Environmental Cleaning Solutions is your GO-TO for your
Air Duct Cleaning, Dryer Vent Cleaning and Crawlspace Waterproofing needs.
We are a locally owned, family business right here in Concord NC. We pride ourselves in quality workmanship and superb customer care. A rated, top notch service and excellent customer care from start to finish is what has carried us along for so many years. Give us a call today!
704.886.1922
It is good , please note that the deal includes only 10 feet , additional feet will cost you $10 each
Description of Work: Clean the dryer vent
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Response from Environmental Cleaning & Restoration Solutions
THANKS! PLEASE CHECK US OUT ONLINE AT AIRDUCTSERVICEPRO.COM for ALL OF OUR SPECIALS! Yes, with each Deal, there is a limit, the dryer line covers 10ft and each addtl ft is $10/ft
SUSIL P.
12/2015
3.0
air duct cleaning
 + -1 more
Was disappointed to see a portable do-it-yourself type of machine used for duct cleaning. Last time I had used Sears cleaning, they had professional powerful machine installed in a van.
Description of Work: Cleaned all in/out ducts.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$268
Response from Environmental Cleaning & Restoration Solutions
We use ROTOBRUSH, It is a powerful AIR DUCT cleaning Machine, there is nothing wrong with using this machine as we do not prefer to use the Duct Truck. We used to use a Negative Air machine but customers liked the fact that OUR MACHINES go to EACH AND EVERY vent and thoroughly clean as they sweep and suction all dust and debris out. We do awesome work with our equipment I dont know if you had a bad experiance with our work or if you just did not like our equipment?
Nancy J M.
12/2015
4.0
hauling services, heating & air conditioning/hvac, air duct cleaning, dryer vent cleaning
 + 2 more
I have no complaints re: communication or scheduling. However, it would have been good for them to tell me what was needed in terms of what should be moved out from under where the ducts are (mine are all in the ceilings, and therefore, they needed clear floor space) before they came. The UP Sell, and why I think Angie's list "Special Deals" is almost code for "Rip off coming your way, unless you know better." While the one man was cleaning the vents, the other technician was in the attic looking at the main blower system. Sure enough, he comes down with pictures on his cell phone of a heavily dust and mold coated blower system that really needed to be cleaned. I made two mistakes. 1) I didn't go into the attic to make sure the pictures were actually of my blower, and 2) I didn't refuse the service and take the time to contact a person I know with a background in HVAC who told me how I could have save the extra 300-400 dollars and dealt with it myself. I cannot say this company is bad or performed bad service. What I would say is that these "Special Deals" are really LURES to get service providers into your home, where they can then tell you what really needs to be done for the job to be complete, resulting in a much bigger bill than what you paid for. My advice to EVERYBODY on Angie's list would be to have all companies on here to come out and give a FULL JOB ESTIMATE, so you can know what you are really going to need to pay for a complete job. The only thing SPECIAL about these DEALS is that they are surely going to cost you more than you think.
Description of Work: They performed the job as specified in the Deal ad. I was aware of the statement that the main blower was not included, but what isn't stated is that part is pretty critical to a vent cleaning job to be effective, so of course, there was the UP SELL.
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$529
Response from Environmental Cleaning & Restoration Solutions
We hate that you feel that our Deals are a rip off, we never like to see unhappy customers when it comes to our Deal prints. We do list the parts included in each deal so each customer is aware of what services are included. We do have many customers that do not need the blower motor cleaned as sometimes, like in your case, they very much needed it. I can ASSURE you, the pictures shown to you were the pictures of your home.We are a small, family owned and operated business and would NEVER do that to anyone as we strive for excellence and honesty as it has gotten us where we are today. We are an A rated company and with that we do try and make sure each and every customer is taken care of. Also, we do Full estmates if that is what the customer would like to do, also the estimate is fully gone over with every customer before ANY work is ever done on the home. This way a customer can do which parts they want, if any at all. We Are happy that the service was done to your satisfaction as our employees are the best of the best! Thank you for taking the time to write a review and we will see what we can work out wooth Angies List as far as seeing if there is anyway to tell customers that the blower motor is part of Air Duct System and it may need to be looked at during the inspection Thanks again! ECS
Wanda S.
