Award winning. Hortensia Cleaning Service is insured, dependable, Efficient and Honest! We have the best affordable prices and more than 15 years of experience. We have the best highly trained workers in central New Jersey. To schedule an estimate or an appointment, please call our office from 7:AM to 6:00PM @ (732) 881-9998. Thank you!
Description of Work: They came to clean my sons house before move in. Spackle dust and floor refinishing dust and dirt from the house not being lived in for a awhile. Great job and courteous team,
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$200
Terry C.
12/2012
5.0
house cleaning
 + -1 more
Very good job. It took a while to schedule the appointment, but after that all went well. The ladies did a wonderful job and were very thorough and polite.
Description of Work: Complete cleaning of bathrooms, large kitchen, living room and family room
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$250
john L.
12/2012
5.0
house cleaning
 + -1 more
All I can say is they were great
Description of Work: They cleaned my whole house, 2 bedrooms, a kitchen, a great room, and 2 bathrooms. They did a great job in a hard situation. They were great and I will recomend them to all my friends.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Fanchea J.
12/2012
1.0
house cleaning
 + -1 more
This was the absolute worst cleaning experience I've ever had. The price worked out to around $80 per hour for a couple young and inexperienced girls who didn't have any cleaning experience. They took an extremely long time to get anything done and the professionalism was very minimal in one of the girls, and completely non-existant in the other. The owner was horrible in that she kept me waiting for them to arrive at the appointment. Originally she was supposed to come, herself, with one other employee the day before, but for some reason could not find my house, even though my house is very easy to find by just about anyone who comes over. Another thing was they set up the expectation that they would use their own supplies, but they ended up using my supplies as well.
Description of Work: I bought a Big Deal for 2 House Cleaners for 2 hours of In-Depth House Cleaning for only $159.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
$159
Response from Hortensia Cleaning Service LLC
Every person employed by Hortensia’s cleaning service has at least 6 years of experience and is well training in this company. The homeowner purchased a package for 2 hours of cleaning service @ 159.00. However, the amount of work the homeowner expected was more than normal or possible with two hours. The homeowner required the women to move furniture and two King size mattresses from her second floor to the first floor of her house. The homeowner also wanted the women to remove and stack firewood from her living room to the outside yard. This is not customary when cleaning a house however, the women did everything the homeowner required out of professionalism. In addition to moving furniture, they cleaned her windows inside and out for both floors of her house, three full baths, kitchen, kitchen cabinets inside and outside, vacuum and mop the floors. In reference to the appointment date, the homeowner and owner were in agreement to change the date of the appointment. In addition, the homeowner was given an extra hour free of charge for being a member of Angie’s List. After speaking, the customer seemed satisfied. The owner is very sorry if she wasn’t satisfied. Furthermore, the only supply used by the women was 1 extra roll of paper towels to finish cleaning the windows because Hortensia’s cleaning service carries all their own supplies required for cleaning. The homeowner may be referring to not having supplies because she wanted a stain removed from her carpet. Hortensia’s cleaning service does that as long as the homeowner provides the supply. Carpet cleaning and shampoo is an additional change and was not part of her package.
mary A.
12/2012
5.0
house cleaning
 + -1 more
Excellent very through very personable attention to detail house looked beautiful afterwards
Description of Work: whole house cleaning in preparation for party
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Samir J.
12/2012
5.0
house cleaning
 + -1 more
She did give me an estimate the first time she came out. She is thorough and she is very good at what she does. I find things very clean and she does what I want. She is very careful and nice. If she is going to be late she will call to let me know and I like that about her. I am planning to use her bi-weekly.
Description of Work: I used Hortensia Cleaning Service this month and last month. I found them through Angie's List which I found very convenient. The first time she charged me $150 and I had a coupon. The second time she charged me $100 which is what she will charge me moving forward.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$100
JOSHUA D.
12/2012
4.0
home & garage organization
 + -1 more
I responded to an Angie's List e-mail offering garage cleaning for $159.00. I contacted Hortensia and they came on November 4th. When Nelson and his helper started working, they suggested that I purchase shelving units to help in organizing the garage. I ran out and purchased 3 shelving units while they were working. After washing the garage floor and cleaning the walls, they assembled the shelving units and then replaced the items we were keeping neatly on the shelves. They also took those items we no longer wanted for disposal. The garage looked 100% better after the cleaning and organization!
Description of Work: Hortensia removed everything from the garage, cleaned the walls and pressure washed the floor and concrete parts of the walls. They then replaced the items from the garage on shelves, throwing away those items that we did not wish to keep.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
John T.
12/2012
5.0
house cleaning
 + -1 more
Sandra and Dina were the 2 ladies who arrived (exactly on time) at 9:00 am on a Sunday. The engagement was for an initial deep cleaning of the home to be followed up with scheduled cleanings. They were outstanding and the house looked phenomenal. They cleaned everything - down to the salt and pepper shakers!! We are looking forward to their continued work with us and recommend them highly.
Description of Work: Thorough initial cleaning of our Cape Cod with the understanding that if we were pleased, we would hire them for 1x or 2x per month cleaning service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Linda S.
12/2012
3.0
house cleaning
 + -1 more
However, she was very nice and punctual. She seemed to want the job. In an effort to save time, Hortensia suggested alternating certain tasks during the month. All of my other experiences with cleaning services, they have been able to complete all the tasks at one time, so it appeared that a short duration of time spent cleaning my house was her priority, based upon our meeting.
Description of Work: She quoted a price and I presented the online coupon, which had no restrictions. She told me that based upon the pricing she gave me, I could not use the specific coupon for $20 off the first service with 10% off subsequent services.
Rating Category
Rating out of 5
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
elizabeth K.
11/2012
5.0
house cleaning, home & garage organization
 + 0 more
wonderful. . they were very professional, prompt, and respectful.
Description of Work: Cleaned out the garage completely . . top to bottom
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Gagan S.
11/2012
5.0
house cleaning, home & garage organization
 + 0 more
It went well. Guys were on time and did an exceptional job in cleaning and arranging my garage.
Description of Work: Garage cleaning and organization.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
John W.
11/2012
5.0
house cleaning, home & garage organization
 + 0 more
The experience was very positive - they were efficient, prompt, friendly and thorough. I was very satisfied as they not only cleaned but power-washed our garage. They are very hardworking and would recommend them to others.
Description of Work: They clean and re-arranged my garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Lois M.
11/2012
5.0
house cleaning, pressure washing, home & garage organization, floor cleaning
 + 2 more
Once I received the appropriate contact information from Angie's List I called Hortensia cleaning Service to schedule their services The gentleman was courteous, considerate of my requirements and scheduled a time convenient for me. When he had difficulty finding my home he kept in communication with me. While the workers were on my property they were quiet, worked efficiently and quickly and asked for direction when appropriate. Their work is excellent, I highly recommend them and plan to use them for future cleaning services.
Description of Work: Representatives of Hortensia Cleaning Services came in and transformed my stuff-packed two car garage junk space back into a spacious clean garage. They moved everything out, power washed the floor, cleaned the shelves, and reorganized the space into an efficient storage area and garage. I did not recognize the space when they finished.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
Rodney G.
11/2012
5.0
house cleaning, home & garage organization
 + 0 more
Can't say enough good things about this Team! I purchased this service before Hurricane Sandy filled my garage with mud!!! I live at the shore and therefore the roads to get to my house where blocked, requiring Hortensia to travel an extra 45 mins to get to me. They called and kept me informed of their progress. They were quick and efficient upon arrival and when I asked if they could do a second home where the garage had been flooded with 3 ft of water, they jumped right on it!!! They powerwashed the garage floor and then kept taking stuff out of the garage and powerwashing it without my asking.........finally had to make them go home! It has been awhile since I tipped so much. Sincerely, Rodney Gardner
Description of Work: Garage Cleaning/Organization
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$320
Nicholas G D.
11/2012
5.0
house cleaning, home & garage organization
 + 0 more
The couple who showed up did an excellent job. Every thing they said they would do and more. They cleared out everything from my garage and then cleaned it -ceiling, walls, windows, and power-washed the floor and some shelves. I would definitely use them again and recommend them highly. Professional and friendly, gracious and eager to please. G
Description of Work: Two car garage clean out. Not an easy job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$160
Tom P.
11/2012
5.0
carpet cleaners, house cleaning, floor cleaning
 + 1 more
We used three or four cleaning services over the years and always had a problem. Late, shotty work, rushed to get in and out, and overpriced. That was until Hortensia's cleaning services. They showed up on time, very professional, easy to communicate with, and their work was impeccable. The house smelled good and looked good when they were finished. Finally, I have a cleaning service that I can rely on.
Description of Work: They cleaned the house from top to bottom: all the rooms, furniture dusted and some waxed, appliances were cleaned, fans were cleaned, rugs were vacuumed, hardwood floors were cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Karthikeyan N.
11/2012
5.0
house cleaning, home & garage organization
 + 0 more
As described in the purchase, they came in, took everything out of the garage, vacuumed the garage, cleaned the floor with soap and water and sweeped it clean, then powerwashed the entire garage floor, then washed the garage doors with soap and water, also powerwashed the garage door carefully, then dried the entire floor completely with a fan and then put everything back in the garage nicely organizing all the contents. They were kind enough to honor requests such as moving some of the stuff down to the basement storage, they even powerwashed the plastic home depot shelves in the driveway etc. When they found that another home depot shelf would help, they let me go and buy a new shelf, waited for my return, assembled the shelf for me and then put all the contents on the additional shelf. I wish I knew that such a service existed earlier. I think I will hire them every other year to keep the garage in order.
Description of Work: I purchased this service as a promotion in Angie's list for $159 for 2 car garage cleaning. The services included moving everything out of the garage and then cleaning the garage and put everything back and organize.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
lakshmi R.
11/2012
4.0
house cleaning
 + -1 more
The experience was pretty good; they were friendly and did a very good job.
Description of Work: I used Hortensia Cleaning Service to clean my house.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$350
sheila J.
10/2012
5.0
house cleaning, home & garage organization, floor cleaning
 + 1 more
Overall, I am thoroughly pleased. My garage is cleaned floors were power washed windows and walls also. He organized all my stuff neatly and placed them in order. I satisfied with the service.
Description of Work: I had my garage cleaned and organized. Nelson came on time, got straight to work and was done in two hours. He was organized, courteous, and professional. He did an excellent job and even discarded the garbage appropriately. I highly recommend Hortensia for your cleaning needs. I plan to use them again in the future!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
Laura S.
10/2012
5.0
house cleaning
 + -1 more
Overall the service provided has been excellent. Hortensia called back the same day when I left my initial message and we were able to set up an appointment the same week for her to do a walk thru and give an estimate She was very personable and I could tell she cared about her work. We wanted a service that would clean our house properly and that would care about the job. Hortensia really came thru for us, her work is outstanding! She was very flexible when we were trying to work out a day and time for the first cleaning and the follow up schedule.
Description of Work: Hortensia and her helper(s) did an initial cleaning (deep cleaning) of our house and we have hired them to do regular cleanings every 2 weeks. They have cleaned our house twice so far. They cleaned from top to bottom - vacuumed, moped, dusted, polished, windows etc. The house looked great after the initial cleaning which is why we decided to hire them as our regular cleaning service. They cleaned once after that so far and this was also an excellent job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
patricia M.
09/2012
5.0
house cleaning
 + -1 more
Nothing but excellent reviews from me.
Description of Work: Hortensia and her cleaning service have been cleaning our home for about a year now. They are ALWAYS professional, reliable and trustworthy. I would recommend their services to anyone who is looking for a cleaning service. We are very happy with the services they provide.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Olga H.
09/2012
5.0
house cleaning
 + -1 more
Hortensia (and her assistants) have been cleaning my house for several months. She was recommended by one of my neighbors and I am extremely pleased with her services. The price is reasonable and the work she performs is exceptional! She does a great job with the floors, dusting and bathrooms. She works diligently and my house is spotless after she leaves! Very reliable and easy to get a hold of. Hortensia is very flexible and is willing to accommodate my schedule which is nice if I need the house cleaned prior to a holiday or a party in addition to the regular bi-weekly cleaning. Highly recommended!!!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Home and Garage Organization,
Floor Cleaning and Waxing,
Carpet Cleaning,
Window Cleaning,
Pressure Washing,
Water & Smoke Damage
FAQ
Hortensia Cleaning Service LLC is currently rated 4.5 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Hortensia Cleaning Service LLC accepts the following forms of payment: Check,Zelle
Yes, Hortensia Cleaning Service LLC offers free project estimates.
Yes, Hortensia Cleaning Service LLC offers eco-friendly accreditations.
No, Hortensia Cleaning Service LLC does not offer a senior discount.
Yes, Hortensia Cleaning Service LLC offers emergency services.
No, Hortensia Cleaning Service LLC does not offer warranties.
Hortensia Cleaning Service LLC offers the following services: Housecleaning - deep & basic, carpet, garages, attic & basement organization.
Contact information
560 Lincoln Blvd 2nd Floor,Suite 3, Middlesex, NJ 08846