Roto-Rooter

sewer cleaning company, water softener installer, water heater installer,

About us

Roto-Rooter plumbers in Wilmington provide plumbing maintenance, repairs and installations as well as clogged drain cleaning. Roto-Rooter's Wilmington plumbers offer residential and commercial plumbing services that customers depend on for all of their local plumbing needs. Trusted and recommended since 1935, Roto-Rooter is the premier provider of plumbing and drain cleaning services in Wilmington, NC. Homeowners and businesses depend on Roto-Rooter 24 hours a day, 7 days a week. Our specialty is emergency services. Your call will be answered by a trained customer service representative who will handle your request quickly and schedule service at your convenience.

Business highlights

9 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.778 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
9%
3
3%
2
3%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.4
responsiveness
4.8
Showing 1-25 of 78 reviews

Robert S.
06/2020
5.0
Service person very good

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Harvey L.
05/2020
5.0
They under promise and over deliver

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Katy C.
04/2020
5.0
The service professional, Mitch, arrived promptly when scheduled and was very helpful. He was a delightful young man and seemed very trustworthy. I will definitely use this company again because of him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Hilary K.
04/2020
5.0
Mitch was very helpful and able to fix our problem so quickly. I was very impressed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

LARRY B.
03/2020
5.0
Excellent service by a very qualified technician. Thanks Mitch

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$325

victoria Y.
03/2020
5.0
Mitch was very professional and completed the work as required. I will definitely use him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$105

MELISSA M.
03/2020
5.0
Brian is a fantastic plumber! He discovered the problem with both leaky sinks and fixed them perfectly! We thought the water was dripping from one area and he discovered it was leaking in 2 places. He showed up on time, was super friendly and cleaned up after he was finished. I highly recommend Brian at Wilmington Roto Rooter!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Eugenia G.
01/2020
5.0
Colby explained the problems and solutions simply and honestly. He offered me a plumbing suggestion for my clogged drains that didnâ t involve having to get another pipe system. My house still uses its 1933 original plumbing system. I am adding them to my business call list.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$275

Charles B.
01/2020
4.5
Very professional and prompt.

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.5

Yes, I recommend this pro

Madelyn M.
01/2020
5.0
Same day service...very happy with new garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jesse M.
12/2019
5.0
Excellent job. Came here on time and made sure we were satisfied with the service. He was very courteous and explained what needed to be done. I would recommend Mr. Rooter without hesitation! Jesse

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Evan J.
12/2019
5.0
They fixed both problems within 2 hours. Cost over $700 and I supplied most of the materials. Work was great but the cost was excessive.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Rhonda D.
12/2019
5.0
I called and left my contact information and they called me back the next morning and worked me into their schedule. Tthey were on time and did a professional job. I was well satisfied with the service they showed me . No more problems since. I hope it remains this way.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James B.
11/2019
4.5
Project consisted of replacing a toilet valve and repairing a shower leak. They did both in an efficient professional manner. Excellent same day service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Charles M.
10/2019
5.0
I hired Roto-Rooter to check water lines for excessive water usage and to replace two outside water spigots. They arrived on time, very friendly and professional, knowledgeable, and addressed the issues I had. I called the local water company and they explained to the city exactly what they diagnosed as the potential excessive water issue. The bill was in line with my expectations for I would highly recommend Roto-Rooter for any plumbing issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brenda B.
10/2019
5.0
They were here 1 hour after i called, exactly when they said they would be. Very nice guys and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brenda B.
10/2019
5.0
They were here 1 hour after i called, exactly when they said they would be. Very nice guys and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gail M.
10/2019
5.0
This is the second time I have used this Roto Rooter location and they were prompt, looked for the most economical fix while doing quality work. I will continue to use them anytime I have a plumbing issue!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$267

Pete S.
10/2019
5.0
Dan and Colby were incredibly professional. Main drain line replaced quickly with excellent cleanup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ruth Ann P.
09/2019
3.5
Invoice is almost worthless for describing what materials costs were, what labor costs were and what discounts were applied. As work was in crawl space, have no way to check. < $700 for fixing one big leak and about 5 more pinholes using new PEX piping. Took 4 days from call to come and complete all work.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$679

Mike H.
08/2019
5.0
One exterior downspout was still backing up after initial visit. They promptly came out to clear the downspout and drain at no extra charge. Super happy with the service and friendliness of crew.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Michelle G.
07/2019
5.0
Dan arrived on time on a Sunday afternoon and found the problem in no time at all. We had been without any water to the house for over 36 hours. He fixed the problem in less than 30 minutes and it was nice to have water again. Dan was very friendly , with a great sense of humor and a pleasure to be around. If ever have another problem, we will ask for him,

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brad H.
06/2019
5.0
quick response time, great service, fair price

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

EDWARD C S.
05/2019
5.0
Emergency call. Was there before they said. Solved problems quickly. Very satisfied

Rating CategoryRating out of 5
quality
5.0
value
2.0
responsiveness
4.5

Yes, I recommend this pro

Contact information

2708 Exchange Dr Unit C, Wilmington, NC 28405

https://www.rotorooter.com/wilmingtonnc/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Insured

Licensed*

Trade License Number
L.36574
Trade License Locale
NC
Trade License Expiration
12/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

sewer cleaning company,
water softener installer,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Roto-Rooter accepts the following forms of payment: CreditCard
Yes, Roto-Rooter offers free project estimates.
No, Roto-Rooter does not offer eco-friendly accreditations.
No, Roto-Rooter does not offer a senior discount.
Yes, Roto-Rooter offers emergency services.
Yes, Roto-Rooter offers warranties.

Contact information

2708 Exchange Dr Unit C, Wilmington, NC 28405

https://www.rotorooter.com/wilmingtonnc/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day