Tyco Fire & Safety ADT is very customer friendly as they are never rude and happily answer all of our questions about our alarm system. We have been using their service for a long time and have always been pleased with their service.
Description of Work: They monitor our alarm system in our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
05/2006
5.0
home security systems
 + -1 more
Tyco Fire & Safety ADT did a good job installing our system and clearly explained how to operate it to me. I've never had a problem with false alarms, although their response time is very good. They provide a good service with a professional and courteous staff.
Description of Work: They installed an alarm system in my home. They also monitor it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$31
SHELLEY F.
05/2006
5.0
home security systems
 + -1 more
Tyco Fire & Safety ADT makes us feel safe in our home as they do a good job monitoring our alarm system. The equipment operates properly as we have never had any problems with false alarms. The staff is very helpful and polite when answering our questions which is very nice.
Description of Work: They monitor our alarm system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
05/2006
5.0
home security systems
 + -1 more
Tyco Fire & Safety ADT is always happy to answer any questions or concerns that I may have. They provide me with regular maintenance check ups on the system. They only time I experienced a false alarm was when I was messing around and testing it.
Description of Work: They monitor my alarm system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
05/2006
5.0
home security systems
 + -1 more
Tyco Fire & Safety ADT did a wonderful job clearly explaining how to operate our alarm system and we haven't had problems with false alarms. Along with monitoring it, they also provide monthly check ups on our system. Their staff seems friendly which makes for a pleasant working situation.
Description of Work: They monitor our alarm system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
05/2006
5.0
home security systems
 + -1 more
Tyco Fire & Safety ADT explained how my alarm system works. They don't provide regular maintenance, however if something should happen, I would just call them and I'm sure they would come over and fix the problem. I have never experienced any false alarms and the system works properly. I am very satisfied.
Description of Work: They monitor my home alarm system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
05/2006
1.0
home security systems
 + -1 more
Tyco Fire & Safety ADT explained how my alarm system worked after they installed it. It did take them four hours to install the system and they do provide regular check ups. I did experience a time when my alarm went off for no reason for one and a half hours and no one showed up from ADT. Finally my boyfriend came and was able to shut it off. I plan to continue to use them until my two year contract expires, but when it is finished, I will not renew my contract.
Description of Work: They provide me with home monitoring services.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
$40
05/2006
5.0
home security systems
 + -1 more
Tyco Fire & Safety ADT is a very good service and we feel so much safer with them monitoring our home. We have actually been using them for quite a few years and we don't have anything to complain about. They have always been great.
Description of Work: They provide monitoring for our alarm service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
05/2006
5.0
home security systems
 + -1 more
Tyco Fire & Safety ADT has been doing a great job monitoring our home. They help me feel safe which is the most important thing. We have had some accidents where we have set the alarm off and they called right away to see if we needed assistance and they did send an officer by to check on us as well. We have had no technical problems with the system at all.
Description of Work: They monitor our alarm system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
05/2006
5.0
home security systems
 + -1 more
Tyco Fire & Safety ADT did a great job of installing our system. They explained and showed me exactly how to use the system. We have had no technical problems at all with their service. They are a good company. They respond quickly and call right away even when it is an accidental set off. They do charge me a monthly fee for their service.
Description of Work: They installed and monitor our alarm system in our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18
05/2006
5.0
home security systems
 + -1 more
Tyco Fire & Safety ADT is a great company. With ADT my wife and I feel secure in our home and haven't had any problems with false alarms. They took the time to explain everything in detail to us. They are very knowledgeable people who are very polite and kind. We also know that if we were to ever have any questions or concerns we can call them with no hassles and they would be more than polite to answer any questions we have.
Description of Work: They installed a security system and will do monthly checks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$33
05/2006
5.0
home security systems
 + -1 more
Tyco Fire & Safety ADT is a very good company. I feel very safe using them as the system works great. They did everything right when they installed it. The guy who came out and installed the system explained in great detail and also told us we can call anytime with questions or concerns.
Description of Work: They monitor our alarm system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
05/2006
4.0
home security systems
 + -1 more
Tyco Fire & Safety ADT is a good company. Their people are very helpful when we talk to them. The only thing I don't like is when the alarm goes off they take too long to call and make sure everything is okay. Other than that they are a great company. I will continue to use them.
Description of Work: They monitor our alarm system.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$40
05/2006
5.0
home security systems
 + -1 more
Tyco Fire & Safety ADT responds very quickly to any false alarms. They call and check out your code number which tells them that you're alright. They also do an alarm test every month to make sure our system is in order. We couldn't be more pleased with our security.
Description of Work: They provide monitoring for our alarm.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10
LINDA M.
05/2006
4.0
home security systems
 + -1 more
Tyco Fire & Safety ADT was very respectful while in my home and I have been happy with the work that they did during the installation. I have never had them out for a service call, but have been happy when I called and asked questions. I pay them for three months at a time.
Description of Work: They installed a security system in my home and I have them monitor the system.
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Service Categories
Home Security Systems
FAQ
Tyco Fire & Safety ADT is currently rated 4.6 overall out of 5.
No, Tyco Fire & Safety ADT does not offer free project estimates.
No, Tyco Fire & Safety ADT does not offer eco-friendly accreditations.
No, Tyco Fire & Safety ADT does not offer a senior discount.
No, Tyco Fire & Safety ADT does not offer emergency services.
No, Tyco Fire & Safety ADT does not offer warranties.
Tyco Fire & Safety ADT offers the following services: Alarms