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SAFE CLEAN

Carpet Cleaning

About us

We have multi-truck carpet cleaning truck mounted vans. Accept cash, check, and all major credit cards.

Business highlights

23 years of trusted experience

Services we offer

Carpet Cleaning.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.758 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
3%
3
7%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.7
punctuality
4.7
Showing 26-50 of 58 reviews

krystyna K.
10/2016
5.0
carpet cleaners
  + -1 more
Quick, on time, good quality work
Description of Work: Cleaned 3 carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$125

Linda S.
07/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Very satisfied with professional service. I had some spots on my rugs and the tec said sometimes a spot may show after it drys if this happens just give me a call and I will come back an hit it again no charge.
Rating CategoryRating out of 5
Yes, I recommend this pro

Erin H.
05/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Definitely worth the $! My carpets look new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kathy M.
05/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Clean carpets. Provided foam to protect furniture from wet carpet. Helped move the furniture too. Very friendly and nice. Would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Denzil S.
04/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Benjamin M.
04/2016
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$125

Anna D.
04/2016
5.0
carpet cleaners
  + -1 more
.
Description of Work: I would highly recommend Safe Clean. They did a great job helping us with our carpet cleaning. Our 3 year old clogged the toilet and created a HUGE mess but they were able to get everything taken care of in a few days. SUPER thankful! Great company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shawne M.
03/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Steve W.
02/2016
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: They were more than two hours late getting here. There was several pieces of frontage are that was not moved and there was no reason given for not moving them.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$125

Response from SAFE CLEAN
I called you and told you that we had an equipment issue before your scheduled time that day. I was personally going to be there to clean with my truck. But the thermostat had went out, and by running the machine at your job meant we wouldn't have heat. So when my employees finished cleaning their job, they immediately went right over there. And it was 30 minutes not 2 hrs. Furniture moving is determined at the time of cleaning with the initial walk-through. First and foremost we are carpet cleaners not furniture movers. We charge extra for certain pieces moved. I take care of my customers, had you called us back we would have taken care of you. We always give quality work and that is our #1priority. Equipment issues come up from time to time. I made a decision on what I thought would give you the best clean.

Nancy D.
02/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They arrived early with lots of help, zipped through the house doing a good job working on the stains. Very neat, polite and did a good job.I will use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Debra D.
12/2015
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpets, rugs, pet stains, one mild sofa stain. Everything was saturatingly soaking wet at the end of cleaning. Had to obtain fans and air dry everything all through the house all through the night! We were not able to sleep in bedrooms that night.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$125

Response from SAFE CLEAN
Oriental rugs will take longer to dry when you're flushing out soaked urine stains. And yes I told you to turn on fans to dry rugs. Nothing was mentioned that we got the majority of the yellow stains out. So when removing urine out of carpets we had use more water.

Linda B.
12/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Confusion with appointment because he was on vacation. Worker showed up on time the next and did a fast and thorough job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$50

Lynn P.
11/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SAFE CLEAN
Thank you, [Member name removed].

Christine L.
10/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned 2 rooms, stairway & hall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Cynthia S.
10/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: This was a gift for my sister for her vacation house. She said they were great to work with and even did an area rug while they were there.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Susan H.
10/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

George S.
08/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: Cleaned my and my girlfriends carpets and rugs.
Rating CategoryRating out of 5
Yes, I recommend this pro

John V.
08/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Went fine..no problems..pleased with their job!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Tyler and Jessica S.
07/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$95

Sarah D.
07/2015
1.0
carpet cleaners
  + -1 more
unknown
Description of Work: The person who answered the phone quoted a price and then raised the price when I called to confirm the appointment. And, the person tried to back out of the appointment because it was a small job and it sounded as if they weren't interested because they had become much busier than they were when we first make the appointment. The service provider was also late and was courteous.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$60

George S.
07/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: After doing my condo, I was really impressed. Because of this I had them do my girlfriend condo. |Will definitely use them again within a year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from SAFE CLEAN
We recleaned two rust stains and they came out.

Ellen I K.
07/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: 4 rms. 1 area rug. Needed to return...redid one room.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Teresa C.
05/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned entire townhouse carpeting. Left some stains where there were no stains. Had to go over with my own carpet cleaner to extract the brownish stains left by the cleaning machine. Overall, it was an okay cleaning. Would probably use someone else.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$125

Response from SAFE CLEAN
In some cases a brown spot left after cleaning is caused by either some pre-treatment not getting flushed out all the way, or either not enough airflow in the room. We stand behind our process and our customers satisfaction . If anything should ever arise, we will reclean the area. Customer was emailed this response. Thanks George

Eric L.
08/2013
5.0
carpet cleaners
  + -1 more
It went very well. They did a great job and I have very happy with them. I have only used them one time. The one thing I didn't like was it would have been nice if they removed all the furniture, but I understand sometimes you can't do that plus if they damage anything, then they end up being responsible. That was about the only thing I didn't like, the fact that they were quick. The carpet dried really fast. They are the only non-toxic stuff in the area for their cleaning because we have two dogs. They will come right in and no problem with the dog. They spent the time and got a lot of stains out. We are in a rental place and they had a cat that they lost.
Description of Work: I used Safe Clean for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$201

stephanie S.
10/2011
5.0
carpet cleaners
  + -1 more
Great professional service. They took the extra time to go over the really bad stains. I would use them again.
Description of Work: Great professional service. They took extra time to go over the really bad stains. I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100
    • 1
    • 2(current)
    • 3

Contact information

1202 Buckhorn Ct, Wilmington, NC 28411


Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning

FAQ

SAFE CLEAN is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

SAFE CLEAN accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, SAFE CLEAN does not offer free project estimates.
No, SAFE CLEAN does not offer eco-friendly accreditations.
No, SAFE CLEAN does not offer a senior discount.
No, SAFE CLEAN does not offer emergency services.
Yes, SAFE CLEAN offers warranties.
SAFE CLEAN offers the following services: Carpet Cleaning.

Contact information

1202 Buckhorn Ct, Wilmington, NC 28411


Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed