All Out Patio Solutions, LLC

I met with Mike Thompson to add a sunroom to my Dental Office. Gave them a deposit of ~$8K. Numerous delays and back and forth between their team and The City of Sparks. Called the City of Sparks and they stated the requested alterations to the design were being ignored by All Out Patio Solutions. One year in delays and then it turned out that the design was not feasible due to city code restrictions. If they would have done their homework prior to presenting me with the plan then much wasted time and money would have been saved. Mike refuses to refund any of my deposit nor will he present me with a digital copy of the architectural sunroom plans for which I paid. I will be filing a complaint with the contractor's board. Never expect a straight answer from Mike. He will placate you at every turn. Very dishonest person at the head of this company.

2 post support holes were not leveled off at completion. Awning cover was not cut evenly and not able to install gutter guards. Workers left their food garbage (water bottles, food wrappers,etc) about the yard. I was told the work would take 4 days and it was 2 weeks. Did not see or hear from the contractor after signing the contract; communicated through the workers.

It took awhile but they finished and I am quite happy with the job.

Any help will be appreciated. All Out Solutions (Mike the owner) (Adam, employee + one)came to my home to put up a patio cover. Adam and another employee broke an irrigation pipe, buried it and didnâ  t say a word until water was found under my home, not once but twice. The two workers were so sloppy with their work they ended up putting chips in my patio concrete I had put in last year. This is pity, but I going to mention anyway. I had a fluorescent green hose, thatâ  s black now due to the negligence and disrespect for my property. Iâ  ve read multiple similar situations about this company, so my advice to you, donâ  t use this company. Mike is the worse communicator and Adam has no respect for others. I was stupid enough to tips these guys. This company is calling my bluff. Iâ  m a woman alone in this situation, and they know that. I relied and trusted this company, only to get verbally torn up by the investigator and Adam. The company is deny any wrong. The investigator knew about the break before he looked at the issues. He kept saying it wasnâ  t the companyâ  s fault. So, that tells me that Nevada County Contractors Board was talking to Mike and Adam before showing up to my house. Also, the meeting with the investigator was mandatory, guess who didnâ  t show up, he was in Vegas, Mike, the owner. Anyway, my case isnâ  t a million dollar case, thats the problem, Iâ  m getting turned away right and left. Iâ  ve reached out to multiple places, law library, legal services, etc. and no one is interested. If you have any recommendations please pass them my way. I have pictures, emails, and two companies backing me. Thank you for reading.

I'm extremely satisfied & happy with the overall work and product quality of my new patio cover. The weather delayed installation a bit but once it cleared installation began quickly. These guys were professional, efficient and did an excellent job.

I suggest you get everything In writing and do not pay till the jobs done! We did not get what we were told! And the owner did not care or try to resolve the issues.

Two confused visits. Still no show with product and install.

Great and fast service!

Mike & his crew were great. Very pleased with the project. Would definetly recommend them.

Very professional, quality work and communicative about progress.

They promised a great product and delivered despite the delays in getting material from manufacturer in a timely manner

Very easy to work with.

This company and their crew were wonderful to work with. Job was finished on time, quality was great. Work crew was very pleasant. The ONLY hitch we had was one of our posts was cemented in closer on one side of our patio than the other. Still looks great! Would recommend this company and their crew 100%

They had delays in starting from promised date, but this industry is in high demand. I found them to be careful, meticulous and very quality oriented. They took care of permits and were WELL below the favored patio cover leader. I am very pleased and would recommend them to anyone,

Love my patio cover.

The job took longer than I thought it would

Mike Thompson was straight forward with the product and service. Very pleased with finished work.

Mike and Elias were great to work with..Mike worked out a great deal for us and Elias and his partner put up a magnificent patio cover..we are very happy with the over all process..

Very responsive and attention to detail.

friendly and professsional

In Dec 2016, I signed the contract to install the awning and pavers for the new house that we purchased. I paid them 50% of the project. The salesman, Carl, told us that it will take 4 to 6 weeks to complete. In January, I called the salesman and he referred me to the project manager, Mike, he told me to not worry and the awning will be completed soon. In May, they started installing the awning. I told them that, if they will not complete the projects by 5/10/17, I will hire someone to do the pavers and will deduct the price of the pavers from the balance owing. Mike agreed, however, he complained that the project was delayed because I halted the project to accommodate the electrical people. The electrical people only took them a half-day to install power outlets in the backyard. Long story short, the awning was not completed until recently and I have not received the final approval papers from the City of Reno building department. Today, I received an email from Mike telling me he will take actions if i didn't pay him today. I told him that the balance will be paid when the final approval papers are presented to me. I recommend to not have business with this company, they are not reliable.

good service

Extremely unhappy with process that began with 2 of the 3 post holes being dug in the wrong place in our concrete patio, weeks of being passed back and forth between the salesman and designer, then once installed we find out from the building inspector the rafters do not meet the span requirements and a structural engineer will need to be called in to the project. All this for $14,500; Only to find out from the contractors board the company has a License Monetary Limit of $10,000. Buyer beware. Lisa W.

We hired all out Patio on your & and salesman's pitch. We gave 1/2 down as we just missed the deadline to submit plans to our HOA. We have now waited another month for plans and have not received them yet. I texted, and got a vague response from engineering, then a follow up text from sales rep that just asked if our needs had been met. I said no and was worried about meeting the deadline No further contact and a missed deadline and no plans. Poor company to recommend .