Environmental Cleaning & Restoration Solutions

Air Duct Cleaning, Dryer Vent Cleaning, Pressure Washing,

About us

Environmental Cleaning Solutions is your GO-TO for your Air Duct Cleaning, Dryer Vent Cleaning and Crawlspace Waterproofing needs. We are a locally owned, family business right here in Concord NC. We pride ourselves in quality workmanship and superb customer care. A rated, top notch service and excellent customer care from start to finish is what has carried us along for so many years. Give us a call today! 704.886.1922

Business highlights

16 years of trusted experience

Services we offer

Attic Insulation, Insulation Removal, Air Duct Cleaning, Dryer Vent Cleaning, Vapor Barrier Insulation, Mold Remediation, Insulation, Mold Removal, Crawlspace Repair, Encapsulation, Waterproofing

Services we don't offer

NO plumbing or electrical

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.61,159 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
13%
3
6%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 101-125 of 1159 reviews

Leslie F.
04/2017
4.0
appliance repair
  + -1 more
They were very nice. They didn’t refund the money. It was one of the sales, I think it was like $39. It was a coupon. They did come out and all of that, they tried, but they couldn’t do it; and said that they would just refund the money, but they never did. The price was very good. I don’t know about the quality because they didn’t get to do anything. I would use them again, but I would not use them to fix a stove. They told me they mainly do pressure washing, which I don’t know how they got to fixing stoves. I would probably use them to do pressure washing.
Description of Work: They came out to do some work on the stove, but they weren’t able to repair the stove. They weren’t able to complete the work and suggested I get someone else.

Rating CategoryRating out of 5
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$39

Response from Environmental Cleaning & Restoration Solutions
Thank you and please do call us for any other service!

Lisa S.
04/2017
5.0
dryer vent cleaning
  + -1 more
I don't have any dislikes. They were prompt, on time, excellent service. They were nice, no problems. It was excellent. I would recommend them.
Description of Work: They did vent cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Response from Environmental Cleaning & Restoration Solutions
Thanks so much!

RICHARD M.
03/2017
5.0
air duct cleaning
  + -1 more
great work, and cleaned up all related areas completely
Description of Work: clean up crawl space, and install a moisture barrier & replace insulation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Environmental Cleaning & Restoration Solutions
Awesome! Great to hear! Feel free to call us in the future!

roger Z.
03/2017
5.0
air duct cleaning
  + -1 more
They charged me a little bit extra since I have a longer dryer vent. They cleared out the blockage and I am satisfied with the service.
Description of Work: I purchased a deal $77 for Dryer Vent Cleaning and Free Air Duct Inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Environmental Cleaning & Restoration Solutions
REMEMBER TO GET THE DRYER LINE CLEANED YEARLY! THANKS AGAIN!

Adam R.
02/2017
3.0
air duct cleaning
  + -1 more
It wasn?t the best. They had a coupon on Angie?s List, it was a Big Deal. They could have been a little bit more professional. They tried to up sell me on a lot of stuff that seemed like it should have been included. After we went back and forth, they agreed to do it. It seemed like the big deal was kind of to get them into the door and then they were trying to sell a whole bunch of other stuff. They just weren?t very professional. Two guys showed up in wife-beater shirts with a machine that kept stopping and the guy couldn?t figure out how to use it. Then one of them left, and left the other guy trying to figure out how to use it. Then he came back an hour or something. It just wasn?t professional.
Description of Work: They did duct work cleaning, mostly.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$175

Response from Environmental Cleaning & Restoration Solutions
I am sorry this happened. I tried to search your name in my calendar to make sure that was our company only because we have uniforms the guys wear. In some homes the machine will trip the breakers and they have to use a different technique, they are very well used to our equipment so I do apologize and I am a bit confused on this myself

Diane L.
02/2017
4.0
air duct cleaning
  + -1 more
Actual work went well. Both workers were friendly and respective.
Description of Work: Ducts were cleaned. When I scheduled work to be done, it was explained that 2 Air Returns and 12 Air Suppliers were included in the price. When workers arrived, I learned that was also a $300. fee for the "Blower and Housing" to be cleaned. This should have been explained at the beginning for those people who do not know all involved in duct cleaning. What I thought was going to cost me $239.00 which was a special rate actually costed me $449.00. Very MISLEADING!!!!!!!!!!! i WOULD NOT HIRE AGAIN ONLY BECAUSE OF THIS MISREPRESENTATION. This statement has nothing to do with the work done.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Response from Environmental Cleaning & Restoration Solutions
THANK YOU FOR THE REVIEW! IT WAS A PLEASURE TO WORK WITH YOU!

Bill P.
02/2017
5.0
air duct cleaning
  + -1 more
All services were performed as requested
Description of Work: - Replaced vapor barrier in crawl space - Performed vent cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gwendolyn M.
02/2017
5.0
dryer vent cleaning
  + -1 more
I wasn't here when the service was performed but based on what my husband said, it was fine. We had to spend more because of the extra footage that was required. They did what they said they would do so we were fine with that. They were excellent. The work was fine.
Description of Work: I purchased a big deal for Environmental Cleaning & Restoration Solutions. They cleaned out our dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Response from Environmental Cleaning & Restoration Solutions
Thank you so much for your review! I hope you call us in the future and refer us to family and friends!

Pikiswa N.
02/2017
5.0
air duct cleaning
  + -1 more
They did an excellent job. They worked with my schedule.
Description of Work: dryer vent, air duct and fence cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from Environmental Cleaning & Restoration Solutions
THANK YOU SO MUCH FOR THE REVIEW!

tony R.
02/2017
4.0
insulation, air duct cleaning
  + 0 more
work look good, but charged me an extra $175 for trash removal which wasn't that much stuff
Description of Work: crawl space barrier

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$464

Response from Environmental Cleaning & Restoration Solutions
i UNDERSTAND YOUR CONCERN WITH THE PRICING, UNFORTUNATELY WE HAVE TO PAY FOR NOT ONLY LABOR BUT ALSO DUMP COSTS ON THE HAULING

Clark D.
02/2017
4.0
insulation
  + -1 more
Excellent job from what I could see.
Description of Work: Repair and replace insulation, repair vapor barrier and mold treatment in crawl space.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Environmental Cleaning & Restoration Solutions
WE THANK YOU FOR YOUR REVIEW AND PLEASE FEEL FREE TO CALL US IN THE FUTURE!

JOAN B.
02/2017
5.0
insulation, air duct cleaning
  + 0 more
It went great!!! Josh was prompt, enthusiastic, extremely professional and was just a wonderful person to work with. He was in touch with us during each step and we really could not have asked for a better person to do this for us. Thank you so much!!!!!
Description of Work: We needed vapor barrier installed in our crawlspace in addition.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,390

Response from Environmental Cleaning & Restoration Solutions
Thank you so much for your review and we look forward to seeing you again next week!

Carol N.
02/2017
4.0
dryer vent cleaning
  + -1 more
The coupon only includes 10 feet of duct cleaning. It cost an additional $100 to go the 10 feet to the outside of the house.
Description of Work: They cleaned my dryer vent

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$175

Response from Environmental Cleaning & Restoration Solutions
Thank you for your review! As stated on the Deal, the DRYER VENT DEAL covers 10 feet of dryer line, each addtl. Foot is priced at $10 per foot. ,

Kyle M.
02/2017
1.0
insulation
  + -1 more
terrible trying to get a final quote/any response
Description of Work: Initially things went well. I had a quote for attic insulation and was asking for the best and final. Jeremy was very cordial on the phone and expressed an interest in earning our business and said he would let us know shortly. I never heard back... I left a few vmails on their various #s, and texted to him at least a half dozen times over a few weeks trying to get an answer... so unless they closed down or someone got hurt, this is really frustrating. To be honest, given their initial help and responsiveness, this seems uncharacteristic, but it is what it is for now- no joy.

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Environmental Cleaning & Restoration Solutions
WE CALLED AND TEXT THIS CUSTOMER MULTIPLE TIMES, AFTER TELLING MR.[Member Name Removed], JEREMY(OWNER) WAS IN THE HOSPITAL WITH PNEUMONIA AND WOULD CALL THE FOLLOWING DAY, HE STATED THAT UNLESS JEREMY WAS INJURED HE WOULD GIVE US A F REVIEW ON AL AND BBB. WE CALLED THAT DAY AND EVERYDAY FOR 2 WEEKS FOLLOWING AND NEVER GOT ONE ANSWERED CALL. THIS F IN NOT JUST AND I USUALLY WOULD OWN UP OR TRY TO MAKE ANY UNHAPPY CUSTOMER, HAPPY. THIS WAS A VERY UNFORTUNATE EVENT ON OUR BEHALF THAT WE RECEIVED AN F RATING AND WERE THREATENED WHEN MY HUSBAND WAS EXTREMELY ILL AND ONE TEXT MESSAGE WENT UNANSWERED (ON A SATURDAY WHEN WE WERE ACTUALLY CLOSED BUT I WENT INTO WORK JUST TO CALL HIM.

gino M.
01/2017
5.0
dryer vent cleaning
  + -1 more
The crew were prompt , efficient and professional.
Description of Work: Dryer vent cleaning

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from Environmental Cleaning & Restoration Solutions
PLEASE TELL YOUR FAMILY, FRIENDS, NEIGHBORS AND ANYONE YOU CAN THINK OF ABOUT US! WE WILL GIVE YOU SOME GREAT DISCOUNTS ON YOUR NEXT SERVICE!

Antonio L.
01/2017
5.0
energy audit
  + -1 more
Technician was prompt and knowledgeable.
Description of Work: assess home for energy efficiency

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Environmental Cleaning & Restoration Solutions
PLEASE TELL YOUR FAMILY, FRIENDS, NEIGHBORS AND ANYONE YOU CAN THINK OF ABOUT US! WE WILL GIVE YOU SOME GREAT DISCOUNTS ON YOUR NEXT SERVICE!

Anne-Louise H.
01/2017
5.0
insulation
  + -1 more
Everything went very smoothly and I was satisfied with the results. The reason I gave a low mark for price is that I could have purchased the same product at The Home Depot for $60.00. Anyone will give free estimates on attic insulation needs. So, basically, I paid a premium of $79 to have the tent installed. It was simple enough that I could have done it and I am disabled. But, it was nice having someone else buy it and install it.
Description of Work: I need an attic door insulation tent installed and an estimate on total attic insulation.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Response from Environmental Cleaning & Restoration Solutions
I understand your concern, but it costs us money to pay our crews to come to the property and install the tent. We can not do the work for free or just for the price of materials

Angie C.
12/2016
5.0
gutter cleaning, house cleaning, leaf removal, vacuum cleaners, window cleaning, ceiling fans
  + 4 more
Excellent everything was fondle that I teaqested and then some
Description of Work: They went above and beyond , love love love the out come

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from Environmental Cleaning & Restoration Solutions
PLEASE TELL YOUR FAMILY, FRIENDS, NEIGHBORS AND ANYONE YOU CAN THINK OF ABOUT US! WE WILL GIVE YOU SOME GREAT DISCOUNTS ON YOUR NEXT SERVICE!

Constance L.
12/2016
5.0
dryer vent cleaning
  + -1 more
Short vent - made quick work of it.
Description of Work: Vent cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Environmental Cleaning & Restoration Solutions
PLEASE TELL YOUR FAMILY, FRIENDS, NEIGHBORS AND ANYONE YOU CAN THINK OF ABOUT US! WE WILL GIVE YOU SOME GREAT DISCOUNTS ON YOUR NEXT SERVICE!

TERRI C.
12/2016
5.0
air duct cleaning
  + -1 more
Excellent service! They showed up exactly at the time stated and finished the job in a matter of minutes. My dryer is working perfectly now!
Description of Work: Clean out dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Environmental Cleaning & Restoration Solutions
AWESOME! Thanks!

Kathryn E.
12/2016
5.0
dryer vent cleaning
  + -1 more
Services were performed efficiently with exceptional professionalism. I was very satisfied with the results.
Description of Work: Dryer vent cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Environmental Cleaning & Restoration Solutions
PLEASE TELL YOUR FAMILY, FRIENDS, NEIGHBORS AND ANYONE YOU CAN THINK OF ABOUT US! WE WILL GIVE YOU SOME GREAT DISCOUNTS ON YOUR NEXT SERVICE!

Edward T.
12/2016
4.0
decks, deck cleaning
  + 0 more
I used them and I liked the work they did. I think I was overcharged. They cleaned my deck, but they calculated some extra areas which I was not very very satisfied with the way they calculated it. But because they had already started the work, I just let them finish. I did not hesitate to tell them that I was not satisfied with the way they had added on certain areas. From the advertising, they could have given me an indication that they were going to probably charge me more for extra space. Maybe it was in the fineprint and I didn't read it. I was not happy with the pricing.
Description of Work: I purchased a big deal from them. They worked on my deck.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Environmental Cleaning & Restoration Solutions
WHEN DOING DECKS WE MEASURE RAILS AND STAIRS AS SQ FT. WE APOLOGIZE FOR ANY CONFUSION

Edward T.
12/2016
5.0
air duct cleaning
  + -1 more
When they came through the door, I recognized the service technician and I pointed out to him that I was not satisfied with the work he had done before and I told him why and we proceeded to do the second work. What stood out was that they were much more diligent, they took it a little bit more seriously.
Description of Work: They came to clean out the ventilation system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Environmental Cleaning & Restoration Solutions
PLEASE TELL YOUR FAMILY, FRIENDS, NEIGHBORS AND ANYONE YOU CAN THINK OF ABOUT US! WE WILL GIVE YOU SOME GREAT DISCOUNTS ON YOUR NEXT SERVICE!

Beth and Mike H.
12/2016
5.0
dryer vent cleaning
  + -1 more
Excellent. Joshua showed up and was very professional. He explained the services he was going to provide and then got to work. Did a great job. Cleaned a ton of lint out of the dryer vent. Very good service and well worth it. Highly recommend.
Description of Work: Dryer vent cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from Environmental Cleaning & Restoration Solutions
JOSH IS AN EXCELLENT EMPLOYEE! PLEASE TELL YOUR FAMILY, FRIENDS, NEIGHBORS AND ANYONE YOU CAN THINK OF ABOUT US! WE WILL GIVE YOU SOME GREAT DISCOUNTS ON YOUR NEXT SERVICE!

PAULA W.
12/2016
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
Work was performed in a professional manner. My husband spoke with the staff member and all work was explained and followed up, upon completion. We are happy with the results.
Description of Work: Air ducts/ and dryer vent clearing/cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Environmental Cleaning & Restoration Solutions
PLEASE TELL YOUR FAMILY, FRIENDS, NEIGHBORS AND ANYONE YOU CAN THINK OF ABOUT US! WE WILL GIVE YOU SOME GREAT DISCOUNTS ON YOUR NEXT SERVICE!

Contact information

1405 Azalea Avenue, Kannapolis, NC 28081

http://airductservicepro.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed


Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Air Duct Cleaning,
Dryer Vent Cleaning,
Pressure Washing,
Deck Maintenance,
Hauling,
Insulation,
Basement Waterproofing,
House Cleaning,
Heating and Air Conditioning,
Home and Garage Organization,
Decks and Porches,
Handyman Services

FAQ

Environmental Cleaning & Restoration Solutions is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Environmental Cleaning & Restoration Solutions accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Environmental Cleaning & Restoration Solutions does not offer free project estimates.
Yes, Environmental Cleaning & Restoration Solutions offers eco-friendly accreditations.
Yes, Environmental Cleaning & Restoration Solutions offers a 10% senior discount.
No, Environmental Cleaning & Restoration Solutions does not offer emergency services.
Yes, Environmental Cleaning & Restoration Solutions offers warranties.
Environmental Cleaning & Restoration Solutions offers the following services: Attic Insulation, Insulation Removal, Air Duct Cleaning, Dryer Vent Cleaning, Vapor Barrier Insulation, Mold Remediation, Insulation, Mold Removal, Crawlspace Repair, Encapsulation, Waterproofing
NO plumbing or electrical

Contact information

1405 Azalea Avenue, Kannapolis, NC 28081

http://airductservicepro.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed