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Air Agents Heating & Cooling

Heating and Air Conditioning, Lawn and Yard Work, Natural Gas Lines

About us

When you choose Air Agents, you are selecting a team whose members each have more than 25 years HVAC experience. Not only do you get great service, you also gain peace of mind knowing that we are authorities in our field. Combined with the knowledge of our sister company Sealing Agents Waterproofing, a well-established, specialized company providing services related to a structure's foundation and moisture control, our knowledge base extends from the ground up.

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

Heating & AC Sales, Installation, & Maintenance

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.7269 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 201-225 of 269 reviews

Melanie S.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
Excellent.
Description of Work: Replaced furnace heat exchange which was covered by warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Air Agents Heating & Cooling
Thank you for your business and the review you gave Tier 1 Heating & Air. We are glad to assist you with any of your HVAC needs. Thank you again! Tier 1 Heating & Air 704-532-5544

Vince P.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$400

Response from Air Agents Heating & Cooling
Thank you for your business and the review you gave Tier 1 Heating & Air. We are glad to assist you with any of your HVAC needs. Thank you again! Tier 1 Heating & Air 704-532-5544

Anne H.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Tier One installed a new Carrier Infinity Gas Furnace and Air Conditioner. | |The whole process was handled professionally and smoothy. Brad and Dave spent time evaluating my home and heating needs and then sent me four options/estimates to choose from. After they answered all my questions, I decided to go with the Infinity Gas Furnace. Mike and his team arrived at the appointed time and removed my old furnace and air conditioner and installed the new models in no time. They did a wonderful, efficient, and neat job and were very pleasant to work with. I love my new furnace -- the house is much warmer now and the furnace is very quiet and energy efficient which is a bonus!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,446

Response from Air Agents Heating & Cooling
Thank you for being such an amazing customer! We value the feedback that you have left us for future customers to know our quality of work, and professionalism. We look forward to seeing you in the Spring!

Carolyn C.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Bi-annual service and replace part

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Air Agents Heating & Cooling
Than you for your review. We look forward to servicing your a/c in the next few months.

Malcolm C.
02/2016
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I signed up for Angie's list paid the fee to get service by tier one heating and air . I call to set up a time for tier one to come out per Angie's list rep because he said that tier one would have all the info that I gave him I just had to set up time and date and I would not have to pay the full price because I paid them the pro rate price of a $109 dollars. So when I call tier one I was told that I could not get what I ordered which was a tune up special for heat and air because they were backed up which I understand that,how ever they could send someone out to do a diagnostic test to see what the problem was for $39.95 so we did that because I needed my unit working. Now they came out about a hour later with in 10 minutes he found the problem which was the igniter in the furnace. Now the problem I have is teir one charged me $301 dollars for that job plus he said that it would be $90.00 for the diagnostic test, but when I told him that the person I set this up with told me $39.95 he took that. I should only had to pay $201 and the $39.95 per Angie's List. So we're waiting for refund. (wow)
Rating CategoryRating out of 5

Response from Air Agents Heating & Cooling
We serviced your home within 24 hours of your Angie's purchase date of 01/20/2016. You were charged for the flame sensor and labor of $305.80, the diagnostic fee was waived since you decided to use Tier 1 for your repair on your furnace. Following the repair your furnace was serviced for the maintenance. Your next scheduled visit for your a/c unit will be in the Spring of 2016. Thank you for your purchase.

Silvanaz L.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Air Agents Heating & Cooling
Thank you for your business. We do offer a yearly service agreement to maintain your system(s). Please let us know if you have any other HVAC needs. Thank you again! Tier 1 Heating & Air 704-532-5544

wendy C.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Agents Heating & Cooling
Thank you for your business and the review you gave Tier 1 Heating & Air. We are glad to assist you with any of your HVAC needs. Thank you again! Tier 1 Heating & Air 704-532-5544

julie S.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Air Agents Heating & Cooling
Thank you for your business. We do offer a yearly service agreement to maintain your system(s). Please let us know if you have any other HVAC needs. Thank you again! Tier 1 Heating & Air 704-532-5544

Amy B.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Air Agents Heating & Cooling
Thank you for your review! We value all our customer feedback. We are thankful for your business and we look forward to a continued relationship for any of your HVAC needs. Thank you again! Tier 1 Heating & Air 704-532-5544

Sharon S.
01/2016
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Air Agents Heating & Cooling
Thank you for having us service both your A/C & Furnace at the same time. We do offer a yearly service agreement to maintain your HVAC needs. Please contact us at 704-532-5544. Thanks again! Tier 1 Heating & Air

Linda Q.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Replaced a switch they found during inspection and cleaning of a/c/heat pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Air Agents Heating & Cooling
Thank you for your business. We do offer a yearly service agreement to maintain your system(s). Please let us know if you have any other HVAC needs. Thank you again! Tier 1 Heating & Air 704-532-5544

Gregory R.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Air Agents Heating & Cooling
Thank you for your review! We value your customer feedback, we're very thankful for your business. We look forward to a continued relationship with you and your home comfort needs. Thanks again! Tier 1 Heating & Air 704-532-5544

Patty S.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Agents Heating & Cooling
Thank you for your business and the review you gave us. We are glad to assist you with any of your HVAC needs. Thank you again! Tier 1 Heating & Air 704-532-5544

Patti C.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Agents Heating & Cooling
Thank you for your review! We value your customer feedback tremendously and we're very thankful for your business. We look forward to a continued relationship with you and your home comfort needs.

KIRA P.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They came out to perform seasonal maintenance on our HVAC units as part of our yearly contract. We always have a great experience with Teir 1 and their techs are very knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Response from Air Agents Heating & Cooling
Thank you for your review! We value your customer feedback tremendously and we're very thankful for your business. We look forward to a continued relationship with you and your home comfort needs.

Janine K.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The date of service was Nov 5, 2015.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Air Agents Heating & Cooling
Thank you for your review. We value your customer feedback tremendously and we're very thankful for your business. We look forward to a continued relationship with you and your home comfort needs.

DAVID C.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
Fast, professional,
Description of Work: Tune up of of HVAC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Air Agents Heating & Cooling
Thank you for your review. We value your customer feedback tremendously and we're very thankful for your business. We look forward to a continued relationship with you and your home comfort needs.

Ronald C.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The representative completed the winter maintenance for by burner. As always, the job was professionally completed.
Rating CategoryRating out of 5
Yes, I recommend this pro
$169

Response from Air Agents Heating & Cooling
Thank you for your review. We value your customer feedback tremendously and we're very thankful for your business. We look forward to a continued relationship with you and your home comfort needs.

William B.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Very professional , will recommend to others

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Agents Heating & Cooling
Thank you for your review. We value your customer feedback tremendously and we're very thankful for your business. We look forward to a continued relationship with you and your home comfort needs.

Richard N.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They were on time and checked the furnace and the outside air flow. I will use them again in the spring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Air Agents Heating & Cooling
Thank you for your review. We value your customer feedback tremendously and we're very thankful for your business. We look forward to a continued relationship with you and your home comfort needs.

Robert B.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Great Company. I will definitely use them again for all my HVAC needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Air Agents Heating & Cooling
Thank you for your review. We value your customer feedback tremendously and we're very thankful for your business. We look forward to a continued relationship with you and your home comfort needs.

Tim S.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The date of service was 10/01/15 and the cost of service was $160.00.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Air Agents Heating & Cooling
Thank you for your review. We value your customer feedback tremendously and we're very thankful for your business. We look forward to a continued relationship with you and your home comfort needs.

Jay B.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Price ok for what it was. Checked system and operations. No frills, no extras like cleaning coils. Tech personable and friendly, knew what he was doing. Satisfied with the work.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Air Agents Heating & Cooling
Thank you for your review. We value your customer feedback tremendously and we're very thankful for your business. We look forward to a continued relationship with you and your home comfort needs.

Sandra & Rich M.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Agents Heating & Cooling
Thank you for your review. We value your customer feedback tremendously and we're very thankful for your business. We look forward to a continued relationship with you and your home comfort needs.

martha T.
11/2015
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Never contacted me. Still waiting for service.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Air Agents Heating & Cooling
We apologize that you are not receiving your messages from Angie's list, but I do show that we contacted you via email thru Angie's on 10/13/2015 and 11/04/2015. Please call us at your earliest convenience. Thank you, Brigitte

Contact information

PO Box 3114, Indian Trail, NC 28079

http://www.AirAirAir.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
20345
Trade License Locale
North Carolina
Trade License Expiration
12/31/2016
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Lawn and Yard Work,
Natural Gas Lines

FAQ

Air Agents Heating & Cooling is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Air Agents Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Air Agents Heating & Cooling offers free project estimates.
No, Air Agents Heating & Cooling does not offer eco-friendly accreditations.
Yes, Air Agents Heating & Cooling offers a 5% senior discount.
Yes, Air Agents Heating & Cooling offers emergency services.
Yes, Air Agents Heating & Cooling offers warranties.
Air Agents Heating & Cooling offers the following services: Heating & AC Sales, Installation, & Maintenance

Contact information

PO Box 3114, Indian Trail, NC 28079

http://www.AirAirAir.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day