Horne Heating and Air Conditioning

Heating and Air Conditioning, Water Heaters, Dryer Vent Cleaning,

About us

As a family-owned and operated company, our mission is to provide a dedicated and motivated team that consistently delivers top-notch quality, value, and comfort, ensuring 100% customer satisfaction. Your comfort is our business! To better serve you, we maintain convenient operating hours from 7:00 am to 7:00 pm, Monday through Friday, and Saturday and Sunday customer service available 8:00 am to 6:00 pm. Our fleet is equipped with GPS navigation and tracking to ensure prompt and efficient service, while our installation vehicles are fully self-sufficient, prioritizing your privacy as a home or business owner. At our core, we take pride in our meticulous attention to detail. Our skilled technicians leverage mobile technology to swiftly and effectively process work orders and client information. Our comprehensive services encompass HVAC, Electrical, Home Automation, and Safety Devices, which include Drain Safety Devices, Carbon Monoxide Detectors, and Surge Protectors for HVAC Equipment. Additionally, we offer expertise in Water Heaters (both Tankless and Traditional), Exhaust Fans, Insulation, Pool Heaters, Wine Units, Boilers, Generators, Ductwork, and Zoning. Your satisfaction remains our ultimate goal.

Business highlights

42 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

Heating, Air Conditioning, Ventilation, Plumbing, Electrical and Water Heaters

Services we don't offer

Duct Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available


Photos of past projects

Reviews

4.81,372 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
2%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 1001-1025 of 1372 reviews

08/2001
5.0
heating & air conditioning/hvac
  + -1 more
VERY HELPFUL, RECEIVED A $35 DISCOUNT AFTER SHOWING COUPON
Description of Work: CLEANED AIR CONDITIONING UNIT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

LYNN H.
07/2001
5.0
heating & air conditioning/hvac
  + -1 more
WE WILL HAVE THIS COMPANY BID ON REPLACING OUR SYSTEM.
Description of Work: OUR 18 YEAR OLD HEAT PUMP STOPPED WORKING ON THE WEEKEND. THEIR EMPLOYEE CAME WITHIN 3 HOURS OF OUR CALL. SINCE THE PROBLEM TURNED OUT TO REQUIRE THE REPLACEMENT OF THE COMPRESSOR WE ELECTED TO HAVE AN ESTIMATE DONE TO REPLACE THE SYSTEM RATHER THAN TO MAKE A REPAIR. WE WERE NOT CHARGED FOR THE SERVICE CALL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


07/2001
5.0
heating & air conditioning/hvac
  + -1 more
WORKED WITH US TO KEEP THE COSTS DOWN.
Description of Work: INSPECTION AND REPAIR BEFORE SELLING HOUSE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LEON E T.
06/2001
5.0
heating & air conditioning/hvac
  + -1 more
MEMBER CALLED FIRST THING IN MORNING AND WAS TOLD COMPANY WAS VERY BUSY ,BUT THAT THEY WOULD TRY AND GET TO HIM AS SOON AS POSSIBLE. CAME AT 2:00PM AND FIXED A/C. EXTREMELY SATIFIED. RECOMMENDS TO EVERYONE.
Description of Work: EMERGENCY REPAIR ON A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BRIAN W.
06/2001
1.0
heating & air conditioning/hvac
  + -1 more
HAD TO CONVINCE TECH TO PRICE ANOTHER UNIT
Description of Work: EVALUATED HVAC UNIT

Rating CategoryRating out of 5
quality
1.0


MAUREEN S.
05/2001
1.0
heating & air conditioning/hvac
  + -1 more
OPERATOR WAS RUDE AND WOULD NOT SET AN APPOINTMENT TO FIX AIR CONDITIONING UNIT.
Description of Work: CALLED FOR APPOINTMENT.

Rating CategoryRating out of 5
professionalism
1.0


JANICE & RICH U.
05/2001
5.0
heating & air conditioning/hvac
  + -1 more
VERY THOROUGH. TECHS NAME WAS TRAVIS
Description of Work: A/C CHECKUP

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PAULA & REINHARD F.
05/2001
3.0
heating & air conditioning/hvac
  + -1 more
WOULD NOT HONOR COUPON FOR 10.00 OFF A TUNE UP BECAUSE THEY WERE ALREADY RUNNING A SPECIAL ON TUNE UPS. THEY ALSO FOUND A PROBLEM AND MADE A REPAIR BUT WOULD NOT HONOR THE COUPON FOR 35.00 OFF ANY REPAIR.
Description of Work: TUNE UP ON A/C AND REPAIR

