Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Gentry Service Group

4.8(
626
)

Heating and Air Conditioning, Air Duct Cleaning, Appliance Repair,

... +5 more

About us

For half a century, the experts at Gentry Heating, Inc. have been delivering top notch cooling and heating installation and repair service in the Asheville, NC area. Our NATE certified technicians have experience performing heating and AC repairs on all kinds of equipment, in both residential and commercial settings. Trust your comfort to the dedicated pros at Gentry Heating.

Business highlights

62 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Air conditioning & heating repair, air duct cleaning, solar thermal & hot water heaters,

Services we don't offer

Electrical. Kitchen Appliance Repair.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8626 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
6%
3
1%
2
1%
1
2%
Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Write a review
Showing 526-550 of 626 reviews
Richard E.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Maintenance
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Gentry Service Group
Dear Member - Thank you for your review and most importantly, for your valued business. Please let us know if we can be of service to you in the future. Sincerely - Duane Gentry - president
Timothy C.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The service technician arrived on time and answered all my questions.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Gentry Service Group
Dear member - thank you for your business and for your review. Sincerely - Duane Gentry - president
L. Heather Y.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Semi-annual service. No problems noted. Also paid for renewal of contract.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$179
Response from Gentry Service Group
Dear member - I appreciate your business. Thank you also for renewing your maintenance plan with our company. We are here for you when you need us. sincerely - Duane Gentry - president
James B.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Gentry Service Group
Dear member - thank you so much for your business and for your review. Sincerely - Duane Gentry - president
Dave B.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: This was a yearly service agreement we signed up for. The technication was extremely knowledgeable and was able to locate a small gas leak which both the gas company and another heating company was not able to locate. Strongly recommend Gentry Heating
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Response from Gentry Service Group
Dear member - thank you for your recommendation. We realize that great people is what makes our company strong. We really appreciate your business and hope to work with you again. Sincerely - Duane Gentry - president
Frank G.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Periodic service of HVAC system at home. Went fine.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$104
Response from Gentry Service Group
Dear member - I appreciate your taking the time to review our service. Thank you for your business and know that we are here to serve you should you need us in the future. Sincerely - Duane Gentry - president
carol M.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: serviced furnace - great service
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from Gentry Service Group
Dear member - your business and review are much appreciated. Please consider us again when you need heating and air conditioning service or repair. Sincerely - Duane Gentry - president
Erin L.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The employee that came to our house to tune up our HVAC unit was very nice and professional. They were very helpful and were able to troubleshoot our issue. We are on a routine maintenance plan with them now since our unit is getting old and needs annual care.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179
Response from Gentry Service Group
Dear Member - thank you for your business and for reviewing our company. We are here for you when you need us! Sincerely - Duane Gentry - president
Cherie F.
12/2014
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Replaced a part and cleaned and service my furnace. Great service. Tha part was $104 extra but he had the part in his van.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from Gentry Service Group
Dear member - Im so glad you chose our company. Thank you also for your kind review. Sincerely - Duane Gentry - president
Stephanie G.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Gentry Service Group
Dear member - we appreciate your business and your kind review. Please let us know if we can be of service in the future. Sincerely - Duane Gentry - president
Margaret L.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Gentry Service Group
Dear member: thank you for your review and for your business. We value you as a customer. Sincerely - Duane Gentry - president
Bridget H.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
.Tech did full assessment.
Description of Work: Assess why unit blower was not functioning correctly
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$29
Response from Gentry Service Group
Dear member - we thank you for your business and for your kind review. Please let us know if we can be of service to you in the future. Sincerely - Duane Gentry - president
Paula C.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed Mr. Slim AC/Heating system. Serviced heat pump and set up automatic service plan.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from Gentry Service Group
Dear member - thank you for your business and for trusting our company with this large investment in your home. Sincerely - Duane Gentry - president
gayle G.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I used this service for a home I own in North Carolina. I'm not at the home. They had great communication, detail and professional work ethic. Great Company AND people that represent the company.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Gentry Service Group
Dear member - thank you for your business and for trusting our company with your North Carolina Home. WE are here for you if you need us this winter. Sincerely - Duane Gentry - president
John W.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Did winter check over of our ac/heat system. Were familiar w our system tho their 1st visit and made a few helpful adjustments.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Response from Gentry Service Group
Dear member - thank you for your business! Our Nationally Certified technicians have been trained on virtually all HVAC systems. We appreciate your kind review. Sincerely - Duane Gentry - president
Paul K.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: checked my furnace, replaced an expensive battery for $114.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$163
Response from Gentry Service Group
Dear Member - thank you for your business and for choosing our company for service. We are hopeful that you will consider us again for maintenance and or repair to your home's most expensive appliance. Sincerely - Duane Gentry - president
James M.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked the ac/heat pump provided estimates for any repairs and when it needed to be checked again. Great service.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary F.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They checked my heating/ac system and told me why I need to know about it. All went very well. Very respectful serviceman.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Don S.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The service technician arrived promptly and was very thorough and helpful. He provided an excellent customer service experience.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$98
Response from Gentry Service Group
Dear member - I often tell our co-workers that "our ability to repair or maintain a heating a cooling system is only 1/2 of our job". We need to always insure that the customer has a positive and similar experience each time they call our office or each time we come to their home. Thank you for your business and detailed review. Sincerely - Duane Gentry - president
Mary J.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Gentry Service Group
Dear member - I appreciate your business and your review. Thank you for choosing our company for your HVAC service. Sincerely - Duane Gentry - president
Mary J.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Gentry Service Group
Dear member - thank you for your business and for your review. We are here for you when you need us! Sincerely - Duane Gentry - president
gus Z.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
$109
Response from Gentry Service Group
Dear member - we appreciate your business. Know that we are here for you should you need us in the future. Sincerely - Duane Gentry - president
Cindy Z.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from Gentry Service Group
Dear Member - We appreciate your business and your kind review. Please let us know if we can be of further service. Sincerely - Duane Gentry - President
Eugene P.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed mini split heat pump.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Response from Gentry Service Group
Dear Member - your business is so appreciated. Especially since you are "in the neighborhood". Thank you for taking the time to give us your feedback. We are here for you! Cordially, Duane Gentry - president
Melodie F.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I purchased a $109 deal for a seasonal heating and a/c tune-up (annual service agreement). It was fine.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Gentry Service Group
Dear member - we appreciate your business and for taking the time to review our company. I know that you have a lot of choices for in home services. Thanks for choosing our company for the service and maintenance of your home's most expensive appliance. Sincerely - Duane Gentry - president

Contact information

100 Buckeye Access Rd, SWANNANOA, NC 28778

http://www.gentryservice.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured
Licensed*
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Appliance Repair,
Wells and Pumps,
Dryer Vent Cleaning,
Metal Fabrication & Restoration,
Chimney Caps,
Solar Panels

FAQ

Gentry Service Group is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Gentry Service Group accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Gentry Service Group offers free project estimates.
Yes, Gentry Service Group offers eco-friendly accreditations.
No, Gentry Service Group does not offer a senior discount.
Yes, Gentry Service Group offers emergency services.
Yes, Gentry Service Group offers warranties.
Gentry Service Group offers the following services: Air conditioning & heating repair, air duct cleaning, solar thermal & hot water heaters,
Electrical. Kitchen Appliance Repair.

Contact information

100 Buckeye Access Rd, SWANNANOA, NC 28778

http://www.gentryservice.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day