They did great. I will continue to utilize Louis and All Around Heating & Cooling for all of my future HVAC needs. They are very friendly and knowledgeable and their customer service is great. I recommend them without reservation to anyone else.
Description of Work: Last year I had them out to replace two motors for me in my residential air conditioner units, and they were able to also show me exactly what was wrong. He did show me that the capacitors would go out in time, and that it didn't need to be replaced at that time. My air conditioner went out Saturday night and I didn't realize it until Sunday. I'm a senior citizen, and as such am very sensitive to the heat. I called and left a voicemail on Sunday, and Louis called first thing on Monday morning and was able to squeeze me in for service today. The capacitor that was pointed out to me last year went out almost exactly as was predicted. Due to this, they replaced the broken capacitor as well as replaced the capacitor in the other unit as a preventative measure per my request. They also added Freon for me, and did other service to make sure that my units would be good from here out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
adam C.
07/2017
5.0
heating & air conditioning/hvac
 + -1 more
Did for both AC units. Added freon to 1 unit. The other unit OK.
Description of Work: AC tuneup and add freon.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mark J.
07/2017
5.0
heating & air conditioning/hvac
 + -1 more
Went well, Luis was prompt and got the job done.
Description of Work: AC check to confirm good operation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Katherine S.
07/2017
5.0
heating & air conditioning/hvac
 + -1 more
Just fine. Luis was punctual, friendly, informative, clear and generous--added more coolant than the deal required.
Description of Work: Annual check-up/tune-up for two AC units at $59 per unit.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Debra T.
06/2017
5.0
heating & air conditioning/hvac
 + -1 more
Luis was very knowledgeable and professional.
Description of Work: Service 3 air conditioners and replace fan motor on 1 unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Sigmund P.
06/2017
5.0
heating & air conditioning/hvac
 + -1 more
Great, they were fast and didn't charge me any more then I pad
Description of Work: Just a tune-up on Air Conditioner & Heater, he dosent
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Vern J.
06/2017
5.0
heating & air conditioning/hvac
 + -1 more
Excellent work. He got here the same day we called, did the work right and didn't overcharge. Would recommend Louis Jones and All Around Heating & Cooling to anyone
Description of Work: Replace broken AC fan & motor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
anthony S.
06/2017
5.0
heating & air conditioning/hvac
 + -1 more
Luis contacted me the next day to set up and appointment. On the day of the job he called to confirm the time and arrived right on time. He did the tune up added refrigerant replaced a part that need replacement and was done in 40 minutes. Very positive experience.
Description of Work: Bought the AC tune up package.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$295
jack P.
06/2017
5.0
heating & air conditioning/hvac
 + -1 more
The contractor came in 2 hours, and explained what happened and it was fixed within 30 min. very professional and did a go job.
Description of Work: The motor on my AC went out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Stephen L.
06/2017
5.0
heating & air conditioning/hvac
 + -1 more
Luis put in 2 lbs of refrigerant which was double the amount agreed upon without an extra charge.
Description of Work: A/C tune up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Vern J.
06/2017
5.0
heating & air conditioning/hvac
 + -1 more
Louis Jones gave me a realistic timeframe of when he would show up, and called later to let me know that he was on his way. He told me that the noise was from the motor, but that it could last an indefinite period, if I could put up with the noise - but it would need to be replaced to eliminate the noise. I chose to live with it awhile and see what happens. He came when he said he would, gave honest service and did not even charge for the service call! He was totally honest and professional and I will definitely call him back to replace the motor when it goes out for good. I recommend him highly!
Description of Work: My AC unit was making a strange noise.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Erin K.
06/2017
1.0
heating & air conditioning/hvac
 + -1 more
He showed up on time but was so much in a hurry. I had to ask him several times to please slow down so I could understand what my unit needed. He stated it was low on freon (?) and would prob need 3-4 pounds of air at $70 a pound because the pressure was just a bit low. After to agreeing to 3 pounds it still was not close to the pressure it needed. He never showed me anything like a gauge he just went on roof came back down 3 minutes later and said it still was low. Nothing has changed in my air conditioner. It still is not cold but I didn't feel comfortable being pressured to make a 2 second decision after paying the $200 and still didn't make a difference I the pressure. I just asked him to leave. Be careful. I've had other AC guys take time, explain and show proof they actually did something. I wouldn't be surprised if he didn't even add the 3 pounds of freon. I will never use him again based not only on his shadiness but his disposition.
Description of Work: I bought a tune up and when tech/owner showed up he said my unit was too old to do a tune up. Nothing about that was stated in the beginning
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$200
Response from All Around Heating & Cooling
Hmmm your leaving some information out. First, I explained everything more than once, once to the wife then to the husband. She came outside but because he never left the couch to come outside, he didn't see the gauges, watching tv. Second, you couldn't decide if you wanted to fill the unit all the way or partial. I explained you have to fill the unit completely or else you will not notice much of a difference. But you were set on 3 lbs because that's all you wanted to spend. Third, the unit is over 30 years old and I also explained you should NOT spend the money and instead buy a new one. Shadiness? ALL MY CUSTOMERS ARE ASKED BY ME TO WATCH. Sorry but not my fault you didn't want to get up from the couch and climb the ladder.
Beth G.
06/2017
5.0
heating & air conditioning/hvac
 + -1 more
Very good once we were able to get on the same schedule
Description of Work: Check up on my a/c unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Dana H.
06/2017
5.0
heating & air conditioning/hvac
 + -1 more
Wonderful. Several years ago I hired Mr. Jones to do some work on my a/c after another contractor quoted me $14,000 to repair the unit. Mr. Jones came in for a second opinion and possible repair. He examined the unit and told me that I was being scammed. No charge. Over time, I lost his card, but I never forgot how honest he was. I was absolutely delighted today when I realized that I had selected his company. I won't lose this phone number again. He's efficient, direct, polite, professional, and scrupulously honest. He explained what was happening with my a/c unit, how much refrigerant my unit needed last year versus this year, and made recommendations that were fiscally sound. I will definitely be calling him next time I need any repairs. Angie's List doesn't have an A+, but he deserves one.
Description of Work: Yearly A/C check
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elle G.
06/2017
5.0
heating & air conditioning/hvac
 + -1 more
Luis was prompt and knowledgeable and went right to work correcting the problem. He kept us informed about what he was doing. We were pleased and will hire him again and we will recommend him to others.
Description of Work: Service of central air conditioning unit. Was not cooling properly and was making excessive noises.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Laura B.
06/2017
5.0
heating & air conditioning/hvac
 + -1 more
VERY satisfied.... he reviewed my unit with professional comments on its current condition and on the way my AC was installed 2 years ago (by another company).........I am impressed.. No cheap sales pitches....
Description of Work: Just an annual AC checkup
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
MARGARET G.
06/2017
5.0
heating & air conditioning/hvac
 + -1 more
Great, no issues--I would use them again.
Description of Work: Cleaned A/C unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John N.
06/2017
5.0
heating & air conditioning/hvac
 + -1 more
Called Luis Sunday night and he said he could be out the next morning between 10-12am. Wound up calling Monday morning because he was running ahead of schedule and asked if he could come earlier! Very professional and courteous. He actually explained all the issues and their cost prior to performing any work. We needed a new control unit circuit card because a major relay on it had failed. Great work and I would definitely use him again and recommend to friends and family.
Description of Work: We came home Sunday evening from being out of town for a week to find that our upstairs AC unit wasn't working. It was 85 degrees and climbing in our bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$725
Jerry G.
06/2017
5.0
heating & air conditioning/hvac
 + -1 more
LikeI said he was a real pro and on time and gave a great deal.
Description of Work: Checked my A/C unit and add more than he was supposed to at no additional charge. Luis is a great guy to deal with. Called first and was very prompt. Very friendly and is a good worker . Gave me some good advice. Of course I stayed with him to see what he was doing. If you are not interested in watching pros do the job and asking questions then you should just be a renter. Be a responsible owner and show you care. A little care and kindness goes a long way........and that is anything in this world.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Peggy K.
06/2017
5.0
heating & air conditioning/hvac
 + -1 more
Very nice and came out when I had time and on time. Thank you
Description of Work: Check air conditioner and added some freon.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Michael A.
05/2017
5.0
heating & air conditioning/hvac
 + -1 more
EXCELLENT! I could not be more satisfied with the work. Luis called the morning of service to let me know when he would arrive. He was very punctual, and I appreciated that. He went straight to work and charged the units and did an inspection. He was very honest, professional and very straight with me. You don't find this level of service often. I give Louis and his company my highest endorsement and will certainly call them in the future.
Description of Work: Annual Tune-up and service for 2 home a/c units.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ROLAND JAYSON P.
05/2017
5.0
heating & air conditioning/hvac, remodeling, water heater repair
 + 1 more
Great service. Reliable, honest and efficient.
Description of Work: A/C, Water Heater and House Remodelling
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
John S.
05/2017
5.0
heating & air conditioning/hvac
 + -1 more
It went well he explained everything and the importance of changing filters out on a regular basis.
Description of Work: A/C tune up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Molly K.
05/2017
5.0
heating & air conditioning/hvac
 + -1 more
Luis was punctual and knowledgeable.
Description of Work: Simple A/C tune up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Judith G.
05/2017
5.0
heating & air conditioning/hvac
 + -1 more
All Around Heating and Cooling is the only company I trust to keep my heating and cooling systems working properly. I've been burned in the past by other companies who want to make repairs that are not necessary.
Description of Work: I had the yearly check for my air conditioning unit.
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Service Categories
Heating and Air Conditioning,
Plumbing,
Property Management,
Mold Testing & Remediation
FAQ
All Around Heating & Cooling is currently rated 4.7 overall out of 5.
Sunday: 7:00 AM - 10:00 PM
Monday: 7:00 AM - 10:00 PM
Tuesday: 7:00 AM - 10:00 PM
Wednesday: 7:00 AM - 10:00 PM
Thursday: 7:00 AM - 10:00 PM
Friday: 7:00 AM - 10:00 PM
Saturday: 7:00 AM - 10:00 PM
All Around Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, All Around Heating & Cooling offers free project estimates.
Yes, All Around Heating & Cooling offers eco-friendly accreditations.
Yes, All Around Heating & Cooling offers a 20% senior discount.
Yes, All Around Heating & Cooling offers emergency services.
Yes, All Around Heating & Cooling offers warranties.
All Around Heating & Cooling offers the following services: Installation and repair of all name brands!!! WILL BEAT ANY WRITTEN ESTIMATE!!! OWNER OPERATED, BBB Member