Horne Heating and Air Conditioning

Heating and Air Conditioning, Water Heaters, Dryer Vent Cleaning,

About us

As a family-owned and operated company, our mission is to provide a dedicated and motivated team that consistently delivers top-notch quality, value, and comfort, ensuring 100% customer satisfaction. Your comfort is our business! To better serve you, we maintain convenient operating hours from 7:00 am to 7:00 pm, Monday through Friday, and Saturday and Sunday customer service available 8:00 am to 6:00 pm. Our fleet is equipped with GPS navigation and tracking to ensure prompt and efficient service, while our installation vehicles are fully self-sufficient, prioritizing your privacy as a home or business owner. At our core, we take pride in our meticulous attention to detail. Our skilled technicians leverage mobile technology to swiftly and effectively process work orders and client information. Our comprehensive services encompass HVAC, Electrical, Home Automation, and Safety Devices, which include Drain Safety Devices, Carbon Monoxide Detectors, and Surge Protectors for HVAC Equipment. Additionally, we offer expertise in Water Heaters (both Tankless and Traditional), Exhaust Fans, Insulation, Pool Heaters, Wine Units, Boilers, Generators, Ductwork, and Zoning. Your satisfaction remains our ultimate goal.

Business highlights

42 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

Heating, Air Conditioning, Ventilation, Plumbing, Electrical and Water Heaters

Services we don't offer

Duct Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available


Photos of past projects

Reviews

4.81,372 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
2%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 151-175 of 1372 reviews

Stephanie K.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
It was fine. I've had them for years.
Description of Work: They are my regular air conditioning and heating people so they usually come out twice a year. They did replace an air conditioner 4 years ago.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matthew L.
11/2016
4.0
heating & air conditioning/hvac
  + -1 more
Some of the A/C duct work that they did I wasn't happy with so they had to come out and redo it. The price was fair. They were very professional, very punctual but they just have to check their work. There were just some areas of the duct work that they didn't replace when they were supposed to. I wasn't even there when they were supposed to.
Description of Work: They replaced all of my A/C duct work.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$5,500

Gloria L.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
I would use them again in future.
Description of Work: They installed an Air Conditioning Unit.
Rating CategoryRating out of 5
Yes, I recommend this pro

Gloria L.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
This is a relatively new system and when it is time to do something, I will call in again. I gave them an a because I actually used them again in this place. For quality, they did well. I used them them after, obviously they did very well.
Description of Work: They did a variety of work.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leah F.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
They had a window time that they said they would come and they did. They came the day they were scheduled and they called before they came. They were thorough, they offered services that weren’t pushy. They made us aware of things that may be if concerns to us, more of preventative maintenance. Like saying this is beginning to look worn so you might want to consider replacing that next time.
Description of Work: They did preventative maintenance for the furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Sandy H.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
They were excellent. They were the best price, high quality product & very courteous.
Description of Work: .

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

James D.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
It worked out just fine. They showed up on time and took care of everything on that day. They were professional so it was fine.
Description of Work: They took care of our air conditioning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$400

sami B.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
They did excellent. They came and evaluated the problem, and gave me several choices. I picked the one I wanted, they ordered it and came back to install it. The whole thing from beginning to end, took about four days. At the end of the fourth day they finished and had one of their employees come back to inspect the work that somebody else did.
Description of Work: They just changed my AC.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45,000

Renee S.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
We found their price to be on the higher end for us. We would not use them.
Description of Work: They came out to give us an estimate.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Len K.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
We used the system for over a year and a half now and we've been very pleased with it. Everything that they have said with regards to the function of the system, cost and efficiency of the system has been true. The workers were very nice. It was a lot of work, it was done in 2 days. They were very clean and neat, explained everything to us, and took the time to explain everything that they were doing and why they were doing it.
Description of Work: They replaced an HVAC system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Jeanette H.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
They're very good. The people they send out are very nice and helpful and answer any of your questions.
Description of Work: Spring A/C inspection

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Isabelle F.
11/2016
5.0
air duct cleaning
  + -1 more
It went very well. They did what I wanted them to do. They used the products that I wanted. They're very professional.
Description of Work: They put new duct boards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

