Horne Heating and Air Conditioning

Heating and Air Conditioning, Water Heaters, Dryer Vent Cleaning,

About us

As a family-owned and operated company, our mission is to provide a dedicated and motivated team that consistently delivers top-notch quality, value, and comfort, ensuring 100% customer satisfaction. Your comfort is our business! To better serve you, we maintain convenient operating hours from 7:00 am to 7:00 pm, Monday through Friday, and Saturday and Sunday customer service available 8:00 am to 6:00 pm. Our fleet is equipped with GPS navigation and tracking to ensure prompt and efficient service, while our installation vehicles are fully self-sufficient, prioritizing your privacy as a home or business owner. At our core, we take pride in our meticulous attention to detail. Our skilled technicians leverage mobile technology to swiftly and effectively process work orders and client information. Our comprehensive services encompass HVAC, Electrical, Home Automation, and Safety Devices, which include Drain Safety Devices, Carbon Monoxide Detectors, and Surge Protectors for HVAC Equipment. Additionally, we offer expertise in Water Heaters (both Tankless and Traditional), Exhaust Fans, Insulation, Pool Heaters, Wine Units, Boilers, Generators, Ductwork, and Zoning. Your satisfaction remains our ultimate goal.

Business highlights

42 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

Heating, Air Conditioning, Ventilation, Plumbing, Electrical and Water Heaters

Services we don't offer

Duct Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available


Photos of past projects

Reviews

4.81,372 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
2%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 1026-1050 of 1372 reviews

Larry W.
10/2020
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Daniel did a superb job
Description of Work: Winter prep

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

JOHN R.
04/2018
5.0
heating & air conditioning/hvac
  + -1 more
We were really pleased.
Description of Work: They replaced our heating and cooling system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David W.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
Very pleased
Description of Work: Replace HVAC system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Len K.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
Great. Very pleased
Description of Work: Replace hvac system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Jane L.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great job!
Description of Work: Evaluation and service for HVAC unit in a newly purchased home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rhonda J.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
I will continue to use them.
Description of Work: They did a tuneup on my heating unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ronda R.
09/2017
1.0
heating & air conditioning/hvac
  + -1 more
Horrible experience do not use!
Description of Work: Nothing! All I needed was Freon replaced in my system and Had to pay $90 just for them to come out and tell me it's going to cost me $225 per pound of Freon, that is absolutely ridiculous! Do not use these crooked, greedy, charlatans! For anything AC/Heating related!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Len K.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very well!
Description of Work: Replaced hvac and some ductwork

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kelty M.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris L.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
They were efficient.
Description of Work: They did come by. That was for a different unit. I have 3 units.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amy M.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Prompt, courteous, and works well!
Description of Work: Maintenance of A/C.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jackie M.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent!
Description of Work: A new Trane air condition was installed.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Horne Heating and Air Conditioning
Thank you, [Member Name Removed], for your kind comment. We've passed it along to our management team because we know it will make their day. Chime in anytime!

MARY M.
12/1999
5.0
heating & air conditioning/hvac
  + -1 more
CAME AS SCHEDULED, CALLED AHEAD OF TIME, AND WERE VERY NICE TO WORK WITH.
Description of Work: HIRE FOR SERVICE TO A GAS FURNACE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PHYLLIS S.
12/1999
5.0
heating & air conditioning/hvac
  + -1 more
TURNS OUT IT WAS A FALSE ALARM, BUT THEY WERE VERY ACCOMMODATING AND WILL USE IN THE FUTURE.
Description of Work: CAME TO CHECK ON OUR FURNACE, I THOUGHT IT WAS A SERIOUS PROBLEM, SO THEY CAME OUT RIGHT AWAY AND WERE QUITE AGREEABLE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SUSAN P B.
12/1999
5.0
heating & air conditioning/hvac
  + -1 more
HE WAS VERY FRIENDLY, TOOK SHOES OFF BEFORE ENTERING HOUSE, EXPLAINED EVERYTHING WELL.
Description of Work: CHECK-UP ON HEATING SYSTEM, CHANGED FILTERS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KATHY M.
10/1999
5.0
heating & air conditioning/hvac
  + -1 more
WE'VE GOT TWO RETURNS. THE TECHNICIAN WAS SO NICE AND PERSONABLE. HE CHANGED THE BATTERIES IN THE THERMOSTAT AND THE FILTER TOO.
Description of Work: DID AN INSPECTION ON THE HEATING A/C UNIT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DAWN M.
10/1999
5.0
heating & air conditioning/hvac
  + -1 more
INSTALLED A/C, GAS FURNACE, CHANGED FREON AND TUNED UP A/C. I LOVE WORKING WITH THEM. ALWAYS PLEASANT AND PROFESSIONAL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DONNA & HOWARD K.
10/1999
5.0
heating & air conditioning/hvac
  + -1 more
LIKE THEM A LOT PROMPT RESPONSE REASONABLE PRICES. FIXED 2 PARTS THAT HAD SHORTED OUT

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DONNA & HOWARD K.
09/1999
5.0
heating & air conditioning/hvac
  + -1 more
FOUND SOME PARTS THAT HAD BEEN SHORTED OUT, WERE OVERLOOKED BY PREVIOUS COMPANY. FELT GOOD ABOUT THEIR KNOWLEDGE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DALE & ANNA N.
06/1999
5.0
heating & air conditioning/hvac
  + -1 more
ADDED FREON TO OUR AC, BACK IN WORKING/COOLING ORDER. VERY CLEAR AND ITEMIZED INVOICE FOR CHARGES. TOOK SHOES OFF BEFORE COMING IN, VERY COURTEOUS, EXPLAINED WELL, FOUND A PROBLEM ANOTHER PROVIDER FAILED TO NOTICE. ROGER WAS THE TECH.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KATHIE R.
05/1999
5.0
heating & air conditioning/hvac
  + -1 more
CALLED YESTERDAY, HE WAS OUT HERE BY 8AM THIS MORNING, THREE STARS FOR HIM. HIS NAME WAS TOM AND HE WAS VERY PRESENTABLE. HE REFUELED MY FREON AND WAS GONE IN 30MINS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BECKY M.
04/1999
5.0
heating & air conditioning/hvac
  + -1 more
EXCELLENT SVC ACROSS THE BOARD, TECH STAFF VERY KNOWLEDGEABLE, TRUSTWORTHY, PROMPT, EFFICIENT & COURTEOUS, BILL JENKINS WAS SVC PROVIDER & WAS VERY PROFESSIONAL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARGIE R.
03/1999
5.0
heating & air conditioning/hvac
  + -1 more
THEIR TECHNICIAN DIAGNOSED & REPLACED NEEDED PART OF THE BOILER THAT HEATS THE WATER FOR MY RADIANT HEATING SYSTEM. THE TECHNICIAN WHO DID A THOROUGH REPAIR WAS SCOTT CAUDLE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARGIE R.
01/1999
5.0
heating & air conditioning/hvac
  + -1 more
WE HIT A HOME RUN USING HORNES HEATING AND AIR REPAIRMEN WERE KNOWLEDGEABLE, COURTEOUS, A LITTLE PRICEY, BUT THE EXPERTISE WAS WORTH IT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

06/1998
5.0
heating & air conditioning/hvac
  + -1 more
HAVE USED FOR YEARS, INSTALLED NEW EQUIPMENT, AND CONTINUED TO USE FOR SERVICE. BEST INSTALLATION PROCESS AND PRICES. FOUND A PROBLEM HOME INSPECTOR FAILED TO NOTICE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

6805 Craig Street, Charlotte, NC 28214

www.HorneHVAC.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
16764
Trade License Locale
North Carolina
Trade License Authority
NC State Board of Examiners of Plumbing, Heating, Fire Sprinkler Contractors
Trade License Expiration
12/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Dryer Vent Cleaning,
Natural Gas Lines

FAQ

Horne Heating and Air Conditioning is currently rated 4.8 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 5:00 PM

Horne Heating and Air Conditioning accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Horne Heating and Air Conditioning offers free project estimates.
Yes, Horne Heating and Air Conditioning offers eco-friendly accreditations.
No, Horne Heating and Air Conditioning does not offer a senior discount.
Yes, Horne Heating and Air Conditioning offers emergency services.
Yes, Horne Heating and Air Conditioning offers warranties.
Horne Heating and Air Conditioning offers the following services: Heating, Air Conditioning, Ventilation, Plumbing, Electrical and Water Heaters
Duct Cleaning

Contact information

6805 Craig Street, Charlotte, NC 28214

www.HorneHVAC.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM