MyNewFloor.com

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Ceramic Tile,

About us

A premier flooring company in the Carolinas, MyNewFloor.com was founded by a talented, design savvy professional with 15 years of experience in designing and installing a variety of flooring products. Our company is built on the principles of honesty, quality, craftsmanship, and a sincere effort to provide 100% customer satisfaction! You can be sure that only our professional, knowledgeable and experienced installers will complete all the work for you. We do not sub-contract any of our projects.

Business highlights

20 years of trusted experience
Eco Friendly

Services we offer

Carpet, Wood, Laminate, and Vinyl Plank

Services we don't offer

Flooring Repairs and Hardwood Refinish

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Our Recent Projects


Photos of past projects

Reviews

4.6334 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
5%
3
3%
2
6%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.7
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 226-250 of 334 reviews

Jennifer W.
03/2014
5.0
ceramic tile, floor cleaning, flooring contractor, hardwood floor
  + 2 more
Very satisfied with the work this company performed in my house. The flooring technician was very helpful and was able to answer all of my questions, unlike the other companies I had the estimate from. The work was commenced on the scheduled day and they finished on time. The work was very clean and I did not have any issue with the installation crew. Everyone in this company seemed to be very professional. Happy to have chosen United Flooring.
Description of Work: Replaced 1100 sf of hardwood, and installed tile in two bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Fabio M.
03/2014
5.0
flooring contractor, hardwood floor
  + 0 more
My wife is in Architecture school, and I love to research details and make my own updates when it comes to construction. We are very picky about our home, so we wanted to hire a company that would meet our requirements and fit in our budget. I have heard many stories of contractors leaving job sites without completing the work and leaving the house a complete mess, so I wanted to make sure I did not get into this trouble and hired the right company to do my floors. We had estimates from FIVE different companies, and we were able to see that United Flooring was the best one around. We had the bamboo and the cork already picked. However, Carlo helped us with our budget by finding a cheaper supplier that offered the same exact product other companies offered by an abusive price. Therefore, we went with the cheaper option. Along the entire job Carlo was extremely helpful, and he gave us amazing tips on what to do in some parts of the job. Along the entire process the entire company was very responsive to e-mails and phone calls, they answered every question we had prior to the job and after the job was completed. The work itself was performed in two days, we had no problem along the installation process. The house was always very clean and the guys very polite. Very happy with this job. Anyways, we are very happy with our beautiful floors, and the amazing service provided by United Flooring. I would highly recommend United Flooring for their low prices, product variety, and specially great customer service.
Description of Work: Prepared sub floor, installed bamboo and cork.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Fabio M.
03/2014
5.0
hardwood floor
  + -1 more
My wife is in Architecture school, and I love to research details and make my own updates when it comes to construction. We are very picky about our home, so we wanted to hire a company that would meet our requirements and fit in our budget. I have heard many stories of contractors leaving job sites without completing the work and leaving the house a complete mess, so I wanted to make sure I did not get into this trouble and hired the right company to do my floors. We had estimates from FIVE different companies, and we were able to see that United Flooring was the best one around. We had the bamboo and the cork already picked. However, Carlo helped us with our budget by finding a cheaper supplier that offered the same exact product other companies offered by an abusive price. Therefore, we went with the cheaper option. Along the entire job Carlo was extremely helpful, and he gave us amazing tips on what to do in some parts of the job. Along the entire process the entire company was very responsive to e-mails and phone calls, they answered every question we had prior to the job and after the job was completed. The work itself was performed in two days, we had no problem along the installation process. The house was always very clean and the guys very polite. Very happy with this job. Anyways, we are very happy with our beautiful floors, and the amazing service provided by United Flooring. I would highly recommend United Flooring for their low prices, product variety, and specially great customer service.
Description of Work: Prepared sub floor, Installed bamboo and cork.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Mark W.
03/2014
5.0
flooring contractor
  + -1 more
They did an amazing job, Carlo the estimator was right on time on our first consultation, he was very knowledgeable! The crew was very professional and detail oriented, Fabio the field supervisor was always sending us updates on the installation process, after the job was completed he did a walk throughout to make sure we were satisfied. The bottom line is United Flooring did an amazing job and we couldn't be any happier with the results! I would definitely recommend United Flooring Group.
Description of Work: Sand and finish old hardwood floor and staircase, Installation of Iron baluster and tile installation in the laundry room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,300

Jennifer W.
03/2014
5.0
ceramic tile, flooring contractor, hardwood floor
  + 1 more
Very satisfied with the work this company performed in my house. The flooring technician was very helpful and was able to answer all of my questions, unlike the other companies I had the estimate from. The work was commenced on the scheduled day and they finished on time. The work was very clean and I did not have any issue with the installation crew. Everyone in this company seemed to be very professional. Happy to have chosen United Flooring.
Description of Work: Replaced 1100 sf of hardwood and installed tile in two bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

richard P.
03/2014
5.0
floor cleaning, flooring contractor, hardwood floor
  + 1 more
I had the insurance adjuster coming out to look at a leak going through the sub floor of my rental property. This leak led the floors and the sub floor to be ruined. After the insurance company paid for the claim, I picked three companies listed on Angies List to come out and give me estimates. United Flooring was by far the best and most professional one. The estimator Carlo was very attentive to every detail on my floors, and very helpful. The installation crew kept the house very clean during the entire job. They pulled up the entire floor up and installed it back with new wood. The sanding crew was always sharply on time and they finished the job as scheduled. I feel like the insurance money was very well used on this job, my floors look great.
Description of Work: Replaced, sanded and finished hardwood

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

ELIZABETH A.
03/2014
1.0
hardwood floor
  + -1 more
They never showed up for the consultation. They did not call to cancel nor did they call to apologize. When I called them, the woman said she was sorry.
Description of Work: There was nothing done because the rep from United Flooring did not come at the appointed time, nor did they call to cancel. The next day when I called, the woman said she was sorry. That was all there was to it. I really don't know if they do good work or not. I do know that appointments mean nothing to them.

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0

$2,000

Crystal M.
03/2014
5.0
hardwood floor
  + -1 more
Very satisfied with the services provided by United Flooring. The sanding crew was always on schedule, and the new floors are beautiful. Everyone I spoke with from this company is very polite and helpful. I did not have any issues along the sanding process. They moved furniture around and everything was put back in the rooms as before. The area sanded was isolated from the rest of the house until the job was completed, and once they were gone everything was clean as promised. Had a great experience and will be referring this company to relatives and friends.
Description of Work: Refinished hardwood floors for 2 bedrooms and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Estela L.
03/2014
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
This is the third time I used this company for my flooring jobs. Again, their quality of services did not lie. The job was very clean and professional. The new floor looks beautiful, I am very excited and pleased. My furniture was carefully removed from the room during installation and then put back on when they were done. Carlo, the estimator was very detailed as the other times, and I had every question clarified during his estimate. This company is the most professional in the North Carolina area. It is my #1 choice when it comes to flooring improvement.
Description of Work: Replaced carpet by hardwood on master bedroom. And floor was refinished after installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Mark W.
02/2014
5.0
flooring contractor, hardwood floor
  + 0 more
I had United flooring group did a very good job on my floors. The estimating was very complete and substantial for my flooring decision. Carlo, their flooring technician was very attentive to the details and gave me very good information. He gave me the most complete estimate of all companies I got estimates from. The refinishing part of the job was very clean and unique, my floors are looking brand new again. This company will be passing along to my friends who need some flooring improvements in their house. Thank you United Flooring.
Description of Work: Demo carpet, sanded and finished hardwood floor, and installed shoe molding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Brian J.
02/2014
5.0
flooring contractor, hardwood floor
  + 0 more
I am very pleasured with my experience with United Flooring Group. From estimating to installing, these guys were great. Their price was the lowest from all the companies I had picked. They did a very good job on the installation and the house was left as clean as when they had come in. I am very impressed with this company. I will definitely use them for my future flooring improvement, and I will be referring them around.
Description of Work: Installation of 1200 sf of hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Marcelo M.
02/2014
5.0
ceramic tile, flooring contractor, hardwood floor
  + 1 more
This company was great during the entire process. I needed to demo my kitchen tile and the sub floor so my general contractor could do some changes on my kitchen. United Flooring was cheaper than my general contractor so I had chosen to go with them. The estimator Carlo was very professional and polite. He was able to give me a lot of information about interior home improvement and gave me some constructive ideas to improve the looks of my floors. The crew that performed the demolition was very clean, and they performed a great job. Everything was covered in plastic and they were extra careful with everything around the house. I will use this company again for my flooring needs.
Description of Work: Demo approx. 600 sf of Tile and sub floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Gabrielle C.
02/2014
5.0
flooring contractor, hardwood floor
  + 0 more
The company answered my call, scheduled Carlos to come out and give us an estimate of work, they scheduled the work and got it done as promised and we could not be happier.
Description of Work: Sanded and refinished hardwood floors that were very damaged in a home I bought as a foreclosure. They did an amazing job, their price was half that of another company listed on Angie's List. I will give them out as a referral to all my clients, friends and family.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