12/2015
1.0
air duct cleaning
 + -1 more
It didn't go at all. Not even a call to say we are busy.
Description of Work: Never contacted us. We paid up front. Never heard back from them.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$200
Response from Environmental Cleaning & Restoration Solutions
Thank you for the review. We tried contacting several times through Angies List as there was no phone number listed to call customer. Below I attached the messages sent. We can still come out and do the work if interested Please provide us with a phone number to set up your appt. or can call us directly at 704-886-1922 Thanks again, ECS Environmental Cleaning & Restoration Solutions9/30/2015 Thanks for the purchase You can call to schedule 7048861922 Environmental Cleaning & Restoration Solutions10/22/2015 PLEASE leave a phone number where we can contact you, or call 704-886-1922 Thanks! ECS
Marion C.
12/2015
5.0
appliance repair, home inspection, roofing, dryer vent cleaning
 + 2 more
Purchased a new dryer. Ran the dryer's recommended vent flow test. Test showed sever restriction of air flow. I live in FL and was at my second home for the holidays. Realizing I needed to have vent cleaned, but also realizing this is a holiday week, I did not think I'd find anyone as responsive as Jeremy and his team at ECS. Jeremy promised to have a team member get the job done the day I called. Team showed up and were very professional. One team member even had to go up on the roof of the 2 story TH where I live in the dark, as this is where the vent terminated. He took on this task with complete professionalism and courteousness. Bottom line, the job was completed as promised, but more importantly by a very professional team. I would not hesitate to use ECS again, nor would I hesitate to recommend the company to anyone in need of this type of service.
Description of Work: Dryer Vent Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$169
Response from Environmental Cleaning & Restoration Solutions
We cannot thank you enough for sharing the experiance you had with us, with EVERYONE! NOT ONLY THAT BUT FOR NOMINATING US FOR THE PAGE OF HAPPINESS! Please do call us and tell your freinds and family about us and recieve discounts from us! Thanks again!!!
Scott H.
12/2015
5.0
basement waterproofing
 + -1 more
The leak was not a water leak, but a leak from a container on a shelf. Dave quickly diagnosed the problem.
Description of Work: Inspected foundation and garage floor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from Environmental Cleaning & Restoration Solutions
AWESOME! Please feel free to call if you need any of our services at 704-886-1922
Lloyd W.
12/2015
5.0
air duct cleaning
 + -1 more
I described this in detail once before. where did the details go ?
Description of Work: cleaned up around barn and shed removed from site removed recycling glass plastic wood metal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Response from Environmental Cleaning & Restoration Solutions
THANKS! PLEASE CHECK US OUT ONLINE AT AIRDUCTSERVICEPRO.COM for ALL OF OUR SPECIALS! I am not sure? Maybe you have another review on here somewhere, we have quite a lot!
Ashley M.
12/2015
4.0
hauling services, insulation, air duct cleaning
 + 1 more
I first called the provider about the deal and talked out what I was looking for. I was encouraged to buy the angie's list item and made the appointment. The team was prompt and responsive. When they arrived, they walked around the attic and then told me that my Angie's List purchase could not be used and I would have to pay more for the deal since it was new insulation. I had purchased another Angie's List item from the same provider, explaining again what services I needed (it was the haul junk). Again, I had to pay more for the service. Overall, I had felt confused and upsold for services when I had tried to prevent that at the beginning. I am giving a low grade for professionalism because of the actions of being upsold during the appointment and two weeks afterwards. At the time, the gentlemen were very niceTwo weeks later the provider showed up unexpectedly at my door explaining he was in the neighborhood and they had left expensive equipment in my house. Overall, I did not feel the company was professional, and am dissatisfied at the service..
Description of Work: I first called the provider about the deal and talked out what I was looking for. I was encouraged to buy the angie's list item and made the appointment. The team was prompt and responsive. When they arrived, they walked around the attic and then told me that my Angie's List purchase could not be used and I would have to pay more for the deal since it was new insulation. I had purchased another Angie's List item from the same provider, explaining again what services I needed (it was the haul junk). Again, I had to pay more for the service. Overall, I had felt confused and upsold for services when I had tried to prevent that at the beginning. Two weeks later the provider showed up unexpectedly at my door explaining he was in the neighborhood and they had left expensive equipment in my house. Overall, I did not feel the company was professional, and am dissatisfied at the service.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$300
Response from Environmental Cleaning & Restoration Solutions
With the Deals that we run with Angies List we really encourage customers to fully read (as we do go over the deals at time of appt as well) what is and what is not covered. The attics only apply to entire projects and the junk hauls are one load only, we do apologize for the mishap!
Steve C.
12/2015
5.0
air duct cleaning
 + -1 more
Overall the job went quite smoothly. Both gentleman arrived on time and began work right away. The entire job took around 4 hours. Both individuals were polite, respectful of both myself and my home in terms of cleaning up any mess that landed on the floor during the process. They were both extremely thorough, informative when I had questions and kept me up to date throughout the procedure on current progress. Originally, I had only planned on having the vents, and returns done. However, after I was shown how dirty my air supply units were, I opted to have them cleaned and sanitized as well. I would recommend this company to others. Excellent work.
Description of Work: Vacuumed and sanitized (18) vents, (3) returns and (2) air supply units (crawlspace and attic).
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$670
Response from Environmental Cleaning & Restoration Solutions
Awesome! Please call us in the future!
Kimberly K.
11/2015
4.0
air duct cleaning, dryer vent cleaning
 + 0 more
It only covered a small portion of my house. They did a great job, but I guess it was just the cost. We had a whole lot more vents. The deal did state that, but it still wasn't as much as I originally thought.
Description of Work: It was a Big Deal purchase of $175. I didn't pay for additional vents, but more work was quoted. They cleaned the air ducts and dryer vent.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from Environmental Cleaning & Restoration Solutions
THANK YOU FOR THE REVIEW!
Tamara T.
11/2015
5.0
air duct cleaning
 + -1 more
Great job. Very professional. Kept my tenant and me updated on timing and when work would be performed. He e-mailed me before and after photos once the job was complete.
Description of Work: Cleaned out the filter
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Response from Environmental Cleaning & Restoration Solutions
Thanks for the review! I am glad to see another happy customer!
Douglas C.
11/2015
4.0
air duct cleaning
 + -1 more
These guys are better at it than I am. I've been a do it yourself for 60 years or so. I don't have the skills watching them. I had not been prepared at how quickly they do things. These guys came in and removed and cleaned air duct covers and then they had a long flexible pipe with a rotating brush on the end and they stuck those into all of the air ducts. Then, since it was a pipe, they hooked that up to a powerful vacuum and whatever residue the brush knocked loose was sucked out into the pipe. Then, as a final operation they applied a mildicide. This time I was a little better and I did some homework before and I had discovered there were different levels of mildicides. I spoke to these guys when they came out and they showed me the stuff that they used. I mentioned that maybe we should be away from the house and they said, no, that's not necessary. They took my suspicious mind longer to come up with a thought on that longer than it took them to do their work, get paid and leave. The thought I got was, I don't know what was in that jug, if it was the right one. It could have been plain water for all I know. I just can't be worried about that. When you look up stuff on the internet, half of what you get is wrong and the other half is outdated. They were quick and clean. They didn't mess up the house. The price was very good for the service.
Description of Work: We had our air ducts cleaned by Environmental Cleaning Solutions.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$193
Jenny S.
11/2015
5.0
heating & air conditioning/hvac, air duct cleaning, dryer vent cleaning
 + 1 more
They showed up on time. Performed their job well and were very professional.
Description of Work: Cleaned two dryer vents and HVAC ducts for downstairs units.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Environmental Cleaning & Restoration Solutions
GREAT!!! We thank you for the review and we enjoyed having the opportunity to work for you!
