John Star Electric Inc
About us
Additional service:install or wire all of the following: ceiling fans, light fixtures, (interior and exterior) bath fans, microwaves wire for dishwashers and garbage disposals, add receptacles, add GFCI protection, install smoke alarms, wire for permanent pools as well for temporary above ground pools and spas.
Business highlights
Emergency services offered
37 years of experience
Services we offer
Residential, automatic & manual up-fits, change-outs, commercial & industrial new construction, generators, panel upgrades, renovations & additions, stand-by power, temporary services, whole house re-wires & remove aluminum wire.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.516 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 13% |
Showing 1-16 of 16 reviews
Susan V.
Feb 2016
I called about lights flickering in house when lights were on. they ck outlets, breaker box and outside box coming into home. they said they couldn't find out what the problem was. told me to change the lights I was going to change and than call them back. after changing all fixtures and some broken outlets they didn't find I check the breakers in breaker box because they still were flickering. that's when I notice 1 breaker was destroyed and 3 were burnt.
Response from John Star Electric Inc
"What the customer failed to mention was the light fixtures were in fact old, the wires were very brittle, and we had fluctuating voltage at the fixture, we did in fact test voltage leaving every circuit breaker, each circuit breaker tested for proper voltage, we in fact removed each breaker and conducted a visual examination of each breaker and the busbar in which they were plugged in to. After installing the new light fixtures the fluctuating voltage stopped and before we left the site, there was no flickering at the fixture.(the Customer stated that the light fixtures were old and needed replacing). The customer made the decision to replace the fixtures, before we completed any more work. JSE Inc. received a call several months later from this customer, stating that he just had some remolding completed and that he had several breakers replaced, and was requesting a refund from us, (although for several months after we completed the job, there was no flickering at the light fixtures we replaced). We here at JSE Inc. value all our customers, and try to follow the spirit and intentions of the electrical codes as they are written "for the safety and welfare of the general public" We only wish the best for this customer, we hire highly trained and educated electricians, we have a training program and policy and procedures to follow. Thank You. John Starzynski, President John Starz Electric, Inc."
John D.
Nov 2015
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Jeanne L.
Aug 2015
unknown
Sharon H.
Oct 2014
Had a problem with our business sign not working, called John Starz Electric and he came out right away to look at it and let me know what he could do to get it working again. We scheduled the work to be done and it was completed in a timely manner and at a fair price. The technicians were very professional and cleaned up after the work was completed.
Daniel B.
May 2014
He came out diff the estimate. Also told us if we wanted to save some money what wet could do before he came out to do the job.
Brian H.
Mar 2014
The installation was set for 3/17/14 at 1300. The electrician, David, called at approximately 1230 to say he was on Piney Green and should be there, our home, within 15-20 minutes. He arrived promptly and introduced himself and, prior to coming in, made sure his shoes were clean. He was very polite and wasted no time to start the work. Throughout the time he was here he was constantly working, very polite and well mannered. His work was very professional and clean.He made sure that the room was clean before leaving and we would definitely call John Starz first for all our electrical work.
Daniel S.
Feb 2014
I was sent a text (yes, a text) from the owner telling me what I owed. I insisted on an invoice and received an invoice a couple days later with a complete list of the repairs each listed as costing $0.00 dollars but somehow adding up to $225. At the end of the day, expressing my frustration with everything he let me know that I could have been charged $500 for services rendered but he was doing me a favor of some kind...wow. Oh, and don't forget to add the 8% surcharge for paying with your credit card. It took nearly a week of back-and-forth to acquire any kind of official inspection report that I would need to get the power turned on or sell to the next prospective buyer. If you prefer and can afford to do all your business on a wink and a nod then perhaps this company is for you. As for me, I've never had such a poor and unprofessional experience. Update: Although I've paid the bill despite the incredibly inaccurate invoice, the owner of the company has threatened to and quot;contact my commandand quot; as though I've done something illegal. I give up.