ELLEN R.
02/2014
5.0
flooring contractor
  + -1 more
Super. Carlo, the Charlotte owner, came to our condo several times with samples answering questions and discussing options. The days of install the crew arrived promptly and worked efficiently. With my permission, they stayed late both to complete a very large job within schedule. The result looks fantastic and I can't say enough things about Carlo and his team. The door transitions will be completed as soon as my preference of wood arrives. They came prepared, but the material wasn't close enough match. I would use them again and recommend them without reservation.
Description of Work: Installed new floor through out condo. Covered poor quality hardwood floor with subfloor and vinyl.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Amedeo D.
02/2014
5.0
flooring contractor, hardwood floor
  + 0 more
Our 30 years old hardwood floor was in need to be re-finished. We received 3 quotes and United Flooring was the lowest one. They scheduled us very quickly. They were efficient, on time, worked with us on the timing. Additionally, they replaced 7 boards that were beyond repair. It was not part of the original quote but they were very reasonable in making the repairs. Bottom line, the floor looks brand new. Excellent workmanship. Would not hesitate to use them again.
Description of Work: Refinish hardwood floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Estela L.
01/2014
5.0
hardwood floor
  + -1 more
The company did a very good job in my rental house. From estimating to installing everyone seemed very professional and they knew what they were doing. I got all my questions answered about the installation. I had no problem whatsoever with my flooring job. Very satisfied with this company. And I will use them again If I need.
Description of Work: Refinished hardwood floor and replaced carpet for Luxury Vinyl in one of the rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Crystal M.
01/2014
5.0
hardwood floor
  + -1 more
Everything went very well with United Flooring. The estimator Carlo was the most professional of the three companies I selected to get quotes from. The estimate was in a very reasonable price and very detailed, it pointed out every item I wanted to change on my flooring improvement. The crews were also very professional and assisted me with any questions I had about the installation and the products being used. My floor looks brand new. United Flooring will be recommended by me to other people.
Description of Work: Sanded and refinished the living room of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Fabio M.
01/2014
5.0
hardwood floor, woodworking
  + 0 more
I needed to replace some carpet I had in one of my rental properties for hardwood, and sand and finish the hardwood I had on the rest of the house. So I consulted four different flooring companies in order to have different opinions. I picked United Flooring Group again to do the job, it was my third time using them. The estimator, Carlo was very attentive to the details of my house and to the needs that my wife and I expressed. We needed something that would last and which would bring us some savings with maintenance cost. He gave us ideas and we finally came up with the right choice. They replaced the carpet for hardwood, and also sanded and finished the rest of the house including the stairs. The crews were efficient and they did a very clean job. Once they were gone the floor seemed brand new and of course beautiful. It seems to me that this company is the most professional around and I will continue to recommend United Flooring Group to any of my friends.
Description of Work: Tore off: carpet and particle board. Installed: hardwood and shoe molding. Sanded and finished: hardwood, treads, handrail, post and stair-nose.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,379.46

richard P.
12/2013
5.0
ceramic tile, floor cleaning, flooring contractor, hardwood floor, marble & granite
  + 3 more
United Flooring did a Fabulous Job !!!! My old flooring turn out a lot better than i was expecting. Im very thankful to everyone that works at United Flooring, the quality of the work its unsurpassed! The crew was very detail oriented and professional, The sales rep. was very polite and easy to work with. I definitely recommend this company to everyone out there looking for a new hardwood flooring or tile backsplash!
Description of Work: Refinished old Hardwood floors and tile at our kitchen Backsplash

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

Fabio M.
11/2013
5.0
ceramic tile, floor cleaning, flooring contractor, hardwood floor, marble & granite
  + 3 more
GREAT CUSTOMER SERVICE!!! My experience with United Flooring was extremely satisfactory. I called the office and the receptionist was very nice and polite, she help me setup a free estimate for the very same day. Carlo (the sales rep) arrived on time and brought lots of sample to look at it, he help us pick up a flooring that was best for our needs, His Knowledgeable was very impressive. The crew was very professional, punctual and detail oriented which its very hard to find now days. My new flooring looks absolute amazing!!!
Description of Work: Replaced old carpet/vinyl and installed bamboo and tile

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,300

Jennifer W.
11/2013
5.0
ceramic tile, floor cleaning, flooring contractor, hardwood floor, marble & granite
  + 3 more
Charlotte Flooring & Design replaced our old flooring in our entire house with the most beautiful American Walnut hardwood floor. Sanded and finished the flooring with its natural color. They worked well with our contractor and they were very accommodating to everyone involved schedules. They also helped us find a very affordable tile and installed the tile in our mud-laundry room to compliment the wood floor. Highly recommend this company for your hardwood floor and tile needs, great quality with great customer services!
Description of Work: Hardwood and tile installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Brian J.
11/2013
5.0
ceramic tile, floor cleaning, flooring contractor, hardwood floor, marble & granite
  + 3 more
We picked a Pre-finished hardwood floor to replace our carpet. Charlotte Flooring & Design had a GREAT Selection to choose from in their showroom. The process only took 1 day! And they took out and took away our old carpet. They also install tile in our small powder room and laundry room. We are happy to recommend this company to anyone who wants quality service, friendly staff and great products with warranties.
Description of Work: Replaced the old carpet with hardwood and tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,200

Marcelo M.
11/2013
5.0
ceramic tile, floor cleaning, flooring contractor, hardwood floor, marble & granite
  + 3 more
Thank Charlotte Flooring & Design! We are expecting our 1st child and didn?t want our old carpet with a NEW BABY. The free estimate was exact and no hidden charges. Our Laminate floor looks wonderful and will provide a cleaner easier to clean floor for our new addition to our family on her way. Charlotte Flooring & Design has affordable prices and friendly customer service.
Description of Work: Replace carpet with laminate floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Mark W.
10/2013
5.0
ceramic tile, floor cleaning, flooring contractor, hardwood floor, marble & granite
  + 3 more
Charlotte Flooring and Design did an amazing job. This is the third time I hire them and I will keep hiring them every time I have a flooring project. The crew as very polite and detail oriented as always. Carlo and Morgan was always on top on giving me updates on the job status.
Description of Work: Install Tile at bathroom floor and hardwood at hallway and dinning room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Fabio M.
10/2013
5.0
ceramic tile, floor cleaning, flooring contractor, hardwood floor, marble & granite
  + 3 more
Carlo come out and gave me an estimate, he was by far the most professional out all the guys that came out to our house. I felt very good about Charlotte Flooring from the beginning and they did a excellent job, my floors and bathroom looks wonderful. The crew was always on time and very professional. We had one small issue with the hardwood floors after was completed, Carlo and Ruben come out and had the crew come back to have it fix on the very same day! I strongly recommend them and will hire them again if I ever buy a new home.
Description of Work: Install marble tile at the master bathroom, ceramic tile in the other bathrooms, travertine in the foyer, Eng. hand-scrapped hardwood in the kitchen, living room, master bedroom and hallways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Contact information

1820 Westinghouse Blvd Ste L, Charlotte, NC 28273

http://www.mynewfloor.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed


Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Ceramic Tile,
Carpet Sales and Installation,
Marble and Granite,
Finished Carpentry and Woodworking,
Kitchen and Bath Remodeling,
Countertops and Backsplashes,
Cabinet Making

FAQ

MyNewFloor.com is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

MyNewFloor.com accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, MyNewFloor.com offers free project estimates.
Yes, MyNewFloor.com offers eco-friendly accreditations.
No, MyNewFloor.com does not offer a senior discount.
No, MyNewFloor.com does not offer emergency services.
Yes, MyNewFloor.com offers warranties.
MyNewFloor.com offers the following services: Carpet, Wood, Laminate, and Vinyl Plank
Flooring Repairs and Hardwood Refinish

Contact information

1820 Westinghouse Blvd Ste L, Charlotte, NC 28273

http://www.mynewfloor.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed