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Bergen IT LLC

Computer Repair, Stereo and Home Theater Systems, Website Design & Development,

About us

Bergen IT is a client-focused, full-service tech support company for businesses, professionals, and homeowners in the northern New Jersey/NYC area. With nearly 30 years of experience we are able to provide personal attention, reasonable rates and top-notch expertise. Businesses and homeowners save time and money and achieve peace of mind by coming to us for all their computer, mobile device, audio, video, and home-theater needs. Call us at 201-689-1823 to find out about our reasonable rates. Also serving Midtown & Upper Manhattan.

Business highlights

25 years of trusted experience

Services we offer

Computer Repairs & Upgrades. On-Site & Remote Technical Support. Maintain Computer Systems. Install & Maintain Security - Antivirus, Antispyware, Antispam, & Firewalls. Installation & Management - Wired & Wireless Networks. Training & Documentation. Programming. Social Networking. Websites. Project Management. Custom Computers. Home Audio & Home Theater Systems.

Services we don't offer

Re-Selling Equipment.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.871 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
1%
3
0%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 26-50 of 71 reviews

Rose R.
10/2018
5.0
computer repair
  + -1 more
Excellent. Quick and easy
Description of Work: Computer repair and purchase. information retrieved

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bergen IT LLC
Thanks very much for providing this review. We appreciate it, and are glad to have you as a client.

Sylvia G.
08/2016
5.0
home theater design, computer repair
  + 0 more
unknown
Description of Work: Tuned up my computer. It went very well!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beth D.
06/2016
5.0
home theater design
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anne M S.
05/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Neil F.
05/2016
5.0
home theater design, computer repair
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Beth S.
02/2016
5.0
computer repair, home theater design
  + 0 more
unknown
Description of Work: Set up my stereo system and cleaned up my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Bergen IT LLC
Thanks so much for your business. We are always happy to help. Bergen IT has extensive computer support experience.We also are highly knowledgeable and skilled at installing music and sound systems, A/V, home theater, and TVs. Whether for your kitchen, your backyard, family room, or your business' conference room, we provide high quality, cost-effective A/V solutions that will improve your quality of life.

Griff J.
01/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: Restore missing Data Base files from external hard drive back up.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$67

Response from Bergen IT LLC
We appreciate long-time return customers such as you!

Craig L.
11/2015
5.0
computer repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

john S.
11/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Installed entertainment center in both my homes | |It went well. No issues. Everything he said he would do he did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Bergen IT LLC
We've appreciated the opportunity to develop great entertainment systems and provide computer support in both of your homes. Keep everything up to date and in working order has been important. We focus on reliability, good customer service, and responsiveness. Good customers like you mean a lot to us!

Jay G.
11/2015
2.0
computer repair
  + -1 more
unknown
Description of Work: Broke item and lost parts

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$200

charlotte P.
11/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Connected my computer to cable. Deleted data from my old computer hard drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

maryann Z.
11/2015
4.0
computer repair
  + -1 more
unknown
Description of Work: had issues with computer programs. installed new computer

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$969

Janet N.
01/2014
5.0
computer repair
  + -1 more
Costa is phenomenal and a wonderful person. He is so responsive and is good at what he does. I have had trouble on a Friday night where I needed a document done over the weekend, he still answered the phone and helped me out. If I leave a message he is very responsive. When it came time for me to buy a new computer he came with me to the store to tell me what I needed, he then hooked up the computer for me. He also hooked up team viewer which means he hooked up his computer to mine from his house so he can fix the issue remotely. Costa is ethical, pleasant and talented in his industry. He has a newsletter he sends to his clients monthly giving tips and what software or updates you may want to consider.
Description of Work: Costa went to my husband's office because the file server crashed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

jane J.
10/2013
5.0
computer repair
  + -1 more
I was very pleased with the service of Bergen IT. Mr. Rodis was able to meet with me within hours of my call and my computer was fixed in an hour. I thought Mr. Rodis was professional and the price reasonable. It was a pleasure to do business with him and I will definitely recommend him to my friends.
Description of Work: He was able to retrieve documents that were not accessible and he cleaned up my computer and added malware.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Bergen IT LLC
We really appreciate this great review. We're always trying to provide fast, personal service to our customers.

lanny P.
10/2013
5.0
computer repair
  + -1 more
New anti virus programs were installed after cleaning the system
Description of Work: De-bugged computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Bergen IT LLC
Thanks for posting this review!

Jay G.
10/2013
5.0
computer repair
  + -1 more
Repair took three or four days. Drop off and pick up went smoothly. Questions were answered politely and thoroughly.
Description of Work: Provider, owner diagnosed and repaired my laptop which was misdiagnosed by another technician. I wish I had used Bergen IT from the start. It would have saved time, energy and money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Bergen IT LLC
Thanks very much for contacting Bergen IT and for this review. It's not uncommon for us to meet new clients after they've been steered the wrong way by another company, and still need help. We don't make assumptions. We check your computer thoroughly so that we know what truly is wrong. And then we do the job right - quickly and efficiently.

Goran K.
05/2013
5.0
computer repair
  + -1 more
They were very responsive. They were on time, and very professional. They do good work for public education.
Description of Work: They fixed some minor printer and software issues. They also eliminated a virus.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bergen IT LLC
We appreciate your comments here on Angie's List. Bergen IT understands that your time is valuable; you won't ever sit around waiting for someone to arrive. Yes, we are strong supporters of public education, and have been involved locally. We also think it's important to educate our customers about the technology they are using. Tech tools can often be confusing for those who just want them to work. Bergen IT can help with training, offer clear explanations of how something works (or why it doesn't), and suggest strategies that will make your use of technology tools more efficient and cost-effective. Thanks again!

JOHN H.
05/2013
5.0
computer repair
  + -1 more
I think they are very knowledgeable and ethical. I would recommend them without hesitation. He is a great guy.
Description of Work: They fixed the issues with our office computers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bergen IT LLC
Thanks very much for this review! Yes, we believe it's important to treat the customer very well and with respect. In an era when privacy and personal security are at risk, Bergen IT can be trusted. It's our position that adhering to ethical standards is essential.

Craig L.
05/2013
5.0
computer repair
  + -1 more
They have been real good. He is very smart. I would highly recommend him. He doesn’t try to rip you off. He is very prompt with his service and figures out the problem.
Description of Work: He got rid of the virus on my computer.
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Response from Bergen IT LLC
We appreciate your review and recommendation! Can't comment on our intelligence, but we'll certainly do whatever it takes to solve a problem. We're definitely not interested in ripping anyone off!

Susan A.
05/2013
5.0
computer repair
  + -1 more
It was very well. I would recommend them to others. They were very nice to deal with.
Description of Work: They repaired the WiFi in our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bergen IT LLC
We appreciate your review!

Michael D.
05/2013
5.0
computer repair
  + -1 more
We have been using them for years now and are very satisfied. The prices are very reasonable. I would recommend them to others, and I have.
Description of Work: They are helping me with the issues I'm having sync my iPhone with my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bergen IT LLC
Thanks for your review and for recommending us to other clients. Much appreciated! We get new clients every year, and regulars who have been with us for years, and sometimes decades.

Janet N.
04/2013
5.0
computer repair
  + -1 more
Costa is fantastic. He is very knowledgeable about computer hardware and software. He is extremely pleasant with whom to conduct business. He is reliable, prompt answers all of my stupid questions (and not in a condescending manner), and teaches me how to do some things myself to save me the cost of calling him. He is very responsive when I need him. He fixes my husband's computer, too, and my husband would agree with all that I have said above. Costa is a true professional, but he also is very congenial, so I don't feel like I'm dealing with a contractor, but rather a nice guy who helps me out whenever I need him to. I would highly recommend Costa to anyone.
Description of Work: Costa, (Bergen IT), has come to my rescue to fix my computer on several occasions. On his most recent visit to my house, Costa came over because my computer had been hacked He cleaned my computer of all the viruses that had wormed their way inside; he increased my security; deleted any programs that should not have been on my computer; and made it more difficult for anyone to try and hack into it again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107

Response from Bergen IT LLC
Thanks so much for this great review. It is much appreciated. For many of people technology can be confusing. It changes regularly. and there's more and more all the time. So, there are no stupid questions when it comes to technology. We are happy to answer people's questions in UNDERSTANDABLE language. No Geek Speak.

Marjorie J.
06/2012
5.0
computer repair
  + -1 more
He completed the work in two hours in a very capable fashion. We will use him whenever the need arises in the future.
Description of Work: The technician arrived on time at the worksite which is a church. The computer setup had been done by various parishioners over seveal years and now needed updating and reinstalation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Bergen IT LLC
Thank you for posting this review. As you know Bergen IT has been back several times to help with additional technology issues. I think things have been going well. It has been a pleasure to work with you and the church. Best, Costa Rodis and the team at Bergen IT

Delia O.
05/2012
5.0
computer repair
  + -1 more
I was having a problem with my computer crashing a running slowly. I called Bergen IT, I spoke to Costa, we made an appointment. He came to my house and diagnosed the problem as a virus. He ran some anti-virus software and restarted the computer and it was fine. I also had him install Windows 7 on this computer which he did. The computer has worked flawless, he even called me to make sure that everything was fine. I would recommend Bergen IT to anyone.
Description of Work: Removed a virus from my computer, installed Windows 7.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Bergen IT LLC
Thanks very much for your review. At Bergen IT we understand that it's important to not only do excellent work, but also provide personal service to our customers. We appreciate that you took the time to post these comments. Best, Costa Rodis and the team at Bergen IT

ROTH W.
02/2007
5.0
computer repair
  + -1 more
Usually when I have had computer work done at home, immediately after something new goes wrong. Not this time. Mr. Rodis set everything up and did not leave until things were functioning smoothly.
Description of Work: Installation of two new computers. Transfer of files from old machines. Set up of remote printer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300
    • 1
    • 2(current)
    • 3

Contact information

42 Henry St, Glen Rock, NJ 07452

http://www.bergenit.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 4:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Stereo and Home Theater Systems,
Website Design & Development,
Computer Training,
Home Automation,
Phone Service - Landline

FAQ

Bergen IT LLC is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 9:00 AM - 4:00 PM

Bergen IT LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Bergen IT LLC does not offer free project estimates.
No, Bergen IT LLC does not offer eco-friendly accreditations.
No, Bergen IT LLC does not offer a senior discount.
No, Bergen IT LLC does not offer emergency services.
Yes, Bergen IT LLC offers warranties.
Bergen IT LLC offers the following services: Computer Repairs & Upgrades. On-Site & Remote Technical Support. Maintain Computer Systems. Install & Maintain Security - Antivirus, Antispyware, Antispam, & Firewalls. Installation & Management - Wired & Wireless Networks. Training & Documentation. Programming. Social Networking. Websites. Project Management. Custom Computers. Home Audio & Home Theater Systems.
Re-Selling Equipment.

Contact information

42 Henry St, Glen Rock, NJ 07452

http://www.bergenit.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 4:00 PM