Integrity Flooring

Awesome Job and courteous service. Priced around and couldn't beat the price and service.

I needed new carpet for my house and a coworker recommended Integrity Flooring. I called them and I talked directly with Travis, the owner, who agreed to come to my house to give me an estimate. He came, explained to me some good options and then gave me a very competitive estimate. Two days later, as scheduled, he arrived to my house with his crew early in the morning and completed the work in a few hours. I’m really satisfied with his work: The quality of the carpet, the color that combines very well, and the excellent attention to details have convinced me that Integrity Flooring is the company I will call when I need high quality carpet at an affordable price. I’m glad to recommend Travis’ top professional services to everybody and I’m giving him 5 stars.

Wanted to update review that was left on google comment from one of the owners to my last review said we had “abused” our floors. Not true, we keep a clean well taken care of home and these floors have not stood up to normal wear and tear. They would have seen this if they would at least sent someone out to look at our floors. They never bothered to even come look which is so disappointing. Please look at pictures. They haven’t helped at all so I will make sure others know about their service

I hired Integrity Flooring to install ceramic tile on a kitchen floor, bath and hallway.Red flags appeared five minutes after the installers arrived when then began to question me as to how the ceramic floor was to be laid. They called their office and this issue was resolved. Thirty minutes later they asked if I had a drill they could borrow. They forgot to bring their drill. After the sub floor was installed they began laying tile on day two. Two hours into the job I noticed they were grouting the tile as they laid it and were making slow progress. I questioned the installer and he said they forgot to bring enough spacers and were using the grout to stabilize the tiles so they could reuse the spacers they did have. Are you kidding. That is equivalent to painters arriving on the job without enough paint brushes. At 1:00 pm they notified me that progress was so slow that they were going to lunch and pick up more spacers. No sign of them at 3:00 pm so I called Integrity. They said the installers were having a difficult time finding the spacers. At 4:00 pm no sign of them or follow-up call from Integrity. They showed up at 5:00 pm. They completed the tile job the next day. One problem was the lack of forethought with regard to staggering the tiles to avoid repeat patterns. You learn this in Tile School 101. The major problem was the grout cleanup, or lack of, I should say. My wife and I spend over a half day scrubbing every tile to remove excessive grout residue. Unprofessional installation and the people in charge do not visit the jobsite to verify satisfactory work. Contract with this company at your own risk.

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