Pro Kleen Services Inc
Reviews
1.85 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
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0% | ||
20% | ||
0% | ||
20% | ||
60% |
Showing 1-5 of 5 reviews
Debbie M.
Feb 2015
unknown
Hayes D.
Aug 2014
We asked them to suck up the little water we had due to heavy constant rains.
The tech found a little water under our basement carpet. He removed the extracted the water then set up some dryers.
Later he came back and pulled back most of the carpet, ripped the baseboards off the wall.
He now said that he found water damage running up the wall.
My wife explained that we had a major flood five years ago and that the damage had happened then.
It didn't matter. This should have been water extraction job. No baseboard destruction and replacement.
These guys saw that we had a nice home and figured we could be ripped off.
They did an okay job. But my suggestion is to tell them what you want and not let them do more than you think is necessary..
This was a $400 job that cost us $2K
Do not use these guys!
The tech found a little water under our basement carpet. He removed the extracted the water then set up some dryers.
Later he came back and pulled back most of the carpet, ripped the baseboards off the wall.
He now said that he found water damage running up the wall.
My wife explained that we had a major flood five years ago and that the damage had happened then.
It didn't matter. This should have been water extraction job. No baseboard destruction and replacement.
These guys saw that we had a nice home and figured we could be ripped off.
They did an okay job. But my suggestion is to tell them what you want and not let them do more than you think is necessary..
This was a $400 job that cost us $2K
Do not use these guys!
Michael G.
Mar 2014
We asked repeatedly for a writen estimate and were promised time and again that one was forthcoming. The last time I asked for it, the propriater said he'd get it for us if I wanted to pay for it, otherwise wait til he had time. I never called him again after that and still don't have any estimate in writing. The company provided no service other than to come out and give us a verbal rough estimate, which is of no use when filing a claim to an insurer or the city. This company was not the only one of it's type to let us down on the estimate though. One company refused to come out and 2 others did not send an estimate as promised even though asked repeatedly. We only contacted 4 companies before we had to remove everything instead and get remodel estimates from other contractors.
Richard M.
Feb 2014
The crew arrived in a timely manner and setup fans and dehumidifiers. I understand they were busy with other jobs as well, but they failed to keep me informed as too their coming and going. It looks like they double charged for water removal and they did charge twice for the hot water heater and softner, and they failed to reinstall them as billed. They left their trailer loaded with debris in my driveway for days, and 2 months later they still haven't finished cleaning up.
Marian B.
Mar 2012
The guy is a con-artist. I filed a complaint with the Attorney General regarding the issue. He charged me about $1500 for two dehumidifiers and there was only one in use. He shouldn't have even used a dehumidifier when there was so much water still in the basement because it didn't do any good. He told me he put four fans in and then charged me for six fans. When I told him to get his equipment out, he said he didn't have a truck to remove it and continued to charge me for the use of the equipment. I would tell other people to never use him.
Licensing
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FAQ
Pro Kleen Services Inc is currently rated 1.8 overall out of 5.
No, Pro Kleen Services Inc does not offer free project estimates.
No, Pro Kleen Services Inc does not offer eco-friendly accreditations.
No, Pro Kleen Services Inc does not offer a senior discount.
No, Pro Kleen Services Inc does not offer emergency services.
No, Pro Kleen Services Inc does not offer warranties.