Founded 1989 • With Angi since October 2009
Business Highlights
Se Habla Español
Family Owned & Operated
Wears MaskAmenities
Free Estimates
Yes
Warranties
Yes
Eco-Friendly Accreditations
Yes
Licensing
No License Required for Trade
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.
Verified Reviews
Showing 1-25 of 508 reviews
Sara H.
05/26/2023
Hunter was ver professional, kind, and knowledgeable! He is an amazing asset to the business!! I highly recommend his services!
Description of Work
A/C diagnosis, service recommendations, and repairs.
Category
Uncategorized
Service Provider Response
Hi [Member Name Removed]. Somehow your kind review of [Member Information Removed] services landed on our page by mistake. Just letting you know so you can repost your review on his page. Have a great day!James C.
07/27/2022
Dave C.
05/09/2022
It went very well.. David Redd is excellent, he got us established, and was very professional and nice. Herman was excellent in getting the products ordered, and getting the work promptly scheduled. The gentlemen that came to install the floor were very respectful, courteous, and nice. They did excellent work, and had the carpet removed and flooring installed in 3 rooms and a hallway in one day. Very hard workers !! Herman called to follow up a few days later to make sure we were happy with the work, and to let us know to call if we ever had an issue. Would definitely recommend this company !!!!!
Description of Work
Remove Carpeting and Install Luxury Vinyl Tile
Category
flooring contractor
Service Provider Response
[Member Name Removed], thanks for the comments on the work we did for you in late April. We sure appreciate your trust in us and knowing you are a satisfied customer!Amber J.
03/10/2022
Love our new LVP flooring!! Looks great, competitive pricing, awesome customer service from making the appointment all the way to the guys installing the flooring. Everyone was always friendly and professional and always came when they said they would. They will even call you when they are on their way! Any questions we had along the way they were quick to respond to. I would highly recommend working with this company for your flooring needs! We will be calling them again when we get ready to do our upstairs flooring.
Description of Work
New LVP Flooring
Category
carpet cleaners, flooring contractor
Service Provider Response
Thanks [Member Name Removed] for your review! We appreciate your business!Angelique G.
07/16/2021
The sales experience was good. Going through Costco, one has to pay for the entire project up front and that is different from any other. Pretty significant miscommunication between scheduling, the crew, and the customer. The crew is efficient. The installation workmanship was decent but not stellar. The flooring itself was installed nicely but if one is picky about details, there are areas for improvement. A saw was not used to cut the quarter round, rather clippers were used. When asked about it, installers stated it was quicker which it was but it left ragged edges. The LVP was not cleaned with a vacuum cleaner but with Bruce hardfloor cleaner and a mop which left the newly installed floor hazy. We moved the furniture again ourselves, properly cleaned the floor and it looked great after. We also took care of fixing the pieces of quarter round that look especially ragged. Decent enough for the price if you don't care too much about details. For my budget and the price differential, I went with this. Would I hire again? Maybe. Only if there is a huge price differential.
Description of Work
Carpet and LVP installation
Category
carpet installation, flooring contractor
Shan R.
02/25/2021
Carolina Inn Home Flooring team was very professional from the initial conversation. They advised me with several options & had no issue with providing samples before deciding what floor & design to use. They were very professional in working around my schedule. The installation team was also very professional and did a great job in installing & explaining through the process. I will recommend to hire if anyone is looking for changing or installing new floor.
Description of Work
Flooring entire house. Included laying new carpets & LVP
Category
carpet cleaners, carpet installation, flooring contractor, hardwood floor
Service Provider Response
We're humbled with your compliments and value your business. Thank you for selecting us and for recommending us to others when the opportunity arises!R L.
01/21/2021
Amazing Company all the way around. Herman was prompt at appt time, great samples, eager to help me get just what I wanted. Installer was amazing at promptness, skill & neatness. Carpeting is a bit pricey, but well worth it for the impeccable service from start to finish. Will be doing another bedroom very soon. Thank you for being a company I can recommend.
