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Renewal by Andersen of Central NC/Coastal NC/Myrtle Beach/Florence SC

Windows

About us

Renewal by Andersen proud to serve the window replacement and patio door replacement needs of the the Triad, Triangle, Coastal NC, and Myrtle Beach/Florence, SC. We are the window replacement division of Andersen Windows, drawing on the Andersen tradition of over 110 years of quality, innovation and craftsmanship. Our turnkey process begins with a call from you and includes a respectful in-home sales consultation, custom-manufacturing of replacement windows to precisely fit your home and installation by a dedicated team of professionals. Best of all, we stand behind our products and installation with one of the strongest warranties on products and installation in the window replacement business.

Business highlights

18 years of trusted experience
Women Owned & Operated
Veteran Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Eco Friendly

Services we offer

Replacement- Windows & Doors.

Services we don't offer

Glass Repair. Skylights. Garden Windows.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes



Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7118 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
11%
3
5%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
3.8
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 26-50 of 118 reviews

Christian J.
04/2017
5.0
replacement windows
  + -1 more
They did a great job and it was done by Chase White, but he is no longer there. I would have to think about using them again, but I would have to go with lesser quality, something more economical. I have so many of them. I think they secured the window very well, permanently in the house so wind wouldn't bother it. I think Anderson is the best window made.
Description of Work: They put in a Bay window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

David B.
04/2017
5.0
replacement windows
  + -1 more
I am using them again for more windows. They sent out three or four workers and it took them about a week to get everything completed. The clean up was good.
Description of Work: They changed out about six windows.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Renewal by Andersen of Central NC/Coastal NC/Myrtle Beach/Florence SC
Dear Mr. [Member Name Removed], I am so glad that you have now completed two Phases with Renewal by Andersen. And I am even more tickled that you found our team worthy of an "A" rating! Our goal is 100% customer satisfaction. I'm so glad we achieved our goal for you! Please call me anytime! Your Customer Care Representative, Jessie

Richard J C.
04/2017
5.0
replacement windows
  + -1 more
The pricing was competitive. Probably wasn't the cheapest. I am looking at quality and how they treat you. Certainly, the pricing was competitive. I shopped around. They had a good reputation. I went with them because of the overall professionalism, and recommendation.
Description of Work: Replacement of windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eugenie C.
04/2017
5.0
replacement windows, doors
  + 0 more
I had it done over three years (the windows are not cheap), but worked with the same people each year. They were efficient and professional and happy to answer any questions I had later. Payment was half up front, other half on completion.
Description of Work: Replacing all windows and two doors in 1954 rancher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephani E.
04/2017
5.0
replacement windows
  + -1 more
I would make sure that they use somebody that knows what they're doing.
Description of Work: He came out and completed the service. The first guy was in a hurry to get thru and I heard they fired him.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary P.
04/2017
5.0
doors
  + -1 more
The service was fine. I thought they did a good job. They cleaned up very well and I was very pleased. I don’t know if I would use them again, it would depend on who had the lowest price at them time I needed something. If they did have the lowest price, I would certainly consider them.
Description of Work: I had a sliding glass door installed where that had just been a door and a pane of glass.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Victoria T.
04/2017
5.0
replacement windows
  + -1 more
We continue to get offers for 2 windows for the price of one. When we did the initial checking it out we figured out they had the best windows and best deals. We never had any problem dealing with them they came out on time. Everything was done perfectly. They did come back and redo a window that was like an 1/8 of inch gap at the bottom and they came right out and replaced it. Both times they did all the windows in 2 days and they were fairly large double glazed they got done much quicker than i thought they could. When they came out the first time they did a check to make sure there was no lead in the paint on the outside of the house that they were disturbing. We will use them again within the year to replace some other windows.
Description of Work: Replaced windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

h gordon U.
04/2017
5.0
replacement windows, doors
  + 0 more
They were great. I would use them again, I tried but, they couldn't do what I needed them to do. There was one person to come out and complete the work. I think they did well in the timely completion of the work, the quality of work, the materials they put in and the extras they went through. I haven't had anymore experience with them since they were unable to perform the one installation I needed.
Description of Work: They came out to install a sliding glass door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Renewal by Andersen of Central NC/Coastal NC/Myrtle Beach/Florence SC
Mr. [Member Name Removed], Thank you so much for your positive review. We were so happy we were able to help you the first time. We certainly wish we could have done the carpentry work needed to solve your window issues but unfortunately that doesn't fall within the scope of work that we perform. Hopefully we can help you again in the future! Sincerely, April McClintock, Director of Customer Care

MICHAEL G.
04/2017
5.0
replacement windows
  + -1 more
One person came for the job and it took him about three hours. He left it extremely clean. They did exactly what I asked them to do.
Description of Work: They put in some new windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

john K.
04/2017
3.0
replacement windows
  + -1 more
We had no problems at all. I did find that I did pay a lot more than I needed to pay. I am not very good at investigating on pricing. The job was just fine. The price was so shocking. I was having problems with rotting window sills so that needed to be taken care of. The job they did was fine and I had no problems at all with them. It was my own fault. I don't ask enough questions. When I moved down here, I had just gotten divorced and you depend on your husband to help with that. I think that's what happened there. The professionalism was fine. They were great.
Description of Work: I have fancy windows with the transitional house with the rounded windows on top. I just had them do the top. They did 5 double windows. They did the big window over the front door. I think that was it.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
4.0

$17,000

B J.
04/2017
5.0
replacement windows
  + -1 more
It was outstanding. It was 2 or 3 days. There were 4 workers. They left the area clean.
Description of Work: They replaced 10 windows.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

VIRGINIA C.
04/2017
5.0
replacement windows
  + -1 more
It was excellent. They're good but they're expensive but Anderson windows are expensive. They were good. They're workman were good.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Sandria K.
04/2017
5.0
replacement windows
  + -1 more
It turned out very well. He took great care with them and we haven't had any trouble since. It wasn't that much more expensive than another estimate we had got. They're at the upper end of the cost, but it probably was worth it, because if you spend less, you might end up replacing the windows again. I think that it was worth it. We had a lot of windows done. I can't remember how many. The quality of work was excellent. I am referring to the installation. We have had no problems with them, which is really good in this day and age. They were fine. I think I remember that they answered all questions and were available when we asked them. I don't remember any problems at all.
Description of Work: We had gotten one window before that, and I had noticed that the person who had come to install it was really good. I mentioned that when they were here. They said, "Oh, he still works for us." He came and installed a whole bunch of windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Peter M.
04/2017
4.0
replacement windows
  + -1 more
The windows work very well in the cold weather but they don't do as good a job in keeping the heat out. I probably won't use them again because they are too expensive. The work was good but the problem was the price. It only took a few hours to complete the job. Perhaps to get better is to work on the windows keeping out heat.
Description of Work: They replaced 6 windows in a porch.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$7,000

Cheryl R.
04/2017
5.0
replacement windows
  + -1 more
The experience was great. It took about two days to complete the work. There were two workers who came out to install the windows. They left the area clean once the work was completed. We just moved into the area.
Description of Work: They had to replace eight windows in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cheryl H.
04/2017
5.0
replacement windows
  + -1 more
It's very high quality replacement windows with excellent service. The workers were very polite, professional, and very competent. It was a very organized team, with 3-4 guys, the installers, not the sales rep. The sales rep did his job just fine, but the workers, the people who actually installed the windows were very competent, professional and organized.
Description of Work: They replaced windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Todd K.
04/2017
5.0
replacement windows
  + -1 more
Everything was an “A” quality. The price was a little bit high, they were expensive windows. They were great, the guys were great and the job they did was great.
Description of Work: They replaced the windows, because they were foggy on the inside.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Renewal by Andersen of Central NC/Coastal NC/Myrtle Beach/Florence SC
Dear Mr. [Member Name Removed], Thank you for rating us "A" quality! That's just great! I'm glad you appreciate the value of real Renewal by Andersen windows! We pride ourselves on having top quality Master Installers who are trained specifically to install our windows. Thank you so much for taking the time to let us know how your experience was. I hope to hear from you soon to work on Phase 2! Sincerely, Your Customer Care Representative, Jessie

Karen H.
04/2017
5.0
doors
  + -1 more
They installed the door on one day and came back to put up the trim. The 2 technician left the area clean when they were finished.
Description of Work: They put in a sliding glass door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Robert R.
04/2017
4.0
replacement windows
  + -1 more
They are still in good shape. I did have to have them come back. Their price was reasonable. They were competitive. I had to have them come back a couple times to fix things. They came back right away.
Description of Work: I put in new windows over 10 years ago and they are still doing good. It was a lot of windows. They put in 15 windows. They were all thermal pane.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro

Joe D.
04/2017
5.0
replacement windows
  + -1 more
Everything went fine. Installed correctly with quality results.
Description of Work: Replace 4 old windows on house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Renewal by Andersen of Central NC/Coastal NC/Myrtle Beach/Florence SC
Mr. and Mrs. [Member Name Removed], Thank you so much for your kind words. I am thrilled that your installation was smooth and that you were pleased enough with our windows to complete four phases. (19 windows WOW!). Enjoy them this summer! Jessie Your Customer Care Representative

Janet C.
04/2017
5.0
replacement windows
  + -1 more
Very well. No problems arrived on time and cleaned up. Have had windows installed in three housed and Anderson is tops in my book.
Description of Work: Instilation of sox Windows.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Renewal by Andersen of Central NC/Coastal NC/Myrtle Beach/Florence SC
Mrs. [Member Name Removed], We are all so happy that you have trusted Renewal by Andersen in three houses! That is a real testimony to customer satisfaction which is our #1 goal. Enjoy your beautiful new windows this summer and the lower energy bills that come with them! (But you already know about that!) Thank you again, April

BEAUFORT H.
04/2017
5.0
replacement windows
  + -1 more
Ok, had to do the wrapping of the frames three times to make sure it was right.
Description of Work: replace windows

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$7,500

James M.
04/2017
4.0
replacement windows
  + -1 more
The order went well (60 Days to Deliver)l, The installation crew was excellent (1 day for installation). The product is excellent and the installation went extremely well until one window was damaged during the installation by their team. Then the very poor service started. It took several calls to the company (to remind and get status) and several trips to site to get the right replacement window and get it installed. No follow up after the sale and the company got my money(funds released in full 11/3/16). They do not care about you after they get their money.
Description of Work: On 9/7/16 I ordered ten replacement windows for my home. Install was scheduled on 11/3/16 and all went very wonderful until one window was damaged during the installation. It took until 1/27/17 to complete the installation of the damaged window.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
1.0
punctuality
5.0

$12,700

PHILIP (TOBY) W T.
04/2017
5.0
replacement windows, doors
  + 0 more
Excellent. Expensive , but worth it.
Description of Work: Windows doors

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Renewal by Andersen of Central NC/Coastal NC/Myrtle Beach/Florence SC
Mr. [Member Name Removed], We are so glad you see the value in Renewal by Andersen windows. 110 years in the business pays off in quality we think! It is not every day that the same customer comes back to us to complete THREE Phases of installations. But what that says to me is that you are a very happy customer! To us, that is the #1 priority. Thank you again for your kind words. April McClintock, Director Customer Care

Hans K.
04/2017
3.0
replacement windows
  + -1 more
Great Windows, sloppy trim-work and painting. Clean up was not very effective...four months later we still find hardware.
Description of Work: Window Replacements

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$9,000

Contact information

4250 Regency Dr Ste 101, Greensboro, NC 27410

http://www.RenewalNC.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
101394634

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows

FAQ

Renewal by Andersen of Central NC/Coastal NC/Myrtle Beach/Florence SC is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 10:00 AM - 2:00 PM

Renewal by Andersen of Central NC/Coastal NC/Myrtle Beach/Florence SC accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Renewal by Andersen of Central NC/Coastal NC/Myrtle Beach/Florence SC offers free project estimates.
Yes, Renewal by Andersen of Central NC/Coastal NC/Myrtle Beach/Florence SC offers eco-friendly accreditations.
No, Renewal by Andersen of Central NC/Coastal NC/Myrtle Beach/Florence SC does not offer a senior discount.
No, Renewal by Andersen of Central NC/Coastal NC/Myrtle Beach/Florence SC does not offer emergency services.
Yes, Renewal by Andersen of Central NC/Coastal NC/Myrtle Beach/Florence SC offers warranties.
Renewal by Andersen of Central NC/Coastal NC/Myrtle Beach/Florence SC offers the following services: Replacement- Windows & Doors.
Glass Repair. Skylights. Garden Windows.

Contact information

4250 Regency Dr Ste 101, Greensboro, NC 27410

http://www.RenewalNC.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 2:00 PM