Description of Work: One of our air conditioners quit blowing cold air. Had a bad mother board, plus needed Freon in both units. Luis came on a saturday, and called to ask if he could come earlier than the appointment time. Very professional, very nice, very efficient.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Ruth M.
06/2017
5.0
heating & air conditioning/hvac
 + -1 more
Excellent.
Description of Work: Second time having them. Was having an issue with downstairs A/C. Luis is wonderful. Questions I had were answered. Good company to work with. Prompt response.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rick K.
06/2017
5.0
heating & air conditioning/hvac
 + -1 more
as expected.
Description of Work: diagnose and repair sudden a/c failure.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$840
Marilou P.
06/2017
5.0
heating & air conditioning/hvac
 + -1 more
Very well.
Description of Work: A/C tune up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Katherine S.
06/2017
5.0
heating & air conditioning/hvac
 + -1 more
I have no complaints.
Description of Work: Seasonal check up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
HITOSHI H.
06/2017
5.0
heating & air conditioning/hvac
 + -1 more
change moter ac upstairs
Description of Work: change morter
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
David G.
06/2017
5.0
heating & air conditioning/hvac
 + -1 more
Everything was great.
Description of Work: Luis was awesome, showed up within the one-hour window he gave me, did a quick tune-up on my A/C unit adding some freon, and was done in about 15 minutes. The filters inside my house have two access panels and I was replacing the filters through the hard-to-access one like an idiot, he showed me how to easily access them by removing the panel on the front of the unit instead. Will definitely use again, thanks Luis!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Kate S.
05/2017
5.0
heating & air conditioning/hvac
 + -1 more
On time and efficient
Description of Work: Air conditioning maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dave W.
04/2017
5.0
heating & air conditioning/hvac
 + -1 more
Fast and professional.
Description of Work: Add Freon to A/C unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Renee D.
04/2017
5.0
heating & air conditioning/hvac
 + -1 more
No work was done.
Description of Work: Wanted air conditioning tune up, but the Tech found a bigger issue. I appreciated his honesty and professionalism.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lisa S.
04/2012
5.0
heating & air conditioning/hvac
 + -1 more
Luis let me know ahead of time that he would be arriving at my house a little late, and did arrive 20 minutes late as he predicted. He was very friendly, was neat, clean, well groomed and very professional. He asked me to turn on my A/C for the inspection , then he immediately got to work, and climbed his ladder to service my A/C unit . A short while later, he came down off of the roof and came inside to discuss the A/C unit's condition. He asked me some questions about the age of the unit, and inspected some of the vents in the ceiling and the output of cool air. He spent time explaining to me that my unit would probably last until it was about 25-30 years old. He gave me a receipt, his card and told me about his referral incentive program. He did tell me that he did not clean my unit and that a cleaning service is separate from the tune up he did today. I think that this service should more properly be called : "Air Conditioning System Inspection" and not a tune up.
Description of Work: My air conditioner is a 12 year old, Bryant 5 ton using Puron Refrigerant and is a roof mounted model. Luis explained to me that he removed the access panel, attached gauges to the unit, and measured the freon level and that he looked the unit over and saw no visible signs of anything being wrong with it. The inspection took approximately 20 minutes, including the time setting up and taking down the ladder. (Note that over the time that we have owned our unit, we try to use a window mount swamp cooler to cool our house in the Spring and early Summer, and use the A/C unit to cool our house in the humid hot days of July, August and September.)
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$49
Cheryl P.
04/2012
5.0
plumbing
 + -1 more
It went great. He had to replace two capacitors. He is very professional and reliable. He has a great response time and is very prompt. He showed up early, but called a head of time to make sure that was okay.
Description of Work: He came out to service our air conditioning unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$265
Cheryl P.
04/2012
5.0
heating & air conditioning/hvac
 + -1 more
We got a special from them. He was very cordial and businesslike. He seems to be very knowledgeable. We are very happy with him and planning to use him again in the future.
Description of Work: We had to get a replacement part.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$265
Mark R.
04/2012
5.0
heating & air conditioning/hvac
 + -1 more
Luis was VERY open and honest regarding our systems and their longevity (each 15 years old). They were both in good shape and we could expect 5-10 more years out of them with annual checks. He detailed our options in the event they did fail and what the approximate costs would be for repair versus replacement. It was refreshing to have someone show up and not try to sell us new systems when our current ones are working fine. I'd recommend Luis to anyone looking for an honest assessment of their A/C or heating systems. We'll definitley have him back in the Fall to check our heating systems!
Description of Work: I signed up for the Angie's List Big Deal All Around Heating & Cooling Spring A/C Tune-Up. Luis came by and checked out both of our A/C systems. He described the process and did a thorough check of our systems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
philip P.
04/2012
5.0
heating & air conditioning/hvac
 + -1 more
It went great. Called Luis and he came over and let me watch what he did and explained everything to me. He was very personable and answered all my questions as well as gave me some great tips. I was very please with his work and I will use him again
Description of Work: I bought the special online for an AC tune up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Tory G.
04/2012
5.0
heating & air conditioning/hvac
 + -1 more
I called Luis on a Monday afternoon, he came out Tuesday morning to do a tune-up on my 2 AC units. He explained what he was doing, answered my questions, let me feel the pipes and look at the gauges so I understood what levels my freon should be at. He was efficient and knowledgeable and did the job quickly but thoroughly. I was pleased with the service.
Description of Work: Luis performed a tune-up on my 2 AC units.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Ruth R.
04/2012
1.0
heating & air conditioning/hvac
 + -1 more
I really hate writing a bad review, but I am hoping that by writing this I will be helping others. We called to have him come out and put some freon in our A/C unit. We believe we have a very slow leak and at the start of the summer we have 3 pounds of freon put in. We have used another Angies List company in the past - but they couldn't come out right away so we thought we would try this company (because of the Angies List Coupon). We were told that he would be out there between 3 and 4 PM . He finally arrived at 6:10Pm. This is one of our rental units and our tenants were not happy having waited in the heat for 3 hours. He told me that I needed to pay $390.00 to get it working again and put freon in. I only wanted to use the coupon with the $49.00 special for 2 pounds of freon and I'd pay $65 for one extra pound. He told me that "I needed 5 to 8 pounds of freon" He also told me that "my unit takes a total of 20 pounds of freon. This sounded ridiculous to me so I told him to just put in the 2 free pounds of freon (per the coupon) and then add 1 extra pound that I would pay for ($65) He then told me that "the 3 pounds wouldn't work, the motor could burn up, I'd be wasting my money, the unit would still be 5 pounds short, etc" Upon further questioning he admitted to me that he 'put's in an extra 2 pounds of freon to top it off . I called my husband ( a licensed plumbing contractor) and he said that our unit only takes a maximum of 10 pounds if it were empty. I called him back and told him that I would not have him do anything. 5 minutes later our usual A/C company (Sun Country) called us and came right over. They looked at the unit and got it working right away. I asked him how much freon in total does our unit take and he said 8 - 10 pounds maximum. He said he would be back in a day to see if it is working okay and might have to put in 3 pounds of freon. He charged me nothing.
Description of Work: We did not allow him to perform any service to our A/C unit. He checked out the unit and based on what he told me I knew that he did not know what he was talking about and was just trying to pad his bill and get additional money.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
Response from All Around Heating & Cooling
I was late, it's getting hot and people are calling and I try to accommodate, I apologize, you were obviously upset but you don't have to stretch the truth.
William T.
03/2012
5.0
heating & air conditioning/hvac
 + -1 more
Professional, knowledgable and great advice. Mr. Jones gave me a more than fair estimate, performed services at high quality and was more than accomodating. I usually dont trust the advise of services individuals because they are always trying to sell you something, but Mr. Jones wasstraight to the point. He told me what I needed and my options. Why each option was good or bad. And the rest was history. I will definitely use this company again and again...
Description of Work: It was one of those days in March in Las Vegas where the house starts to get a little warm but not quite. Well it was warm enough for me and I decided to turn the AC on. I had the unit on for a bit and noticed the temperature did not change. Well, I waited a little longer and the thermostat was getting warmer. I knew there had to be something wrong with the unit. I called Mr. Jones and he was lightning fast. He arrived and within minutes knew the issue. He gave me a quote and said it was my fan motor. I told him that i would get back with him because i wanted to receive other quotes. I received two other quotes from other companies and Mr. Jones was more affordable. I called Mr. Jones back and within a few hours, he returned and performed services. He checked and verified the system. I've never dealt with a company so professional and kind. It was refreshing to see that there are still companies out their that perform quality services at reasonable prices.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$490
Chanchai W.
03/2012
5.0
heating & air conditioning/hvac
 + -1 more
I called Luis because he was recommended to me from my friend who is a Angie's List customer. I called him and he showed up on time. I also found out that he works for himself and he does all the work, not like the other guys who send an employee. I like dealing with the owner, you always get better service in my opinion. He found that the main line was too old to repair, my house is 35 years old and he beat everyone elses estimate by so much I decided to sign up to angies list and leave a comment, thanks Luis.
Description of Work: replaced underground main line to the house.
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Service Categories
Heating and Air Conditioning,
Plumbing,
Property Management,
Mold Testing & Remediation
FAQ
All Around Heating & Cooling is currently rated 4.7 overall out of 5.
Sunday: 7:00 AM - 10:00 PM
Monday: 7:00 AM - 10:00 PM
Tuesday: 7:00 AM - 10:00 PM
Wednesday: 7:00 AM - 10:00 PM
Thursday: 7:00 AM - 10:00 PM
Friday: 7:00 AM - 10:00 PM
Saturday: 7:00 AM - 10:00 PM
All Around Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, All Around Heating & Cooling offers free project estimates.
Yes, All Around Heating & Cooling offers eco-friendly accreditations.
Yes, All Around Heating & Cooling offers a 20% senior discount.
Yes, All Around Heating & Cooling offers emergency services.
Yes, All Around Heating & Cooling offers warranties.
All Around Heating & Cooling offers the following services: Installation and repair of all name brands!!! WILL BEAT ANY WRITTEN ESTIMATE!!! OWNER OPERATED, BBB Member