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Wilson Carpet & Air Duct Cleaning, LLC

Carpet Cleaning, Dryer Vent Cleaning, Air Duct Cleaning,

About us

Here at Wilson Carpet and Air Duct Cleaning we bring over a decade of professional and courteous experience into your home to provide a number of detail oriented services that meet your cleaning needs. We are locally owned and operated right here on the Jersey Shore and are a Certified Member of the Chamber of Commerce, Brick, NJ. We are fully licensed and insured so you can trust that you will be receiving the best and most professional service possible. All of our Technicians are fully trained and IICRC Certified making sure you, our customer, have peace of mind in the quality and workmanship of our service. We are dedicated to providing our customers with the best, smoothest, stress-free experience possible, starting with our courteous Customer Service Team who will gather all the right information from you to make sure our Technician knows exactly what you are looking for from us when he arrives at your home. We will provide you with low and fair pricing UPFRONT for all of our services adapting our prices to your budgeted needs extending our services ONLY after a fair price has been agreed upon. There will be no gimmicks or hassle; just honest, upfront pricing with no worry of up-selling after the job is done. We will communicate with you through the entire process making sure there are not any unanswered questions which will eliminate any possibility of confusion. Our goal is to satisfy you, plain and simple.

Business highlights

Veteran Owned & Operated
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet Cleaning, Tile & Grout Cleaning, Air Duct & Dryer Vent Cleaning, Upholstery Cleaning, Automobile Mat & Upholstery Cleaning, Area Rug Cleaning and Pressure Washing.

Services we don't offer

Ask for Details!

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8770 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
8%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 326-350 of 770 reviews

Tara C.
04/2014
5.0
carpet cleaners
  + -1 more
Aaron showed up on time and everything went so smoothly. He is very nice, explains everything he is going to do and there were no surprises. I couldn't ask for better service!
Description of Work: Dryer Vent Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Wilson Carpet & Air Duct Cleaning, LLC
Thank you for your business and taking the time to leave a review for us!

Linford H.
04/2014
5.0
carpet cleaners
  + -1 more
Aaron was very polite, professional, and punctual. He did a great job cleaning our carpets. What more could anyone ask for?
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Wilson Carpet & Air Duct Cleaning, LLC
Thank you for your business and taking the time to leave a review for us!

Laura K.
04/2014
5.0
air duct cleaning
  + -1 more
Aaron was great to work with. It was easy to schedule the service with him and he explained everything as he went along. He was very professional the whole time he was in my house. It was obvious that he takes pride in his work and he hustled. He's also dog friendly! :) Great experience.
Description of Work: Cleaned all supply vent ducts, 5 return vents (2 included and add'l were $25/each), main return lines, main supply lines, all service openings and closings per system, and blower motor housing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Response from Wilson Carpet & Air Duct Cleaning, LLC
Thank you for your business and taking the time to leave a review for us! And thank you for nominating uf for The Page of Happiness Award!

Laura K.
04/2014
5.0
dryer vent cleaning
  + -1 more
Aaron was great to work with. It was easy to schedule the service with him and he explained everything as he went along. He was very professional the whole time he was in my house. It was obvious that he takes pride in his work and he hustled. He's also dog friendly! :) Great experience.
Description of Work: Cleaned dryer vent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Wilson Carpet & Air Duct Cleaning, LLC
Thank you for your business and taking the time to leave a review for us!

Dana L.
04/2014
5.0
carpet cleaners
  + -1 more
My dryer is on the second floor. He had a super high ladder and did a great job at cleaning the vent.
Description of Work: Cleaned my dryer vents

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Beverly T.
04/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Aaron called ahead, arrived within the scheduled time frame and answered all questions regarding the process before starting the cleaning. Did an outstanding job. Made sure I was satisfied before he left. I will definitely use him again.
Description of Work: Steam cleaned rugs, carpet and furniture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Warren N.
04/2014
5.0
carpet cleaners
  + -1 more
He was really good and punctual. He went out of his way for me like he was not doing it for the money. The rugs were really dirty and he managed to clean them better than the first person who had tried to clean them.
Description of Work: I purchased a Big Deal from Wilson Carpet & Air Duct Cleaning LLC for carpet cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Sharon N.
03/2014
5.0
carpet cleaners, dryer vent cleaning
  + 0 more
Aaron was punctual, professional, explained process and price before starting the work, left areas clean, etc. Rug looks great and I am relieved the nests I didn't even know were there are gone.
Description of Work: cleaned wool area carpet and cleaned and removed bird's nests from dryer vent, put cage on outside of vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

Richard M.
03/2014
5.0
carpet cleaners
  + -1 more
Did a great job. Will use them again.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Edythe H.
03/2014
5.0
carpet cleaners
  + -1 more
Did an excellent job. I would definitely have him back to do my carpets again, he was wonderful and did exactly what he said he would do.
Description of Work: Aaron Wilson, owner, cleaned my carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Grace M.
03/2014
3.0
carpet cleaners
  + -1 more
Since I had the same areas done last year, with a pretreatment at an extra cost and it came out beautiful, I felt I didn't need to spend the extra money for pretreatment again. In fact, there was no mention that I should do that. After everything was dry, it looked the same as before. I called to let them know that all the spots I thought would be cleaned were still there. I was told that I should have had the carpet pretreated and that he would come back and just charge me for pretreatment. That was Jan. 21st. It has been two months and I still haven't heard from him.
Description of Work: They did a basic cleaning to 6 areas of my home.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
5.0

$160

Response from Wilson Carpet & Air Duct Cleaning, LLC
I do my very best in every home for every customer to make sure that they are satisfied with me and my service. My customers are the life of my business, without you my business is nothing. I completely believe and understand this and strive to incorporate this into every customer experience. Saying all of that and reading this review I feel that I have disappointed you as my customer and also myself. As a quick response and a side note I remembered this service and looked through my notes to find out where I went wrong finding that I had actually offered precondition to remove the stains and heavy traffic areas and that you did in fact decline it. I noted and had you sign as acknowledgement the fact that I was not going to be able to guarantee the removal of these stains and that you were aware and that the visibility of the above mentioned stains and traffic areas were likely. As a very important practice after I am done cleaning I had you sign a second time that you are satisfied with your experience and that there were not any unaddressed concerns. For example, the stains and traffic areas. As far as the call back to me about the carpets appearance I noted that we would be more than happy to return to your home to address your concerns for just the cost of the precondition service that you originally declined or offer the service and make sure these issues were addressed properly the next time we serviced your home. The reason we never went out there was the fact that there was not a scheduled date for it at the time of this call or afterward. If we had set a date I would've have been there, no doubt about it. I see that as a great opportunity to make sure my customer is happy even after the original clean. I rarely get this opportunity so I know the importance of executing when the chance is given. The fact that we did not set a date is clear that you wanted to wait and get back to me for one reason or another. I also noted that a follow up was not needed which also tells me that the decision of when I was going to return was up to you. So the conclusion here is that I feel that I did my best to be proactive for you to resolve your concerning issues. I cannot see where I could've done something else to create a better result. I can see that I still have the opportunity to make this right and would love to resolve this. At this point I'd even be willing to provide any needed services at no cost to you. Just give me the chance and I'll do my very best to make it right. You have my contact information so please contact me when you get a chance. There are no hard feelings for me here, just lessons learned. I would love to show you that I care.

Claudia W.
03/2014
5.0
carpet cleaners, air duct cleaning, dryer vent cleaning
  + 1 more
It is the second time I hire Aaron. First for my carpets, then for the drier vent. He's extremely professional and did an excellent job on the dryer vent. My dryer is great now. He even replaced the venting close elbow that was damaged. He's absolutely great. It's very hard to hire contractors that have close attention to details. I highly recommend him for both carpet cleaning and drier vent cleaning.
Description of Work: Cleaned the Dryer Vent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Brian D.
03/2014
3.0
carpet cleaners
  + -1 more
He did an okay job, however, I still had to do it again myself. I did not pay a lot for this service and I feel like I did not get a lot.
Description of Work: He came and cleaned rooms and staris.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$149

Response from Wilson Carpet & Air Duct Cleaning, LLC
I am really sorry to hear that you were not fully satisfied with my service. If you would have let me know I would have been out there ASAP to correct any concerns. Please contact me when you get a chance so I can get a chance to make this right. We work hard to make sure all of our customers are satisfied and would never have left you with a bad experience if we knew. Its not too late to help you so give me a call. Thank you for your time and I hope to hear from you soon.

Anthony T.
03/2014
5.0
carpet cleaners, upholstery cleaning, floor cleaning, oriental rug cleaning
  + 2 more
My experience with them was great. They did a really good job. There were additional charges because we use them for a lot more. They were on time. They did exactly what I asked them to do, and their pricing was reasonable. I could not ask for anything more. They were very willing to respond to any questions or concerns I had. I had one concern about a Persian rug that came back, and he was really willing to do it at no cost. Actually he did not have to. It was just the way that the mat was lying down. He turned the rug and it looked perfect.
Description of Work: I purchased a Big Deal for Wilson Carpet & Air Duct Cleaning LLC. They cleaned the Persian carpeting, hardwood floors, wall to wall carpeting, and also cleaned our furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Ellen O.
03/2014
5.0
carpet cleaners
  + -1 more
They were very professional with excellent communication skills. They were very punctual and had good workmanship.
Description of Work: I used Wilson Carpet & Air Duct Cleaning LLC for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Janardhan K.
03/2014
5.0
carpet cleaners, air duct cleaning
  + 0 more
Excellent service. Very responsive. Flexible and accommodated request to change the schedule to an early date.
Description of Work: Duct cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Judith S.
03/2014
5.0
carpet cleaners
  + -1 more
Mr. Wilson arrived promptly after calling to tell me he was on the way. He explained the process, moved furniture as needed, set his machinery up swiftly, got to work and did an exceptional job. He has customers inspect the work before signing off on it. My carpets were installed in 1989, and he made them look fresh and clean. He is very pleasant, attentive and flexible about scheduling. I am impressed and would not hesitate to recommend him to friends and neighbors.
Description of Work: Steam cleaned my living-dining room, two bedrooms and a long hallway. Moved furniture as needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

John husselman H.
03/2014
5.0
dryer vent cleaning
  + -1 more
They were prompt, they made calls to confirm the appointment with me. Did a thorough cleaning. Found a problem and corrected the problem. The Paper work was also sufficient.
Description of Work: Drier Vent Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Diane H.
02/2014
5.0
upholstery cleaning
  + -1 more
They did a good job and most of the discoloration is gone.
Description of Work: They cleaned a sofa and two arm chairs which were discolored by the use of an over the counter cleaner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Claudia W.
02/2014
5.0
carpet cleaners
  + -1 more
He was very professional. The rooms were very well cleaned. I would definitively hire him again.
Description of Work: Carpect Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Carol S.
02/2014
5.0
auto detailing
  + -1 more
They came to us and it took less than hour. There was a strange order in the car and he was able to get rid of it! I was so happy. We were satisfied with the quality. They came out months later after purchasing the Big Deal, when we were ready to do the service. I could use their services again actually!
Description of Work: I purchased $59 to have my car steam cleaned and floors, seats, mats and trunk vacuumed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Robin K.
02/2014
4.0
carpet cleaners, oriental rug cleaning
  + 0 more
Provider called in advance to confirm the appointment and arrived on time. Rugs were cleaned and light furniture was moved as necessary. Work was completed in a timely fashion and the job site was left neat and clean. It was recommended not to move all furnitrue back until carpeting dried overnight. All in all a good experience!
Description of Work: Clean rugs in several areas of the house including, the stairs

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$79

Dawn M.
01/2014
5.0
carpet cleaners
  + -1 more
The gentleman that came was very nice. I had emailed him a couple of times and he got in touch with me promptly. He came and did the carpet and got a quote to do the air duct cleaning. He cleaned about 12 rooms of carpet and two stairs and it went really well. There were some extra costs with the extra rooms and carpet but he had quoted it before he came. He was very quick with it. My husband is extremely particular but he was really satisfied with him as well.We would definitely use him again.
Description of Work: I purchased a Big Deal for $149 for Eco-Friendly Carpet Cleaning, Deodorizing, Sanitizing, and Scotchgard.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

EILEEN S.
01/2014
5.0
carpet cleaners
  + -1 more
Wonderful ! Very professional and attentive. It was the start of the snow storm, Aaron came earlier so that the job would get done before our movers were scheduled in a few days.. He was absolutely sensational. Would definitely recommend and use their services again. Very pleased and happy with the results.
Description of Work: Sanitized and thoroughly cleaned carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Arlene T.
01/2014
5.0
carpet cleaners
  + -1 more
Great. Carpets look, feel and smell clean!
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Contact information

880 Vaughn Ave, Toms River, NJ 08753

http://www.thebestcarpetclean.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 3:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Dryer Vent Cleaning,
Air Duct Cleaning,
Pressure Washing,
Ceramic Tile,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Auto Detailing,
House Cleaning,
Upholstering - Boat & Auto

FAQ

Wilson Carpet & Air Duct Cleaning, LLC is currently rated 4.8 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 10:00 AM - 3:00 PM

Wilson Carpet & Air Duct Cleaning, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Wilson Carpet & Air Duct Cleaning, LLC offers free project estimates.
Yes, Wilson Carpet & Air Duct Cleaning, LLC offers eco-friendly accreditations.
Yes, Wilson Carpet & Air Duct Cleaning, LLC offers a 15% senior discount.
Yes, Wilson Carpet & Air Duct Cleaning, LLC offers emergency services.
Yes, Wilson Carpet & Air Duct Cleaning, LLC offers warranties.
Wilson Carpet & Air Duct Cleaning, LLC offers the following services: Carpet Cleaning, Tile & Grout Cleaning, Air Duct & Dryer Vent Cleaning, Upholstery Cleaning, Automobile Mat & Upholstery Cleaning, Area Rug Cleaning and Pressure Washing.
Ask for Details!

Contact information

880 Vaughn Ave, Toms River, NJ 08753

http://www.thebestcarpetclean.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 3:00 PM