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Rettinger Fireplace Systems Inc

Fireplaces, Gas Logs, Marble and Granite,

About us

Located in Voorhees, New Jersey, Rettinger Fireplace Systems is a family owned and operated retail/wholesale hearth shop offering a complete line of wood, gas and pellet burning fireplaces, stoves, and inserts. We build our own custom mantles and surrounds. Family owned & operated. Financing available. Cost is determined by the job. Additional phone - (856) 783-5501. Additional fax - (856) 753-5353.

Business highlights

30 years of trusted experience

Services we offer

Wood, Gas, & Pellet Burning Fireplaces.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.738 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
0%
3
5%
2
5%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 26-38 of 38 reviews

James G.
12/2019
1.0
fireplaces
  + -1 more
No one contacted me.
Description of Work: Gas fireplace repair.
Rating CategoryRating out of 5

Russell G.
04/2016
5.0
fireplaces
  + -1 more
unknown
Description of Work: Repair gas fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

E. L.
04/2016
5.0
fireplaces
  + -1 more
unknown
Description of Work: Cleaned gas fireplace and replaced remote

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

John B.
04/2016
5.0
fireplaces
  + -1 more
unknown
Description of Work: Serviced, repaired (replaced worn control mechanism), cleaned gas fireplace. Fireplace works better than ever ...

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Laurie W.
10/2015
5.0
fireplaces, gas logs
  + 0 more
unknown
Description of Work: I called to get some information and spoke with a sales person that gave me all the info I required and directions to their showroom. When I arrived I was greeted right away and shown to the models of gas logs that would work for me. I decided on the ones that I wanted and the work was scheduled. The installer showed up as scheduled and my new logs were in place, and the old ones removed, in very short order. I would highly recommend Rettinger for anyone looking to upgrade or replace their existing fireplace logs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Nathan S.
10/2015
5.0
fireplaces
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Frank & Marge D.
06/2015
5.0
fireplaces, gas logs
  + 0 more
unknown
Description of Work: They constructed and installed a gas fireplace, made connection to gas and electric to the unit and tested it, also showed use how to operate it. We used our own electrican and plumber for gas and electric connections to unit at additional cost (approx. $600.).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,900

Pamela H.
06/2015
5.0
fireplaces
  + -1 more
unknown
Description of Work: Cleaned fireplace, tightened valve, vented gas log, parts and repaired a couple of leaks. They were awesome. It started with owners son Dan Jr excellent service on the phone. He was able to schedule appointment right away. Jason and Craig continued the excellent service once they arrived at our home. They were 2 great guys who really seem to enjoy what they do. They were very knowledgeable about fireplaces. They were respectful of our home from taking their shoes off when they entered to making sure they didn't get any mess on our carpet. I would recommend them to anyone. Job well done with exceptional customer service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198

Patrick H.
06/2015
5.0
fireplaces, gas logs
  + 0 more
unknown
Description of Work: I had my wood-burning fireplace converted to gas and turned to Rettinger Fireplace Systems to prepare the inside of my firebox for the conversion, as well as install a new vented gas burner that came decorated with fire glass and river rocks. The burner also included a variable flame height remote control. I also had my fireplace refreshed/refaced with new doors and louvers that was provided by Rettinger Fireplace Systems. | |I had an amazing experience with Rettinger that was highlighted by great communication, a bevy of options, and terrific on-site service. | |I would recommend them to anyone looking to have any kind of work done on their fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Response from Rettinger Fireplace Systems Inc
[Member Name Removed], It was my pleasure working with you and I thank you for your patience with getting the job complete after a slight snafu with the valve on the burner! We are thrilled it all turned out so well for you! Thanks for the awesome review!

Paul N.
10/2014
2.0
fireplaces
  + -1 more
unknown

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro

Response from Rettinger Fireplace Systems Inc
We are very perplexed by this review since there are no real comments associated with the review. Our records indicate that we received a phone call on July 28, 2014 stating that the homeowner was selling his home and needed to have the fireplace running and in working order. He stated that the unit had not been used in over 10 years and he could not identify the manufacturer or model of the fireplace. On July 31, 2014 we cleaned and serviced the fireplace and got it up and running and were paid in cash the agreed upon service call charge. We were never notified if any issues occurred after our service call or that there was any dissatisfaction with Rettinger Fireplace Systems. When we received notice of the review on Angie's List stating service was completed on October 13, 2014 we looked at all of our service calls from last week and could not find a service listed under the name given in the review. On further review we found the service call from July as stated above as the only sales order in our system for this customer. I just placed a phone call in to the number we have on record for this customer and identified that we were calling from Rettinger Fireplace Systems in regard to a service call we had completed in July 2014, stated the customer's name and address and the gentleman on the other end of the line stated that we had the wrong number. If we were notified of any problem with this service call it would have been promptly addressed by our company, as we strive for complete customer satisfaction with every installation or service call we perform. There is no job that goes unfinished with Rettinger Fireplace Systems and every issue brought to our attention is addressed.

Walker P.
07/2014
5.0
fireplaces
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,700

Tamara T.
03/2013
5.0
fireplaces
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Rettinger Fireplace Systems Inc
[member name removed], You were such an easy client and it was my pleasure to work with you on this project!

Trish E.
09/2011
5.0
fireplaces
  + -1 more
Terrific, as usual.
Description of Work: I have used Rettinger several times over the years to service my 2 fireplaces and John is always efficient and clean. He truly knows what he is doing. As a homeowner I needs many things serviced and repaired and I have yet to find the consistent quality that Rettinger provides. I wish all companies were this good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125
    • 1
    • 2(current)

Contact information

476 Centennial Blvd, Voorhees, NJ 08043

http://www.rettingerfireplace.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 4:00 PM

Licensing

Insured

Licensed*

Trade License Number
13VH01243700
Trade License Locale
New Jersey
Trade License Authority
New Jersey: General
Trade License Expiration
03/31/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Fireplaces,
Gas Logs,
Marble and Granite,
Cabinet Making

FAQ

Rettinger Fireplace Systems Inc is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 10:00 AM - 4:00 PM

Rettinger Fireplace Systems Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Rettinger Fireplace Systems Inc does not offer free project estimates.
Yes, Rettinger Fireplace Systems Inc offers eco-friendly accreditations.
No, Rettinger Fireplace Systems Inc does not offer a senior discount.
No, Rettinger Fireplace Systems Inc does not offer emergency services.
No, Rettinger Fireplace Systems Inc does not offer warranties.
Rettinger Fireplace Systems Inc offers the following services: Wood, Gas, & Pellet Burning Fireplaces.

Contact information

476 Centennial Blvd, Voorhees, NJ 08043

http://www.rettingerfireplace.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 4:00 PM