Description of Work: I scheduled a tune up for the two units at my rental property. The technician had a problem with his truck and had to push back the appointment 4 hours. He communicated well throughout and I was very pleased with his work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$98
Merrill T.
09/2015
1.0
electrician, heating & air conditioning/hvac
 + 0 more
unknown
Description of Work: I thought I was overcharged for the service provided. The invoice says both the condenser and capacitor were replaced. I don't think these parts are that expensive. The invoice does not detail the cost of these two parts. It took the technician 10 minutes to do this. I'm also assuming they needed to be replaced because he didn't explain anything. The invoice also states "charged unit 5 pounds for Freon." One pound was supposed to be free. The invoice does not explain what the cost of the Freon was. I felt very uncomfortable with all of this. I paid the technician the $585 and I felt it was way too much money because he didn't explain any of these costs. I watched him replace the parts, but I don't know how many of pounds of Freon he put in the unit or if he came up with an arbitrary number. This is the reason for my ratings. If he would have explained what the problem was and what the cost would be, I would have felt better about his service. If I am incorrect about the cost of this service please advise me and I will change the rating.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
$585
Response from All Around Heating & Cooling
I explain my services in detail. You received the free pound. The rest you have to pay for, it's not free. Your using r-22 and it's expensive since it's being phased out. Your idea of a logical response is to first rate me with an "F" and then ask questions?? I think there is no room here for a reasonable outcome it this is how you do things.u I don't know how to do things backwards. This can be irritating at times when I try to be as honest as possible and then I have someone like u give me an "F" because you don't understand.
Sandra K.
08/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Met all of my stringent requirements, and more. Great guy, too!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Greg J.
08/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: I had one unit not working, so decided to have both looked at, and the broken one fixed. They did a great job scheduling me asap, especially in the heat of Vegas the same day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Pacita N.
08/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James M.
08/2015
5.0
heating & air conditioning/hvac
 + -1 more
Excellent service
Description of Work: Maintenance on two AC units
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
YVONNE P.
07/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: He checked the a/c unit, charged it with freon and it needed 2 lbs, he didn't charge me extra. Very nice guy, the owner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Tracey K.
07/2015
5.0
heating & air conditioning/hvac
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$150
Melinda M.
07/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: I had screeching from my air conditioner, but it was still blowing cool air. The screech stopped, but I decided a tune up was needed. All Around Heating and Cooling had a coupon deal with excellent reviews. The reviews were why I chose them. Luis was prompt and professional at returning phone calls and arriving for the appointment. He did the tune up and found my refrigerant to be low. He gave me honest feedback about although my unit is old it is still working fine at the present time. I appreciated his honesty, professionalism, and the work done. I will definetly call him again for tune ups and further assessment or services of and for my heating and cooling units.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
En-Ming H.
07/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: I scheduled a Big Deal tune up for the following week, but my AC gave out that evening. I called Luis the next day to see if he could come sooner. He came right out and saw that I needed my unit replaced. I wish I had a little more time to research AC units, but Luis answered all my questions. He recommended an appropriate unit with a great warranty on parts and labor. More that I wanted to pay, but I don't think I have much to worry about for the next 10 years. He installed that afternoon with an assistant and disposed of the old unit. Great service: promptly returned all calls and e-mails, professional, trustworthy, and conscientious. Thanks Luis!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,300
Gregory P.
07/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Fixed my thermal control and had everything running in 20 minutes then tuned up the whole system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$144
ALEXIS R.
06/2015
3.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Luis came o n time. Put freon in. A week later when one of the units was making a clattering sound I called. He couldn't come until a week later which was unacceptable. Said I could call someone else, which I did. Would not use again.
Rating Category
Rating out of 5
quality
3.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0
$59
Response from All Around Heating & Cooling
I'm getting a "C" because ? At the time I couldn't make it out that's why I said it's ok if you can't wait and have to call someone else. Sometimes I get busy, I can only do so much. Would you give me an "A" if i said wait a week in the heat and I'll take care of it?
John F.
06/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: great
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Sofia R.
06/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: They were very quick to respond to my request and very polite, however, due to the high demand right now they were unable to schedule me in the near-term and recommended that I request a refund and find another company to provide service sooner.
Rating Category
Rating out of 5
Yes, I recommend this pro
AMNUEY S.
06/2015
5.0
heating & air conditioning/hvac
 + -1 more
Went well.
Description of Work: A/C Tune up and Freon added.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$88
steven D.
06/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: I bought a Big deal for $49 for an A/C Tune-Up with One Pound of Refrigerant.
Rating Category
Rating out of 5
Yes, I recommend this pro
Norm K.
06/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: heating and a/c
Rating Category
Rating out of 5
Yes, I recommend this pro
Peter N.
06/2015
5.0
heating & air conditioning/hvac
 + -1 more
They were super terrific
Description of Work: $29 for an A/C Service Call, Inspection and Diagnostic Check
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$29
Carol R.
05/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Can to residence, did overall check of A/C unit to prepare for summer use. The company was flexible and worked around MY work schedule. The service representative left a detailed list of the work which was performed. Would recommend this service and use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Dene K.
05/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Yearly check up. Best A/C guy I have ever had. They are experts
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$49
Howard J.
05/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Tune up and added refrigerant
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dana W.
05/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: serviced A/C, added Freon (paid for 1lb, serviced with 3lb - no extra charge)- excellent service, courteous, professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Carl T.
05/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Very professional, clean, sharp, quick, got it done, thank you and out of here to the next customer, impressed !
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Heating and Air Conditioning,
Plumbing,
Property Management,
Mold Testing & Remediation
FAQ
All Around Heating & Cooling is currently rated 4.7 overall out of 5.
Sunday: 7:00 AM - 10:00 PM
Monday: 7:00 AM - 10:00 PM
Tuesday: 7:00 AM - 10:00 PM
Wednesday: 7:00 AM - 10:00 PM
Thursday: 7:00 AM - 10:00 PM
Friday: 7:00 AM - 10:00 PM
Saturday: 7:00 AM - 10:00 PM
All Around Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, All Around Heating & Cooling offers free project estimates.
Yes, All Around Heating & Cooling offers eco-friendly accreditations.
Yes, All Around Heating & Cooling offers a 20% senior discount.
Yes, All Around Heating & Cooling offers emergency services.
Yes, All Around Heating & Cooling offers warranties.
All Around Heating & Cooling offers the following services: Installation and repair of all name brands!!! WILL BEAT ANY WRITTEN ESTIMATE!!! OWNER OPERATED, BBB Member