Best Floors, Inc.

hardwood floor specialist

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We at Best Floors, have been business for over 20 years. Previously operating in New Jersey and now proudly serving Charlotte, North Carolina and the surrounding communities; we have over 30 years of experience in the flooring business. We specialize in the installation, repair, upgrading and refinishing of hardwood and laminate floors.

Business highlights

25 years of trusted experience
Se Habla Español

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

5.0114 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
4.8
Showing 51-75 of 114 reviews

Carolyn F.
06/2021
5.0
Excellent job, outstanding crew!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,600

Carolyn F.
06/2021
5.0
Excellent job done by Marcio and his crew. Cleanup was spotless. Marcio was so knowledgeable of his product and very respectful. Could not be more pleased with his work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,500

Angelo B.
06/2021
5.0
Beautiful workmanship and delivered on date of completion..

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$8,000

Abby T.
06/2021
4.5
Great working with Marcio and his team. Our floors look beautiful!

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Yannis M.
06/2021
5.0
Marcio owns and operates a very honest, thorough and detail-oriented business and does exactly what he says at exactly the times he said he would. Most important, for people doing home improvements, Marcio is extraordinarily responsive and proactive with his communication. Specifically, we bought a house in May 2021 and wanted to add matching hard wood (5â  white oak) to areas of the house that had carpet and refinish the existing hardwood. The existing floors had gaps between the boards and had bumps in certain areas as well. Marcio procured the wood in the middle of a nationwide lumber shortage, dropped it off to let it settle for a couple days and then came by to install it. He then sanded the floors to be perfectly level, filled in the gaps, showed us stain and polyurethane options set out for us on our actual floors and then completed the staining and two coats of poly. The floors looked unbelievable. He added the shoe molding around the base and cove molding under each tread on the stairs. His work was impeccable, his timing was perfect and his price was the best of all the quotes I had initially received. I highly recommend him and his business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$15,000

Kristin d.
06/2021
5.0
THE PERFECT CONTRACTOR! Installed wood floors in our Lake Norman home, replacing carpeting in bedrooms and stairs. My husband is an extreme perfectionist with home remodeling and usually does the work himself, however he had too many projects going to add another, Marcio and his team are also perfectionists and will be added to the very top of our list for all flooring in future, and referred to all our friends. Prompt, cost conscious, creative, and meticulous. We could not be more pleased! They are the Dream Team for wood flooring!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Matthew G.
06/2021
5.0
Did a fantastic job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$740

Mike J.
05/2021
5.0
I hired this company for a hardwood floor installation in our foyer and half bathroom. They also did a restoration job on the handrails of the stairs. Both projects were done professionally and on time. The crew thoroughly cleaned up behind themselves at the end. I wholeheartedly endorse Best Floors for anyone needing these types of services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert L.
05/2021
5.0
Excellent. Everything went as planned with no problems

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

$10,700

Laurie E.
05/2021
5.0
Marcio was so professional and great to work with. His price was much more reasonable than other quotes that I received. Based on other positive comments, I felt confident hiring him to refinish our floors and fix boards that were damaged by our dog. He and his team worked fast and got the job done timely, and Marcio was always responsive when I had questions. The floors turned out amazing! We also had him replace boards on our back deck stairs and the quality of his work is great. I would highly recommend him for wood refinishing and deck projects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Patricia S.
05/2021
5.0
Very professional. Took pride in work and company. Prompt. Floors were inspected by company owner when work was completed. Highly recommend. Would use Best Floors for other flooring needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Patricia Ann G.
04/2021
5.0
Love my floors! Marcio and crew were prompt and professional. Other companies would not even attempt to refinish manufactured floors. Best floors did and did a wonderful job. Will def recommend them to friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

RUBY H.
03/2021
5.0
My floors were horrible and I was very impressed with the finish job. Your employees were prompt and very professional and friendly. I will most definitely refer your Company to my friends and family.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,625

Lori R.
02/2021
5.0
Marcio and his crew are AMAZING! Highly recommend and would use again. Definitely referring my buyers and sellers!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$5,000

Natasha S.
01/2021
5.0
Best Floors were able to start the installation quickly, which helped our schedule. Installation was fast and done well. They cleaned up from their work and left us with beautiful solid hardwood floors. Defininely recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,100

Kay V.
01/2021
5.0
The job was done well, on time, and details that I wanted addressed were taken care of in a timely manner. I would happily recommend Best Floors!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David V.
01/2021
5.0
Marcio Vaz, was the company I picked from 4 other companies I researched. He had the best price and best time line. We purchased a house and needed to move in pretty fast. We closed on the 14th and Marcio, starting ripping up old carpet in 4 bedrooms, hallway and stairs the same day. His team is fast. Then floor repair and prep to sand stain and poly. His team knocked out repairing the floor damaged from nails from the carpet. Then he had to work on the steps that originally had a stair lift that was bolted to the steps. lots of holes, nails, bolts to remove. Plus replace 2 odd shaped steps, You could not tell the steps were in such bad shape once Marcio was done. Great job. Got another project coming up soon and Best floors will be the team to do the job. Job time line 6 days.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,585

Eric S.
01/2021
5.0
Marcio and team were very professional. I appreciate the quick communication from the owner. I had my oak wood floors refinished and they did a fantastic job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,500

Leonard B.
12/2020
5.0
There were on time Nd on budget.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,008

Amiel M.
11/2020
5.0
What a pleasure to work with this company. My office looks amazing now! Highly recommend, great value.... and more importantly excellent service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dave M.
11/2020
5.0
Marcio Vaz and Best Floors, Inc. did a GREAT job. Provided us with choices that we did not think of and we love the choice Marcio made. They did exactly what they said, and did it in a fast professional way. The floor looks great. Trust is the word my wife used to describe Marcio. ~~DL Miesse, Weddington, NC

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,400

ERIC D.
11/2020
5.0
Very professional. Great quality of work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,400

mike m.
10/2020
5.0
Very responsive and accommodating. Went above and beyond to make sure the project was completed within a very tight timeline.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$160,000

Kennneth M.
10/2020
5.0
Very professional and very reasonably priced. No mess. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eileen T.
10/2020
5.0
They did impeccable work. They took care of EVERYTHING, going way past their duty. They installed new floors upstairs which are gorgeous. Downstairs they had to refinish floors that were in VERY bad shape. They took so much care to make them perfect. The owner is the nicest most professional man and a joy to work with. I would highly highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

8104 Hawk Crest Ct, Charlotte, NC 28270

http://www.chatlottebestfloors.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
Closed

Service Categories

hardwood floor specialist

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Sunday: Closed

Best Floors, Inc. accepts the following forms of payment: CreditCard
Yes, Best Floors, Inc. offers free project estimates.
No, Best Floors, Inc. does not offer eco-friendly accreditations.
No, Best Floors, Inc. does not offer a senior discount.
No, Best Floors, Inc. does not offer emergency services.
No, Best Floors, Inc. does not offer warranties.

Contact information

8104 Hawk Crest Ct, Charlotte, NC 28270

http://www.chatlottebestfloors.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
Closed