Wasp Automotive

Auto Service, Auto Inspections, Auto Tires,

About us

Wasp Automotive is a full-service repair facility. With the only exception being body work, we will take on any kind of repair or service

Business highlights

37 years of trusted experience

Services we offer

Routine maintenance, oil change, tires, exhaust, engine, transmission, electrical, hybrid vehicle, heating, air conditioning, brakes, check engine lights, state inspections, driveability & mileage problems on foreign models only.

Services we don't offer

Domestic vehicles.

Reviews

5.092 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 92 reviews

Suresh K.
07/2017
5.0
auto repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

sharon C.
05/2017
5.0
auto repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Brent R.
04/2017
5.0
auto repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

melanie M.
09/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: You can't go wrong with wrong with Wasp...they take excellent care of our old Toyotas and are great to work with.
Rating CategoryRating out of 5
Yes, I recommend this pro

Timothy S.
07/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Maria E.
07/2016
5.0
car inspections
  + -1 more
Honest and reliable
Description of Work: Inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Joey M.
06/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Christopher C.
06/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

James M.
04/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: I have always found them honest and excellent at working on my Honda Pilot. When I recently had recall work done by a Honda dealer they insisted I needed my Timing belt replaced at approximately $1000. When I called to make an appointment with WASP, they reminded me it had been done 2 years before. They could have just done it again. I trust them and they have given me excellent service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Katie C.
03/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: WASP has provided maintenance and repairs for my cars for the past 15 years. I would give them an A+++ if I could. They are honest. They do good work. They are friendly and up front about costs. Their rates are reasonable. Their facility is clean and the waiting area is surprisingly pleasant and well-appointed. The one catch is that they only work on Japanese cars.
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert H.
03/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: Always excellent service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Alice C.
03/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: We regularly take our two Mazdas to Wasp for routine service and for problems. They are excellent. We have never had work done that later seemed beyond what was needed and they have even told us that something like an oil change that we asked to be done for our newer Mazda was not yet necessary due to the high performance oil that it uses. They are always willing to answer questions and we have been very pleased with their work.
Rating CategoryRating out of 5
Yes, I recommend this pro

Allison B.
07/2010
5.0
auto repair
  + -1 more
We set up an appointment ahead of time to drop the car off for the day. They called us to tell us what needed to be done (i.e. replace tail light) and quoted us how much it would cost. They performed the work that day and we were able to pick up the car that afternoon. The final bill was even lower than what they had quoted. They seemed to be an honest place. We'd been told by another service place that our brakes needed to be replaced - and told Wasp automotive this. Wasp automotive said the brakes looked fine and didn't need to be replaced in their opinion. In addition, they said the tail light replacement went so quickly and easily that they charged less than the quote. They were also very nice on the phone and in person - which made the experience that much better.
Description of Work: They replaced a tail light, checked the brakes, did an oil change, and did a state inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Pam B.
07/2010
5.0
auto repair, car inspections
  + 0 more
They are awesome. They are quick, honest and dependable.
Description of Work: I used Wasp Automotive to check my engine light. I was there a couple of weeks ago for an inspection and oil change.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joel D.
06/2010
5.0
auto repair
  + -1 more
Went very well. I got there around 8:30 am, and there was work being done on their parking lot, so I had to park on the road in front (it's a small side street). I found my way around and after hanging out for a few minutes found where you need to check in by a bog board with appointments. They drove me to work and picked me up. My mechanic gave me a call to let me know of some upcoming issues, and we reviewed what was done when I got there. It came out to just under their estimate from the week before, including replacing an oil pan cap. He even removed what was left of a damaged heat shield (that I had known about for some time) and said it wasn't worth replacing. They're easy-going, courteous, attentive and down-to-earth.
Description of Work: 120,000 mile regular (major) maintenance on my '98 Civic: top off fluids; belts, brakes, electrical, battery, transmission, etc. checked; rotated and inspected tires...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Natalie D.
05/2010
5.0
auto repair, car inspections
  + 0 more
In February, I took my car in and they immediately read the code and diagnosed the issue. They took the time to explain the issue and what was needed to correct it. I returned to them a few weeks ago when my check engine light came on again. Same drill. They checked the error code but this time they determined my gas cap was not tightened enough. The entire processs took less than 5 minutes. There were no charges to diagnose the problems in either case. The only charges I paid were for the replacement of my O2 sensor, labor and oil change. I would highly recommend them.
Description of Work: My car was past due for an inspection and my check engine light was on. They diagnosed the code as a problem with my O2 sensor and replaced it. I also had them change my oil and rotate my tires.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Ross U.
04/2010
5.0
auto repair
  + -1 more
Excellent service. For my last repair I needed to bring my car in at noon. I dropped off my car, they gave me a ride to my workplace, car was ready by 5:30 pm. Based on several years of experience with them I have nothing but praise for their honesty, service, and prices.
Description of Work: Diagnose ck engine light cause & repair problem (think it was EGR?) + oil change. But my review is based on overall experiences there, having taken both my cars (Honda & Lexus) to Wasp for several years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Kenneth D.
03/2010
5.0
auto repair
  + -1 more
If you have a Japanese car, take it here. They do great work. They diagnosed my car's problem correctuly right away. My car had been very, very slow to accelerate. After WASP's work, the car is faster than ever. They are polite and helpful. I trust them completely with my car.
Description of Work: They replaced the timing belt and replaced some engine seals.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Gabriel M.
08/2009
5.0
auto repair
  + -1 more
I highly recommend them. They're very friendly. I like how they don't overcharge you for their services. They aren't afraid to give you a recommendation if you need to go somewhere else. I also appreciate that they don't push me to do work that doesn't need to be done at the moment. They've even done things for free in the past.
Description of Work: I just recently brought my vehicle to Wasp Automotive for routine maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pam B.
06/2009
5.0
transmission repair
  + -1 more
It always goes well. We've never been dissatisfied from any of the work they've done.
Description of Work: Wasp Auto has serviced our two Hondas for several years now. Aside from general inspections/oil changes, they've done tires, brakes, car door locks, and other random services for us. They're very reasonable, they work hard to err on the side of saving us money (enough so that we have to talk them into doing a service, definitely not the other way around). As long as we live in Durham, we'll be their customers. They go above and beyond in every way.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DAN B.
02/2009
5.0
auto repair
  + -1 more
Excellent. I paid over the phone and picked up the car the same day. They exceeded my expectations.
Description of Work: They diagnosed my problem (I needed a new alternator, which I suspected), and fixed it the same day I brought it in, for a very fair price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$382

Ron B.
10/2008
5.0
auto repair
  + -1 more
I've been taking my '95 Honda there for years. They've helped me get to > 184,000 miles on it. Wayne and Kevin are the mechanics that usually work on my car. And sometimes Pete helps with diagnostics. You can either wait in their pleasant waiting room or ask for a ride to work nearby. The team is very customer service oriented. A couple times when I couldn't get a problem to repeat itself when I took it in, they offered to have a mechanic drive it for a few days while I was on vacation so they'd have a greater chance of experiencing it, and that worked for them to solve the mysteries. Last time I was there for a routine oil change, Wayne noticed that I was a few weeks away from having my inspection done. By his thinking of this, it saved me another appointment the next month.
Description of Work: This is a hidden jewel of an auto service facility. They're near Highways 55 & 54 in Durham. They have a skilled and pleasant staff that specialize in Japanese makes. They work on Toyota's, Mazda's, Honda's, Acura's, Subaru's, Lexus and hybrids. They are pretty full service except for body work. They also do inspections. Their prices seem very reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PETER H.
01/2008
5.0
auto repair
  + -1 more
Excellent. They have serviced my car for several years. Best service I have ever had. Always discuss any problems and show it to you. They had pointed out that the clutch would eventually need to be replaced, but that it was ok for awhile. So this was not a surprise.
Description of Work: Replaced clutch and regular oil change on my 94 Acura Integra. Clutch was due and I knew it would need replacing soon. They had pointed it out in past and said to keep an eye on it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

DAVID M.
08/2006
5.0
auto repair
  + -1 more
I have gone here for years for servicing of my imports, most recently for CV Axle and Air Conditioning check for my 95 Honda Civic. These guys are thorough with diagnosis and do not throw parts at a problem.
Description of Work: Replaced CV Axle, Serviced air conditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

06/2006
5.0
auto repair
  + -1 more
THEY ARE WONDERFUL. IT CONSISTS OF 5 VERY EXPERIENCED MECHANICS. THEY ARE HONEST AND TALK TO YOU ABOUT THE WORK, PARTS, AND PRICES OF WHAT NEEDS TO BE DONE TO YOUR CAR BEFORE THEY ACTUALLY DO THE WORK.
Description of Work: A MECHANIC INSTALLED NEW BRAKES AND BRAKE PADS ON MY CAR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$137

Contact information

4906 Meadow Dr, Durham, NC 27713

www.waspautomotive.com

Service hours

Monday:
8:00 AM - 6:30 PM
Tuesday:
8:00 AM - 6:30 PM
Wednesday:
8:00 AM - 6:30 PM
Thursday:
8:00 AM - 6:30 PM
Friday:
8:00 AM - 6:30 PM
Saturday:
8:30 AM - 5:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Service,
Auto Inspections,
Auto Tires,
Auto Transmission,
Awnings

FAQ

Wasp Automotive is currently rated 5 overall out of 5.

Monday: 8:00 AM - 6:30 PM

Tuesday: 8:00 AM - 6:30 PM

Wednesday: 8:00 AM - 6:30 PM

Thursday: 8:00 AM - 6:30 PM

Friday: 8:00 AM - 6:30 PM

Saturday: 8:30 AM - 5:00 PM

No, Wasp Automotive does not offer free project estimates.
No, Wasp Automotive does not offer eco-friendly accreditations.
No, Wasp Automotive does not offer a senior discount.
No, Wasp Automotive does not offer emergency services.
No, Wasp Automotive does not offer warranties.
Wasp Automotive offers the following services: Routine maintenance, oil change, tires, exhaust, engine, transmission, electrical, hybrid vehicle, heating, air conditioning, brakes, check engine lights, state inspections, driveability & mileage problems on foreign models only.
Domestic vehicles.

Contact information

4906 Meadow Dr, Durham, NC 27713

www.waspautomotive.com

Service hours

Monday:
8:00 AM - 6:30 PM
Tuesday:
8:00 AM - 6:30 PM
Wednesday:
8:00 AM - 6:30 PM
Thursday:
8:00 AM - 6:30 PM
Friday:
8:00 AM - 6:30 PM
Saturday:
8:30 AM - 5:00 PM