72 Degrees Heating & Air Conditioning

Description of Work: I purchased a Big Deal with them.

Description of Work: I asked them to do 34 point HVAC system tune up and cleaning services for two of my units.

Description of Work: 2-unit service and annual maintenance contract for both

Description of Work: The cost was nothing because I had a maintenance contract for one year with the company. They call to schedule the A/C annual maintenance. I did not have to call them. I was very satisfied with the person who performed the work. He has recommended replacing one part on the blower and that work has been scheduled.Please note that I had to put a $ amount in the above block although the work performed at that time was included in the maintenance agreement I had previously purchased through Angie's list at a discount.

Description of Work: I was alerted to the fact that 72 degrees had a coupon on their website for $100 off air duct cleaning. Seeing as how the wife and I have a baby on the way I thought it would be good to get the ducts cleaned in our 30 year-old house. To preface: We have used 72 degrees before for an AC tuneup performed in November of last year. I filled out their contact form and was contacted by someone not 30 minutes afterward. For that I am very happy. However,the conversation I had with the receptionist was less than stellar: First off the woman on the other end is like “So, is this for service or what?” The webpage that I filled out was for duct cleaning only. Obviously this doesn’t transfer over. So then she tells me, “The way we do duct cleaning is you get an $89 A/C tune-up and then the technician will give you an estimate on the duct cleaning.” Me: “But I don’t want a tune-up, my system has been taken care of. I want duct cleaning.” Her: “Well that estimate comes with the tune-up.” Me: “So is there any way I cannot get the tune-up but get an estimate?” Her: “Well, I guess you could do that, but we’d need to do a tune-up anyways if we did the duct cleaning, so it makes sense to pay the $89.” Also, the technician would need to come out to your house so it makes sense to have them do the tune-up anyways.Me: “Thank you very much, have a good day”

Description of Work: I called for a quote to install an HVAC system from the ground up. The woman on the phone who took my call asked if I would be interested in financing. This should have been my first clue, but the company has a super service award from Angie's list so I let it go as a miscommunication. I told her I only wanted to know how much it might cost. She said she'd send a salesman by the next morning. The salesman arrived promptly at 9 and launched into what would become a two hour pitch. He said that there were 57,000 different options for HVAC systems, and that they would not be able to narrow down the options without gathering some information. After an hour of talking about the company and their various guarantees and qualifications, but before measuring the space, he asked what my budget was, and upon learning it told me that it was unlikely he would be able to come in within that price. I asked him to give me a quote anyway, and he suggested that I might be interested in financing. I told him that might be an option, depending on the cost, and he suggested that I could get financing through their partner at approximately 9%. I filled out a form so that they could see if I would qualify for a loan. After I had filled out the form, he called it in to the company. He then measured the space and measured 1 window of 9 in the house. Conveniently, the loan information came back before he gave me a quote. Rather than just telling me the quote, he wanted me to guess what it would be. I told him I didn't like guessing games, but guessed that it would be something I could afford. The quote he then gave me was twice as much as I had told him was in my budget, but less than the limit of the loan. I told him it was likely to be too much. He told me that he could offer me 5% off if I made a decision now, so he wouldn't have to come back out. I told him I would need some time to think about the cost. He told me that "since i had been such a good sport" with the guessing game that he would throw in two, no four fancy filters. I told him I was still not convinced. He proceded to tell me all about the worksmanship and the good reviews the as a company have received. I told him I didn't like to make big decisions under pressure. He told me that he hoped he wasn't pressuring me. I told him I would need until the end of the day to decide. He told me that he would be in the area and again spoke about the excellent work they were planning on doing. He gave me a form that summarized the estimate. I told him I would call him. He left. 30 minutes later, I called him and told him I wasn't interested in having the work done. He said ok. Ten minutes later, he called me and asked why I wasn't going to have the work done. I told him it was more than I had budgeted. He told me that I wasn't likely to be able to get the work done within that amount. I thanked him for his advice and told him that I would consider his company in the future if things changed. The next week, I received a credit card that the company had opened in my name without my permission.

Description of Work: A/C service: check freon, clean coil, amperage check; and follow-up HVAC system sales quote.

Description of Work: Clean and service HVAC system. Added freon and troubleshot system leak.

Description of Work: Used them for A/C tune up and inspection

Description of Work: I used 72 Degrees Heating and Air Conditioning for replacing a condensation pump in the air-conditioning.

Description of Work: Performed troubleshooting on heat pump that was running but not cooling.Installed new capacitor on malfunctioning unit.Installed new start up kit (controls the strength of the electrical signal coming into the unit)

Description of Work: I responded to the ad for an AC Tune up. The team showed up on time. Very friendly and performed the service. One of the service professional noticed a part that could be replaced in the near future - no rush. That it could last another year. He explained to me the pros and cons of waiting verses replacing it while they were there or even using another service. I decided to replace it then...I don't like surprises. I did not want my unit to stop working in this heat we are now experiencing. He even showed me how much I could save on my electric bill by replacing it.

Description of Work: Air conditioning maintenance.

Description of Work: Service of AC units.

Description of Work: Had their rep in for an estimate to replace our A/C and furnace unit.

Description of Work: We first contacted this company last fall when our previous HVAC company failed to provide contracted services. 72 Degrees has been prompt, polite and efficient. They actually asked to check out part of our system located in the crawlspace. Our previous HVAC had been servicing our system for 7 years and never once asked for access! First impressions were so good, I was even convinced to purchase their yearly service contact. I haven't regretted it either. They contacted me ON TIME for the summer service. I highly recommend this company.

Description of Work: AC unit stopped working Friday night. Called for a repair about 7am. The motor overheated and blew the capacitor. He replaced the capacitor and we poured water over the unit to cool down the motor. Luckily, nothing else was wrong.

Description of Work: We had a complete, new HVAC system installed downstairs and the broken air conditioning unit replaced upstairs.

Description of Work: We replaced our AC units upstairs / downstairs. 72 Degrees provided us with a quote and detailed information on product and services to be performed.

Description of Work: Repair of one unit, signed up for yearly maintenance.

Description of Work: A complete AC check up, found a problem and repaired it as well as a potential problem to keep an eye on. He also cleaned the two condensors outside our houseI was impressed that the technician took his time and throuoghly checked all HVAC areas even though the heat was almost unbearable

Description of Work: Water filling up in HVAC drain pan.

Description of Work: I received a free estimate from 72 Degrees after I had been told by another company that I needed to replace my system.

Description of Work: I use 72 Degrees Heating and Air Conditioning for my air conditioning and heating company. They put in a whole new heating and air conditioning system for us and they do all of our servicing . They come three times a year for servicing.

Description of Work: Tune-up for 2 AC Units.