Environmental Cleaning Solutions is your GO-TO for your
Air Duct Cleaning, Dryer Vent Cleaning and Crawlspace Waterproofing needs.
We are a locally owned, family business right here in Concord NC. We pride ourselves in quality workmanship and superb customer care. A rated, top notch service and excellent customer care from start to finish is what has carried us along for so many years. Give us a call today!
704.886.1922
Vent tubing itself was clean as a whistle. This is impressive given the length and turns involved. However the exhaust vent at the outside of the house was full of lint gunk. The exhaust was some 20-30' in the air and it looks like they didn't go up and after it. That said, I would still hire them again but be more clear about my expectations. Price paid is a very, very rough estimate. It was some months ago.
Description of Work: Provider cleaned a dryer vent that went ~8' vertical then ~20' horizontal.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Environmental Cleaning & Restoration Solutions
Thank you so much for the review!
Carolyn W.
09/2015
5.0
decks, air duct cleaning, deck cleaning, pressure washing
 + 2 more
I was pleased with the work that was done by the Environmental Cleaning crews. The gentlemen who did my deck did an excellent job.
Description of Work: Cleaned my deck and treated it. They also came out later and did window and door winterization.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Environmental Cleaning & Restoration Solutions
Its always good to here back from our satisified customers Thanks again ECS
Christopher W.
09/2015
1.0
insulation
 + -1 more
The contractor refused to do the work due to the description in the review. This company takes advantage of homeowners. I would beware and certainly not recommend using this corporation due to their marketing and dishonesty.
Description of Work: I purchased the following deal online "$199 for 500 square feet of blown-in, environmentally safe attic insulation Installation of blown-in insulation in attics of existing homes (not new construction) Fiberglass or cellulose blown-in insulation available. Deal includes up to R38, although additional R-value available (if needed) to guarantee code compliance for additional fee". The previous sentence has two separate statements within the text. The first part states the deal includes up to R38. The second and part of the sentence states that if you need addition insulation you can purchase at an addition fee. I have 500 sq feet that I wanted R-30 to 38 on to of r-30 batt insulation that has gaps of 6-8 inches in it. The company refused to do any work. This is clearly a breach of contract. The deal is a marketing concept to get the contractor into your residence as most attics are well over 500 sq feet. The foreman provided coupon invoices to me with the work that was completed earlier that day and the final prices were all in thousands of dollars due to most dwellings being much more than 500 sq feet
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$200
Response from Environmental Cleaning & Restoration Solutions
We tried our best to talk with customer. We got Angies List on a 3-way call to confirm the deal and were still not able to please the customer. He was offered a full refund from Angies List for the mix up. Hope this helps future customers Thanks ECS
Lisa E.
09/2015
5.0
home inspection, plumbing, air duct cleaning, dryer vent cleaning
 + 2 more
Very helpful and professional. I will use them for future work.
Description of Work: Inspected under house and around outside and recommended drainage solutions. Cleaned out dryer vent.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Response from Environmental Cleaning & Restoration Solutions
Thanks for the feedback it is very helpfull ECS
Thomas C.
09/2015
5.0
house cleaning, plumbing, air duct cleaning
 + 1 more
They took before and after pics showing the issues and the area after they had worked on it. They explained our basement was a little larger than the deal specified; which was not an issue as far as a lot more money. AsI stated they were prompt and got down to business; we were told we had a water filter under the house when we purchased it and could never figure out where it was. My husband asked if they saw it, and they went back under the house* mind you they were already finished and ready to go* found the filter told him where it was located and took pics of it and sent it to his phone. I would use them again, most definitely.
Description of Work: Cleaned under the basement , ridding it of debris and old plastic from years ago. Spraying on the mold killing agent to rid it of mold. And laying down thick plastic layer, to keep excessive moisture from getting into the house. We did not get the mold wipe down to save money( it would have been $200. extra) but we were assured the mold was taken care of; also if you are going to sell the house you have got to get the mold wipe down.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from Environmental Cleaning & Restoration Solutions
Its always good to here back from our satisified customers Thanks again ECS
Shirley A.
09/2015
4.0
dryer vent cleaning
 + -1 more
They came out and weren't really able to help me much. They were polite. They cleaned the dryer vent line. However, I don't feel like I got my money's worth.
Description of Work: They were supposed to check the pipe that goes under the house to see if it was clogged.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$50
Response from Environmental Cleaning & Restoration Solutions
Thank you so much for the review! We do have some hard workers that do a great job, but when or if it is something we cannot do, we try to help find someone who can
Ronald T.
09/2015
5.0
heating & air conditioning/hvac, air duct cleaning, dryer vent cleaning
 + 1 more
They were on time; did a thorough job meeting my expectations; and cleaned up after their work. Very pleased with this vendor's work.
Description of Work: Cleaned both our HVAC lines and the dryer vent
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from Environmental Cleaning & Restoration Solutions
Thank you so much for the review! We do have some excellent workers!
Rebecca C.
09/2015
5.0
roofing, air duct cleaning
 + 0 more
Very thorough and professional. Showed me pictures of our attic fan which was clogged with dirt and explained how important it is to keep clean. We decided to schedule in the Fall
Description of Work: cleaned out all air ducts, inspected the attic fan
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Environmental Cleaning & Restoration Solutions
Thank you! We are glad everything went well and we were able to take care of this for you! We look forward to seeing you soon!
sherri B.
09/2015
5.0
house cleaning, air duct cleaning, dryer vent cleaning
 + 1 more
They were great from the time they called to set the appointment to the day of calling and letting me know what time they would be there. All team members were professinal hard working and very friendly! I look forward to utilizing there services in the future Great Work!!
Description of Work: cleaned out dryer vent and cleaned out garage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Environmental Cleaning & Restoration Solutions
GREAT! THANK YOU FOR THE REVIEW. WE LOVE TO HEAR THAT EVERYONE ON OUT TEAM ARE DOING AN AWESOME JOB! WE HAVE GREAT CREWS AND I AM GLAD TO SEE IT DOES NOT GO UNNOTICED!
Eric N.
09/2015
5.0
air duct cleaning, dryer vent cleaning
 + 0 more
The cleaning itself was pretty standard. My dryer vent goes up and out the roof, so the tech not only took the time to brush out the vent itself, but he also climbed up onto the roof to ensure the vent up top was also clear of lint. Really fantastic service, I'm very happy with the results!
Description of Work: Dryer Vent Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Environmental Cleaning & Restoration Solutions
Thank you so much for the review! We do have some hard workers!
cynthia C.
09/2015
5.0
heating & air conditioning/hvac, air duct cleaning
 + 0 more
They were late, but called to let me know. Both men were very friendly and professional. They spent a couple of hours cleaning everything.
Description of Work: They cleaned the ducts and the blower and removed mold that had accumulated on the furnace.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$309
Response from Environmental Cleaning & Restoration Solutions
Thank you so much for the review! We do have some awesome crews and they are hard workers!
Brandon B.
08/2015
5.0
air duct cleaning, dryer vent cleaning
 + 0 more
Went well, job was completed as advertised.
Description of Work: Cleaned dryer ducts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$77
Response from Environmental Cleaning & Restoration Solutions
Thank you for the review! We appreciate the feedback!!!! Check all of our services out online at [hyperlink removed]!!!!!
Rozelle G.
08/2015
5.0
air duct cleaning
 + -1 more
They were very nice, did a excellent job and scheduled services based on my schedule.
Description of Work: Cleaned air ducts and etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from Environmental Cleaning & Restoration Solutions
We are Glad we could work with you!!!
Mary T.
07/2015
5.0
decks, house cleaning, deck cleaning, pressure washing
 + 2 more
The two young men called when on the way. They were very punctual. Josh and David knew what they were doing and made the deck look amazing! Josh came back the nest day early and sealed the deck. I will certainly tell my friends about Environmental Cleaning, and as they do other home cleaning will use them again!
Description of Work: Power washed our back deck, and sealed it with Thompsons water seal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$294
Response from Environmental Cleaning & Restoration Solutions
GREAT! I AM SO GLAD TO HEAR THAT! PLEASE DO RECOMMEND US TO YOUR FRIENDS AND WE WILL DISCOUNT YOUR FUTURE SERVICES WITH US!
Kevin P.
07/2015
5.0
house cleaning, air duct cleaning
 + 0 more
Very professional. Great group of people to work with. They have been to my house 2 times and they also went out of the way to get another company to look at a scope of work out of their range of service. I have purchased a duct cleaning service that will be used at a later date. Looking forward to working with this company.
Description of Work: Needed a quote to have duct work sealed.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Response from Environmental Cleaning & Restoration Solutions
You are an awesome customer, we appreciate the work as well as the review. We look forward to working together again!
Kevin L.
07/2015
5.0
insulation
 + -1 more
Things went well. They did the work in our rental house. They did it in a timely fashion. They gave me pictures.
Description of Work: They did the attic insulation.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Environmental Cleaning & Restoration Solutions
Thanks for the review! We appreciate your feedback!
MARK T.
07/2015
5.0
air duct cleaning
 + -1 more
The team arrived on time and did a great job. Quickly cleaned all the vents. They showed me the HVAC system and where I needed some additional work done, which i agreed to. Very professional team, and I would definitely use them again.
Description of Work: Full HVAC vent cleaning and removal of mold from HVAC system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Environmental Cleaning & Restoration Solutions
Awesome! We neber get tired of seeing and hearing happy customers! Please do not hesitate to call us in the future for any of our services at 704-886-1922 or check us out online at [hyperlink removed]!
STAN F.
07/2015
4.0
air duct cleaning
 + -1 more
They did a good job on the service but the sanitizing was expensive.
Description of Work: I purchased a $129 deal for air duct cleaning and I added on the sanitizing service which was quite pricey.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Environmental Cleaning & Restoration Solutions
Thank you for the review! We appreciate the feedback!!!!
Laurel E. M.
07/2015
5.0
air duct cleaning
 + -1 more
When I called, the person who answered was very helpful in explaining the cost and was able to set the appointment for the following week. On the day of the appointment, they called to ask if they could come early since they had had a cancellation. They were very prompt and courteous. They explained in detail about the cost and the extra treatments they could offer and let me decide. They did a thorough job and even swept the floors when they were finished. I would definitely hire them again.
Description of Work: Cleaned and sanitized 17 vents & 3 returns. Also cleaned dryer vent and checked blower motors. Extra treatment to kill all microbial contaminants.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Environmental Cleaning & Restoration Solutions
AWESOME! Thank you so much for the review! We are glad to see another happy customer! Call us anytime for any of our services including Air Duct Cleaning, Dryer vents, Vapor barrier Installations or Attic Insulation! Please tell freinds and neighbors about us and recieve discounts on your next service!
Phyllis M.
07/2015
1.0
deck cleaning
 + -1 more
The process was alright -- we selected a blue stain-- and they were prompt in completing the job. However, when Spring arrived the deck was covered in stains from the winter weather, which I could not hose off. I called them and Josh came out and said that this happened because of the number of trees around the yard and the stains were from the leaves,etc. through the winter time. At the time we selected the stain they said nothing about the lack of this stain's durability. They should have advised us to take another stain that would withstand a North Carolina winter. I asked what would be done about it. He said he would pressure wash it for $350.00. This is totally unacceptable. In looking over this company's customer reviews, so many would not re-hire. We join that group. Further, I see that they are primarily into duct cleaning and pressure washing. So --- they really are not a professional deck staining company even though their company and Angie's list puts them into that category. We made an expensive mistake hiring them to do this job.
Description of Work: Stained our deck.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$1,199
Response from Environmental Cleaning & Restoration Solutions
Thank you for the review! We do not usually have any problems with the stain we use, if customers choose a stain that is not what we recomend, we cannot garuntee the durability of it, also, if it is the stain we offer and does not hold up we can discount pricing of the pressure washing. This generally does not happen unless, like you said, it is an extremely wooded area. This we cannot control and we apologize for the regret
Sheila F.
07/2015
4.0
air duct cleaning
 + -1 more
They arrived on time and pressure washed the deck. They told us that they were going to another job and would return to put the sealer on when the deck was dry. They came back that afternoon and finished. The deck looks great and we were very pleased.
Description of Work: Cleaned deck around pool and put a protectant on the wood.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$500
Response from Environmental Cleaning & Restoration Solutions
Thank you for the review! We are glad to see another happy customer! Call us anytime for any of our services including Air Duct Cleaning, Dryer vents, Vapor barrier Installations or Attic Insulation! Please tell freinds and neighbors about us!
MICHAEL & MAXINE Y.
07/2015
3.0
air duct cleaning
 + -1 more
The Big Deal was $69,00 for hauling of a TRUCKLOAD of junk, up to 900 lbs., and a crawl space inspection. They charged me a surcharge of $60.00 because the items filled more than 1/2 of a tiny trailer. The trailer held probably less than a standard pickup truck, and my husband had already disassembled and stacked everything. We didn't even need the crawl space inspection which was included in the deal. Before I purchased the Big Deal, a rep at their office told me that the company makes only about $16.00 on each deal, so I assume they charge everyone a surcharge to make more money. Notwithstanding the misrepresentation of "a truckload", the employees were on time and were pleasant.
Description of Work: They loaded onto a trailer a Little Tikes backyard play set, a metal shelf unit, and a swing and frame, and hauled it away.
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$129
Response from Environmental Cleaning & Restoration Solutions
We are truly apologetic that there was a problem with payment or pricing. Over the phone I know we went over the pricing of the deal and I explained the trailer, and up tp 900 lbs OR a truckload, whichever comes first and we discussed you had the playset and the A-frame porch swing to be hauled. I had in my notes that it should not be more than $100 with those items (we didnt include the shelving in that). We do not try to get more money from any customer, we do price according to time, amount and also we do have to pay to unload these items, so we price according to this and mainly space taken up on the trailer. The trailer size is 2 regular size pick up truck loads. We most certainly do not want any customer to think that we over charge for any reason especially with the Deals we run with AL
Lucille R.
07/2015
1.0
handyman service
 + -1 more
The person who scheduled it made me believe that they did cleaning but the people, when they came, they don't do that- they are specialists. There was a total miscommunication. I did the two hours- I filled it up with something but it was a wholly unsatisfactory event. They could have communicated but the person who scheduled didn't know what the people who did the work did. What she said they would do was totally different from what they do. So it was a total miscommunication within their company. I will not use them again and would not recommend them. I paid for something I didn't want.
Description of Work: I used Environmental Cleaning & Restoration Solutions.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$74
Response from Environmental Cleaning & Restoration Solutions
We are sorry if you felt there was a miscommunication. The services requested for the Two Hours of Handyman, were some pressure washing, fixing an attic door and some plumbing issues (plumbing is one service in which we do not and cannot do). We specialize in Air Ducts, Attics, Crawlsapces and pressure washing. We did make the customer aware of what could and could not be done. We are sorry you paid for the service and "filled it up " for no reason when you could have refunded before we did anything. We never want an unhappy customer and do make customers aware of what we can do at the time of scheduling the appointment. Again, we do apologize for the negative experiance and that you felt as though you wasted your money when that could have been avoided.
LINDA R.
07/2015
5.0
dryer vent cleaning
 + -1 more
Prompt and very professional. They do a great job. We will be calling them every year to have our dryer vent cleaned.
Description of Work: Cleaned dryer vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Response from Environmental Cleaning & Restoration Solutions
We hope you look at all of our services at [hyperlink]! We will give you a call ths next next year to do this service again!
Robert B.
07/2015
5.0
dryer vent cleaning
 + -1 more
Excellent. Very professional, friendly, efficient, timely.
Description of Work: Cleaned dryer vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Environmental Cleaning & Restoration Solutions
Thank you for the review! We hope to see you this time next year for your yearly cleaning!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Air Duct Cleaning,
Dryer Vent Cleaning,
Pressure Washing,
Deck Maintenance,
Hauling,
Insulation,
Basement Waterproofing,
House Cleaning,
Heating and Air Conditioning,
Home and Garage Organization,
Decks and Porches,
Handyman Services
FAQ
Environmental Cleaning & Restoration Solutions is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Environmental Cleaning & Restoration Solutions accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Environmental Cleaning & Restoration Solutions does not offer free project estimates.