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From Our Vintage Point

Furniture Refinishing and Repair

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Julie S.
03/2015
1.0
furniture repair
  + -1 more
It did not go well. They had issues showing up when they said they would and didn't finish the work properly. The finished work was very poor quality (streaked paint, crooked cabinets, finish is coming off the table now). I can't speak to the quality of the products that they sell at their retail space, but I wouldn't recommend them for custom work. My mistake in this transaction was not demanding a detailed, written and signed scope of work, with an estimated completion date (and allowable window) and final price. It was a very frustrating experience and in addition to what I paid them, I know have to either fix what they didn't do correctly on my own, or pay someone else to fix all the problems (peeling paint, cabinet and drawer fronts that were improperly re-installed, finish that is coming off of my table - for example). I didn't give them the opporutnity to correct the issues because of a few responses they gave me when I did raise a concern and their unreliability (they weren't able to show up several times when they said they would). For example, I was told to install shoe molding to fix the paint that was peeling after I lifted the tape around the bottom of the cabinets they repainted. If I had the written scope of work, I would have held them to it, but with nothing in writing I had no alternative but to accept it and move on. Again - my mistake. I love giving praise to people when they do a good job, and was already thinking of people I could refer to these folks, but was so disappointed and had to tell my friends not to use them.
Description of Work: Refinished cabinets, a table and 6 chairs

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,650

    Contact information

    8601 Glenwood Ave, Raleigh, NC 27617


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Furniture Refinishing and Repair

    FAQ

    From Our Vintage Point is currently rated 1 overall out of 5.
    No, From Our Vintage Point does not offer free project estimates.
    No, From Our Vintage Point does not offer eco-friendly accreditations.
    No, From Our Vintage Point does not offer a senior discount.
    No, From Our Vintage Point does not offer emergency services.
    No, From Our Vintage Point does not offer warranties.

    Contact information

    8601 Glenwood Ave, Raleigh, NC 27617