Kay-Marie S.
11/2015
5.0
hauling services, air duct cleaning
 + 0 more
By the time they arrived, we had staged items to be removed so that they could be taken directly out. They came in, saw what was to be removed and took it out. It went very smoothly. They were very polite, courteous, and efficient. I would definitely call them again.
Description of Work: Environmental Cleaning & Restoration Solutions picked up some old furniture and electronics, including a 32" standard TV (about 100 lbs.).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Response from Environmental Cleaning & Restoration Solutions
Please do call us again! We have many services we offer such as AIR DUCT CLEAING, ATTIC & CRAWLSPACE INSULATION, VAPOR BARRIER INSTALLS, DRYER VENTS CLEANING AND MORE! THANK YOU FOR THE REVIEW WE HOPE TO SEE YOU AGAIN!!!
Valerie K.
11/2015
5.0
air duct cleaning
 + -1 more
The guys were very nice, professional and punctual. They were efficient, cleaned up and answered any questions I had.
Description of Work: clean air ducts and dryer vent
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Environmental Cleaning & Restoration Solutions
Thank you for the review! We are so glad everything worked out for you! Feel free to call us in the future for any of our services!
Marcy M.
11/2015
4.0
home & garage organization
 + -1 more
They did a great job. There was no additional cost. They didn't put the things back in the garage the way that they were. The workers were fine.
Description of Work: I purchased a "Big Deal" for Environmental Cleaning & Restoration Solutions. They did the garage clean-up.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179
Response from Environmental Cleaning & Restoration Solutions
Thank you for the review. The garage cleaning (if you purcahsed the one with the washing) is mainly washing the garage floor, removing cob webs and cleaing windows AND then putting items back in thegarage in some tyoe of organized fashion. The main focus is cleaing the garage floor, if items are to be placed in specific places please make sure homeowner is home to direct placing. We hope you call us int he future for any of our other services in the future and we are thanful for the review!
Timothy D.
11/2015
5.0
handyman service, heating & air conditioning/hvac, air duct cleaning, dryer vent cleaning
 + 2 more
Booked through AL site and was quickly contacted to schedule service. Team called 15 minutes prior to scheduled time to let me know they were on the way. Arrived a few minutes early to appointment. Both were courteous and professional. Took care both inside and outside of my house. Never rushed. After the cleaning, they re-assembled everything actually better than they found it. And they cleaned-up any escaped lint both inside and outside of the house. Highly recommend!
Description of Work: Dryer vent cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Response from Environmental Cleaning & Restoration Solutions
AWESOME review for our team! We are thankful that you took the time to write our company such an awesome review! Please do call us in the future!
Jerry & Margaret H.
11/2015
5.0
air duct cleaning, dryer vent cleaning
 + 0 more
Liked that the technician knew his business and explained how our vents were configured due to the laundry room being on the second floor. Therefore there it costs more than we thought, but were comfortable that we were getting what we needed.
Description of Work: Cleaned the dryer vents.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Environmental Cleaning & Restoration Solutions
We arew glad everything worked out! Feel free to call us again or recommend us to family, friends and neighbors to recieve additional discounts for you in the future!
Joslyn B.
11/2015
5.0
air duct cleaning, dryer vent cleaning
 + 0 more
Excellent. Good communication. Prompt arrival and quick on the job. Done well. Also able to discuss other projects and hiring again in the future.
Description of Work: Dryer vent cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Response from Environmental Cleaning & Restoration Solutions
AWESOME!
Igor B.
11/2015
4.0
air duct cleaning, dryer vent cleaning
 + 0 more
rescheduled once, came on time second time, for some reason climbed into attic and put foot through ceiling causing sheetrock damage. Repaired a week later but poor quality repair work. Would not use again.
Description of Work: dryer vent cleaning on second floor
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$69
Response from Environmental Cleaning & Restoration Solutions
Thank you for the review, that is the first time any of our techs have ever done that and we do apologize. However, we never had a complaint that the work was not fixed to customers liking.
Bruce M.
11/2015
4.0
handyman service, hauling services, air duct cleaning
 + 1 more
They did a good job, but as I suspected the big deal I bought for $69 quickly turned into much more. An additional $250 was quoted but since they were there and I wanted it all gone, I paid it. They also requested cash.
Description of Work: Junk removal. Removed and old mostly disassembled wooden play set. A few other misc. items.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$320
Response from Environmental Cleaning & Restoration Solutions
Thanks for the review! The Deal covers 1 truck load so it really depends on how much and what items are to be removed. Payment, we tell the customer Cash or Check is better for the customer as Credit is a small fee of 3% charge
kenneth B.
11/2015
5.0
air duct cleaning, dryer vent cleaning
 + 0 more
The appointment window was 8-9 am and the technican called around 7:10 to tell me he would arrive around 8. He did a thorough cleaning of the hose despite adverse weather (it was raining) . He took away the collected lint. He gave me an estimate for a new hose, should I need one in future. The dryer is now more efficient. I would recommend this company
Description of Work: Cleaned lint from dryer hose to outside wall. This was an Angie's List Big Deal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Response from Environmental Cleaning & Restoration Solutions
Thanks! Please do call us again!
Maurice D.
10/2015
5.0
hauling services, air duct cleaning
 + 0 more
I purchased the deal as listed. The vendor contacted me within a business day to schedule the service. I asked about having some additional work (beyond the scope of the deal) done for a little extra cost and they were very accommodating. I did try to "stage" the stuff in the garage, for them, but mostly it was just a bunch of clutter and junk that had accumulated over 15 years. Two days before the scheduled service date, the provider called and said they had a cancellation for the next day, that worked out for me and so we rescheduled. They arrived as agreed the next day and spent about an hour or so extracting the stuff from the garage. They also handled my "extra" request for a very reasonable $30. I also really like that anything they removed that was serviceable would go to good cause, like Habitat for Humanity. Excellent service.
Description of Work: Removed / haul away junk from garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Environmental Cleaning & Restoration Solutions
Thank you for the review! We do care about our customers and strive for perfection on each job we do AND WE DO TRY TO GO ABOVE AND BEYOND WHENEVER WE CAN! A lot of the JUNK HAULS or Clean outs we do, we give to needy people or take to Habitat, shelters etc. Thank you for the recognition! As a small FAMILY OWNED AND OPERATED BUSINESS, we try to keep eberything local and give back where we can to our community!
Paul M.
10/2015
3.0
air duct cleaning, dryer vent cleaning
 + 0 more
Just cleaned the dryer vent and left. Turns out that wasn't the problem, but he did no inspection, just hit and run.
Description of Work: Just cleaned the dryer vent and left. Turns out that wasn't the problem, but he did no inspection, just hit and run.
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0
$69
Response from Environmental Cleaning & Restoration Solutions
The dryer vent is inspected before cleaning, which is fairly qucik and easy for them, if there was something you wanted inspected PLEASE call us and we will come back out ASAP. Thanks for the review and call us if you would like an insection on any of the services we provide!
Peggy W.
10/2015
5.0
air duct cleaning
 + -1 more
They were thorough and knowledgeable. They made good suggestions. I have made plans to have them back for an additional job.
Description of Work: The service that I purchased was not able to be done due to conditions in the house. Josh and Dave were able to recognize other services they could provide for the fee paid.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from Environmental Cleaning & Restoration Solutions
Thank you for the review! Sorry we were unable to help this time and hope to be able to work together if ever needed!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Air Duct Cleaning,
Dryer Vent Cleaning,
Pressure Washing,
Deck Maintenance,
Hauling,
Insulation,
Basement Waterproofing,
House Cleaning,
Heating and Air Conditioning,
Home and Garage Organization,
Decks and Porches,
Handyman Services
FAQ
Environmental Cleaning & Restoration Solutions is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Environmental Cleaning & Restoration Solutions accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Environmental Cleaning & Restoration Solutions does not offer free project estimates.