Air Experts Heating & Cooling

Heating and Air Conditioning, Plumbing, Energy Efficiency Auditing,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We keep your heating and cooling equipment working properly, performing at peak efficiency while insuring your comfort and keeping your air safe. We Guarantee 100% Satisfaction with all our work. The professionals at Air Experts have been providing comprehensive HVAC services to the residents of Raleigh, Durham, and Chapel Hill since 1986.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Heating & Air Conditioning Service, Maintenance & Replacement systems. Indoor Air Quality. Plumbing repair service. Hot Water Heater service and replacements. Water Filtration and Purification.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.83,264 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
7%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 3251-3263 of 3264 reviews

Elizabeth J.
08/2012
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: A/C system maintenance

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel R.
08/2012
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The "24-point check" turned up some issues, which we expected with older units; however, when we contacted another company for repairs, they found a leaking valve and other issues which were not noted. Check not very helpful at all.

Rating CategoryRating out of 5
quality
3.0
value
5.0
responsiveness
5.0

$180

Response from Air Experts Heating & Cooling
We appreciate our customers feedback and are absolutely dedicated to delivering more than what they could possible expect. When I saw this review I was stunned and stopped in my tracks. I immediately dropped everything and looked into every detail of this service call. Fact, the customer purchased our big deal special which is a financial loss for our company but we are happy to offer it because it brings us customers for life. This customer had 29 year old systems that needed a minimum of $4000 in repairs done and that repair would probably not have lasted long, they really needed to be replaced. These old systems are less than half as efficient as the new systems that are out today. When these systems were installed Ronald Reagan was our President. Our top notch technician was ethical and honest and did exactly what any one would want, told the customer the truth and explained that they were to old to spend good money on. As a matter of fact when I read the report I was proud to have him as one of our many long term employees This rating is one of those that proves that even when you do everything right you can not please everybody. The company that this member got after we were honest for a second opinion was one of the many companies that make using Angie's list a must when shopping for the right company. I can guarantee that you will not find the other company rated anywhere near the top of Angie's List. It is probably a company that does not care weather the customer is throwing away money and just wanted to make a quick buck. Our over all rating is currently the highest of any company with over 50 reviews in the state of North Carolina. Thank you Angie's list members for helping Air Experts become the #1 rated company in the entire state. We are committed to doing all we can to fix a system but there is a point when keeping them alive is not a viable option and its time to pull the plug. It is an comfort system, not grandma.

Donna K.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Tune up for 2 air conditioning units. Matt, the service technician was great!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gerald B.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Complete tune-up on our two A/C systems. Our tech was very professional and took great pains no to track dirt, etc. into our house. He spent a great deal of time explaining to us what he was doing and the overall condition of our system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Michael C.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I ended up signing up for there 1 year maintenance program and they applied the 60 towards the program. Tech was Extremely knowledgeable and helpful. Would def. recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Diana P.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The serviceman who came performed the services per the Big Deal coupon. He was friendly and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kenneth T.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Tuned up A/C unit for the summer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

David W.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
It was all GOOD !!!!
Description of Work: My air conditioning upstairs went out. I had Freon blown in. This did not work. Hence, we replaced our upstairs system and since all systems were ~ 15 years old, we agreed to replace upstairs and downstairs systems. We had been serviced by Britt whom changed to Air Experts. They agreed to credit us back for the Freon and service calls. They arrived timely, placed three people on the job and completed the work on the date and times agreed to. Overall, they were AWESOME !!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Mary C.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
Fantastic!
Description of Work: I had read the reviews on this firm and decided to give them a try. My upstairs air conditioner was blowing warm air. A call resulted in a service man at my house 12-2. He explained what he found and it turned out to be replacement of the unit. The next day a salesman was at my house to talk about costs, etc. After educating me on my systems that were approaching 13 years old, I decided to replace both upstairs and downstairs units. The price was fantastic and the guarantees are letting me relax for the next few years with no worries of money going out for repairs. The next day a crew of approximately 8 men showed up and worked 8+ hours to get the two new systems in. They vacuumed all my air ducts and sealed all the joints on the ducts. New pad bases and took apart the old upstairs unit and rebult it for both heat and a/c and installed a new gas pack for the downstairs unit. From the saleman on down I couldn't have asked for a nicer group of people to work with. Everyone was polite, did their job with no interference to me and I believe that I got excellent value for my dollar. TODAY I am enjoying a cool comfortable inside environment., :-)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jay S.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
Went well
Description of Work: Prompt and professional. Glad to recommend them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Allen D.
07/2012
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: A/C tune up and cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$100

Michel P.
07/2012
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: A/C tune-up on two systems and a replacement of a battery part on one of the systems. Quality is low due to repairmen forgetting to turn on breaker switch on one of the system. They responded very quickly and were onsite the next morning. The repairmen was also late but I was aware of the timing issue and was kept updated. Even though there were problems with the service, I will still recommend them and will use them again.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro

Maria E.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
It went great
Description of Work: The technitian (Matt) arrived on time and proceeded to insert a cover on his shoes which I really appreciated. He worked very efficiently and serviced my 2 air conditioners thoroughly. He found out that my upstairs air conditioner wasn't working so he checked all the electrical components until he found the problem, which he fixed. I am totally satisfied and will keep their name on my files. The price I paid covers only 1 air conditioner because I had purchased a "Big Deal" on the other one and it also covers the replacement part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Contact information

7 Rupert Rd, Raleigh, NC 27603

https://yourairexperts.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Insured

Licensed*

Trade License Number
35368
Trade License Locale
North Carolina
Trade License Authority
North Carolina: Plumbing, HVAC, Fire
Trade License Expiration
12/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Energy Efficiency Auditing,
Drain Cleaning,
Natural Gas Lines,
Water Heaters,
Water Filtration and Softening

FAQ

Air Experts Heating & Cooling is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Air Experts Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Air Experts Heating & Cooling offers free project estimates.
No, Air Experts Heating & Cooling does not offer eco-friendly accreditations.
Yes, Air Experts Heating & Cooling offers a 5% senior discount.
Yes, Air Experts Heating & Cooling offers emergency services.
Yes, Air Experts Heating & Cooling offers warranties.
Air Experts Heating & Cooling offers the following services: Heating & Air Conditioning Service, Maintenance & Replacement systems. Indoor Air Quality. Plumbing repair service. Hot Water Heater service and replacements. Water Filtration and Purification.

Contact information

7 Rupert Rd, Raleigh, NC 27603

https://yourairexperts.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day