Air Experts Heating & Cooling

Heating and Air Conditioning, Plumbing, Energy Efficiency Auditing,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We keep your heating, cooling, and plumbing equipment working properly and performing at peak efficiency while ensuring your comfort and keeping your air safe. We guarantee 100% satisfaction with all our work. The professionals at Air Experts have been providing comprehensive HVAC services to the residents of Raleigh, Durham, and Chapel Hill since 1986.

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Heating & Air Conditioning Service, Maintenance & Replacement systems. Indoor Air Quality. Plumbing repair service. Hot Water Heater service and replacements. Water Filtration and Purification. Backflow certifications.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.83,268 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
7%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 676-700 of 3268 reviews

Dannette D.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
It went very well. There was a one day delay in getting the work done because of a winter storm that came through the area, but they were here the very next day and completed the work. We are pleased with the outcome.
Description of Work: Did a service call to evaluate a problem with our heating system. We were given our options, and chose to replace the heating and AC system a few days later.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$7,500

Regis K.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
The person who came was very helpful, he explained us that the problem could be a quick fix or it could be something worse. He also explained very well what costs it would implicate in the worst case scenario.
Description of Work: The heating was not turning on and the person who was sent fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Dutch D.
03/2015
4.0
air duct cleaning
  + -1 more
They were supposed to put a probe in and instead he just used his cell phone. This did not make me happy.
Description of Work: They did a diagnostic review of our air ducts.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Jeremy H.
03/2015
5.0
air duct cleaning
  + -1 more
It worked out well. There were no dislikes and the guy that came out was very professional and got the business done. There was no additional cost to the Big Deal offer.
Description of Work: They cleaned all the ducts out and sanitized them. They serviced some things that I needed to and they told me stuff that I have to keep my eye on in the future.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Bill C.
03/2015
3.0
electrician, heating & air conditioning/hvac
  + 0 more
Informed me that the noise was coming from a inducer blower on the Carrier furnace. Advised that replacing the furnace was probably the best option because "a new inducer blower costs $875 plus about $200 in installation." Replaced two blower motor capacitors for $280 in additional charges. I found a new OEM Carrier inducer blower from a heating supplier for $250 with tax and shipping and installed it myself--an easy repair for 75% less than I was quoted. The call became an effort to sell me a new furnace for thousands of dollars by attempting to overcharge for a simple part swap-out. Given that, I now wonder if even replacing the blower capacitors was bogus.
Description of Work: Performed a check on two gas furnaces in my home. Investigated a loud whine in one of them. Part of an Angie's deal of a furnace checkup for $39 per furnace.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$358

James S.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
Air conditioner went out on the hottest day of the year of course so set up the appointment to see what needed to be repaired. Found out before the technician arrived that is was just a bad fuse. Technician came in and did a cleaning and recharge of the system to make sure that nothing else would be problematic in the future. Very professional.
Description of Work: AC Inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

SHERRY L.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
It was just fine. They were very pleasant and did what they had to do.
Description of Work: Checked the heating unit for my HVAC for winter.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Dennis Z.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
Great. They didn't find anything wrong and the pricing was right. Did everything that they said they would do. If I ever need any repair or tune up I would use Bobby again. He was very professional, punctual and friendly. He was willing to explain everything that he doing because I went up to the attic with him and asked questions.
Description of Work: Checked on two furnaces before winter started.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

David M.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
Arrived on time. Very professional and courteous. Performed inspection in 30 min. No problems reported. Great job!
Description of Work: Annual inspection and maintenance of heating and cooling systems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Pauline W.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
They were excellent and always are. I use them every year and they are good and prompt.
Description of Work: I purchased a deal for a seasonal furnace or tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Jonathan S.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
It turned out just fine. We had them look at our cooling system; we had a problem with our unit.
Description of Work: I bought a deal for $29 for a heating or cooling diagnostic service call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

JOHN H.
02/2015
4.0
heating & air conditioning/hvac
  + -1 more
They did repair but not sure if they performed the maintenance service originaly paid for.
Description of Work: Replaced controller board on furnice.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Joan L.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
They did a good job. They needed some extra work but they seemed good. The guy was very good and I was happy.
Description of Work: I purchased a Big Deal coupon from Air Experts Heating & Cooling last Christmas for a furnace tune up and inspection. I also purchased one for my brother.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Andres R.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
It came out great. They came after several months after I purchased the big deal. There were no additional charges on top of the $29 deal at that time they came. They did a great job. They came back to replace the unit less than a week after. I cannot remember the cost but it was not cheap because they had to replace the whole unit. The person who came initially was very knowledgeable and was able to diagnose the issue right away. Then he came in touch with the people who replaced the whole unit and they came in within a day to go over the estimate and sign the contract. Three days after, they came and replaced the unit. Everything has been working fine ever since. The price was competitive, I think it would have been less than I would have gotten in some other place but I decided not to because I like the service that is why I went with them. It was competitive but it was not great. 3
Description of Work: I used the big deal of Air Experts Heating & Cooling. They came in and they looked at it and eventually had to replace the heating unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John L.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
There was an additional charge to the $49 Big Deal because I have two units and we agreed that they would service the second unit at that same rate. I have actually used them before prior to them doing the Angie’s List Deal and I had good service. I have used them multiple times through Angie’s List. It has always been positive and they have been responsive. They are a good company to work with. There was nothing negative and they were on time.
Description of Work: I purchased a Big Deal for Air Experts Heating & Cooling. They did a tune-up of the heating and air unit. They checked the components and made sure there was enough refrigerant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Douglas G.
02/2015
4.0
heating & air conditioning/hvac
  + -1 more
It went fine. They repaired the problem.
Description of Work: I bought a big deal for $29.00 for a heating or cooling diagnostic service call.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

JOHN MARK M.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
They arrived on time and did the work. They were friendly. There were no additional fees associated with the deal.
Description of Work: I purchased a $55 deal for a seasonal air-conditioner tune-up. They inspected it and and made sure everything was working well. He may have replaced the air filter too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Mary H.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
It went fine and I signed up for the annual check-up.
Description of Work: I purchased a deal for a seasonal furnace or an air-conditioner tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Jennifer W.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
Went well, looked at the system, was in and out quickly.
Description of Work: Heating furn. check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Joseph C.
02/2015
5.0
electrician, heating & air conditioning/hvac
  + 0 more
They were fine. He serviced and took care of everything I needed replaced. They took care of one part that needed to be replaced. They were very professional.
Description of Work: I purchased a Big Deal from Air Experts Heating & Cooling for a furnace tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Lorraine M.
02/2015
4.0
heating & air conditioning/hvac
  + -1 more
The staff was nice and good. The staff was very prompt. They staff was professional,friendly and thorough. They did not have the manual for my particular AC unit, so they didn't know what the setting should be, but I still felt very comfortable.
Description of Work: They did a seasonal tune up.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

robert J.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
It turned out great. Very professional and did extra work that they didn't need to do. They were very prompt. I purchased an annual maintenance plan from them and looking forward to having them back in the spring.
Description of Work: They replaced a unit and serviced the unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rosemarie W.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
The service went fine. One technician named Kyle came out and completed the job in about 45 minutes. He did a great job and was punctual. He did a thorough tune up. I had no problem scheduling the deal and they came out the day after I purchased the deal.
Description of Work: I purchased a deal for a furnace tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Mike G.
02/2015
5.0
heating & air conditioning/hvac, air duct cleaning, dryer vent cleaning
  + 1 more
Techs were on time, professional, and explained what they were doing and offered recommendations were needed
Description of Work: Clean & sanitize heating ducts, clean dryer vent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Elizabeth W.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
The work and scheduling were both fine. The price was very reasonable.
Description of Work: They performed tune-up on our Trane furnace. They also provided an estimate for additional work that I have not had done as yet.

Rating CategoryRating out of 5
value
5.0

Yes, I recommend this pro
$39

Contact information

7 Rupert Rd, Raleigh, NC 27603

https://yourairexperts.com/

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM


Licensing

Insured

Licensed*

Trade License Number
35368
Trade License Locale
North Carolina
Trade License Authority
North Carolina: Plumbing, HVAC, Fire
Trade License Expiration
12/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Energy Efficiency Auditing,
Drain Cleaning,
Natural Gas Lines,
Water Heaters,
Water Filtration and Softening

FAQ

Air Experts Heating & Cooling is currently rated 4.8 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Air Experts Heating & Cooling accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Air Experts Heating & Cooling offers free project estimates.
Yes, Air Experts Heating & Cooling offers eco-friendly accreditations.
Yes, Air Experts Heating & Cooling offers a 5% senior discount.
Yes, Air Experts Heating & Cooling offers emergency services.
Yes, Air Experts Heating & Cooling offers warranties.
Air Experts Heating & Cooling offers the following services: Heating & Air Conditioning Service, Maintenance & Replacement systems. Indoor Air Quality. Plumbing repair service. Hot Water Heater service and replacements. Water Filtration and Purification. Backflow certifications.

Contact information

7 Rupert Rd, Raleigh, NC 27603

https://yourairexperts.com/

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM