Redmond Heating and Air is fully licensed and duly registered by the state of North Carolina to install HVAC systems up to fifteen tons. It is a small company that can do service or install. We accept cash or check as form of payment.
fireplaces, gas logs, heating & air conditioning/hvac
+ 1 more
Using an Angie's List Deal, we hired Kenneth Redmond to clean/service our gas fireplace. He arrived when he said he would, did an excellent job and was very pleasant to work with. I mentioned our 11 year old blower made noise intermittently and it obligingly made the whining/grinding noise for him. We decided to get a new blower. He ordered it and scheduled install. In the meantime we used the fireplace and of course the blower now did not make the offending noise. (We planned to continue with the install anyway since it was only a matter of time until it failed.) When he came out to install it, I casually mentioned that naturally after ordering, it is not making the noise anymore. He offered to cancel if it seemed it wasn't needed and he would just keep the blower, adding it to his stock of spare parts. No pressure or ominous warnings of impending failure or anything. I was impressed. He installed it and we are looking forward to a whining/grinding-worry free Fall.
Description of Work: Install new fireplace blower
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Joseph H.
04/2016
5.0
gas logs, heating & air conditioning/hvac
+ 0 more
Ken did a great job We had not used our gas logs in years because of the odor present when we used the logs. Ken checked out our gas logs and found them to be in good shape. The just needed a good cleaning and a couple of adjustments. Ken was knowledgeable, pleasant and thorough. I'll definitely use his company again in the future.
Description of Work: Cleaned and tuned up our gas logs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
BRYAN W.
04/2016
5.0
fireplaces, gas logs, heating & air conditioning/hvac
+ 1 more
Technician was personable, friendly, and knowledgeable. He took the time to show me how the system worked and answered all my questions. He failed to follow-up with me on cost of parts that would need to be replaced next winter. All in all this was a great experience.
Description of Work: Inspected the gas fireplace and serviced for winter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Delta D.
04/2016
5.0
fireplaces, gas logs
+ 0 more
It went great! Kenneth arrived as scheduled. He was very professional and friendly. He checked the fireplace and detected a problem. He was able to correct it without any major repairs. He said he would first try blowing the area with nitrogen to see if that would fix the problem and it did. He checked all of the components of the fireplace to make sure everything was working properly. He also educated me about the type of fireplace I have and what I should do when using it for extended periods.
Description of Work: He serviced my gas fireplace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Marci L.
04/2016
5.0
fireplaces, heating & air conditioning/hvac
+ 0 more
Wonderfully. He was very knowledge, nice, responsive, efficient. Highest recommendation.
Description of Work: Serviced our fireplace. Installed a switch for our fireplace fan. Cleaned fireplace and parts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Eugene S.
04/2016
5.0
heating & air conditioning/hvac
+ -1 more
I t went well. He was punctual performed the service and fixed a remote control problem.
Description of Work: checkup and repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Suzanne D.
04/2016
5.0
fireplaces, gas logs, heating & air conditioning/hvac
+ 1 more
We have a ventless fireplace that is no longer manufactured. It's main problem was a smell of gas when turned on. One of the best things we liked about Kenneth is he specializes in fixing gas fireplaces. It is tough these days to get something fixed at a reasonable price, as compared to buying something new which is way more expensive. The unit threw him a couple of challenges but he stayed until the problem was identified and remedied. He is also a very personable young man.
Description of Work: Cleaned and serviced gas log fireplace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Larry M.
04/2016
5.0
fireplaces, heating & air conditioning/hvac
+ 0 more
Did a good job going over everything, and cleaned the fireplace up nicely. Well done.
Description of Work: Gas fireplace service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Carol J.
03/2016
5.0
fireplaces, heating & air conditioning/hvac
+ 0 more
Big Deal Purchase. He responded very quickly to make the appointment. He arrive on time. He was very neat covered the floor. He also showed me how to use the fireplace. I was very pleased.
Description of Work: Big Deal Cleaned Gas Fireplace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Stephen S.
03/2016
4.0
fireplaces, gas logs, heating & air conditioning/hvac
+ 1 more
Went very well, Good work, professional,I am happy with the work and would recommend this vendor to others.
Description of Work: cleaned and tuned up gas log set in fireplace
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$60
Chad B.
03/2016
5.0
heating & air conditioning/hvac
+ -1 more
Responded to email request in a timely manner. Showed up right on time the next morning. Assessed the issues, did what he could to repair the furnace. Had to come back on Monday to finish the repair. Was on time and fast in the fix. Thorough work with a great attitude and professional service.
Description of Work: Repair and replace motor/blower in furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Gerald T.
03/2016
3.0
heating & air conditioning/hvac
+ -1 more
They came out and did what we asked them to. They weren't able to help us any further. For what they did, the price was alright, it was a special. Responsiveness was what I expected. I would use them for an estimate.
Description of Work: We used Redmond Heating & Air
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$60
Bill M.
03/2016
5.0
fireplaces, gas logs, heating & air conditioning/hvac
+ 1 more
Very thorough. Rejuvenated an old blower also. Would definitely use again
Description of Work: Cleaned and serviced 2 gas fireplaces
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Andrew H.
02/2016
5.0
fireplaces, gas leak repair, heating & air conditioning/hvac
+ 1 more
Ken was very informative on how the gas fireplace works and what parts could fail. He performed a thorough cleaning, tested for gas leaks and CO, and then showed me how to relight the pilot should I ever need to in the future. Overall, I'm very happy with the service provided.
Description of Work: Gas fireplace cleaning and inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Ken T.
02/2016
5.0
gas logs, heating & air conditioning/hvac
+ 0 more
Mr. Redmond was promptly on time, very friendly and did a great job. I would recommend him to anyone.
Description of Work: Serviced gas logs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Richard K.
02/2016
5.0
fireplaces, heating & air conditioning/hvac
+ 0 more
He was there on time and did the job quickly and efficiently
Description of Work: Inspect and test the system and clean the fireplace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Michael H.
02/2016
5.0
gas logs, heating & air conditioning/hvac
+ 0 more
The company owner arrived at the agreed time. He cleaned and serviced our gas logs as necessary. After he was done he cleaned up around his workspace. I would use your service again.
Description of Work: Clean and serviced gas logs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Marilyn F.
02/2016
5.0
gas logs, heating & air conditioning/hvac
+ 0 more
See the above statement in regard to what Mr Redmond did.
Description of Work: Mr. Redmond cleaned the gas fire logs and burner openings, checked starter switch, and area under logs. Also kept reminding me to open a slight crack in the window next to the fire logs to prevent any build-up of carbon monoxide in the room. Mr Redmond made several checks for carbon monoxide in the room near the fire logs with the fire on. He was very pleasant and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Judy M.
02/2016
5.0
fireplaces, gas logs
+ 0 more
Things were great. They came close to the time I bought it so I would give them a good rating.
Description of Work: They did a gas log/fireplace tune up.
Rating Category
Rating out of 5
Yes, I recommend this pro
$59
Rebecca L.
02/2016
5.0
gas logs, heating & air conditioning/hvac
+ 0 more
Kenneth met my husband and went through the gas logs making sure everything was in working order. They are working and he answered all my husbands questions. We would use them again.
Description of Work: The provider contacted us before the service to confirm the time and location and showed up on time and ready to work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
lisa T.
02/2016
5.0
gas logs
+ -1 more
Great experience! Super friendly and answered all my questions. Even when I had a question a week later, he responded right away!
Description of Work: Clean and repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Phyllis M.
02/2016
5.0
fireplaces, heating & air conditioning/hvac
+ 0 more
This was good experience. Mr. Redmond was a few minutes early for the appointment. He explained everything he did as well as answering my questions. I was considering installing a blower and he explained why the blower would not serve the purpose. He covered the floor and cleaned up everything. I would definitely use him again.
Description of Work: Serviced gas fireplace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
fred R.
02/2016
5.0
fireplaces, gas logs, heating & air conditioning/hvac
+ 1 more
Kenneth Redmond of Redmond Heating & Air arrived as promised at agreed upon date and time. He was very professional and took care to keep the house clean at all times. The fireplace was dismantled and parts were cleaned (burner, glass, jets, etc) and reassembled. He then tested that all was working well, adjusting flame and fan to our desired settings. Not until after getting approval all was okay did he pack up and leave. A very personable fellow who I would use again.
Description of Work: inspection and cleaning of gas fire place; checked power outage backup.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Melissa M.
02/2016
5.0
fireplaces, heating & air conditioning/hvac
+ 0 more
Fabulous work! He did a very thorough job, and I am very pleased with the result. My fireplace is working better than it ever has! Now we can enjoy its warmth and ambiance for many winters to come. I appreciated his explanations of what he was doing. I am not a handy person and he didn't talk down to me. I felt comfortable having him in my home. He wore protective booties and brought in a tarp to protect my hearth and carpet while he worked. He even went above and beyond: I mentioned that I'd always wanted a gas stove, so he offered to look and see if my kitchen was already built out for that. It wasn't. Then he offered to see if it was a viable option to have it installed. Alas, due to my house's construction, it's not. But now I know! He is very friendly and knows what he's doing. I would highly recommend Redmond Heating & Air!
Description of Work: Inspected the fireplace for safe operation, tested carbon monoxide levels, thoroughly cleaned all major parts such as the burner system, pilot assembly, thermocouples, burner pan, and firebox. Demonstrated the two ways the blower can function (straight on-off, or temperature-controlled).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Joan K.
02/2016
5.0
fireplaces, gas logs, heating & air conditioning/hvac
+ 1 more
It went perfectly. David was on time, cleaned up after himself when done and explained things to me about our fireplace that I did not know
Description of Work: Cleaner our propane fireplace and checked for carbon monoxide leaks
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Gas Logs,
Fireplaces,
Natural Gas Lines
FAQ
Redmond Heating & Air is currently rated 4.9 overall out of 5.
Sunday: 9:00 AM - 5:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
Redmond Heating & Air accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Redmond Heating & Air does not offer free project estimates.
Yes, Redmond Heating & Air offers eco-friendly accreditations.
No, Redmond Heating & Air does not offer a senior discount.
Yes, Redmond Heating & Air offers emergency services.
No, Redmond Heating & Air does not offer warranties.
Redmond Heating & Air offers the following services: Heating & Air Conditioning. Repair - Gas Leaks.