Response from John Star Electric Inc
"In Response to your False accusations, first we discussed in detail the price you were to be charged. Our prices are pretty standard; as follows $150.00 Visual Walk through Inspection; $125.00 Local Jurisdiction Electrical Permit Admin Fees. You were given a quote over a phone call on the items needed to be repaired, you gave us authorization to proceed on the repairs, we suggested to you a solution on 2 items to just disconnect the wires in the Electrical Panel (in order to reduce the cost, on which you agreed to) due to the fact you could not provide a key for us to gain entrance into the "out building and determine if there were any violations" in fact you yourself stated that you "broke into the building by climbing through a window. That in itself should of raised a "red flag" as to the integrity of the person we were going to be dealing with, But we here at JSE, Inc. do our best to not judge our customers and try to deliver the best possible service to our customers. I will agree with Mr. Sorg; we did in fact communicate through text messages, a primary way of communication in todays busy world. We do in fact send out Estimates, Invoices and Reports, upon request. By the way, we have not received Payment as of Today 2-10-2014, and the State of North Carolina allows us to use a "surcharge on all Credit Card Transactions"
Laurel C.
May 2013
The technician did exactly what I wanted done and was extremely professional. He explained what he had to do, kept me aware of his progress, and stayed on task. He moved furniture as needed and cleaned up his work areas once he was finished. He left to pick up pats at one point but was back when he said he would be. I am satisfied with the project and the cost, as he spent nearly 4 hours on the job and had to purchase some electrical equipment and light bulbs.
Philip E.
Feb 2012
The two craftmen [I'm sorry to say that I've forgotten their names] arrived about when they said they would be there. We were introduced and shortly after their boss, John Star, showed up to confirm what they were supposed to do. They were very professional, well dressed and friendly. It took them right at 3.5 hours to do their work and after cleaning up their small mess, departed. I was very pleased with their work and price, which was somewhat under the estimated initial price. I would definitely recommended them to someone else, or use their service again, if needed.
Brian H.
Jul 2011
Rob and Jay were both polite, personable, respectful, thorough and knowledgeable. When they moved furniture to check the outlets they put the furniture back and nothing was damaged. We did use John Star Electric about a month ago and the 2 electricians were equally polite, personable, respectful, thorough and knowledgeable. John Star will always be the electrical company we call, no one else come close.
Roy D.
Jul 2011
The estimate was done in a timely manner. They were 1 of 5 estimates. They weren't the cheapest, but John's attitude won the day. Came to a start date and the guys showed up right on time. The guys he has working for him had personalities, they didn't just robot around but actually answered numerous questions as they went about doing the work. The quality of work is outstanding and they didn't waste time doing it. There was little to no clean up when they were done, they picked up all the trash, which was appreciated. There is no doubt they WILL be hired for our future projects!!!!! By the way, the total bill came in under the estimate!!
TOM G.
Oct 2010
This is the third time we have used John Star Electric. They have always been responsive in starting the jobs. The electricians are punctual, courteous, professional, conscientious and thorough. On one visit, on a day that was cold and rainy, they went outside and under the crawlspace to continue to search junction boxes for the source of a short. If they had not done this, I would never have known it was necessary. At the same time they voluntarily performed safety checks, replacing older outlets with newer, more reliable ones. It was reassuring to find that they were as concerned as I was about the safety of my family, I have more electrical work to be done and John Star Electric will be the company I call to get it done.
Bill E.
Oct 2010
Excellent.. I strongly recommend John and his crew.
Marie C.
Jul 2010
Great!
Suzanne B.
Apr 2010
We have used their services in the past and would use their services in the future too.
Suzanne B.
Oct 2009
They are outstanding. I like their attention to detail. The service is good and they are on time. They are good about cleaning up after themselves. They gave me fifteen percent off for the work.
Licensing
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FAQ
John Star Electric Inc is currently rated 4.5 overall out of 5.
John Star Electric Inc accepts the following forms of payment: CreditCard
No, John Star Electric Inc does not offer free project estimates.
No, John Star Electric Inc does not offer eco-friendly accreditations.
No, John Star Electric Inc does not offer a senior discount.
Yes, John Star Electric Inc offers emergency services.
No, John Star Electric Inc does not offer warranties.