POYTHRESS CONSTRUCTION CO

We had many, many issues during construction (main construction was in 2006). We felt very "nickel and dimed." As a single example (there are many), there was a 1.5" open gap under the door Poythress installed between the office space they were finishing out (heated) and the warehouse space they were finishing out (unheated). There was a very strong draft between the two spaces and the office staff immediately complained to us. We informed Poythress and were told that we needed a threshold to close the large gap, but it would cost us $100 dollars or so or they would not install it. Fast forward to February 2014. We learned from Progress Energy that the meter associated with our unit was originally wired incorrectly by Poythress and must be reworked. Again, this wiring is exactly as it was the day we took occupancy --- as proven by the electric bills that have been a consistent, yet according to Progress Energy incorrect, amount since 2006. We called Poythress, who met with us, their electrician, and Progress Energy. Subsequently, Poythress submitted us a proposal ? $4000 dollars to correct the mistake. We have already paid for this service and this product. We believed we received a certain product in 2006 and are upset and distressed that this was not the case. In fact, after a single call and a single meeting, Poythress has moved to threatening to invoice us if we continue to involve them and take up their time. Poythress? Vice President, Mike Smith, sent the following email: ?As discussed, I spent my time meeting with you and coordinating with both Duke Energy and an electrician. I do not have plans to invoice your firm unless you continue to pursue this issue. I feel that we have gone above and beyond to assist you with your problem with Duke Energy.? The builder is entirely unwilling to take any ownership regarding the issue; this problem existed at the time of construction -- prior to the date of discovery and long before expiration of warranty. Beware!!!!! You may be paying long after you pay for services!