The technician was on time and worked quickly. He provided good communication and was very clean and friendly.
Description of Work: Installed new water softener and removed old softener
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
David B.
09/2011
5.0
water softeners
+ -1 more
Very well. I would highly recomend them.
Description of Work: We are the owners of a 10 year old water treatment/softener system. We have added on a Kinitico reverse osmosis system and chlorine removal system as well, but the original water softener is in place and our previous servicing provider retired. For the price of the service call, Bobby Burns inspected our system, taught me how to use it and insured that the system was treating our water as it was supposed to (i.e. tested the water at three places). My wife and I both were very impressed with his customer service and expertise, and we have found someone who can service the unit when it breaks in the future. I originally called Kinitico, but they would only service a system if they had put it in. This left a poor taste in my mouth with them, but I continued to search and thankfully found this small company. I would recomend them for any job. Great kudos for Bobby Burns.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$78
Lex T.
07/2011
5.0
water softeners
+ -1 more
Bobby Burns, the owner, did a great job of communicating and provided exactly what I needed. My water softner container had cracked and the company that built it was out of business. I described what type of container and the size I needed and Bobby identified another source. He had it delivered to his shop the very next day. He didn't ask for a deposit and didn't pressure me for any other service--although he was willing to come to my house if requested. I went to his shop and picked up the part. While I was there, I asked him for some o-rings and a small gasket for my diverter valve. He had them in stock and threw them into the deal. I am impressed with his follow-through and attention to detail. This wasn't a high dollar sale but he treated me as if it were. He was responsive and knowledgeable. I recommend this company and Bobby without reservation.
Description of Work: Provided a replacement container for my salt and resin cylinder.
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Service Categories
Water Filtration and Softening
FAQ
Superior Water Systems is currently rated 5 overall out of 5.
No, Superior Water Systems does not offer free project estimates.
No, Superior Water Systems does not offer eco-friendly accreditations.
No, Superior Water Systems does not offer a senior discount.
No, Superior Water Systems does not offer emergency services.
No, Superior Water Systems does not offer warranties.
Superior Water Systems offers the following services: Residential & commercial water softeners & conditioners.