RICHARD & MARGARET S.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
excellent - they have taken care of our heating and airconditioning for 12 years.
Description of Work: We have a service contract with Horne

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas H.
11/2016
5.0
water heater repair
  + -1 more
They job was well done and in a professional manner. They were on time. There's nothing bad I can say, things went well.
Description of Work: They installed our new water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Thomas H.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
I have no complaints. The work went very well. They are very professional.
Description of Work: I have a service contact with them. They came to do the fall furnace service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Scott N.
11/2016
4.0
heating & air conditioning/hvac
  + -1 more
The quality was good. I used them because they were able to come out right away. They charged me extremely highly for the part that they replaced which I later found out to be a lot cheaper. I would not use them again in the future.
Description of Work: They came out to service a problem with the air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$420

Ajanaclair L.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
They came on time. They put their things on their feet. They did everything they needed to do. They went to the attic. They checked, they doubled checked, they came back to check to make sure that the unit was working I think it was two weeks later. They were very reasonable.
Description of Work: We've got a new unit put in.
Rating CategoryRating out of 5
Yes, I recommend this pro

11/2016
5.0
heating & air conditioning/hvac
  + -1 more
It worked out very well for me. I was very pleased with them. They evaluated my heating system and gave me a second honest opinion after a first false opinion from another company who were trying to scam me to try to get me to do more than i needed to do. I recommend and intend to continue using their services.
Description of Work: They came out to evaluate my heating system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

mark Z.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
I wouldn't use them again. I have a new system in and it was put in by a different company and so I use them now. They generally just did a good job.
Description of Work: They worked on the air conditioning, they kept it running.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Michael P.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
It was really good. The guy I had out there was pretty good. He knew I had an issue with the coil and basically not to clean it because cleaning it would make it worse, but now the guy who I used now replaced all of that but I would say the service was good. They were out here pretty quick. I think they were early. He pointed out the issue and instead of selling me on something else, he told me not to do something and then that saved me money, because we would have cleaned the coil, it would have made it worse.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rosie D.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
They were nice to me. I didn't go with them. There was no cost for the estimate. They were surely great. They went in to a lot of detail. I went with somebody else but I would ask them to do an estimate again. They were very nice people to work with. The other company offered me a 6 year no interest loan. That is what made the biggest difference of all.
Description of Work: They came out and did an estimate. It was for a new HVAC system for the second floor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jill M.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
They were great. They did an excellent job. The workers were all very friendly.
Description of Work: They did our A/C.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Tom M.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
The service and technician were great.
Description of Work: Semi-annual HVAC inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dennis S.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
Excellent. Everything checked out just fine.
Description of Work: Pre-season furnace checkup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Martha P.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
The service went extremely well from the first inspection that found a problem with the furnace heat exchanger through the installation process. The technician, sales person, preview examination and install were handled professionally. All systems were checked thoroughly upon completion. I have been a customer of Horne Heating and Air Conditioning since 1986. They have always been prompt and professional. I would recommend them to anyone.
Description of Work: Installed new furnace and air conditioner, and gas regulator to water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,600

Contact information

6805 Craig Street, Charlotte, NC 28214

www.HorneHVAC.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
16764
Trade License Locale
North Carolina
Trade License Authority
NC State Board of Examiners of Plumbing, Heating, Fire Sprinkler Contractors
Trade License Expiration
12/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Dryer Vent Cleaning,
Natural Gas Lines

FAQ

Horne Heating and Air Conditioning is currently rated 4.8 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 5:00 PM

Horne Heating and Air Conditioning accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Horne Heating and Air Conditioning offers free project estimates.
Yes, Horne Heating and Air Conditioning offers eco-friendly accreditations.
No, Horne Heating and Air Conditioning does not offer a senior discount.
Yes, Horne Heating and Air Conditioning offers emergency services.
Yes, Horne Heating and Air Conditioning offers warranties.
Horne Heating and Air Conditioning offers the following services: Heating, Air Conditioning, Ventilation, Plumbing, Electrical and Water Heaters
Duct Cleaning

Contact information

6805 Craig Street, Charlotte, NC 28214

www.HorneHVAC.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM