my competitors on Angie’s List, I perform all repairs, acid washes and estimates myself. I have only two employees that handle the weekly pool maintenance and that allows us to provide great customer service and allows me to help Angie’s List clients promptly and our regular weekly customers never get lost in the shuffle. All repairs, replacements, plumbing jobs, acid/chlorine washes etc, that my company does, are performed by me personally. I may not perform every job a pool area may need, but I have a small group of contractors that I am happy to refer you to that I back with my reputation. I feel if an Angie’s List member chooses to call me, it is my responsibility to be able to get them the best person for the job whether that person is me or someone that I have worked with closely in the past that are the best at what they do. My roladex is happily yours. I would also like to thank Angie’s List members for writing reviews for me that have allowed me to receive the Angie’s List Super Service Award for 2013, my 6th year in a row. The reviews members write, not only help me get more business, but make my business better. I make changes and add services based on your reviews.
Business highlights
19 years of trusted experience
Emergency Services Offered
Services we offer
Pool Maintenance & Repair. Plumbing Repair & Re-Plumbing.
The work was done over 3 days (excluding time to refill the pool). First we needed to have someone do the bead blasting. Brian does not do this specific job so we used his referral (Tile Savers) which worked out fine. Their fee was included in Brian's cost. Like Brian, they arrived on time and were courteous and professional. After the bead blasting the pool was then emptied and Brian did the acid wash. We needed to replace three large filters so Brian took care of that (approx $300 additional, included in total spent). We're very pleased with the result, would use Brian again and refer him to others.
Description of Work: We had our pool bead blasted to remove calcium build-up, acid washed, start up chemicals added and filters cleaned or replaced as needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,445
Response from Deuce's Pool Service
Thanks for the review! I am so happy you where pleased with the results .....not only mine but the people i work with. I know Listers have high expectations so I only work with top quality contractors that I can back with my reputation. ~Brian
Michael G.
05/2013
5.0
pool cleaners
 + -1 more
I had used this company for work in the past. So I expected to be happy with this deal to clean my pool filters. This company does what it promises. They provide estimates in advance of the work, and they perform the work as promised. I hate cleaning the pool filters myself. So this was a good deal for me.
Description of Work: Pool filter cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$139
Response from Deuce's Pool Service
Glad we were able to help. Thanks for choosing us. ~Brian
MATTHEW W.
05/2013
5.0
pool cleaners
 + -1 more
Brian referred me to Mike Gomez who spent most of the day working on my outdated system. Mike has a few more updates to make on my pool equipment before I can finally feel like my pool won't be taking any more advantage of me. I've been a first time pool owner for 7+ years, and Mike taught me more about my pool than I've learned from countless of other service personnel. So I thank you Brian for helping me.
Description of Work: I had contacted Brian and left him a message about my pool heater. The outtake pipe was leaking. Brian called me back a couple hours later and left me a message detailing me to contact someone who worked on heaters. I had contacted Brian based on his Angie's List rating and can see why he's so popular.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Response from Deuce's Pool Service
Like I say....my roladex is yours! ~Brian
Brian W.
04/2013
5.0
pool cleaners
 + -1 more
I had an issue with my self cleaning system in my pool.I saw on Angies list Brian was rated very high.I called Brian around 10 am and left a message.Brian called me within an hour and said he could be at my house in 45 min. In a half hour he showed up looked at my acuator for cleaning system called his parts guy on speaker so I could hear his quote on the part.He left and came back quickly and had the new part in and running in minutes.I was extremely happy to have my pool running properly and Brian was a great guy to do business with,very reasonable on price too! DO NOT CALL ANYONE BEFORE YOU CALL BRIAN : ) :)
Description of Work: Fixed broken pop up system on a custom inground pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Deuce's Pool Service
Thanks for the review! You Listers keep me hopping. I try to fit everyone in....sometimes the timing works out perfectly like it did this day. Let me know if i can be of help in the future. ~Brian
Dan M.
04/2013
5.0
pool cleaners
 + -1 more
Not only did it not need to be replaced, but Brian seemed to know what was wrong with it over the phone and had it fixed the same day (for about $1000 less than I had anticipated in my head). On top of that, he noticed my pool vacuum wasn't running as it should be, and (again) he will replace the broken part, not sell me on an expensive replacement. He explained to me how to do routine pool maintenance tasks without once trying to sell me on his recurring service. That convinced me to go ahead and sign up. I'm convinced he's not just out for money, and will take great care of my pool. This is my second time using Brian for pool maintenance, and I'm sold. Nobody else will touch me pool equipment.
Description of Work: My filter pump stopped operating. I thought for sure it would need to be replaced, so I called Brian to take a look at it for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$197.5
Response from Deuce's Pool Service
Thank you for hiring us to take care of your pool needs. I love my Angie's List clients...you guys are always so easy to work with. We look forward to working with you for many years to come! ~Brian
keely J.
04/2013
5.0
pool cleaners
 + -1 more
Project went very well.. And recommend calling Brian first..
Description of Work: A rag had been sucked up by our creepy crawler...and was prohibiting the pump from functioning properly. Initially we were able to see the rag just near the basket entering the pool pump. When we turned off the pump the rag disappeared and we were unable to retrieve it... I contacted Brian on the phone he was very professional and attempted to advise something we( the homeowners) could try. Which we really appreciated... Brian was very patient and said he'd be happy to come out if I preferred. We Brian arrived he was early...after fitting me in on short notice, and he fixed our problem in a short time. And offered advice on prevention of another clog. He took his time to answer my questions on some other issues.. And truly seemed to consider cost to us with his advice. We will call him in the future for some other repairs ... I highly recommend you call him..
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Teresa B.
04/2013
5.0
pool cleaners
 + -1 more
Soon after I left a message on Brian's cell phone he returned my call. He was out to give an estimate the next day. Windy conditions delayed the service but it was ultimately performed in a timely & very professional manner.
Description of Work: Pool drained...acid bath...piping & seal repairs. Refilled pool & started up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
MARLENE R.
04/2013
5.0
pool cleaners
 + -1 more
First let me say, Brian knows his stuff. I called him on on either 3/30 or 3/31, left him a voice mail & he called back within minutes, I had him speak with my husband since he is the "pool boy" & does all maintenance & repairs. They set up an appt. for 4/6 due to my husbands schedule. Brian did called on 4/5, to say he is so sorry, but he was called out of town on an emergency & would be driving back on 4/6, but said he wouldn't be able to make our 7:00am appt., could we reschedule for around 3:00pm, I said 3pm woud be fine, but told him, i was concerned that he would be were exhausted from the drive, told him, we would be okay if he wanted to reschedule for another day,but he said "no", I feel bad enough that I have to call to change the time, as this is something I never do, I told you I'd be there on Saturday & as long as it's okay with you, I would like to keep that appt., told him no problem. Before I go any further, let me say, we've dealt with several contractors over the past few years, and getting a call to reschedule is something I can't recall ever getting, they would just not show up, I would have to call & track them down. So getting a call from Brian to reschedule, even if was only for later in the day was refreshing & professional. He showed up on time, he & my husband got together, looked over our 18 year old pool equipment & came up with a course of action as to what needed to be repaired/replaced & came up with a fair, or should I say more than fair price. We originally got a price quote from another company for $1800.00 to just replace some piping. Well for $1870.00 total he basically updated our entire system, And the only reason he started on 4/6 & completed on 4/9, was he completed just about everything on 4/6, but since he still had to pick up the pool cleaner, said he could come back on Tues. to install, and true to his word, he showed up early Tues. and installed the pool cleaner. He even replaced some parts without charging us, he would say," this doesn't look good, or this is about to go, wait, let me check & see if I have this part, I'm not gonna charge for this, it's not big deal". I know this review is long, but it's not often you come across someone as professional & honest as Brian. Would I use him again,yep, would I refer him to others, yep, without hesitation. THANK YOU BRIAN.
Description of Work: Replaced pvc valves in pool system, replaced cartridge canister,replaced pool cleaner. He also removed piping that was no longer needed & basically updated the entire system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,870
Leba A.
04/2013
5.0
pool cleaners
 + -1 more
My husband and I had just purchased our home and we have never had a pool before. We developed an algae problem and knew we had to take care of it asap. My husband had made an appointment with Leslie's Pool Supply for pool school to learn how to take care of the pool, but of course when they came out they told us they couldn't proceed with our appointment if our pool wasn't in proper operating condition. The pool school guy told us what needed to be done and gave us an estimate of how much it would cost. We found Brian on Angie's List and my husband called. Brian picked up right away and they worked out a day when Brian could come. There was obviously a misunderstanding on my husbands part and Brian came on a day we were out of town. When we came back into town after a few days, our pool was sparkling blue and running beautifully. We had a note from Brian on our door to call him. He came over the next day so we could pay him and so he could walk us through everything he did. He was extremely nice and understanding, considering the misunderstanding of which day he was coming. It ended up costing us half of what we thought it would cost, which is always nice. Overall, Brian is a great guy who does a great job and we will use his services in the future if we ever need them again.
Description of Work: Acid wash on pool and spa
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$525
Debi M.
04/2013
5.0
pool cleaners
 + -1 more
I contacted Brian on 4/4/2013, he was able to come over and provide me a quote the same day. Helped that we lived in the same area of town. This is a plus to me. Brian provided me a quote and a time frame that beat out the competition. Brian arrived earlier than expected which is always a plus for me. Completed the work in a timely fashion. Explained everything so that I could understand and answered all of my questions. I will be using Brian for all my pool service needs in the future. This will save me the time of having to contact other companies and wait on them to show up to provide a quote. I could not be any happier with the service I received. Brian is a good guy.
Description of Work: Brian completely replaced all the plumbing for my pool. (intakes/output). I had at least three leaks on the output and two on the intakes. When ever I would use the pump I would have to spend 10 minutes priming the pool pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Deuce's Pool Service
Thank you for taking the time to write a review. As I told you, replumbing is one of my favorite things to do. I like the challenge! I hope you have a great swim season and if you need any additional help..let me know...I'll just walk on over! HA!
Marjorie B.
04/2013
5.0
pool cleaners
 + -1 more
The whole process went very smoothly. Brian was courteous, professional, punctual and explained fully what he would do and what he would have someone else do (e.g., the bead blasting of the tiles). His estimate was accurate and the work was completed in less than 4 days (much of the time required to complete the job was related to the time needed to drain the pool/spa and refill them). He was able to schedule the job within a week of my calling him and he was good about updating us on the progress, etc. All it all, it was a great experience and I would definitely recommend him. The pool and tile sparkle once again!
Description of Work: Drained pool and spa, acid washed them, bead blasted tiles, cleaned filters, refilled pool and spa, added necessary chemicals.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
Response from Deuce's Pool Service
The company I usually use for bead blasting is highly rated on Angie's List. Whenever possible I try to use AL rated contractors to do the things I don't. That way my customers can check them out before they step foot on their property...just like they do me. I appreciate you taking the time to write a review for me. Feel free to call me anytime you have a pool issue. Thanks! ~Brian
Gaetano E.
04/2013
5.0
pool cleaners
 + -1 more
Brian came by and gave me a free estimate for what I was looking to have done. He was prompt and professional. Once I got the price, I approved the work to be done. He and his helper, Vince came the next day and drained my pool. He allowed the pool to stay empty for 2 days so the tile contractor could do his part. . After that period of time, they came back and performed the acid wash. He cleaned my filters and then he re-filled the pool. After it was filled, he came back and got the water balanced. The pool looks practically brand new.
Description of Work: Brian and his helper drained my pool, acid washed the plaster, then cleaned my filters and re-filled the pool. Brian referred me to someone to repair the tile in my pool and ho tub. The work was done quickly and professionally. I would use them again in a heartbeat and refer them to others.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$525
Response from Deuce's Pool Service
Thank you for taking the time to post a review. I'm glad everything turned out so well and we all were able to coordinate our schedules so everything went smoothly. I work with who I believe are the best guys in the business in Las Vegas.....which not only makes my job easier...but makes the results outstanding! ~Brian
Jill E.
03/2013
5.0
pool cleaners
 + -1 more
Brian gave us a reasonable estimate for draining and cleaning and also gave us an estimate as to when we should re-plaster the pool. He gave us a work schedule and completed the work on time. We are very happy with the results.
Description of Work: We needed our pool drained and cleaned. Brian did an excellent job and the pool looks terrific. He is very knowledgeable and gave me some great tips on pool care. Would definitely use this company again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from Deuce's Pool Service
Thank you so much for choosing me to get your pool back into shape. You guys were a pleasure to work with. Feel free to contact me if you ever need anything again! ~Brian
Christine K.
03/2013
4.0
pool cleaners
 + -1 more
I decided to go with a complete resurface which Brian does not do, so cannot comment on this area.
Description of Work: I contacted Brian to get an estimate on acid washing my pool. He scheduled a time and arrived promptly. After reviewing my pool, he stated that he wouldn't recommend an acid wash because the gunite was thin in some places. He stated a chlorine wash would clean the pool, but would not remove any algae that may be settled in the floor of the pool. He gave me a few names for companies that resurface pools, if I chose to go that route. After contacting a few on his list and a few more companies, I have decided to do a resurface of my pool (since it hadn't been drained in quite a long time). I was very pleased with Brian's professionalism and his not trying to sell me something I didn't need, but recommended other options with other companies as well.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Response from Deuce's Pool Service
Thank you for taking the time to write a review. I believe you made the right decision going with the replaster job. I never try to sell my services to a client unless it's the best course....even through some times the right thing for a pool is a service i don't provide, like in this case. I am happy i was able to point you in the right direction....good lucky! ~Brian
Josette J.
03/2013
5.0
pool cleaners
 + -1 more
First let me say that reading customer reviews of Brian Canfield's outstanding service and work ethic is a pleasure in and of itself. And the fact that he responds to them with well-written and to-the-point comments is really special. These consistent top notch ratings are all right on target. If you need pool repair or service, this is your guy. He is highly skilled and knowledgable regarding equipment and he offers worthwhile recommendations, e.g., using TriChlor instead of Dichlor for super chlorination. He is fair and reasonable with charges and dellivers service promptly and effectively. On this filter call I had a couple other little things I was unable to do and Brian spent a little extra time so I could line out three things on my list...yaaa.....he reprogrammed my Intelli Flo variable speed pump to insure I get the best savings on the Nevada Power bill. This pump is a great investment if you're planning to replace yours, but I find it a tad intimidating with 20-step manual directions to program/rerprogram. (Brian also helped me with the pull starter on my mower which I greatly appreciated.) I don't have a problem maintaining the pool and spa myself by having good equipment and using the best chemicals properly. However, if I ever do need to employ a regular pool service, I wouldn't think of hiring anyone except Brian. I have lived in Las Vegas for 43 years and have used a number of pool services back in the day and found most of them to be undependable, not taking pride in doing a good job, and possessing little to no expertise when it comes to the equipment. Brian is the exact opposite. Thank you for the little things, Brian. You made my day!
Description of Work: About to get some new hips done, I have this long list of "to dos." One of them was getting the filter cartridges cleaned. I used Brian last fall based on a coupon promo and positive reviews. Called him yesterday and he was here this morning. Brian brings everything he needs to do the cleaning and he gets right down to business, doing an excellent job in no time at all. He is so personable and really does possess that midwestern work ethic that is so special.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Deuce's Pool Service
You were awesome to work with! A great review, a nice tip and the best slice of banana nut bread in my life! Call me any time! lol ~Brian
DeLane W.
03/2013
5.0
pool cleaners
 + -1 more
We had trouble with D&E and debris coming back into our pool when we vacuumed. We found Brian on Angies List and were fortunate that he came out within a few hours of our initial phone call. Our filter system is obsolete and Brian had never seen a system like it before. He made a call to one of his contacts and was able to figure out how our system worked and quickly diagnosed the problem and had it fixed in no time at all. We will use Brian for any future pool problems we have and got extra business cards to pass out to our neighbors since they are always looking for a qualified, dependable pool service.
Description of Work: Brian came out to check to see why debris was coming back into our pool when it was vacuumed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from Deuce's Pool Service
Thanks for taking the time to write a review. Also, thanks for allowing me to work on your filter system even though it was one I've never worked on before....thats how I learn! Feel free to contact me again if you ever have any other concerns or need some work done. ~Brian
Jason N.
03/2013
5.0
pool cleaners
 + -1 more
We called Brian to ask what it would cost to have our pool cleaned and reconditioned after winter. I told him we had some cracking and pitting that had some black algae, which is hard to get rid of. He came over and quoted us $200 for filter cleaning, vacuuming/brushing and chemical rebalance, including a black alge treeatment. However, when he was finished removing the dirt/debris, he came to my husband and told him that we didn't have an algae problem, it was just dirt that had collected in the cracks. Let me say, we had scrubbed and scrubbed those cracks the season before and couldn't get rid of the black stuff- but he had it done no problem- and lowered the price $50 since he didn't have to do the algae treatment. We really appreciated his honesty. We let him know off the bat, that we planned on maintaining the pool ourselves for the rest of the season, and he was more than willing to share detailed knowledge and tips on how we could it- he didn't try to upsell a monthly service. He was extremely professional, efficient and very friendly. He also offers nice discounts- we used an angie's list coupon for $20 off. The pool looked amazing immediately after he was done!
Description of Work: Springtime cleaning/reconditioning of pool
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Response from Deuce's Pool Service
Thank you for choosing us and for taking time to submit a review. Let me know if you need help with anything this summer! ~Brian
Leah H.
02/2013
5.0
pool cleaners
 + -1 more
Called Brian on Sunday morning and he called back first thing Monday morning. Stated he could be at my house in a couple of hours and he arrived on time. Quickly diagnosed the problem. Quoted two prices. Went with the most expensive because it made the most sense. Stated he could be back on Wednesday to complete the repair and he arrived on time. Explained his work. Offered suggestions for better pool operations and I will probably use him for that service as well. Would definetly use Brian again.
Description of Work: Filter carriage and filters to the pool needed replacing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from Deuce's Pool Service
Thanks for taking the time to write a review. You were a pleasure to work with and look forward to working with you in the future. ~Brian
Karen N.
02/2013
5.0
pool cleaners
 + -1 more
I got Brian's info off of Angie's list and was impressed with all the amazing reviews I read about his service. I might add, I found them all to be very accurate after my experience. I just bought a home and needed someone to look over the pool system and get it up and running properly. He answered his phone immediately and within the hour was at my home to look at the pool. This was 2/5/13. It was decided the pool probably needed draining and since one of the pumps was making a loud noise, it was on it's way out. Brian explained about the energy efficiency of the new variable speed pump. It was agreed upon that I would have him to drain/acid wash the pool and installed the pump. All of this was completed by 2/8/13. Brian was scheduled to leave town on vacation for 2 weeks when I text him that the pop-up cleaner had come off again. He immediately got back with me and said he would check in with me when he returned in a couple of weeks. Sure enough, I heard from him nearly the day of his arrival back in town! He made the appointment for the next day. What I really liked about Brian was the little things....he put new washers in my hose and faucet outside so it wouldn't leak (I'm a Senior, so that meant a lot), he was from the Midwest (so am I) and had such a nice pleasant work ethic that you felt he really cared about your pool problem and was going to make it right for the best possible solution price-wise. He took pride in his work and was very positive and efficient to complete the work right. He assured me many times to contact him if I had any problems. What a "breath of fresh air" he is in this town! I wish him the best in his business and personal life, and will definitely contact him if I need the pool repaired anytime soon . Prices are fair and reasonable. Thanks Brian....you're the best!!!.....see you in April for the summer salt system start- up!
Description of Work: New variable speed pool pump and new cleaning pump installed, drain/acid wash pool, chemicals added for new start -up, the other good pump switched over to accommodate a waterfall. Do call Brian if you want someone who loves what they do and does it well. Very personable, considerate, consciousness, prompt and knowledgeable. It's rare in Las Vegas to find someone who cares about how they fix things and actually shows up on time or at least calls. You actually get a sense that that Brian cares that the job he performs is the best for you. The only downside (which wasn't his fault) was the pool pump didn't qualify for the energy rebate at the time because of new rules in effect just this year. Brian however, was worth the call and I'm glad he installed it all.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from Deuce's Pool Service
Hard to write a response to this review. All I can say is thank you. You were a pleasure to work with and the reason why I love what I do. I look forward to working with you in the future. As I always say...Angie's List members are the BEST!
John M.
02/2013
5.0
pool cleaners
 + -1 more
After checking Angie's list, I called Brian and left a message. He promptly returned my call. Although it was a Saturday, Brian was at my home within 15 minutes. He looked over my equipment, said he could remove the old pump and install the new for $200. And then he got right to work...no appoint for later in the week...he just went out to his truck and got the job done to include proramming the new pump. Professional and efficient, Brian did an excellent job,
Description of Work: I purchased an energy efficient variable speed pump on-line to replace a failing pump. My regular pool repair service wanted $350 to install the new pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Deuce's Pool Service
Not all jobs are this quick! I was actually on my way home from installing the exact same pump only a couple miles away from this member. I had all of the tools I needed and extra fittings so why put off what I could do right then and there. I answer my phone 7 days a week if I can so please never hesitate to call. Thanks for taking the time to write a review....they are appreciated! Feel free to call me if you ever need anything in the future. ~Brian
JANE W.
02/2013
5.0
pool cleaners
 + -1 more
We had found Brian's on angies list. The listing said they didn't do pool heaters- but i called anyway. Brian came out right away and gave me an estimate. My husband and I only have one day off together (sunday's) so i asked if they could do it on a Sunday. They came out and did it today to our delight. Even though he is out of town, he still has texted me- to make sure what his workers did was satisfactory. His estimate and work is very well done. We will be looking him up when its time to replaster the pool.He has a good personality and tempermant for this type of business. Very easy to work with.
Description of Work: Great experience-Job well Done
Rating Category
Rating out of 5
Yes, I recommend this pro
$2,800
Response from Deuce's Pool Service
Thanks for taking the time to write a review. Thanks for being so easy to work with. I look forward to working with you again if you ever need anything. ~Brian
MADALENA F.
02/2013
5.0
pool cleaners
 + -1 more
I highly recommend Brian's service and would hire him again without hesitation!
Description of Work: I call Brian for an inspection of my pool to determination what needed to be done. He was very knowledgeable, professional and friendly on the phone. We set up an appointment. He arrived on time, even called ahead. Brian explained why the pool was gray and what needed to be done. He offered me 3 alternatives ranging in price. I chose the least expensive. He drained the pool. Came back the next day and cleaned the plaster with a chlorine rinse. Brian disassembled the filter and showed me how caked the filter was...I was shocked at how dirty it was. Next he then began refilling the pool with his pool sentry. A couple of days later he returned, treated the pool with chemicals and reassembled the filter. He cleaned up the entire work area nicely. At every visit Brian called ahead to check on the progress in the pool and to explain his next procedure with me. I felt well informed and that Brian knew exactly what was needed. He did a remarkable job bringing my old pool back to its luster!! It is sparkling and ready for the warm weather and a cool swim!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Response from Deuce's Pool Service
Thank you so much for the great review. You were a pleasure to work with. Please don't hesitate to call if you ever need help again in the future! ~Brian
george C.
02/2013
3.0
pool cleaners
 + -1 more
Started off strong then went slowly downhill. Got my pool up and running great then went with $125 monthly service. After 3rd month started battling an air problem. I scheduled an appointment with him on one of my days off a week in advance and followed up with an e mail reminder. Day of the appointment no-show. I call an hour later he says he forgot to write it down and would come on Wed to work on it. I had to work Wed so wasn't able to be there. To make a long story short 2 months later I was still sucking air. Called another guy who came and had the problem fixed in 25 minutes with a $1 worth of silicon. He didn't even charge me. Switched over to him for $110 FULL SERICE and am very happy. Brian did some good things for me and he is a nice guy. I think he got to busy because he is so highly rated on here that he can't provide top notch service anymore. Don't pay $125 a month for full service because it is too much.
Description of Work: Month to Month full service
Rating Category
Rating out of 5
$1,300
Response from Deuce's Pool Service
First off..yes...I did miss an appointment. I do not make a habit of it...if I did you would see it here on Angies List. It happened and I sincerely appologised for it and didn't charge a service call fee. In fact I had several service calls to this client many times just charging for parts. He states that he had someone fix an air leak with $1 worth of glue...glue never fixes anything...it just masks the problem temporarily. He stated that I do not provide "top notch" service anymore because I am too busy because of my good reviews on Angies List. I haven't worked with this client in over 3 months and haven't had less then an A review for over 18 months, so I think that statement is just plain worng. I pride myself on providing "Top Notch" service to every client and as far as being too busy I will quote Lucille ball "If you want something done, ask a busy person to do it" And finally the remark about cost. You can in fact get service in Las Vegas for $90 a month. My monthly charge for this client was based on several factors. He has a medium sized pool and spa combo. Trees hanging over the pool. Rock yard with a dog that liked to kick the rocks into the pool and all old equipment with an old pool vaccuum. You can always find cheaper service providers, but with me you get a comapny that will be there every week. We use quality chemicals and the most expensive chlorine on the market...not the cheap stuff. We are licensed and insured. I pay my guys well to insure they do a good job and don't hire illegals or pay under the table and we pay our taxes. I take every review personally and am very disappointed in this one and wished I could have made him happier...but I guess what they say is true...you can't please all the people all of the time. But I will continue to try. ~Brian
Tom D.
01/2013
5.0
pool cleaners
 + -1 more
On12/28, I looked on Angie's List and decided to call Brian's Deep End - Able Pool Service who had over 120 reviews of A ratings. He came out later that afternoon, evaluated the problem, went to Home Depot for some parts and fixed it immediately. The whole process took less than an hour from when I first saw him until he left. No further problems since repair. I will definitrly use him for all my pool needs even though the pool is covered through AHS! I paid $112 compared to the $350 Vally Pool and Spa wanted!
Description of Work: On 12/24/12, a leak where the return line attached to pump house. My pool service tried to repair, but used primer in socket which had been done a few times in past. The threading had deteriorated and pipe could not be connected. I have a home warranty program with American Home Shield which covers my pool as well. On 12/26, AHS sent one of their contracted pool service people. Since primer was used in socket, the pump house would have to be replaced costing me $350. I was told that AHS would not cover since my pool guy who no longer works for me used primer. The next day AHS declined coverage. On 12/29, AHS service contractor, Valley Pool and Spa, scheduled to fix problem with new pump house costing me $350.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$112
Response from Deuce's Pool Service
You were so easy to work with. Thank you so much for choosing my company and I look forward to working with you in the future. You are really going to enjoy the savings on your electric bill from the variable speed pump as well as not having to listen to a loud motor anymore! ~Brian
DWIGHT C.
12/2012
5.0
pool cleaners
 + -1 more
Brian does a terrific job. He is professional, thorough and punctual. He scheduled our cleanup and maintenance and also brought in Tile Savers. The service took three days, each day they arrived when they were supposed to and did the job quickly and professionally. When they were finished, they went over everything that was done and explained any issues or problems that were not expected. They cleaned up after themselves before they left and we were very impressed with the outcome. I highly recommend Brian when you are looking to have your pool serviced. We have had several poor experiences trying to get our pool fixed up and he really took care of us.
Description of Work: Drain and acid wash pool & spa. Clean filters, fill pool and balance chemicals. Fixed several nagging problems with the pool equipment. Brought in Tile Savers to clean up our tile.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from Deuce's Pool Service
Thank you so much for taking the time to write a review. I am glad you were happy with the results. I have been using Tile Savers (who is reviewed on AL) for almost a year and they are very easy to coordinate a tile bead blast with an acid wash and leave the pool tile looking great and everything cleaned up when they leave. Please feel free to contact us again if you should ever have any other issues with your pool. Enjoy! ~Brian
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service,
Wells and Pumps,
Landscaping,
Plumbing
FAQ
Deuce's Pool Service is currently rated 4.9 overall out of 5.
Sunday: 5:30 AM - 6:00 PM
Monday: 5:30 AM - 6:00 PM
Tuesday: 5:30 AM - 6:00 PM
Wednesday: 5:30 AM - 6:00 PM
Thursday: 5:30 AM - 6:00 PM
Friday: 5:30 AM - 6:00 PM
Saturday: 5:30 AM - 6:00 PM
Deuce's Pool Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Deuce's Pool Service offers free project estimates.
No, Deuce's Pool Service does not offer eco-friendly accreditations.
No, Deuce's Pool Service does not offer a senior discount.
Yes, Deuce's Pool Service offers emergency services.
No, Deuce's Pool Service does not offer warranties.
Deuce's Pool Service offers the following services: Pool Maintenance & Repair. Plumbing Repair & Re-Plumbing.