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
punctuality
4.0


Linda J.
04/2001
5.0
heating & air conditioning/hvac
  + -1 more
WORKED US IN DURING A VERY BUSY TIME. VERY IMPRESSED.
Description of Work: REPAIRED A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PAMELA S.
04/2001
5.0
water heater repair
  + -1 more
VERY NICE AND POLITE. EXTREMELY PROFESSIONAL. WENT OUT OF THEIR WAY TO HELP CONTROL THE COST OF THE SERVICE.
Description of Work: REPLACED WATER PUMP

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

03/2001
5.0
heating & air conditioning/hvac
  + -1 more
CAME OUT IN AN EMERGENCY EXACTLY WHEN HE SAID HE WOULD. THEY ARE WONDERFUL AND I WILL USE THEM AGAIN.
Description of Work: FIXED FURNACE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LUCY M.
02/2001
5.0
heating & air conditioning/hvac
  + -1 more
THE OWNER, JON, LEARNED THE BUSINESS FROM HIS DAD. IT SHOWS. HE CAUGHT LONG TERM PROBLEMS MISSED BY BOTH THE HOME INSPECTOR A YEAR AGO AND THE OTHER COMPANY HAD PERFORMED A RECENT SYSTEM CHECK.
Description of Work: REPLACEMENT OF FURNACE WITH SOME INCIDENTAL REPAIRS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

11/2000
5.0
heating & air conditioning/hvac
  + -1 more
MIKE DID A VERY FINE JOB. HE WAS VERY PROFESSIONAL.
Description of Work: TUNE UP OF FURNACE

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

PETER B.
09/2000
5.0
heating & air conditioning/hvac
  + -1 more
VERY RELIABLE, AND VERY GOOD PRICE. TRUSTWORTHY.
Description of Work: INSTALLED COMPLETE HEATING AND AIR IN HOUSE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CAROLINE K.
09/2000
5.0
heating & air conditioning/hvac
  + -1 more
EXTREMELY PROMPT IN RETURNING CALLS AND RINGING YOU TO REMIND YOU OF APPTS. JASON AND CHARLES DID THE WORK FOR 3 SOLID DAYS. LAST DAY, FRIDAY, THEY WORKED TILL 8:30 PM. TO GET THE JOB DONE.
Description of Work: REPLACED FLUE SYSTEM AND DID VARIOUS OTHER REPAIRS TO BRING SYSTEM UP TO PAR.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOANNE R.
08/2000
5.0
heating & air conditioning/hvac
  + -1 more
HORNE DID A GREAT JOB, STARTING WITH THE ESTIMATE. THE SITUATION WAS COMPLEX AND THEY WERE THE ONLY OF MANY COMPANIES CALLED WHO TOOK THE TIME TO FIGURE OUT HOW TO SOLVE THE PROBLEM. OTHERS SAID THE JOB WAS IMPOSSIBLE. WE WILL USE IN THE FUTURE.
Description of Work: INSTALLATION OF NEW AIR CONDITIONING SYSTEM FOR UPPER FLOOR OF OLDER HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

BOB S.
06/2000
5.0
heating & air conditioning/hvac
  + -1 more
BOTH THE OWNER AND ONE OF HIS TECHNICIANS CAME OUT TO PERFORM THE REPAIR. I WAS ESPECIALLY IMPRESSED ON THE TIME THEY TOOK TO EXPLAIN TO MY WIFE AND ME WHAT THEY WERE DOING. THEY ALSO WERE NOT "PRESSURING" ME INTO PURCHASING A NEW UNIT. RATHER THEY WORKED WITH US TO REPAIR OURS, (THE CURRENT MODEL).
Description of Work: REPLACED THE LEAKING VALVES ON BOTH CENTRAL AIR CONDITIONING UNITS AND REPAIRED A LEAK ON ANOTHER VALVE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,300

MARTY & MITCH M.
06/2000
5.0
heating & air conditioning/hvac
  + -1 more
WESLEY WAS VERY PERSONABLE & NEAT, TOOK HIS SHOES OFF IN THE HOUSE, WORKED IN THE HOT ATTIC & SUGGESTED FUTURE WORK ON THE SYSTEM. THEY RET'D CALLS PROMPTLY, CHARGED $120. ONLY COMPLAINT: HE CAME 1 HOUR LATER THAN EXPECTED.
Description of Work: CHANGED FILTER, WASHED OUTSIDE UNIT & PUT FREON IN THE SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOANNE S.
05/2000
5.0
heating & air conditioning/hvac
  + -1 more
RECEIVED PROMPT, COURTEOUS SERVICE. VERY HAPPY WITH SERVICE REP BUT WENT WITH THE COMPANY ALREADY SERVICING OUR SYSTEMS.
Description of Work: CALLED FOR ESTIMATE FOR AIR CONDITIONERS.
Rating CategoryRating out of 5

PAMELA & ROB J.
05/2000
5.0
heating & air conditioning/hvac
  + -1 more
THE WORKERS WERE PROMPT AND POLITE A SUPERVISOR WAS ON SITE BOTH DAYS - A NICE TOUCH. GAVE ME A STEP-BY-STEP EXPLANATION OF THE NEW SYSTEM. CLEAN UP WAS GREAT CONSIDERING IT WAS AN OLD OIL FURNACE. EVEN DID A FEW EXTRAS NOT IN THE CONTRACT !
Description of Work: REMOVED AN ANCIENT OIL FURNACE. REPLACED WITH A GAS FURNACE, LINED CHIMNEY ETC. $3,800. I DECIDED TO WORK WITH THEM BECAUSE EVERYONE I SPOKE WITH FROM THE SALESPERSON TO THE WORKERS AND THE RECEPTIONIST WERE HELPFUL AND TREATED MY QUESTIONS RESPECTFULLY. WELL SEE HOW THE FURNACE WORKS WHEN THE WEATHER CHANGES, BUT THE SERVICE WAS GREAT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

STEPHANIE & GARY B.
03/2000
5.0
heating & air conditioning/hvac
  + -1 more
PREFERRED JON HORNE TO ANOTHER COMPANY WE GOT A BID FROM. BETTER PRESENTATION AND WARRANTY. HE ALSO REALLY SPENT TIME LOOKING AROUND AT ALL ASPECTS OF THE JOB. FEEL CONFIDENT THAT IF THERE ARE ANY PROBLEMS, THEY WILL TAKE CARE OF IT.
Description of Work: THEY ARE STILL WORKING ON THE PROJECT OF INSTALLING A NEW FURNACE AND DUCT WORK. SO FAR, SO GOOD. THEY STAY LATE WHEN THEY NEED TOO AND THEY TAKE THEIR SHOES OFF ON OUR CARPET ETC. THEY ARE WILLING TO MAKE ADJUSTMENTS THAT I POINT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROBIN & EDLA B.
01/2000
5.0
heating & air conditioning/hvac
  + -1 more
THEY WERE VERY GOOD ABOUT SCHEDULE UPDATES AND WE WERE QUITE PLEASED.
Description of Work: DID FURNACE WORK AND CLEANING, SENT A VERY PERSONABLE YOUNG MAN. SIGNED UP FOR ANNUAL SERVICE CONTRACT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TERESA A.
01/2000
5.0
heating & air conditioning/hvac
  + -1 more
HE WAS VERY MATTER OF FACT, HE WENT TO GET THE PART THAT WAS UNDER WARRANTY AND BROUGHT IT BACK TO INSTALL AND NOW AM CONSIDERING USING THEM FOR ANNUAL SERVICE CONTRACT.
Description of Work: DIAGNOSED THE PROBLEM AS BEING A BAD VALVE ON OUR FURNACE AND CHANGED IT OUT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda B.
01/2000
5.0
heating & air conditioning/hvac
  + -1 more
CAME OUT QUICKLY THE NEXT DAY, THE PRICE WAS REASONABLE, DID A GOOD JOB.
Description of Work: HEATING SYSTEM CHECKED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jo C.
01/2000
5.0
heating & air conditioning/hvac
  + -1 more
THEY DID GREAT WORK. CALLED BACK PROMPTLY AND CHARGED LESS THAN THE QUOTED PRICE FOR ALL OF THE WORK THAT HAD TO BE DONE. WE NOW HAVE A 1-YEAR SERVICE CONTRACT WITH THEM FOR OUR NEW HOME AND WE LIKE THAT WE GET PRIORITY BY HAVING THIS.
Description of Work: REPAIRED DAMAGED COILS IN OLD HOME THAT WAS BEING SOLD.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

6805 Craig Street, Charlotte, NC 28214

www.HorneHVAC.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
16764
Trade License Locale
North Carolina
Trade License Authority
NC State Board of Examiners of Plumbing, Heating, Fire Sprinkler Contractors
Trade License Expiration
12/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Dryer Vent Cleaning,
Natural Gas Lines

FAQ

Horne Heating and Air Conditioning is currently rated 4.8 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 5:00 PM

Horne Heating and Air Conditioning accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Horne Heating and Air Conditioning offers free project estimates.
Yes, Horne Heating and Air Conditioning offers eco-friendly accreditations.
No, Horne Heating and Air Conditioning does not offer a senior discount.
Yes, Horne Heating and Air Conditioning offers emergency services.
Yes, Horne Heating and Air Conditioning offers warranties.
Horne Heating and Air Conditioning offers the following services: Heating, Air Conditioning, Ventilation, Plumbing, Electrical and Water Heaters
Duct Cleaning

Contact information

6805 Craig Street, Charlotte, NC 28214

www.HorneHVAC.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM