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All Out Patio Solutions, LLC
Alarm or Security System Service, Metal Awning or Patio Cover Installation and Replacement, Commercial Alarm or Security System Monitoring,
About us
All Out Patio Solutions specializes in high quality patio covers. With over 10 years of experience, we pride ourselves on our attention to detail and our expertise. It is our mission to provide excellent workmanship from start to completion of every project. Call us today for all of your patio cover needs.
Business highlights
Se habla espanol
20 years of experience
Services we offer
Gutter Install and Repair, Patio Covers and Awnings, Residential and Commercial, Struxure, Sun Rooms
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.525 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 48% | ||
| 20% | ||
| 4% | ||
| 0% | ||
| 28% |
Filter reviews by service
Showing 1-25 of 25 reviews
Tom B.
Apr 2024
I met with Mike Thompson to add a sunroom to my Dental Office. Gave them a deposit of ~$8K. Numerous delays and back and forth between their team and The City of Sparks. Called the City of Sparks and they stated the requested alterations to the design were being ignored by All Out Patio Solutions. One year in delays and then it turned out that the design was not feasible due to city code restrictions. If they would have done their homework prior to presenting me with the plan then much wasted time and money would have been saved. Mike refuses to refund any of my deposit nor will he present me with a digital copy of the architectural sunroom plans for which I paid. I will be filing a complaint with the contractor's board. Never expect a straight answer from Mike. He will placate you at every turn. Very dishonest person at the head of this company.
Response from All Out Patio Solutions, LLC
"This project was a commercial project that the City of Sparks had many revisions to. An engineering revision can take months to get. The project would have eventually been approved. We submitted revisions as we received them. The revision for fire resistance testing for the aluminum panels took 8 months. We spent thousands for engineering. We also had electrical design, heating and cooling, many trips to the site. It is not uncommon to take up to a year to get approval for a sunroom if it is a conditioned space especially for a commercial property."
Stephen G.
Mar 2024
Metal Awning or Patio Cover Installation and Replacement
2 post support holes were not leveled off at completion. Awning cover was not cut evenly and not able to install gutter guards. Workers left their food garbage (water bottles, food wrappers,etc) about the yard. I was told the work would take 4 days and it was 2 weeks. Did not see or hear from the contractor after signing the contract; communicated through the workers.
Response from All Out Patio Solutions, LLC
"Talked to customer when we got final payment and nothing was mentioned for any of this. This crew has since been let go as we have investigated the trash and not cleaning up at job sites. Time frame was from a missing beam that had to be reordered."
John D.
Mar 2024
Metal Awning or Patio Cover Installation and Replacement
It took awhile but they finished and I am quite happy with the job.
Christine P.
Mar 2024
Any help will be appreciated. All Out Solutions (Mike the owner) (Adam, employee + one)came to my home to put up a patio cover. Adam and another employee broke an irrigation pipe, buried it and didnâ  t say a word until water was found under my home, not once but twice. The two workers were so sloppy with their work they ended up putting chips in my patio concrete I had put in last year. This is pity, but I going to mention anyway. I had a fluorescent green hose, thatâ  s black now due to the negligence and disrespect for my property. Iâ  ve read multiple similar situations about this company, so my advice to you, donâ  t use this company. Mike is the worse communicator and Adam has no respect for others. I was stupid enough to tips these guys. This company is calling my bluff. Iâ  m a woman alone in this situation, and they know that. I relied and trusted this company, only to get verbally torn up by the investigator and Adam. The company is deny any wrong. The investigator knew about the break before he looked at the issues. He kept saying it wasnâ  t the companyâ  s fault. So, that tells me that Nevada County Contractors Board was talking to Mike and Adam before showing up to my house. Also, the meeting with the investigator was mandatory, guess who didnâ  t show up, he was in Vegas, Mike, the owner. Anyway, my case isnâ  t a million dollar case, thats the problem, Iâ  m getting turned away right and left. Iâ  ve reached out to multiple places, law library, legal services, etc. and no one is interested. If you have any recommendations please pass them my way. I have pictures, emails, and two companies backing me. Thank you for reading.
Response from All Out Patio Solutions, LLC
"We were proven by the Nevada State Contractors Board that we did not break any water lines. This lady trying to get us to pay for damage that we had nothing to do with. The Contractors Board even showed her where her leak came from. She also claimed we damaged concrete all the way around her house, which was proven wrong by Contractors Board. She gave a $200 tip to our crew for the great job they did. She also has not even paid for the cover which we will be going to court for. She is getting turned away right and left as her claim is frivolous and every lawyer knows it. She is just doing everything she can to not pay for the patio cover that we installed."
Marie T.
Mar 2023
Metal Awning or Patio Cover Installation and Replacement
I'm extremely satisfied & happy with the overall work and product quality of my new patio cover. The weather delayed installation a bit but once it cleared installation began quickly. These guys were professional, efficient and did an excellent job.
Velda T.
Oct 2022
Metal Awning or Patio Cover Installation and Replacement
I suggest you get everything In writing and do not pay till the jobs done! We did not get what we were told! And the owner did not care or try to resolve the issues.
Response from All Out Patio Solutions, LLC
"Customer was mad that after patio cover was built she could not remove center post which would have made the cover not structurally sound, and would not have been approved by building department."
Manny M.
Jun 2022
Metal Awning or Patio Cover Installation and Replacement
Two confused visits. Still no show with product and install.
Crysti M.
Nov 2021
Metal Awning or Patio Cover Installation and Replacement
Great and fast service!
Page P.
Feb 2021
Metal Awning or Patio Cover Installation and Replacement
Mike & his crew were great. Very pleased with the project. Would definetly recommend them.
Alex R.
Jan 2021
Metal Awning or Patio Cover Installation and Replacement
Very professional, quality work and communicative about progress.
Chuck B.
Jan 2021
Metal Awning or Patio Cover Installation and Replacement
They promised a great product and delivered despite the delays in getting material from manufacturer in a timely manner
JOHN R.
May 2020
Metal Awning or Patio Cover Installation and Replacement
Very easy to work with.
Tracey R.
Feb 2020
Metal Awning or Patio Cover Installation and Replacement
This company and their crew were wonderful to work with. Job was finished on time, quality was great. Work crew was very pleasant. The ONLY hitch we had was one of our posts was cemented in closer on one side of our patio than the other. Still looks great! Would recommend this company and their crew 100%
C W.
Feb 2020
Metal Awning or Patio Cover Installation and Replacement
They had delays in starting from promised date, but this industry is in high demand. I found them to be careful, meticulous and very quality oriented. They took care of permits and were WELL below the favored patio cover leader. I am very pleased and would recommend them to anyone,
Carolyn L.
Jan 2020
Metal Awning or Patio Cover Installation and Replacement
Love my patio cover.
Margaret D.
Oct 2019
Metal Awning or Patio Cover Installation and Replacement
The job took longer than I thought it would
Frank B.
Sep 2019
Metal Awning or Patio Cover Installation and Replacement
Mike Thompson was straight forward with the product and service. Very pleased with finished work.
Melissa D.
Aug 2019
Metal Awning or Patio Cover Installation and Replacement
Greg M.
Mar 2019
Metal Awning or Patio Cover Installation and Replacement
Mike and Elias were great to work with..Mike worked out a great deal for us and Elias and his partner put up a magnificent patio cover..we are very happy with the over all process..
Ron B.
Feb 2019
Metal Awning or Patio Cover Installation and Replacement
Very responsive and attention to detail.
Cristina Y.
Apr 2018
Metal Awning or Patio Cover Installation and Replacement
friendly and professsional
Rosalina D.
Jul 2017
In Dec 2016, I signed the contract to install the awning and pavers for the new house that we purchased. I paid them 50% of the project. The salesman, Carl, told us that it will take 4 to 6 weeks to complete. In January, I called the salesman and he referred me to the project manager, Mike, he told me to not worry and the awning will be completed soon. In May, they started installing the awning. I told them that, if they will not complete the projects by 5/10/17, I will hire someone to do the pavers and will deduct the price of the pavers from the balance owing. Mike agreed, however, he complained that the project was delayed because I halted the project to accommodate the electrical people. The electrical people only took them a half-day to install power outlets in the backyard. Long story short, the awning was not completed until recently and I have not received the final approval papers from the City of Reno building department. Today, I received an email from Mike telling me he will take actions if i didn't pay him today. I told him that the balance will be paid when the final approval papers are presented to me. I recommend to not have business with this company, they are not reliable.
Response from All Out Patio Solutions, LLC
"First of all the patio cover was bought through a third party who is not part of our company who then contracted with our company to build a patio cover. We had to wait for months for the deep snow in the yard and deep mud. When we were finally able to proceed work was stopped due to electrical that need to be run which took a few more weeks. Customer could not wait to reschedule the landscaping so she used an unlicensed contractor to do the landscaping. When we were finally able to proceed on the patio cover the gates were locked and the materials were locked in the garage. It took another couple of weeks making multiple trips to get our materials to finish the patio cover. The patio cover has been completed and had final inspection in May, but we still have not received payment."
Nick G.
May 2017
Metal Awning or Patio Cover Installation and Replacement
good service
Lisa W.
Apr 2017
Metal Awning or Patio Cover Installation and Replacement
Extremely unhappy with process that began with 2 of the 3 post holes being dug in the wrong place in our concrete patio, weeks of being passed back and forth between the salesman and designer, then once installed we find out from the building inspector the rafters do not meet the span requirements and a structural engineer will need to be called in to the project. All this for $14,500; Only to find out from the contractors board the company has a License Monetary Limit of $10,000. Buyer beware. Lisa W.
John M.
Apr 2017
Metal Awning or Patio Cover Installation and Replacement
We hired all out Patio on your & and salesman's pitch. We gave 1/2 down as we just missed the deadline to submit plans to our HOA. We have now waited another month for plans and have not received them yet. I texted, and got a vague response from engineering, then a follow up text from sales rep that just asked if our needs had been met. I said no and was worried about meeting the deadline No further contact and a missed deadline and no plans. Poor company to recommend .
Licensing
Licensed*
Trade License Number
0082835
Trade License Locale
NV
Trade License Expiration
10/31/2025
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
All Out Patio Solutions, LLC is currently rated 3.5 overall out of 5.
Monday: 7:00 AM - 4:00 PM
Tuesday: 7:00 AM - 4:00 PM
Wednesday: 7:00 AM - 4:00 PM
Thursday: 7:00 AM - 4:00 PM
Friday: 7:00 AM - 4:00 PM
Saturday: Open All Day
Sunday: Open All Day
All Out Patio Solutions, LLC accepts the following forms of payment: CreditCard
Yes, All Out Patio Solutions, LLC offers free project estimates.
No, All Out Patio Solutions, LLC does not offer eco-friendly accreditations.
No, All Out Patio Solutions, LLC does not offer a senior discount.
No, All Out Patio Solutions, LLC does not offer emergency services.
Yes, All Out Patio Solutions, LLC offers warranties.