Description of Work
Guest Room Carpeting
Category
carpet cleaners, carpet installation
Service Provider Response
Thanks for choosing us to work with and for your willingness to recommend us to others! We look forward to meeting again!Janet K.
01/10/2021
Could not have dealt with a more professional and courteous group. They arrived to start work when they said they would, in fact a little earlier. The carpet installation was picture perfect. The crew new what they were doing. They had to move a lot of furniture to lay the carpet and they put it back in place as it was. They even finished earlier than I anticipated. Their sales representative was very courteous, and professional. He knew his products. I will definitely use this company again.
Description of Work
Re-carpeting master bedroom and stairs.
Category
carpet installation
Service Provider Response
Thank you so much for your business and for sharing your experience with others! We look forward to helping you and anyone you recommend us to with future flooring projects.Mike O.
12/22/2020
Very well, except the crew didn't remove the old linoleum in the bathrooms and forgot to install new carpet in the hallway closets. Overall, the crew worked quickly and professionally and were careful moving the large pieces of furniture out of the bedrooms before installation and made sure it was all placed back where we wanted it.
Description of Work
Carpet in three bedrooms and flooring in bathrooms
Category
carpet installation, flooring contractor
Service Provider Response
Thank you for your complimentary words. Per our telephone conversation, we've addressed the two issues you pointed out to your satisfaction. As always, let us know if you have other questions about your floors and we'll be gracious in our replies. Thanks again for your business!Mary G.
11/06/2020
We had a stair runner installed. Carolina In Home Flooring did an awesome job at communicating before and after installation. The installer was professional and polite and did a great job of keeping the area clean. They also followed up after install making sure I was happy. Would highly recommend and definitely would use again!
Description of Work
Stair Runner
Category
carpet installation
Service Provider Response
Thanks [Member Name Removed] for sharing your experience working with us! We appreciate the business and your complimentary words!Sonia N.
07/13/2020
It went great. They showed up on time, and did a great job getting the entire house done in one day. They moved all of the furniture, and when they left, they put everything back where it belonged.
Description of Work
Carpet
Category
carpet installation, flooring contractor
Service Provider Response
Thank you for choosing us to replace the flooring throughout your home, and thank you also for sharing your positive experience with others! We're grateful for your business, and are confident you'll enjoy your new floors for many years to come. Let us know if there is anything else we can do for you, or if you know of someone who could also benefit from our award winning services.Tom S.
06/14/2020
I highly recommend you use Carolina In Home Flooring. The team did a great job retrofitting 9 floor returns, replacing the metal returns the builder used with wood and even stained them to match the hardwood floors. Outstanding customer services from Kelly, Mike, Oscar and Fidel. Fidel did an amazing job, he is a craftsman for sure. Super clean, outstanding customer experience. I will definitely use them again and I recommend you hire them too.
Description of Work
Retro Fit AC/Heat Wood Floor Registers
Category
hardwood floor, woodworking
Service Provider Response
We're so thankful you chose us to help you with your flooring project. Our team works hard to meet the needs of our customers, and it's gratifying to hear words of appreciation and recommendation shared with the public as we strive to do what we do best as a locally owned and operated residential flooring sales and installation business.Brian D.
06/10/2020
From the get-go, our experience with Carolina carpeting was a great experience. David, their sales rep came out and measured our stairwell for carpeting and while he was there I asked him for a separate estimate to include our two bedrooms. His quote was so good, including the bedrooms, we decided to do it all. Then he showed us some samples of what we had planned on, and we ended up grading to a much more stylish look for a very nominal added price! Then the carpet layers showed up, right on time as David was, and went right to work moving furniture around and pulling up the old carpeting. They were very efficient at what they did and were as quite as Church mice! They were extremely polite and considerate to my wife and I and tried to remain out of our way. They both work non stop until the work was done and cleaned and vacuumed up any messes that might have been made. They completed their work early in the afternoon and left after they checked to see we were satisfied with their work. With all the carpeting installed, only a small remnant remained of about 2 x 3 ft piece. My wife and I are very thrilled at the new look it has given our house.
Description of Work
We had our stairs and bedrooms carpeting replaced..
Category
carpet installation, woodworking
Service Provider Response
Thanks so much for the excellent review! We appreciate positive comments and work hard to ensure our customers are satisfied with the process of buying flooring from start to finish. Our reviews speak to the A rated work we have done since 2010 when we started this business, and we look forward to maintaining that reputation into the future as the area's leader in in-home sales and installation. Enjoy your new floors!Barry B.
05/24/2020
Joan C.
04/08/2020
This is the second time I have used Carolina In Home Flooring to install hardwood floors. The first time (4 years ago) was to install hardwood floors in my kitchen, foyer, and powder room. This time was to install hardwood floors in my living room and dining room (which connect to the foyer and kitchen respectively). As always, they did a great job. Lonnie, the sales rep, gave me several options on how to make the old floors match with the new floors. Fidel and his team (Miguel and Francisco) installed the floors and gave me the results I wanted. I am very pleased!!
Description of Work
installed hardwood floors in living room and dining room
Category
flooring contractor, hardwood floor
Service Provider Response
Thank you for your trust in us!Derek M.
09/09/2019
We have wood flooring throughout our lower level with the exception of 3 rooms. We wanted to get a floor that "matched" although our current floors are probably 15 years old and were sanded and stained when installed. In other words, matching them would be impossible. David came out and to assess the job and had some samples sent. We did find a color that we could eventually stain to match the current floor, but wanted to get a wider board for the other rooms as we won't be matching/staining for a while. The intent is to clearly defined the rooms and the 5in hickory planks did the job nicely. The team was prompt, professional and completed the job in a timely manner. However, there was one issue where they dinged the wall. Oscar was very prompt in responding and repairing the wall. Despite the small issue, I would highly recommend them. They do great work and were a pleasure to be around.
Description of Work
Hardwood flooing in 3 rooms
Category
hardwood floor
Service Provider Response
[Member Name Removed], thanks for sharing your experience with us and others. We appreciative your decision to work with us, and glad you found our services (sales and installation) worthy of your recommendation. We hope to hear from you again when the need arises for additional flooring work for you or anyone you could kindly refer us to!Jeff F.
09/07/2019
If you're adding wood floors to your home, you must call Carolina In Home Flooring! They were excellent! They worked well as a team! They were very professional, responsive, and attentive. I had 5" white oak flooring installed on my entire 1st floor. They measured the moisture levels several times to make sure it was conducive to the wider wood flooring. They delivered the wood in advance so it could acclimate to the conditions of my home. They communicated every step of the way. They cleaned up after themselves each day. The installation pros were very professional and genuinely wanted to make sure I was happy with their work. At the end they put furniture back where I wanted and even attached some felt pads to furniture that was too heavy for us to lift. They always had a great attitude! The finished product is gorgeous! As a Real Estate Professional in the area, I see a lot of floors and have high expectations. These guys did not disappoint! I highly recommend!
Description of Work
hardwood flooring installed throughout first floor
Category
flooring contractor, hardwood floor
Service Provider Response
Thank you for this review! At Carolina In Home Flooring & Design Center, we have been motivated for a decade to understand and meet the needs of our customers. We're glad we were able to do that for you, and thankful you placed your trust in us to do so. We hope to hear from you again when the need arises for additional flooring work for you or anyone you could kindly refer us to!Ann T.
07/27/2019
Excellent from contact through clean-up and follow-up. These people are professional and efficient. Highly recommend them.
Description of Work
Hardwoods in bedroom and closet
Category
flooring contractor, hardwood floor
Service Provider Response
Thank you for sharing. We appreciate and value every customer who chooses to work with us, and we're glad we've earned your trust by meeting your needs! We look forward to working with you and anyone you may kindly refer us to in the future! Thanks again for your business!Julie A.
05/18/2019
Overall it went very well. I have recommended them. Those guys doing the work did an awesome job!
Description of Work
2400 d's house. They refinished our hardwoods and removed our old carpet and put new in.
Category
carpet installation, flooring contractor, hardwood floor
Service Provider Response
Thanks for sharing your positive comments with us! We're thankful you chose us to do your two flooring projects and look forward to future work with you if the need arises!William G.
05/02/2019
We hired Carolina in Home to refinish about 1500 sf of hardwood floors and during their inspection of our house they were very knowledgeable and did not push anything on us that we had not requested. During the work they found that some of the floor was water damaged beyond repair which necessitated the replacement of the floor of an entire room. Because this was not in the original quote, they did not charge for the additional cost. We were amazed at the way the floors turned out and we would hire them again in an instant if we ever need any more work done on our floors.
Description of Work
Refinishing old floors
Category
flooring contractor, hardwood floor
Service Provider Response
Thanks so much for sharing your positive comments related to the work we did for you last October. Let us know if we can help you or anyone you know with future flooring projects!Anthony I.
11/11/2018
The installation went well but it's been a nightmare since. After 2 years we have tape covering broken pieces of the floor. I don't completely blame the company as I believe this is really an issue with Shaw but no one is offering to help and it looks like I'm going to need to pay to get new floors installed after 2 years!!
Description of Work
Floors installed
Category
flooring contractor
Paul K.
10/03/2018
Everything went very well. I would use these people again.
Description of Work
new carpet
Category
carpet installation, flooring contractor
Service Provider Response
Dear Customer, Thank-you for taking the time to write a review about your experience! We always love to hear that customers will come back to us in the future. Enjoy the new carpeting and let us know if you have any concerns or questions. Sincerely, Martha Gerringer Sales AssistantAnn C.
08/31/2018
The guys were awesome, Love my floor. They were very professional removed my old flooring and leveled the floor were needed. cleaned up after themselves, moved and replaced furniture and appliances.
Description of Work
I had my downstairs flooring replaced with vinyl flooring 7" planks
Category
flooring contractor
Service Provider Response
Dear Customer, It's always exciting to hear that our installers did a great job and that you are pleased with your selection! Thank-you so much for your business and please call us if you have any other flooring projects. We'd love to work with you again! Sincerely, Martha Gerringer Sales AssistantBarbara A.
07/27/2018
They did a really really good job. They showed great work ethic and I would use them again.
Description of Work
They refinished my hardwood floors and replaced some of the wood.
Category
hardwood floor
Service Provider Response
Dear Customer, Love that we got a double really description! Our installers work very hard and are conscientious and reliable, so thanks for mentioning them. Glad to hear that you are pleased with everything! Thank-you for your business! Sincerely, Martha Gerringer Sales AssistantRobert B.
07/02/2018
We did not use Carolina In-Home Flooring. We visited their showroom and worked with David to choose a Coretec luxury vinyl plank. David then came to the house and measured, and sent a proposal. His price was about $400 higher than an equally professional competitor for the same product, so we chose the other shop to do the work. When I told David we went elsewhere, he said he had a little wiggle room in the labor cost, but I don't like doing business that way. Give me your best price and let me compare, rather than revisiting each company to see if they can do better.
Description of Work
Replace mixed floors with Luxury Vinyl Plank
Category
flooring contractor
Service Provider Response
Dear Customer, Thank-you for your honest review! Everyone's time is valuable, we understand, but there are times when we can work with our installers or the manufacturer's reps to earn a better price from them and then pass it on to our customers. We do try to provide you with the best price up front, but if we run against a competitor offering a lower price, we do everything we can to earn your business. Please give us a shot when you have another project. We'd love to be able to show you the quality work our installers perform. Sincerely, Martha Gerringer Sales AssistantPhone
Address
3208 Wellington Ct
Raleigh, NC 27615
Service Categories
Other Information
Services offered
Services not offered
Covid-19 update
We are taking additional precautions to protect our customers.
Health & Safety Measures
We will wear masks and gloves when we visit your home
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.
FAQ
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