Sunrooms and Patio Enclosures, Interior Design and Decorating, Awnings
About us
For over 38 years Designing Windows Plus, a family business has specialized in providing high-quality awnings to help you make the most of your outdoor space. Our selection of Sunsetter Awnings, Summerspace Awnings, and other beautiful shading products include a variety of styles and sizes to suit your needs, whether you want to create a shaded oasis in your backyard or add some style and function to your home or business.
Great company, Great Product. Punctual, Professional, and Clean. The sunsetter awning is a great product. Looks good and easy to open and close. The sales & installation team are extremely knowledgeable and helpful. I highly recommend.
Rating Category
Rating out of 5
Yes, I recommend this pro
N Ick
01/2024
5.0
Google Review
We hired Dave and his company to install our retractable owning on our back deck. From start to finish was a great process. Friendly great pricing and a company of its word.
Rating Category
Rating out of 5
Yes, I recommend this pro
Keith Leach
01/2024
5.0
Google Review
extremely happy with my awning, professionally done in a timely manner, the owner treats you like family!!!
Rating Category
Rating out of 5
Yes, I recommend this pro
Extremeservicenj Contractor
01/2024
5.0
Google Review
We strongly recommend this company to our customers and have even used them ourselves personally. The entire staff is very professional and courteous. David was very attentive and knowledgeable.
Rating Category
Rating out of 5
Yes, I recommend this pro
larry H.
11/2014
5.0
window treatments
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Response from Designing Windows Plus
Sorry for the misunderstanding .Custom window treatment products take approximately 4 to 8 weeks they are custom-made. They are not ready-made office shelf. We order shades immediately upon deposit when we receive the shades from the manufacturer we install them within one week of receiving them. As far as your appointment time goes, our guys are running early asked if that would be OK. Customer agreed at the time we said we could return at the schedule appointment if need be. We explained to the customer that Our insurance does not allow us to work without work shoes. However, we did put on shoe covers which is another common practice. We do it all the time. Never have a problem with it. We also made a repair to one of her shades why were in her house at no charge
Tomomi D.
07/2011
1.0
window treatments
+ -1 more
I ordered four window shades in 4th of May 2011 and they told me it takes 3weeks (even on the paper says 3 weeks). After they took money (Half of the estimate cost) and 3 weeks later, I did not hear anything from them so I called to get the status update. They said the shades were not ready and they would call me when they are ready. I asked if they could give me estimate time, they said they couldn't. Also I said it is after 3 weeks you estimated, I thought I would receive phone call from shop if they could not deliver shades to my house, then they said 'Why I need to call you when I have nothing to tell you'. Very NOT nice to treat customer.I finally got window shades in my house at 21st of June, which is about 7 weeks later. There were no apologies at all. And the guys who came for installation were not friendly and not happy to take their shoes off on my white carpets.They came back to install the one they have fixed (one of the window treatments were not new order, just fix), appointment time was 12 to 1, but they came in 10:30. I said the appointment time is 12 to 1, the they said 'I don't know, it normally in the morning'. It was good I was in the house, but they are not professional at all
Description of Work: I do NOT recommend to use this company. They are so non professional. I ordered four Comfortex new window shades and one fix. Total cost was more than I have expected.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
$1,800
Response from Designing Windows Plus
First, all our jobs are custom made. At the point of sale we do inform the customer that sometimes the fabric can be on back order (which her fabric was). She was informed of this backorder. We then generally call the customer a week ahead to schedule an appointment for installation. As far as not removing our shoes, we can not remove our shoes due to insurance (use of ladders is not recommended in socks) We do however, wear protective booties over our shoes. Concerning our scheduling, we give our customers a one - two hour window for installation. Sometimes we are earlier and sometimes we have been late (which we will call the customer). Not realizing we were early Once we arrived we did ask the customer if it was ok to do the installation. She agreed. If she wanted us to wait we would have and have installed it at her proper time. Finally, I believe we did a professional job and were very kind to her. For example, we fixed one of her existing shades (not from us) and moved other shades in the house to compensate for the broken shade in her living room. There was no profit for us in doing this. As a company we are sorry the customer is not happy but we do stand by our professionalism and reputation. We have been in business for 25 years and we have many great reviews else where (such as servicemagic.) Again we are sorry she was not pleased. We will take her comments and try to continue to improve as a company.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Sunrooms and Patio Enclosures,
Interior Design and Decorating,
Awnings
FAQ
Designing Windows Plus is currently rated 4.3 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 5:30 PM
Thursday: 9:00 AM - 5:30 PM
Friday: 9:00 AM - 5:30 PM
Saturday: Closed
Designing Windows Plus accepts the following forms of payment: Check,CreditCard,PayPal,Venmo,Zelle
Yes, Designing Windows Plus offers free project estimates.
No, Designing Windows Plus does not offer eco-friendly accreditations.
No, Designing Windows Plus does not offer a senior discount.
Yes, Designing Windows Plus offers emergency services.
Yes, Designing Windows Plus offers warranties.
Designing Windows Plus offers the following services: Free on-site consultation, design assistance, installation, fabric & hardware repair