Environmental Cleaning & Restoration Solutions

Air Duct Cleaning, Dryer Vent Cleaning, Pressure Washing,

About us

Environmental Cleaning Solutions is your GO-TO for your Air Duct Cleaning, Dryer Vent Cleaning and Crawlspace Waterproofing needs. We are a locally owned, family business right here in Concord NC. We pride ourselves in quality workmanship and superb customer care. A rated, top notch service and excellent customer care from start to finish is what has carried us along for so many years. Give us a call today! 704.886.1922

Business highlights

16 years of trusted experience

Services we offer

Attic Insulation, Insulation Removal, Air Duct Cleaning, Dryer Vent Cleaning, Vapor Barrier Insulation, Mold Remediation, Insulation, Mold Removal, Crawlspace Repair, Encapsulation, Waterproofing

Services we don't offer

NO plumbing or electrical

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.61,159 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
13%
3
6%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 151-175 of 1159 reviews

Shelly K.
09/2016
5.0
air duct cleaning
  + -1 more
I would ask them to double check behind themselves to make sure they didn't miss anything afterwards. But otherwise was fine. They did exactly what they said they would do.
Description of Work: Cleaned all ducts and dryer vent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Staci M.
09/2016
3.0
air duct cleaning
  + -1 more
They were on time and polite. However the price was way more than I anticipated. I purchased the $199 deal. I have a small (1,700 sq ft home), so I assumed this would cover my house. I ended up spending $475, and that was supposedly a discount. It was $150 extra for the extra dry vent length (15 feet), $40 extra for 3 additional mainlines, $30 extra for 3 vents and $20 extra for a return. Just be aware that the $199 deal doesn't really mean anything because nobody will be able to get all the work done for that price. I even had to supply my own garbage bags, which I thought at this price I should not have had to do, So overall, no issues with the service except deceptive pricing practice. Since I don't see this w/ other people in their reviews, I am really wondering if I was ripped off. No way to judge quality, since I just have to take his word for what was done.
Description of Work: Air Duct and Dryer Cleaning

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$475

Shawn P.
09/2016
5.0
air duct cleaning
  + -1 more
Everything went great. The crew was on time, courteous and worked really quickly. Will definitely use them again.
Description of Work: Clean dryer vent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Environmental Cleaning & Restoration Solutions
THANK YOU SO MUCH FOR THE REVIEW! WE HOPE TO HAVE THE HONOR OF WORKING WITH YOU AGAIN!

Damara T.
08/2016
1.0
air duct cleaning
  + -1 more
Please don't use these people. They overwork and over-schedule their employees. I have no idea why their ratings are so high but I was told that you can hide Angie's List reviews. We shall see how long this one stays up. I'm all about flexiblity, but if I am to be flexible, I still want a quality job done. I didn't buy the deal off of Angie's list because the girl on the phone gave me the same rate when I called to inquire about their availability. The day of the service the crew lead called to see if it was okay if he moved my 12 to 4 - that's fine, I'm flexible as I said. However, they got here and pretty much pulled out a regular vacuum cleaner to clean the returns and who in the heck knows what the other guy was doing outside (something about negative airflow - I think he probably had a regular vacuum cleaner hose attached to the unit outside). I knew whatever they were doing wasn't right but the crew lead looked so tired, I honestly didn't have it in my heart to throw a fit. I just had Advantaclean of Monroe redo the ducts which was a part of a mold wash/crawlspace encapsulation project. Triple the price even with the package discount, but all of those things you hear about air duct scams, I now understand from this experience. When Advantaclean did them I literally thought their little whipper things that go in the ducts were going to go through my floor - this is a good thing. And they had a massive unit downstairs in my basement pulling out the debris. I didn't see anything but a truck and a vacuum cleaner with this company. They went to each and every vent, even the old school baseboards that you can't remove easily, and taped them off, cleaned up the debris that made it's way through the cleaning because their equipment was so powerful some of the tape came off spewing dust (this can be alleviated by putting towels over the tape as well...just do it), showed me pictures of what was left behind from the "cleaning" that this company did (so gross), and said that our ducts hadn't been cleaned in at least 10 years (new home purchase...it's not my fault). "Oh really? 10 years? Well, actually it was about a month ago!" Just don't. You've been warned and I don't complain. Oh, and I will be adding this review to Google which i was told cannot be erased. Please don't overwork your employees to make a quick buck! You end up losing out on repeated clients in the end. Silly business decisions.
Description of Work: Air Duct cleaning

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
5.0
punctuality
1.0

$125

Response from Environmental Cleaning & Restoration Solutions
We hate to hear or see any negative reviews, we are an A rated company with little to no problems over the past years. We were closed this day that date of service says was done and I do not have a [Member Name Removed] on file. We do offer customers, when not sure the amount they will pay overall, an inspection. We do guarantee our work and if we would have gotten a call that you were unhappy, we most defiantly would have been back to your home. The equipment we use is a Negative Air Machine or Roto Brush. Not a household vacuum. Our employees are not overworked. We do have jobs that may run over pushing another job back, although we try to avoid this by leaving enough time between jobs, things do happen. Also, we cannot remove or delete any reviews on Angies List or Google etc. Again, PLEASE call us if ever any complaint or concern of an employee so that we can address it. Thank you! ECS

Gaa R.
08/2016
5.0
air duct cleaning
  + -1 more
Well. The young men that came to my house were very efficient and professional.
Description of Work: Dryer vent cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Environmental Cleaning & Restoration Solutions
THANK YOU SO MUCH!

Lucinda C.
08/2016
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
They showed up on time and were very quick and efficient.
Description of Work: Cleaning of dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Environmental Cleaning & Restoration Solutions
Awesome! Thank you for the review!

John S.
08/2016
5.0
air duct cleaning
  + -1 more
very well. called in advance of coming and completed the job very efficiently and was very pleasant!
Description of Work: cleaning our dryer vents

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Environmental Cleaning & Restoration Solutions
Thanks for the review!

Gene K.
08/2016
5.0
air duct cleaning
  + -1 more
Quick, very efficient, and they cleaned the lint that was blown out into our yard.
Description of Work: The firm cleaned our dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Environmental Cleaning & Restoration Solutions
Thank you so much for the review!

Cheri H.
08/2016
3.0
air duct cleaning, dryer vent cleaning
  + 0 more
The technicians were very friendly and seemed to get the work done efficiently BUT they disconnected my washer and did not put my washer back together. When I washed there was a flood. They also did not clean up the mess that they blew onto the walls. That part of the service was VERY disappointing.
Description of Work: Dryer vent cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Response from Environmental Cleaning & Restoration Solutions
Thank you for the review! If ever a problem (in which I am sorry this occurred, I am not sure HOW this even occurred) please PLEASE call.

William H.
08/2016
5.0
air duct cleaning
  + -1 more
Very well, 2 nice young men, well mannered and professional arrived on time and did a great job, cleaning up after themselves and leaving behind a very satisfied customer!
Description of Work: HVAC ducts cleaned and dryer vent cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Environmental Cleaning & Restoration Solutions
AWESOME! Please call in the future with any further needs!

Rob P.
08/2016
5.0
insulation
  + -1 more
The job was done perfectly. They were prompt and did a great job cleaning up. Although the extra insulation (to R-44, well above code, per my request) did not resolve the entirety of my cooling issues, the owner came by to inspect everything and gave me some recommendations for how to improve the situation, including giving me references -- this was not an upsell of his services. Highly recommended.
Description of Work: Added insulation to attic

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janice F.
08/2016
5.0
air duct cleaning
  + -1 more
They were awesome! They were so thorough and I was very impressed with the wonderful job that they did.
Description of Work: I purchased a deal for dryer vent cleaning from this service provider.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Environmental Cleaning & Restoration Solutions
Thanks! Do not forget to get linked up to our Yearly Dryer Cleaning Deals!

Will W.
08/2016
5.0
deck cleaning, pressure washing, dryer vent cleaning
  + 1 more
The guys were very efficient and thorough. They came out to powerwash on the first day, then waited until the deck dried to seal on the next day. Would use again.
Description of Work: Dryer vent cleaning and deck powerwash/seal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tamara C.
08/2016
5.0
air duct cleaning
  + -1 more
Went great. The techs were there when we set up the call and they called before they came. I would definitely recommend this company.
Description of Work: Vent cleaning service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Environmental Cleaning & Restoration Solutions
We greatly appreciate your review and hope to see you again for any of our other services!

Keith D.
07/2016
5.0
appliance repair, air duct cleaning
  + 0 more
They were very professional and did an excellent job. Glee ft no mess behind.
Description of Work: Dryer vent cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Environmental Cleaning & Restoration Solutions
Awesome! FEEL FREE TO CALL US IN THE FUTURE FOR ANY OTHER SERVICES WE OFFER! AIR DUCTS- get cleaned every few years DRYERS- YEARLY CRAWLSPACE ATTICS

Keith D.
07/2016
5.0
appliance repair, air duct cleaning
  + 0 more
They were very professional and did an excellent job. Glee ft no mess behind.
Description of Work: Dryer vent cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul G.
06/2016
5.0
air duct cleaning
  + -1 more
Fabulous. Very professional, very courteous. Would highly recommend the job that they did. Excellent customer service all the way around. Can't say enough good things about them.
Description of Work: Cleaned out vents and air returns and air supplys for home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Environmental Cleaning & Restoration Solutions
THANK YOU SO MUCH! I really do thank you for this review and I am so glad you were so pleased! FEEL FREE TO CALL US IN THE FUTURE FOR ANY OTHER SERVICES WE OFFER! AIR DUCTS- get cleaned every few years DRYERS- YEARLY CRAWLSPACE ATTICS

Mishie G.
06/2016
4.0
air duct cleaning
  + -1 more
Service went pretty well. They cleaned the air vents in the house and said they were not too bad. House was built in 2006 and we moved in in 2015, so not sure how dirty they were. We are expecting a baby in September so wanted to be proactive about it. They do not show before and after photos, so just took their word for it. Only thing I didn't like is that when I called to schedule the appointment the lady told me to definitely ask for them to sanitize the vents since Im pregnant and we have a baby coming and that would be ideal. But, when the guys showed up to do the service they said that was not included in the deal I purchased and that it would be an extra $70. I did not have the money for that so didn't get it, but felt like I got bait and switched since the lady on the phone knew I had the deal and talked me into the sanitizing but didn't tell me it was extra. Other than that, everything went pretty well.
Description of Work: Provider cleaned all air vents in the house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$69

Response from Environmental Cleaning & Restoration Solutions
Thank you for the review. I do have to say I am a little taken back by this. I was the woman on the phone and I did recommend the sanitizing to you. We spoke for quite some time. You spoke about being pregnant and wanted the Air Duct Cleaning before baby came. I shared my stories with you as well and how I had the guys clean my Air Ducts and Sanitize my entire system. So this Review did throw me off a little that you would think that was "bait and switch" when YOU READ THE DEAL and WE TALKED ABOUT WHAT WAS INCLUDED. I do feel like you took advantage of the "REVIEW" opportunity because you wanted a service that would have been costs to you and feel like this is your platform to take advantage of my kindness. When in reality, they gave you a DEAL to sanitize because I asked them too. I am glad that my techs did a great job and the work Best of luck, Laurin Carlton ECS (owner)

William and Amy J.
06/2016
5.0
dryer vent cleaning
  + -1 more
Fast, easy and professional reps. No upcharges, advised of future considerations and services, no hard sell or bait and switch. Great experience.
Description of Work: Cleaned dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Mahesh S.
06/2016
5.0
very professional. Set up appointment immediately and did a good job in cleaning and treating the mold problem
Description of Work: Mold Testing and Remediation in crawl space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Douglas B.
06/2016
4.0
energy audit
  + -1 more
It was fine. I need a follow-up with me with a quote. They didn't get back after that. I'm actually getting work done. The deal itself and them coming by were fine. I was supposedly to get a quote from them for additional service but I never got it. They said they would send me a quote but they never did. The guy was good. Their punctuality was fine.
Description of Work: I purchased a big deal for Environmental Cleaning & Restoration Solutions. They came out and did an inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$49

June N.
06/2016
4.0
air duct cleaning, dryer vent cleaning
  + 0 more
It was okay. It was a lot more than I expected that. I had to call them back because they ended up missing some of the depths that they were supposed to clean up. Quality was a little okay. It was alright. I had additional vents. The total was $650.
Description of Work: I purchased a big deal for Environmental Cleaning & Restoration Solutions.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$650

Response from Environmental Cleaning & Restoration Solutions
Thank you for the review!

Angela A.
05/2016
2.0
foundation repair
  + -1 more
They reported that were repairs necessary that were not. They charged for the estimate and that is typically done for free. I found that out by getting additional estimates with other companies for comparison. The other two companies said that there was nothing wrong and no repairs needed in the crawl space. The other two companies showed me pictures of were there were no damages. The vapor barrier was in tack and dry.
Description of Work: $49 Crawl Space Water Proofing, Foundation Drainage Inspection, and $100 Credit

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0


Marie M.
04/2016
5.0
insulation
  + -1 more
It went very well, professional, efficient and put together a complete inspection thatIi was very happy with and gave recommendations for the future.
Description of Work: Came and inspected the attic for ventilation and leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$44

Response from Environmental Cleaning & Restoration Solutions
THANK YOU FOR YOUR REVIEW!

Bilal M.
04/2016
1.0
air duct cleaning
  + -1 more
TERRIBLE... Worst Provider Ever
Description of Work: TERRIBLE PROVIDER... Not only did they not provide the Service, when I called they gave a false report that the work was done on a day my Family was home. They also wouldn't give a refund and directed me to contact Angie List in the most vulgar of ways.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$199

Response from Environmental Cleaning & Restoration Solutions
THIS WAS AN APPLIANCE REPAIR IN WHICH WE TOLD THE CUSTOMER WAS OUT OF OUR RANGE OF SERVICES. AND SINCE CUSTOMER PAID ANGIES LIST WHEN DEAL WAS PURCHASED, WE COULD NOT REFUND HIM, ANGIES LIST HAD TO BECASUE THEY RECIEVED THE PAYMENT

Contact information

1405 Azalea Avenue, Kannapolis, NC 28081

http://airductservicepro.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed


Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Air Duct Cleaning,
Dryer Vent Cleaning,
Pressure Washing,
Deck Maintenance,
Hauling,
Insulation,
Basement Waterproofing,
House Cleaning,
Heating and Air Conditioning,
Home and Garage Organization,
Decks and Porches,
Handyman Services

FAQ

Environmental Cleaning & Restoration Solutions is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Environmental Cleaning & Restoration Solutions accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Environmental Cleaning & Restoration Solutions does not offer free project estimates.
Yes, Environmental Cleaning & Restoration Solutions offers eco-friendly accreditations.
Yes, Environmental Cleaning & Restoration Solutions offers a 10% senior discount.
No, Environmental Cleaning & Restoration Solutions does not offer emergency services.
Yes, Environmental Cleaning & Restoration Solutions offers warranties.
Environmental Cleaning & Restoration Solutions offers the following services: Attic Insulation, Insulation Removal, Air Duct Cleaning, Dryer Vent Cleaning, Vapor Barrier Insulation, Mold Remediation, Insulation, Mold Removal, Crawlspace Repair, Encapsulation, Waterproofing
NO plumbing or electrical

Contact information

1405 Azalea Avenue, Kannapolis, NC 28081

http://airductservicepro.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed