Redmond Heating and Air is fully licensed and duly registered by the state of North Carolina to install HVAC systems up to fifteen tons. It is a small company that can do service or install. We accept cash or check as form of payment.
He arrived at our house at the end of a busy workday for him because we had smelled gas. He did a thorough check of our system in the rain and dark and found the system was ok. We were very impressed with this response and will plan to use him again.
Description of Work: He saw our purchase and came the same day we purchased the deal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Doug B.
02/2016
5.0
fireplaces, gas logs, heating & air conditioning/hvac
+ 1 more
He arrived on time and was very professional. I would highly recommend them to a friend.
Description of Work: Clean the Gas Log and start the fireplace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Diane P.
02/2016
5.0
gas leak repair, gas logs, heating & air conditioning/hvac
+ 1 more
.Ken Redman is my HVAC man from now on. He has excellent training and expereince, he learned from a pro. Ken has knowledge of gas logs like no others. Mine were not firing up properly. He took them apart, checked for gas leaks, checked the proper ventilation, cleaned all the parts, and put it back together. He tested them repeatedly. They work like charm now. Ken knows his trade! I was also very pleased with how he checked my HVAC system. He is very thorough., polite, helpful, prompt, reassuring, and professional. His prices are quite fair. I know he will take good care of my HVAC and gas log needs.
Description of Work: Annual HVAC tune -up; added a pipe to extend my gas heater out from the wall to make access to the control easier; cleaned, tune-up my gas logs(really good at this); checked for gas and CO2 leaks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Cecile W.
02/2016
5.0
fireplaces, gas logs
+ 0 more
Very satisfied. Price was very good for ensuring the safe operation of our gas fireplace. Ken was prompt, friendly and professional.
Description of Work: Cleaned gas logs, and checked gas flow...showed us how to operate pilot light...and completely cleaned up after.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Colin S.
02/2016
5.0
gas logs
+ -1 more
Fantastic service. Kenneth was right on time, explained everything carefully and also very careful not to make any mess. I strongly recommend his service.
Description of Work: Tune up of gas log.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Brennan C.
01/2016
5.0
fireplaces, heating & air conditioning/hvac
+ 0 more
Great job! Arrived when promised and took his time to thoroughly clean gas fireplace and service it. Also, took the time to explain some things about using it to me. I will definitely call him if I have HVAC servicing needs.
Description of Work: Cleaned and maintenance of gas fireplace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Keekira C.
01/2016
5.0
fireplaces, gas logs, heating & air conditioning/hvac
+ 1 more
Kenneth was very professional, he arrived on time inspected my gas log fireplace and serviced it.
Description of Work: Inspected gas log fireplace and serviced it
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
herbert H.
01/2016
5.0
fireplaces, gas logs, heating & air conditioning/hvac
+ 1 more
will use him again for HVAC or gas log fireplace work.It went very well. His personality and qualifications were excellent, and he was prompt and efficient. He made suggestions and comments to help me with future maintenance, without suggesting an immediate job costing money. I would/will use him again for HVAC or gas log fireplace work. Herb Huene
Description of Work: Check, evaluate, and improve quality of gas log fireplace, electrical and gas connections, blower, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Brandy P.
01/2016
5.0
gas logs, heating & air conditioning/hvac
+ 0 more
Everything was great. Very professional. He wore booties inside the house to keep my floors clean, was polite, and offered honest and helpful advice to help me fix the problem I was having with the gas logs.
Description of Work: General tune-up of gas logs, trouble shooting of problems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Francesca M.
01/2016
5.0
heating & air conditioning/hvac
+ -1 more
Been in our home for 15 years, and had never had the gas logs serviced before. Brought in Redmond Heating and Air largely for safety reasons, but Kenneth also made fireplace look much better by cleaning the grass cover very well. Didn't realize how dirty it has become behind the metal screen. Looks much better now. Kenneth was extremely thorough, completely disassembling the logs and cleaning/inspecting each and every part. Very confident that the gas logs are now safe. Very friendly and professional work.
Description of Work: Cleaned/tuned up our gas logs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Dwight B.
01/2016
5.0
heating & air conditioning/hvac
+ -1 more
Great service and Mr. Redmond is very personable. Seems very honest and trustworthy. He meticulously took the entire fireplace apart, thoroughly cleaned it and put it back together. Then he demonstrated the operation to include lighting the pilot light. Plan to have him back out in the spring to service our A/C units. Would definitely recommend Mr. Redmond to anyone.
Description of Work: Performed a cleaning and inspection service on our gas fireplace. He also spent some time just talking and giving advice on other heating and A/C issues...very informative and educational.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Wendy L.
01/2016
5.0
gas leak repair, gas logs, heating & air conditioning/hvac
+ 1 more
I bought the $59 gas log service deal from Angies List. Kenneth Redmond arrived on time, a few minutes early in fact. He brought in a tarp to cover the floor and to put his equipment on. He cleaned the logs, fireplace, glass doors (even scraping paint off doors). He blew out the gas line for better efficiency. He showed me how to work the logs again (I had not used in a couple of years). He cleaned up everything and my logs look brand new! Kenneth was professional and very nice. I would reccommend him to everyone.
Description of Work: Serviced existing gas logs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
David D.
01/2016
5.0
heating & air conditioning/hvac
+ -1 more
Excellent work, everything was done on time and beyond my satisfaction
Description of Work: clean , check up and tune gas fireplace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
McDonald M.
01/2016
5.0
gas logs, heating & air conditioning/hvac
+ 0 more
Mr. Redmond arrived at the agreed-upon time and spent a full hour throughly going over the various components of the gas log set. He was very professional and took the time to explain to me what he was doing and why. I will gladly call him for future projects.
Description of Work: Inspected and serviced my 15 year old ventless gas log set.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Walter C.
01/2016
4.0
gas leak repair, gas logs, heating & air conditioning/hvac
+ 1 more
Provider was on time friendly and professional. He found the problem and checked the gas log for leaks. He did ask if we wanted to add a blower for $200.00 which I decline. Overall the service se es good but did not need extra sales pitch.
Description of Work: Cleaned and adjusted thermo. Cld eaned burners and checked for gas leaks and Carbon. Checked remote switch and connections. Cleaned and wiped down work are a.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
$59
Response from Redmond Heating & Air
Mr. [Member Name Removed], first and foremost I apologize for the sales pitch. Secondly, thank you for telling me. I want to serve my customers the best I can and without feedback I just continue doing the same thing. Several customers have asked me about blowers and I mistakenly assumed that you were interested as well. Thank you, Kenneth Redmond
Michelle Y.
01/2016
5.0
heating & air conditioning/hvac
+ -1 more
Kenneth was very courteous and informative during the entire process. He took time out to explain exactly what he was doing with each step of the process. He even walked me through the steps for a few diy maintenance jobs. Couldn't be more pleasure with the entire process!
Description of Work: A complete inspection of tune-up of our gas fireplace. Cleaned and tested each part of the fireplace from the ignitor to the logs. The electrical switch on the fireplace was only working intermittently... so we really hadn't not used the fireplace for over 5years. This was repaired as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Josh K.
01/2016
5.0
gas logs, heating & air conditioning/hvac
+ 0 more
Kenneth did a great job. We had not used the gas logs since moving in the home. He serviced the logs and provided instruction on their proper use. Would definitely use again.
Description of Work: Gas log tune up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
joseph P.
01/2016
5.0
gas logs, heating & air conditioning/hvac
+ 0 more
Ken Redmond repaired and checked out gas log fireplace quickly and efficiently. He also looked at several other problems I has in the house and repaired them too. He is punctual, competent, capable, efficient, reasonable and courteous. I would recommend him without hesitation and will certainly use him again.
Description of Work: Repaired gas log fireplace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Larissa F.
12/2015
5.0
gas leak repair, gas logs, heating & air conditioning/hvac
+ 1 more
Kenneth showed up right on time and went above and beyond with the Angie's List deal on checking out our gas logs. The only problem we had was a clogged gas line preventing enough gas from getting through, and he was able to clear it out quickly. Very nice guy and would definitely use again! Very professional!
Description of Work: Purchased a yearly service on gas logs and had a problem with pilot light staying lit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Paul D.
12/2015
5.0
heating & air conditioning/hvac
+ -1 more
Excellent service. When owner identified an issue with the flame staying lit,Kenneth found the on/off switch was faulty and replaced it with an owner supplied switch. There was no extra charge for this trouble shooting. I plan to use Kenneth for future work.
Description of Work: Performed a clean and inspect deal for a gas fireplace AND fixed an owner identified problem of flame cutting off intermittently.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Dick (John Richard) W.
12/2015
5.0
gas logs, heating & air conditioning/hvac
+ 0 more
Kenneth Redmond appeared right on time and went to work. The pilot light on my gas logs had suddenly gone out a few weeks earlier. Kenneth took out the logs and cleaned them with his portable vacuum cleaner, and then checked the faulty pilot light. The problem proved to be a small one and he quickly got it working again, explaining to me how the system works. Hd then replaced the concrete logs in their proper places and cleaned up any soot from the floor near the fireplace as well as around the grate. Since he still had time until his second appointment I asked if he could check the ignition for my Jenn-Aire gas cooktop that has been resistant for several years. He checked all the burners and discovered a problem that would need a part to be perfect. However he advised me that a simpler and less expensive solution would be to keep a grill lighter close to the stove and light the resistant burner manually. I will do that since the cooktop is out of warranty. He charged only $20 for checking the cooktop, and said he would check the model number of the stove when he got back to his office and let me know so I could get it repaired if I wished. Kenneth's work was outstanding and went well beyond what the work order originally called for. I recommend him highly; he clearly can do repairs on many household problems.
Description of Work: Repaired the pilot light on my fireplace gas logs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
David C.
12/2015
5.0
gas logs, heating & air conditioning/hvac
+ 0 more
Provider was flexible with scheduling and arrived early. Provider was very professional and helpful in providing guidance on operation and maintenance of my fireplace. Would recommend.
Description of Work: Gas Log Fireplace Tune-Up, Cleaning, and Inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Martha D.
12/2015
5.0
heating & air conditioning/hvac
+ -1 more
Went great- works and looks so much better
Description of Work: Got my gas fireplace clean and working
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Ian S.
12/2015
5.0
gas logs, heating & air conditioning/hvac
+ 0 more
It went very well. He did a good job and then went over the work he had done and the operation of the gas fire.
Description of Work: Serviced and clean a gas fire place.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
sarah G.
12/2015
5.0
heating & air conditioning/hvac
+ -1 more
Mr. Redmond was great! He was on time and courteous. He explained everything clearly and worked hard the whole time he was here. He showed us the before and after inside our HVAC unit. He left everything cleaner than when he came. I would definitely recommend his services to anyone needing HVAC maintenance. He was honest, trustworthy and very hard working.
Description of Work: Mr. Redmond did seasonal maintenance and cleaning for our 2 HVAC units.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Gas Logs,
Fireplaces,
Natural Gas Lines
FAQ
Redmond Heating & Air is currently rated 4.9 overall out of 5.
Sunday: 9:00 AM - 5:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
Redmond Heating & Air accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Redmond Heating & Air does not offer free project estimates.
Yes, Redmond Heating & Air offers eco-friendly accreditations.
No, Redmond Heating & Air does not offer a senior discount.
Yes, Redmond Heating & Air offers emergency services.
No, Redmond Heating & Air does not offer warranties.
Redmond Heating & Air offers the following services: Heating & Air Conditioning. Repair - Gas Leaks.