Air Experts Heating & Cooling

Heating and Air Conditioning, Plumbing, Energy Efficiency Auditing,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We keep your heating, cooling, and plumbing equipment working properly and performing at peak efficiency while ensuring your comfort and keeping your air safe. We guarantee 100% satisfaction with all our work. The professionals at Air Experts have been providing comprehensive HVAC services to the residents of Raleigh, Durham, and Chapel Hill since 1986.

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Heating & Air Conditioning Service, Maintenance & Replacement systems. Indoor Air Quality. Plumbing repair service. Hot Water Heater service and replacements. Water Filtration and Purification. Backflow certifications.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.83,268 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
7%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 601-625 of 3268 reviews

Beverly H.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
Technian was so pleasant and efficient. Answered all my questions. We decided to sign up for an annual contract with them. We were/are very impressed with their guarantee.
Description of Work: Complete first time system check. This was an Angies list deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Kathi N.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
Very responsive. Made room in their schedule to return the next day to repair the AC.
Description of Work: Came out to repair thermostat on one AC unit. While there, the other unit stopped working. Diagnosed the problem and came back the next day to repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Aaron M.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
I’ll give them top marks. They did the job.
Description of Work: I used Air Experts Heating & Cooling a couple of days ago. He repaired a broken part of my HVAC unit.
Rating CategoryRating out of 5
Yes, I recommend this pro
$140

Jennifer L.
05/2015
3.0
heating & air conditioning/hvac
  + -1 more
I made an appointment to have a leak check performed on my AC since it has been leaking freon for a couple of years. The service man came out and check my system and quoted me $3500 to replace the evaporator coil on my unit. He was very nice but I felt like he was acting as a salesman and was pushing me to get a new system. Saying that $3500 is half the cost of getting a new system. He got me in contact with a Comfort Expert. The appointment with the Comfort Expert was the same day. He was overwhelming. He brought a couple of binders with unit information, peoples invoices from other companies, and all their Angie's list accomplishments. He tried to sell me on his company and his many Angie's list reviews/rating before he even figured out what I needed and was needing in a system. He quoted me $7000 for a new system. As I usually do I got a second opinion and the evaporator coil was the problem but i was quoted $1500 to fix it and they said there was nothing wrong with my unit. I went with the second company.
Description of Work: Leak check on my A/C

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$135

Lawrence W.
05/2015
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Curtis called ahead, arrived on time and checked and cleaned two A/C units. He cheerfully explained what he was doing as he went. He did a very thorough job and even crawled under the house to check that the A/C ducts were clean. Curtis probably did one of the most thorough jobs of checking my A/C that has been done since I moved in several years ago. He is very professional and friendly and does his job conscientiously. Overall, I was very pleased.
Description of Work: Tune up A/C unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Julia M.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
I did like them. I will be using them again.
Description of Work: Purchased deal for $29 Heating or Cooling Diagnostic Service Call
Rating CategoryRating out of 5
Yes, I recommend this pro
$29

Felecia N.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
Bought a deal from Angieslist to have 2 A/C's serviced - they came quickly and did a thorough job. Were pleasant and worked quickly
Description of Work: Air conditioning tuneup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Aaron D.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
Air Experts was prompt and friendly. They noticed an issue with the blower, stating it would fail at some point in the near future, and gave me an estimate to replace it (but also recommended looking at replacing the whole HVAC unit given its age). The motor lasted through the winter, but this helped me make my decision months later when I started having trouble with my AC.
Description of Work: Opened and inspected furnace, cleared some debris.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

David N.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
Annual AC check up. On time, friendly, and professional. In the past we've had other services come out and they've always "found" problems for $5-600. With Air Experts the system looked good and no suggested repairs. serviced and moved on.
Description of Work: Annual AC check up. On time, friendly, and professional. In the past we've had other services come out and they've always "found" problems for $5-600. With Air Experts the system looked good and no suggested repairs. serviced and moved on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Deborah B.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
Went fine. This was an Angie's deal.
Description of Work: Check AC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$46

Holly S.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
Marvin could not have been more personable and professional!!!! I was given a courtesy call before he arrived...which was even earlier than scheduled. He took extra steps to even "clean up" our outside unit which is 26 years old. He survived my two barking dogs and was very kind to them. I would use Air Experts again in the future and will personally ask for Marvin as my servicemen.
Description of Work: Yearly HVAC diagnostic service and found that the compressor was inefficient so it was replaced. Marvin had the part with him and installed it quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Nancy H.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
He is very efficient and very knowledgeable he also explained everything to me and I really appreciated that. He was very respectful of the things in my house and the surroundings.
Description of Work: He checked all of the equipment . They came back in the fall to check the heating and ac unit. They also checked cooling number as well as my furnace numbers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Doug & Sharon C.
05/2015
4.0
heating & air conditioning/hvac
  + -1 more
Fair. I misunderstood what service was to be provided.
Description of Work: inspection

Rating CategoryRating out of 5
value
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$55

Dorothy W.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
The service went very well; I was very pleased with the level of detail provided before and after the unit was serviced. The service representative was very professional and courteous. He informed me of each item he checked on the AC unit and the level at which it was functioning. I had been told by another company that unit had a refrigerant leak and asked him about the leak; he indicated there was no leak and the refrigerant levels were not low.
Description of Work: Serviced the downstairs A/C unit for my residence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$44

Patricia O.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
Good serrvce and helpful information
Description of Work: Checked heating system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Sui W.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
Very professional. It is good to know that everything works well with my AC system.
Description of Work: Check my two AC systems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

Yongbin L.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
The technician has found there is no refrigerant in the AC unit very quickly. He arrives earlier and very professionally. I trust this company.
Description of Work: Check the AC, found no refrigerant in the system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Todd B.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
Showed up quickly and got the AC running in short order. I was painting upstairs and about to keel over from the heat. It was a welcome relief.
Description of Work: Diagnose cabling and fuse problem preventing AC from working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Kristi N.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
Everything was as expected.
Description of Work: This was for a spring tune-up for my Air Conditioning unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

aaks L.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
I contacted them via Angie's List when my townhouse's heat stopped working last November and I came home to a 45F cold house. They responded quickly and visited for tune up and fixed the problem. They were very professional and responsive and I paid the angie's list member amount for that visit. Would recommend them to anyone!
Description of Work: tune up and service call

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

E. B.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
Air experts performed an accurate assessment and diagnostics missed by Ideal services. They got my system up and running...everything is working fine.
Description of Work: They provided a second opinion for assessment done by Ideal services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Mark N.
04/2015
5.0
electrician, heating & air conditioning/hvac
  + 0 more
My downstairs heating unit was not working. The initial cost of service was $29 for diagnostic service call. The technician assessed the problem and replaced the bad part, an electrical board costing approximately $500. The technician was on time and completed the repair in a timely fashion. The cost of the service was reasonable. I have no complaints.
Description of Work: Assess and fix malfunctioning heating unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Ruelene W.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
The experience was fine. He's very professional, took off his shoes before he came in the house. When he's finished, he was willing to vacuum for me.
Description of Work: I used them last month.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Peter M.
04/2015
4.0
heating & air conditioning/hvac
  + -1 more
It went well, but the price of Freon was significantly higher than another service used by a friend (the types of Freon used weren't verified).
Description of Work: Added refrigerant.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$257

noah M.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
i was overly pleased with the mechanic what he did and his overall work. i also purshased a sevice contract for the future..
Description of Work: diagnostic and cleaning of unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Contact information

7 Rupert Rd, Raleigh, NC 27603

https://yourairexperts.com/

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM


Licensing

Insured

Licensed*

Trade License Number
35368
Trade License Locale
North Carolina
Trade License Authority
North Carolina: Plumbing, HVAC, Fire
Trade License Expiration
12/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Energy Efficiency Auditing,
Drain Cleaning,
Natural Gas Lines,
Water Heaters,
Water Filtration and Softening

FAQ

Air Experts Heating & Cooling is currently rated 4.8 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Air Experts Heating & Cooling accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Air Experts Heating & Cooling offers free project estimates.
Yes, Air Experts Heating & Cooling offers eco-friendly accreditations.
Yes, Air Experts Heating & Cooling offers a 5% senior discount.
Yes, Air Experts Heating & Cooling offers emergency services.
Yes, Air Experts Heating & Cooling offers warranties.
Air Experts Heating & Cooling offers the following services: Heating & Air Conditioning Service, Maintenance & Replacement systems. Indoor Air Quality. Plumbing repair service. Hot Water Heater service and replacements. Water Filtration and Purification. Backflow certifications.

Contact information

7 Rupert Rd, Raleigh, NC 27603

https://yourairexperts.com/

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM