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Rays Floors & More

Flooring Sales and Installation, Hardwood Flooring Sales and Installation, Carpet Sales and Installation

About us

We are a full service floor covering company. We now have a New KITCHEN & BATH SHOWROOM.

Business highlights

27 years of trusted experience

Services we offer

We Offer Residential & Commercial Sales & Installation of all types of floor covering. This includes Carpet, Vinyl, Hardwood ( Prefinished & Site Finished ), LVP Flooring, Laminate, Custom Area Rugs & Rug Binding and Serging. We also offer Sales and Installation of Cabinets and Countertops from our new Kitchen & Bath Showroom.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Reviews

4.856 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
5%
3
4%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 51-56 of 56 reviews

Chris J.
05/2017
5.0
flooring contractor
  + -1 more
Work looked great,
Description of Work: Removed and replaced old vinyl floors with new material.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Susan M.
06/2015
5.0
flooring contractor
  + -1 more
unknown
Description of Work: Installed flooring in my father's bathroom. Most definitely I will use Ray Floors again !!! |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Robert W.
11/2014
5.0
flooring contractor, hardwood floor
  + 0 more
Amazing job done fast.
Description of Work: Put down some laminate hardwood floors in my office.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Haya G.
10/2014
5.0
flooring contractor
  + -1 more
fine
Description of Work: review

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah R.
09/2014
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: I have a client that needed carpet in only one room. Ray Smith treated me as if his company was installing the whole house. Prompt, professional, and courteous, Ray gave me a quote, arranged for the carpet to be picked up and met me at the customer's house during the installation. I especially appreciated how he worked in this small job on a day he had several other installations. As an interior decorator, I look for reliable contractors. Ray gets top marks from me! Debbie Ray ReDecorate My Space, LLC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Kamilah F.
06/2014
2.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
unknown
Description of Work: Company responded to my initial call after a few days. He promised to come out to provide an estimate and never showed up. To date there has been no follow-up from the company or phone call to apologize or reschedule.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
3.0
punctuality
1.0


Response from Rays Floors & More
I'm really not sure why [member name removed] says I did not go out to her house and measure. I called and talked to her on August 12, 2013 and we set up for me to be at her house around 12:30 pm. that day. She had told me her husband would be there to let me in to measure and look at the subfloor. She also said she would call her kids and let them know I was coming by to look at the flooring. I was there around 12:30 pm. and her husband did not show up. I did get in to measure because her daughter let me in. In fact her daughter even tried to call her father to see if he was on the way but she did not get him to answer the phone. I measured the kitchen area which is where she wanted new laminate flooring. The old flooring was already taken out and just the subfloor was there. The subfloor had holes in it and needed to be replaced. I left her house and called a contractor I know to get pricing on replacing the subflooring because the subfloor was very weak and needed bracing and a new subfloor installed . I have the email he sent to my office on that same day. I called and left messages for [member name removed] numerous times and never got a phone call back from her. I finally gave up calling her and figured she had gotten someone else to do the job. I know that my company does not deserve the grade she gave us. I would not have gone out to her house and measured and gotten a contractor involved in helping to get there flooring fixed if I didn't want to do the job. I just don't understand how she can say I did not come out to her house or call her. I still have all my notes and sizes and prices for her job.
    • 1
    • 2
    • 3(current)

Contact information

Raleigh, Raleigh, NC 27603


Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Carpet Sales and Installation

FAQ

Rays Floors & More is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Rays Floors & More accepts the following forms of payment: Check
Yes, Rays Floors & More offers free project estimates.
No, Rays Floors & More does not offer eco-friendly accreditations.
No, Rays Floors & More does not offer a senior discount.
No, Rays Floors & More does not offer emergency services.
Yes, Rays Floors & More offers warranties.
Rays Floors & More offers the following services: We Offer Residential & Commercial Sales & Installation of all types of floor covering. This includes Carpet, Vinyl, Hardwood ( Prefinished & Site Finished ), LVP Flooring, Laminate, Custom Area Rugs & Rug Binding and Serging. We also offer Sales and Installation of Cabinets and Countertops from our new Kitchen & Bath Showroom.

Contact information

Raleigh, Raleigh, NC 27603


Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed