Environmental Cleaning Solutions is your GO-TO for your
Air Duct Cleaning, Dryer Vent Cleaning and Crawlspace Waterproofing needs.
We are a locally owned, family business right here in Concord NC. We pride ourselves in quality workmanship and superb customer care. A rated, top notch service and excellent customer care from start to finish is what has carried us along for so many years. Give us a call today!
704.886.1922
They did a great job. They did what they said they were going to do. My interaction with them was good. They were on time. We sure would use them again.
Description of Work: I have used a Big Deal for Environmental Cleaning & Restoration Solutions. They pressure washed the whole house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Bill B.
03/2014
5.0
air duct cleaning
+ -1 more
The techs showed up on time, looked over the house with me and gave me a final price with AL discounts. They explained the cleaning process which included cleaning accumulated dirt in the furnace fan. They were thorough. Their machine broke down because of a bad switch. They were very apologetic and returned the next morning to complete the job. I'm very satisfied with the results and would use this company again.
Description of Work: Cleaned air ducts
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$420
Response from Environmental Cleaning & Restoration Solutions
WE are sorry sorry about the machine! That has actually never happened before as we keep the best products and equipment but we are glad you understood and let us complete the job! Please call us anytime in the future and we truly appreciate your understanding as sometimes these things do happen!
Patricia A.
03/2014
5.0
hauling services
+ -1 more
The staff was professional, both in setting up the appt and when they came to my home. I would use them again.
Description of Work: They carried away an disposed of an old wall unit that was too heavy for me to put out for bulky town take away.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Response from Environmental Cleaning & Restoration Solutions
Thank you for using our services and we appreciate the review!
Elaine M.
03/2014
4.0
roofing
+ -1 more
They were efficient, professional and their price remained the same. There were no additional charges.
Description of Work: I purchased a Big Deal from Environmental Cleaning & Restoration Solutions and they cleaned the roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$111
Response from Environmental Cleaning & Restoration Solutions
Thanks for the review please call us again for any further needs!
Rick W.
03/2014
5.0
air duct cleaning
+ -1 more
We also hired them to do some additional work that is beyond the scope of just cleaning the air ducts. We didn't have problem with them. I was slow to respond to their inquiry because I was trying to get time to get back and correct the problem. Two things occurred. One, they did some wiring to install a special light in the duct area and that wiring they did created problems in the house. I had to hire a different electrician to come and correct the problem. I had ordered the gentleman of the problem that occurred and they offered a solution. When I called, I asked the man I spoke with if he can reimburse me for that amount and he said he would. They also picked up a six foot cord under the house and asked by any chance if he could put that in his truck that he had. I haven't had any response. But the work they did was fine. They were very nice. Two fellows were in the house and they did a very nice work force. It was an excellent work. The professionalism was good too. I didn't check if they were licensed electricians and they weren't. I didn't find out until after the work. They indicated that they'd come back in a year's time to service the ultraviolet bulb they out in. I just expected a better response on the downside when I had the problem. They did call me back and said he'd come by with the money and I didn't hear back from them.
Description of Work: I had a Big Deal purchase from Environmental Cleaning & Restoration Solutions and they cleaned our air ducts.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Davis H.
03/2014
5.0
air duct cleaning
+ -1 more
It went well. They did their job. They're all A's.
Description of Work: I used Environmental Cleaning & Restoration Solutions for air duct cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Environmental Cleaning & Restoration Solutions
Thanks so much for the positive feedback
Patricia P.
03/2014
5.0
hauling services, house cleaning, home & garage organization
+ 1 more
The guys were right on time and very helpful. We had talked in advance and I knew I was going to have more than the $69 special so they gave me a fair price for additional loads.
Description of Work: Cleaned out basement and shed and hauled away junk.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Environmental Cleaning & Restoration Solutions
Thanks for the review!
Sharon W.
03/2014
4.0
handyman service, home inspection, remodeling, basement waterproofing
+ 2 more
In general I wasn't as pleased as I'd thought I'd be. I was pleased overall. The inspection was good, but I had to pay a lot of extra money for extra work.
Description of Work: I bought a big deal for $149 Vapor Barrier Installation and Free Crawlspace Inspection. They found a lot more to be done. I don't have a big crawlspace, but I had to pay a lot more than the big deal covered to get the entire crawlspace done.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$149
Response from Environmental Cleaning & Restoration Solutions
We appreciate your feedback, as always we encourage every customer to be aware of what each deal covers. this deal covers 500 sq ft. of crawlspace, we always go over price and coverage before any work is done. We are glad you were satisfied with our work and hope to work together in the future
Stephanie M.
03/2014
1.0
remodeling, home & garage organization, epoxy flooring
+ 1 more
They sent out a text telling me that they were overwhelmed. I was hoping to hear from them by now. We will be using this big deal for the epoxy flooring in the garage.
Description of Work: I bought a big deal for 50% off Complete Epoxy Flooring Project
Rating Category
Rating out of 5
value
5.0
responsiveness
1.0
Yes, I recommend this pro
$49
Response from Environmental Cleaning & Restoration Solutions
Sorry for the inconvenience as the deal was supposed to be removed. We have spoken to the customer and have worked out the problem. Thanks [member name removed] for allowing us the chance to redeem ourselves as an honest mistake was made!
Denise H.
03/2014
5.0
hauling services
+ -1 more
I purchased Angie's big deal for one truckload of junk hauling. I had several pieces of furniture that were water damaged that I wanted removed from my basement. I knew that a truckload would not include all of the furniture so I had already prioritized to see what would fit. When I talked to the scheduler, she was extremely nice and when I told her what I had, she said she would have them bring a trailer just in case I decided to have them haul it all but there was no pressure to do so. On the day of the pickup, Jeremy called to let me know he was on the way and then called again to make sure he was coming to the right house. The first three things on my priority hauling list were two large sofas and a treadmill. Although it was obvious they were larger than a truckload, Jeremy agreed to take all three pieces since he had the trailer with him. The sofas were heavy, as they were the kind that have built in recliners. Jeremy had to call two coworkers who were leaving a nearby job to help get them out of my basement. They did all of this at no charge to me (my original deal was all prepaid). I will definitely be calling them when I am ready to have the remaining furniture picked up. They were very professional and accomodating.
Description of Work: Junk Hauling
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Environmental Cleaning & Restoration Solutions
Thanks for the review we appreciate your kind words and as always we strive to make each customer happy. We look forward to working with you again!
Elizabeth L.
03/2014
3.0
house cleaning, pressure washing
+ 0 more
The young man had no idea how to measure my house. My house is 2500 sq feet, and he came with a figure of 5800 sq feet, at which point I started laughing at him, and he looked stunned and said but they are two floors. I have had surgery recently, and I told him to clean the house, and I will pay whatever it costs. It took him 4 hours to clean it, and I paid 400 Dollars in total. I didn't really care at that point because my house needed to be cleaned. I really didn't figure out if the young man didn't have an idea. The big deal was for under 2500 sq feet, and I was sure I was under that, but the manner in which he was measuring, I couldn't figure out if he actually didn't know how to do it, or was it just the way they do business. His work was fine. The siding was clean, and they did a fine job. The additional money was significantly more than expected. They were punctual, they were there on time.
Description of Work: I had purchased a big deal for Environmental Cleaning & Restoration Solutions. They power washed the house. He did the siding, and the back patio which is cement.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
$400
Julia S.
03/2014
5.0
hauling services
+ -1 more
The service was great. I was very pleased with the service. They could not pick up everything the first so they came back the next
Description of Work: I purchased a Big Deal from them for junk hauling services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Environmental Cleaning & Restoration Solutions
Thanks for the review! I hope you have safe travels and an easy move and thanks for choosing ECS!
Showed up on time. Did what they said they would do and more. Best my garage has looked in years.
Description of Work: Removed contents of garage, swept out and pressure washed floor, cleaned out cobwebs, cleaned windows, and although not part of the service, hauled away some items I was getting rid of.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Response from Environmental Cleaning & Restoration Solutions
We hope to work together again in the future feel free to call anytime!
Contacted me in a very timely manner and worked with me on scheduling a good time that worked best for me. Had to reschedule due to rain, however, didn't call until after scheduled time. Next scheduled time, called to notify they would be a little late. (which I had no problem with), were very professional, polite, took extra care not to drag mud onto carpet, made a good suggestion to keep one of the items and provided a very reasonable quote on gutter cleaning. I was very pleased with both Wayne and Josh.
Description of Work: Removed sofa and a pickup truck load of other items. Proved estimate for gutter cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$69
Response from Environmental Cleaning & Restoration Solutions
We are sorry for all of the problems scheduling, the weather was not on our side with this job!
Charlene W.
03/2014
5.0
hauling services
+ -1 more
Hard working guys. Timeliness could use some tune-up; but I understand that you can be held up unexpectedly. In future, with any service of this type, I will ask for a written estimate once there is a chance to view what I want moved. The cost for their services kept changing, to the point where I had to insist I would only pay what they had last told me the last load would cost at the end. While I had a lot to move, I had no idea the total cost would come to almost $500.00. I will attribute this to my error in not insisting on a written estimate once they had a chance to see all that I wanted moved. I will do so in the future. All in all, what I wanted moved is gone, they were hard and friendly workers and I would use them again (with a written estimate of total cost).
Description of Work: Removed quite a bit of junk from the house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$489
Response from Environmental Cleaning & Restoration Solutions
Thanks for the feedback. each deal only covers one truck load of material, each additional load is $120, sometimes we over or underestimate what will or will not fit on one load depending on the material. We will defiantly work on this in the future.
Gaines M.
03/2014
3.0
basement waterproofing
+ -1 more
Their verbal quote for completing the vapor barrier in the crawl space was over $1000. Since I have about 1000 sqft in my crawl space, I expected them to complete the work for a total of about $300 (2x their offer of $149 for 500 sqft). I'm not willing to pay $1000 for installation of a vapor barrier.
Description of Work: I purchased a Big Deal from Environmental Cleaning & Restoration Solutions.
Rating Category
Rating out of 5
Response from Environmental Cleaning & Restoration Solutions
The Deals are at a discounted price, so any remaining square footage or 2x the amount of work will not be another Big Deal as they are limited one per household
Sally M.
02/2014
5.0
epoxy flooring
+ -1 more
The lady from Environmental was very nice, thorough, and cooperative. She called just shortly after purchasing the deal and they were right on the ball. However, the deal itself was a bit misleading. The deal implied that the epoxy flooring would cost a flat $49 when actually it would cost much more, depending of the square footage. She could not have been any nicer. I was very pleased with the lady I dealt with and their customer service was wonder.
Description of Work: I purchased a Big Deal for epoxy flooring.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Environmental Cleaning & Restoration Solutions
Thanks [removed member name], after a few calls we realized that the deal was misleading and we wanted to make each customer aware of that right off the bat! Thank you for being so understanding. Its nice to hear from people like you that although you did not go through with our service you were kind enough to take time out and write a pleasant review. Thank you again!
Virginia W.
02/2014
5.0
heating & air conditioning/hvac, air duct cleaning
+ 0 more
The services provided by Angie's coupon $165.00 were excellent. However you were asked to buy extra services after the inspection. These extra charges would have been another $500.00. I did buy the mold treatment for $225.00 in addition to the $165.00 which I guess was needed but found this price a bit high. I have a small 2 bedroom townhome about 1300 square feet so if your house is larger be sure you will acquire extra charges.
Description of Work: Clean and sanitize air vents
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
Response from Environmental Cleaning & Restoration Solutions
Thanks for the review, we do an inspection of each system and tell each customer exactly what is found, we have to offer the additional services and each possible solution to what we find, we try to be as competitive in pricing-as we can and we are glad you chose us and were happy with our services.
Phillip M.
02/2014
5.0
chimney sweep
+ -1 more
Technician arrived on time was very professional and friendly. He cleaned chimney and inspected it and let me know it was in good shape. Also inspected crawlspace and let me know I needed new vapor barrier, i checked myself and verified his findings, His company also had special through Angie's List that I took advantage of. I was very satisfied with both services.
Description of Work: Chimney sweep service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Environmental Cleaning & Restoration Solutions
We really are working hard to be the best we can be! We also try and make each customer a repeat customer. Thank you so much for allowing us to do business with you and we thank you for the review.
Kimberly J.
02/2014
2.0
air duct cleaning
+ -1 more
Two male workers came for the appointment. I was home alone at the time and felt very uncomfortable with two strange men traveling around different areas of my home at the same time. One would be in the attic while another down stairs or out side smoking and on the cell phone coming in and out as through he lived here. The youngest of the two was more professional and worked non stopped and seemed to do a more though job. I'm currently looking for someone to come in and investigate this mold and make sure its what they said it is. And insure no further treatment needs to be preformed. I paid for this service then had buyers remorse after because I had a lot of unanswered question and felt like I may have been taken advantage of. I paid additional $300.00 and paid Angie List $175.00 total $475.00. Currently I'm putting a n/a instead of a,b,c,d or f until I do more research. They my very well be correct in there diagnosis so until I can conform it this review will be incomplete. Once My research has been complete I'll come back and update my review with a letter score.
Description of Work: I purchased air duck cleaning through Angie's List for 175.00 which included my dryer vent. When they arrived I was told my air duck which had never been cleaned in the past didn't need cleaning. I was told both of my furnaces had some kind of mold. I wasn't given any literature on this type of mold or the product that was being recommended to clean it. I was offered to buy a light for both units for a very hefty cost which I declined.
Rating Category
Rating out of 5
punctuality
5.0
$475
Response from Environmental Cleaning & Restoration Solutions
We spoke with the customer and sent her the information requested about the work performed in the home. We have also make our techs aware that they must inform the homeowner that they have to travel around the home to reach all areas needed in the cleaning. On the other hand, smoking on the job is completely unacceptable and we have recently recognized one of our techs and replaced him and we have had much better feedback. Thank you for the review and we do take each review and carry our company based on customer response and fix all problems as needed.
linda N.
02/2014
5.0
pressure washing, home & garage organization
+ 0 more
My wife said she loves it. Thats all I need to know!
Description of Work: Cleaned and powerwashed my entire garage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Response from Environmental Cleaning & Restoration Solutions
Happy Wife Happy Life! Thank you for the review we are glad you and your wife were happy with our work. We hope to work together in the future
William B.
02/2014
4.0
air duct cleaning, dryer vent cleaning
+ 0 more
The service went well. My only criticism would be that I wasn’t there which wasn't their fault. I did feel like they were trying to upsell and had I been there I wouldn’t have purchased the additional services that we purchased. In addition to the deal they sterilized the duct work.
Description of Work: I purchased a big deal for $175 for Air Duct System Cleaning, Sanitizing, and Dryer Vent Cleaning.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$675
Response from Environmental Cleaning & Restoration Solutions
Thanks for the review! We appreciate all reviews and the time you take out to write them. It does help us as a company to see where or how we can improve. We do not want to have a customer ever to feel pressured into anything. The technicians we send out are highly trained and have to make each customer aware of their findings but we do not ever want anyone to feel pressured.
nadia M.
02/2014
5.0
insulation
+ -1 more
The insulation in our attic was thinning out and we knew we need to augment it. We had several quotes and we almost went with the last one. Environmental Cleaning and Restoration had a special for 500 feet but the insulation for our attic needed 2000 feet. We figured out and discovered that their quote would be the lowest. They came one morning and finished it and cleaned before they left.
Description of Work: Attic insulation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Environmental Cleaning & Restoration Solutions
Thanks for the review please call us for any other services you may need in the future!
carolyn P.
02/2014
5.0
home & garage organization
+ -1 more
I would absolutely use their services in the future. The did a superb job and were 100% professional!
Description of Work: Completely cleaned my garage!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Response from Environmental Cleaning & Restoration Solutions
Thanks for the review! Hope to work together again!!!
Teri S.
02/2014
4.0
dryer vent cleaning
+ -1 more
They came out to do the service and informed us that we would need to replace the entire dryer duct system. We ended up using them for this service.
Description of Work: I purchased a Big Deal for $69 Dryer Vent Cleaning.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$250
Response from Environmental Cleaning & Restoration Solutions
We are glad you decided to work with us, feel free to call at any time for any other services!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Air Duct Cleaning,
Dryer Vent Cleaning,
Pressure Washing,
Deck Maintenance,
Hauling,
Insulation,
Basement Waterproofing,
House Cleaning,
Heating and Air Conditioning,
Home and Garage Organization,
Decks and Porches,
Handyman Services
FAQ
Environmental Cleaning & Restoration Solutions is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Environmental Cleaning & Restoration Solutions accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Environmental Cleaning & Restoration Solutions does not offer free project estimates.